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Big O Fuels
105 Gillen Rd, Middletown, NY 10940, United States
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Big O Fuels
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Kr
Review №1

Yesterday Big O came through for us with an emergency delivery.We were nearly out of oil and our usual company told us they were coming yesterday and then called last minute to say they would not come until 3 whole days later than planned and that we should be fine...Grateful for exceptional customer service and a speedy last minute delivery at the end of their business day.Highly recommend!!!

Ro
Review №2

The absolute BEST customer service! I called around to a few different fuel companies to get pricing and fast delivery because the oil in my Mothers tank had just about run out. Not only did they have the lowest price, Jenn went the extra mile to ensure that our delivery arrived right away and ahead of the next snowfall! Really good people work here!

Ni
Review №3

I really love this company. I have bounced around since I moved into this home four years ago but this company is the best. They are attentive, impersonal and quick to respond. I dont do reviews that much but I felt like I needed to on this company. Thank you for such great service 😊

a
Review №4

Always, always, always amazing. Great rates, A+ customer service. Is it weird to love your heating oil company? Oh well!

Ha
Review №5

We have been using Big O for 10+ years. Always had a great experience starting from the call into the office, right up to the delivery. They are professional, reliable, and definitely give prompt service. They have never let us down! Thank you Big O for all your years of service! Keep up the great job! #teambigo

an
Review №6

I have been a customer for a long time and Big O has never let me down. They are always prompt with deliveries . Always courteous to me when I call to schedule appt. Big O oil is an asset to the community they serve . I loved hanging out in the garage with Otto talking about anything that was going on in the world at that time!! God Bless Big O !!Anthony Romano

Ka
Review №7

Terrific company to do business with. On our farm we often fail to order before we run low on off road fuel. Big O Fuels never lets us down. Prompt service on the phone and lightening speed delivery. What more can you ask for!

Br
Review №8

Whenever I deal with Big O I feel like I am part of their family. Great service, great prices and very reliable and clean delivery. I highly recommend using Big O Oil for all of your fuel needs.

Er
Review №9

We have been using Big O Fuels for 3 years now. This is a great family run business that I highly recommend. We get recurring deliveries and have never run out of oil or had any issues at all. They are reliable and always available when needed. It has been a pleasure working with them.

Mi
Review №10

I love dealing with a local business that cares about their customers. No matter what I need I always get a prompt response and excellent service. Big O is the best in the business hands down.

Fi
Review №11

This company is absolutely wonderful. My tank gauge is broken and I always call AFTER I run out of oil. Big O is always gets there as soon as they can to fill us back up. Thank you for being such a great and caring company!!

J
Review №12

Fast and friendly service. Very reliable.Ill continue to buy from them.

Je
Review №13

Big O has the most reasonable rates, super quick response time and the best office staff around. Highly recommend!

Ji
Review №14

A delightful company that goes above and beyond. They routinely do the right thing, and are very helpful with any questions or concerns. Have been a loyal customer for years!

Aa
Review №15

I’ve been using Big O to fuel my furnace for almost 13 years now. Always friendly, always prompt, and prices are always competitive!

ra
Review №16

I’ve been using Big O Fuels for 27 yrs since 1992 the only company I ever used for heating oil.They are very helpful and loyal to their customers.Their prices are competitive and their service is outstanding.Very pleases doing business with them.

An
Review №17

This company always goes above and beyond ! My driveway is brutal all year and add snow/ ice I was turned away by a few companies but Big O showed up that day and saved my A**! From the office Women to the drivers very Pleasant experience I will be using them going forward for sure !

Co
Review №18

Great service!

JD
Review №19

I was in our new home and new to oil heat and Kate and Jenn we great in giving me some pointers for watching the gauge and when to call for a refill. I kept checking and it seemed odd we werent consuming any oil after a few months. I gave the gauge a flick on the Wednesday night before thanksgiving because the furnace was clicking, and down the gauge dropped. I was on empty! I called immediately and Kate had someone there Thanksgiving morning of all things. He even came in the house to make sure the furnace was primed and all was good. The best service, the friendliest staff, informative and always looking out for their customers.

Dr
Review №20

Absolutely best people to get oil from been using them for years, great service

to
Review №21

They are the best family owned fuel oil company bar none.

Ni
Review №22

Selfish oil company unwilling to help current customers when they desperately need it most.I will make sure I share my aweful experience with with everyone I encounter.

An
Review №23

Best place to get your oil

Be
Review №24

Using them for over 20 years.

Information
37 Photos
24 Comments
4.8 Rating
  • Address:105 Gillen Rd, Middletown, NY 10940, United States
  • Site:https://bigoinc.com/
  • Phone:+1 845-733-1930
Categories
  • Heating oil supplier
  • Diesel fuel supplier
  • Fuel supplier
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30AM–5PM
From the business
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
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