Took my iPad in to be repaired. They did well on the screen replacement but there was a problem. I’m guessing to replace the screen they have to remove the home button well they removed the home button. Once they placed it back on the button always stops working. We took it back they said it’s because they don’t use the same adhesive that apple uses. There was nothing wrong with the button until I took it to these guys. They repaired the home button obviously because they knew they effed up. And went on to say this is the only time we are going to do this you have no more warranty. Very unprofessional they don’t take responsibility for their mistakes. Going to let everyone know what this business did to me.
The manager is awesome!! Always goes above and beyond to help. Went in needing a battery. He had my battery switched out in no time. And the battery was a great price with a warranty. Thanks Jon
Another repair shop said my iphone was too damaged to be fixed, but the sexy manager here fixed it the same day! Extremely friendly staff! Very professional. I highly recommend it!!
I went in there to get my phone fixed and they were the nicest most professional guys ever . Ive been to other repair shops around town and no one does it like these guys. I definitely recommend anyone who needs repairs to go see these guys.
Amazing service! Quick and efficient! Definitely would recommend! And great customer service.
I walked into battery joe to fix my phone and a guy named Luis had excellent customer service and was the nicest guy ever. Highly recommended
Great job and minimal time. John was super nice.
Efficient and honest work. I went in with a few concerns with my iPhone 8 +. The screen was badly damaged and I had concerns the speaker may have been damaged at same time. He looked after the screen and installed a screen protector for me all in about 20 minutes! Processor was still good at ear piece and he cleaned the charging port for me. Could of easily said that both were no good and took my money and I wouldn’t of had a clue! Edit : The replacement screen only lasted 3 weeks before half of it went out. Was still glass behind the camera when I had the screen replaced by another company.
This place was very quick, friendly staff! Fixed my sons phone as soon as we walked in at a great price. I’m sure we will be back! I would definitely recommend!
I went here to get my phone screen fixed and they got a defective phone screen in that was already broken, the manager said they would let me know when they got the new screen in, it has been over a month I have not received any calls to get my screen replaced, the manager jon snow said they would reach out to me to fix their mistake and havent. My screen has been getting worse and worse day by day and my job requires me to have a phone. So this has been affecting my ability to keep up with my job as I never know when the screen is going to go out.
Every time Ive gone in there they have been extremely helpful and was able to meet my request.
Great customer service!!!! They were very nice and professional!!! Definitely recommend this place to everyone!!!
Outstanding people with awesome skills.They fixed my Galaxy s9+ in 20 min.I was able to watch how they do it.Made me feel very comfortable with the process.Thank you very much for your help.
Great service. Affordable and quick work done right. Luis put me a new battery in iPhone 7 Plus in 20 minutes and for under $30. They get all my cell phone business now.
Just went in to get the screen replaced on my daughters phone and the service was great, professional, fast! Of course nothing beats getting it at an awesome price. I did a lot of hunting in Midland for the best price and battery Joe beat everyone by a mile!
This place is always a rollercoaster.Touting phone repair as a primary service they almost never have a screen in stock when it’s actually needed. The fact that every location I’ve been to always “only have one” is really frustrating.This time though, my screen had been replaced just a few months prior and had gone completely black overnight, I should have been able to use my warranties. But, at the time of coming in I’m told that somehow they never put my previous replacement in the system.So, had to cough up another $240 because they didn’t follow procedure last time which ridiculous. Then, to top this off they call back hours later and say the screen they had doesn’t work and they’ll have to order a new one.All in all, I wouldn’t come here unless you’re planning on using a warranty you’ve confirmed they have on file.Edit: 3 days in and this screen doesn’t work either. Never coming to Battery Joe again.
I had a great first experience today with Battery Joe. They replaced my iPhone X screen extremely fast, with good quality parts, for a great price. They even educated me on the process and included a warranty with the screen. I could not have asked for a better experience and I highly recommend them first if you break your screen!
Great service took care of my problem with ease
Damaged the antenna on my Samsung phone during screen repair denied causing any damage no accountability. Terrible store never again.
This should be the only place you consider going for phone repair. They can fix lot of different things, and are really nice and helpful. Ruby had great customer service and got my phone working after I thought it would never turn on again from being broken at another “repair” shop. But she was able to find out what was wrong and replace the parts in no time. I was so thankful for all her help and experience during the process and she was so careful she really knows what she’s doing. Would recommend coming here for screens or anything else.
Ruby provided the best customer service Ive ever had by far. I had a badly broken phone screen and she was able to fix it and had me out of there so quickly. Even recommended that I get a screen protector and a better case to help protect it. Will definitely go back for any screen repair that I might need. On top of the fact that they have batteries for everything. Thanks Ruby
Kaitlyn was amazing. I walked in 15 minutes before closing and they repaired my screen at a price cheaper than diy. Done in 25 minutes.Well worth the visit.
The technician cleaned the lightning port of my iPhone. It only took a couple minutes. I bought some great LED lights while I was there. It’s CPR Cell Phone Repair and Battery Joe’s in one store. Great idea combining the two stores!
