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Sleep Number
1 N Galleria Dr Space D205, Middletown, NY 10941, United States
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Review №1

A fantastic experience. Nick and his team, specifically Sammy + Kyle were EXTREMELY helpful through this entire process. In store, their knowledge of the product and its benefits was thorough and they quickly answered all of the questions thrown in their direction. Over the phone, they were patient, professional and understanding and explained the entire process.Were hoping the product is as amazing as the service was.

Ri
Review №2

Interesting concept for a mattress. Worth checking out before you buy. They do have a 100 night trial. Price is very seemingly by the hour so dont jump and wait for deal should you decide to buy

An
Review №3

Nick was extremely helpful. He had us try 3 beds and explained the differences. We settled on a higher priced bed and I’m glad we did. Nick also explained and compared the finances.We’re happy with his service, his knowledge and general helpfulness.

Ti
Review №4

Drove to this store and the door is locked during hours they are supposed to be open, they never bothered to post on their website that they are open by appointment only. The store clerk is locked inside and doesnt want to deal with us. Worked all day was prepared to purchase a mattress and was locked out of the store, I will spend my money where it is appreciated!!!

Am
Review №5

Nick was great. filled it up at my requested settings and let me roll and flop all over the bed to check it out. Told me all the information I needed to know quickly without rambling.

Pa
Review №6

Excellent product! Exceptional service! Our salesman Nick was great. He didnt rush us or try up selling us. He was very knowledgeable and answered all our questions. During the demonstration of the sleepnumber bed as soon as I found my perfect sleep setting my back pain instantly went away. And now we will have a bed that is plush or firm any night we need it to be either.

Ca
Review №7

Great detail service on it Product. I was impressed. Thank you so much Nicholas C.for helping me out at the Middletown Store. Great representative.

Jo
Review №8

Best place ever. Great customer service.

SA
Review №9

All the gentlemen at this store were fantastic! They were informative and very patient. We had Kyle for our salesman. He was absolutely amazing! He helped us fine tune what really worked for us and I never felt rushed or trying to coax us into buying anything. I really recommend him and the other gentlemen at this location! I look forward to going back for smaller items like sheets, pillows, and blankets!

Ti
Review №10

Staff was very respectful and helpful. How there able to deliver this technology at this cost is impressive and im happy with my decision to get the best night sleep technology has to offer.

Da
Review №11

Nick was fantastic and explained every little detail and more. After listening to our needs we tried three beds two of them we tried twice. Nick was very patient, accommodating, professional and sincere. He went over every detail as we made the purchase. Fantastic purchasing experience - we can’t wait to get the bed! Thanks Nick!

Sh
Review №12

My husband and I had a great time testing out your sleep number beds two days ago. The staff was wonderful !

Ro
Review №13

Nick was great explaining everything and we ended up buying.

Pa
Review №14

Great experience! Didn’t feel pressured to buy anything....but of course I did once I tried out the bed:) Our salesman Nick was so helpful and informative. Can’t wait for the bed to arrive!

Ma
Review №15

The staff is courteous and respectful. They spent time explaining their products and allowing us to try them out. There was never a sense of pressure toward us to even make a purchase, but we did and are now awaiting delivery of our new bed (sleep system?).

Sh
Review №16

Great experience! The salesman, Zachary M., was very knowledgeable and didn’t push us to buy the most expensive bed in the store. We are looking forward to our new bed and a great nights sleep.

Li
Review №17

Kyle was a pleasure to work with. He was kind and patient. He was very professional and answered all of our questions. He was not pushy at all.

Vi
Review №18

Staff extremely knowledgeable and friendly. Can’t wait to receive new bed.

Me
Review №19

Tony and Michael were very helpful and patient with my husband and I as we were deciding which bed was for us. I highly recommend their store.

ch
Review №20

Great place :) we went in to get two pillows they had my gfs but didnt have mine but they shipped it to my house for free ... sales person was great and was really helpful with the beds and whats covered and showing us how to use everything will definitely be back

Sa
Review №21

Very friendly and knowledgeable

Cl
Review №22

Just review inside the matress is foam and plastic air you cant believe paid expensive for that I feel being scammed is like big joke I paid $7000 for that just be careful!!!!!! When you buy the matress over there

Information
8 Photos
22 Comments
4.6 Rating
  • Address:1 N Galleria Dr Space D205, Middletown, NY 10941, United States
  • Site:https://stores.sleepnumber.com/ny/middletown/1-north-galleria-drive.html
  • Phone:+1 845-692-1900
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
  • Home goods store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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