I read great reviews so I went there it was the opposite from great I would never go there again I didn’t like the attitude on the lady and the price is terrible I got mine for a 100 less I just wanted to see how much it would be and it’s ridiculous expensive for absolute NOTHING .
I had a great experience at first.My iPad screen went black and would not work so I got it replaced for $200.A few weeks later, the same issue, screen went black and would not come on. I took it back to the store, they wanted me to pay another $100 to look at it.I can’t afford a new screen every year. I could have bought a brand new iPad for the amount they want me to spend
Had a few bumps in the beginning but Battery Joe came through in the end. Great customer service and excellent work. I will definitely be going back for any future repairs.
Eric and Manager were very helpful selecting my new golf cart batteries and they installed them for free!Excellent customer service and I highly recommend them and will buy all of my batteries here.
Absolutely the best service and prices. I needed my iPhone 8 (work phone) glass replaced. They had it done in 45 minutes, replaced the glass and snapped a new Otterbox on there all for $110.37!!! They’ll get all my service from here on out.
Very friendly and professional staff😊Great value for phone repairs. I will buy more products from Battery Joe! Highly recommend
The best customer service! Ruby couldn’t have made it any easier. I took my daughters iPhone 8 to see if they could fix it. She replaced the screen and had me out of there in less than 20 minutes and she was able to salvage the screen protector. We couldn’t unlock it so we couldn’t do a full test but she was still wanting me to keep in touch to let her know if it all worked properly. Thank you Ruby
Ruby gives excellent customer service and fixed my phone super quick! The cost was less than expected, dropped my phone off with her, went to wal mart - came back and my phone was ready. Thank you!
I highly recommend Battery Joe for cell phone repair. This is our second phone we have taken to them in a few years, and we were extremely pleased with the final result. They are friendly and the price for the repair is great.
Ruby is a lifesaver! She is knowledgeable and very professional! Thank you for the excellent service. I will definitely reccomend Battery Joe and Ruby to everyone I know.
The most professional and friendliest staff. They do excellent work in excellent time for an excellent price!! They have repaired batteries, iPhone screens and iPad screens for my entire family.
Great place to get any power source for ATV, gokart, phone, staff is always nice and knowledgeable. Excellent service on screen repair!
This place is great! They fixed my phone screen and did an excellent job! They also have other goodies and they where able to answer any questions I had. The manager and all the staff are very friendly! I highly recommend them for any screen or battery needs.
Great experience! They replaced my iPhone screen in less than 45min on a Sat, in Midland!!! Couldnt have been more friendly, HIGHLY recommend!
I have a Samsung Galaxy 7 that had a bulging battery (so bad there was at least a quarter of an inch between the phone body and the back!!!!) I went to Sprint thinking they would be able to get me a new battery, but it seems that the only repair store is in Odessa. I remembered seeing Battery Joe the last time I pass Walmart and saw their CPR sign so I thought I would give them a shot. They were super nice, took my phone and said it would be about an hour. Sure enough, in an hours time I had my phone back good as new, and was only out $64 for same day 1 HOUR service! I would highly recommend them to anyone who needed a battery replaced quick, and on the up side, they not only have cell phone batteries, they have batteries for just about anything from what I could see!
I recommend anybody to do business here Awesome please professional & quick awesome staff Ruby is awesome thank y’all so much 😊😊😊😊😊
Some of the BEST customer service I’ve ever had! Prices way beyond reasonable. Definitely coming back if ever necessary!!! Ruby was soooo warm and welcoming, even right at closing, and she was sooo quick! Someone give that lady a raise!!!!
Got me right both times I went in one dadgum week!! thank you Battery Joe in Midland!!
The guys at battery joe did a great job on getting my new battery installed and not to mention installation was free!
Went in to the store today. The associates were more than friendly and very apologetic about the current condition of the store. Some work is being done in the back part of the store. Saw saw dust is flying everywhere. It’s loud. Everything is covered in dust. I feel sorry for the employees having to deal with all of that. They shouldn’t be subjected to that type of environment. I couldn’t stay in the store long at all. Something should be done. Nobody should have to work under those conditions. Keep up the good work ladies.
Great service! Best experience I’ve had in Midland.
They did a great job fixing my daughter’s iPhone 7 Plus. They explained all the risks before working on the phone and the price was very reasonable. It took about 45 minutes. I highly recommend this place.
Great service and very fast!!!! They saved me from having to buy a new phone!! Thank you!
I would give them zero if I could. They messed up my phone and said that it was because of water damage. This phone has never been near water. If you are going to take it somewhere take it to Kevin at call phone repair on Garfield. Don’t even consider these people. Trying to screw people over is all they are doing. You get what you pay for.
Great place, had a battery i needed. Manager was awesome, excellent customer service. Definitely will recommend to anyone!
The gentleman in the front was friendly and professional, the ladies in the cubicle not so much.When approached it seemed as if my business was a bother. Not approachable people what so ever, with their side looks and blank straight faces. A smile or a friendly greeting would of been nice.My iPhone 7plus screen got fixed for 75.00 bucks. Descent price compared to others around. However they need to not forget customer service is part of the price. As for me, I will not return nor recommend.
I’m what you call a frequent flyer, I’m forever breaking my phone. In the last year, I’ve had three screens and a battery replacement. The girls there are a riot, they make my day with their great personalities. I’m always satisfied with they’re work too.
Great service! Replaced the screen on my iPad sooner than promised and had it fully charged when I picked it up
I went into the store today to have my phone screen repaired and I love the store and all the associates that work there, however I was not expecting to walk into a construction zone. The lady associate was apologetic about the appearance of the store. Its very loud, dusty and quite irritating. I couldnt breathe in there so I can only imagine how the associates feel to have to work and breathe in all that dust all day. Im shocked to see that the store is even open for business and the employees have to work under those conditions. I didnt want to have to come back so I didnt leave my phone to be repaired. Thats not very welcoming to come into.
Friendly and knowledgable folks.Neat and clean and well stocked shelves.Sure beats those green bunny batteries.
Been here twice and both times have had great experiences. They’ve replaced batteries in my key fob, the screen on an iPad and even the battery on my car. Great customer service is rare in the Permian basin, but it can be found here. I highly recommend Battery Joes!
I purchased 2 Nebo flashlights. The manager,Sam, answered my questions and was very informative which helped with my decision making process. Manager is awesome!!!
Great Customer service & satisfaction. Thank you Ruby for fixing my iPhone 7 screen when Geek Squad wanted to send it in to Apple without trying to troubleshoot.
Phone worked fine when I dropped it off. Just needed to replace a scratched screen. Picked it up and now the home button doesnt work and the customer service rep I spoke with gave me the run around! They do not stand behind there products or service!!
Fixed my phone FAST with no issues, tons of accessories to choose from as well!
Never have any thing to repair screens. Have been trying to get my daughters iPad Mini repaired for the last 6 months and they always say that it is backordered. I am then told to check back in a month to the same response. I am done with this place I will never shop here or use any services. Better off doing the repair yourself. I just purchased the replacement screen they said was backordered from Amazon for under 20$.
They always fix it up good as brand new.
Did an amazing job thank you!!!!! Great price and great service!!!!
Didnt have the hp battery i needed
Did a great job repairing my phones busted screen for under $50! Similar problems will definitely grant a return in the future!
Very very unfriendly.....They hung up on me when I commented on the price of a cell phone screen repair. .I probably would have had it done if they werent so unpleasant!!! And gave me a minute to think about it
Love battery Joe. They have the best prices and greatest service!
DO NOT TAKE YOUR PHONE TO THIS PLACE.. IT WILL ONLY GET WORSE...Took my phone for a screen repair, the new screen had a brown spot on it but was told they didnt have anymore screen to replace, that they would call me within a few days to bring back my phone, well those few days turned into weeks before I walked in the store, an asked what the deal was, excuse after excuse, the screens werent there yet, I asked for my paper work, n there could NOT find it, for 20 mins looking thru loads of paper work there it was in the very bottom, how were u suppose to call me if you didnt know where my paperwork was with my number on it!! Worse part was they could not replace it without paying for it. because there was another crack on the phone, which cracked within an hour, walking out the door. My phone is now clitching..oh but they had nothing to do with it!! Worse service ever!
BEWARE of iphone screen repair. These people totally screwed up my iphone when fixing the broken screen. It worked better before it was “fixed”. The rude technician told the problems on my phone happened after I left the store. All the issues started 10 mins after I left I guess. They took no responsibility or care to listen to my issues I had for 12 hours after leaving the store. Just threw their 3 page contact in my face.
The store did a great job on fixing my watch. Thanks
Pull up front at 10 min to 6pm guys where there door was locked and they seen me standing ther hell of a way to do business 👎
They gave me the cheapest replacement battery there is, I payed out of the nose for it and they said they’d have to repair the screen if they replaced the battery. They ruined my phone and wouldn’t reimburse me. I went to management and got a phone sent to me that didn’t work. I told them and never heard back. DO NOT use them.
Costumer service is outstanding here, Tiara was super helpful. Y’all made my day thank you.
What a joke. No customer service, guest relations, or general idea of how business works. I ordered a battery from them after spending 30 minutes in their store. Clerk said it will be ordered and it will take 1 week. After a week and not hearing from them, I called. Not one person knew of my order, so obviously whoever took my information didnt put in my order because there was no record of it. So I order it again, now by phone. A week later and still no call, this time I call and admit that I am not happy. I am told that they dont know when my battery will be in because it is now on back order. But not one single person in that building thought that it would be important to at least call me to let me know, they let me go another full week of thinking that it was ordered to find out that its not coming in. What a damn joke that place is. Im surprised that it is even open. Dont go there, dont waste your time and money. Let this company follow its inevitable course to extinction. Because thats how its being run.
Good place to get your batteries replaced on a watch.
The staff is the best, answered all my question
They were very helpful and went above and beyond!
Have picked up the iPad from battery Joe office. And the charging port is now working.Thanks for your kind intervention
Fixed my horribly broken screen in 20 minutes!
Cell phone repair service is expensive