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Runners Athletic Company
215 E Wackerly St, Midland, MI 48642, United States
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Runners Athletic Company
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Al
Review №1

The employees were fantastic. They were patient and informative while fitting my daughter for shoes. We will definitely continue to go there

La
Review №2

The staff is always knowledgeable, helpful, and they have excellent products (especially shoes) for running or walking. They will evaluate your gait and measurements to get the best fit for you!

Ka
Review №3

Went to the Runners shop in Midland. Greeted at the door, helped with all of the correct shoes for my feet. I even learned a few things while in there... GREAT customer service, and very helpful. If they dont have it in store they also have drop ship. Great people. Would highly recommend this store to everyone I know.

Ja
Review №4

Really really great service. Helped me size my shoes correctly and had a variety of options to try. Definitely would recommend.

Mo
Review №5

I workout with the guy who works here and just gotta say this place is fantastic! I was told theyre over priced but absolutely not and for the welcoming environment Ill choose here over Amazon any day!

Be
Review №6

Great shop, nice staff! Have good selections of Goodr sunglasses and Chicken legs shorts!

De
Review №7

I love going to this store! I always learn about something new. The staff is great and they have all the best products.

La
Review №8

Walked into the store in pain, walked out with no pain and feeling a few years younger. Thank you!

Ta
Review №9

Update: 5 stars now! 4/25/19. Ive been meaning to update my review. I did receive a quick same day response after I posted my initial review. After talking with the owner personally, I was provided an explanation of the system process after the register is closed instead of a stern, We cant open it back up after it is shut down - case closed type of attitude/situation. The owner was polite enough to take the time to call me back and apologize for any inconvenience. And I was able to easily exchange my shoe. Today I went back and bought a new pair of shoes and was greeted by everyone and was helped with professionalism. I look forward to being a repeat customer and glad that any previous issues were addressed quickly and accordingly. Thank you Runners. :)Old review below: (1 star given)Ive been shopping here since I moved here 2 years ago and today was my last time. I arrived 3 minutes before it was supposed to close at 7 pm. The guy said it was already 7 pm and had already shut off the cash register and said he couldnt help me. In my mind I was thinking that it must be fairly difficult to turn the cash register back on but I didnt say that. He was pretty defensive about the whole situation even though I was very nice and said I only needed a shoe exchange size for shoes that were already set aside for me. I asked if he could do anything to help me because Im leaving out of town in the morning but he replied with, Usually the door is already locked. You can come back tomorrow. And he wasnt even nice about it. I mean, the door was open, and the Open sign was on so I was able to walk in. I guess it was too much trouble to help me, and I was not even rude about it. Ive worked at several places with cash registers that arent that hard to turn back on but it must be some kind of sophisticated system. Im all about supporting local businesses. The owner is extremely nice and Ive always had a great experience but its amazing how one experience can make you feel unappreciated. I mean, it could be a very sophisticated cash register system so I may be in the wrong for asking for any kind of help. Maybe if he wouldve been nicer about it, I might have been less frazzled. I am perfectly fine with taking my business elsewhere from here on. I hope everyone else has a better experience and doesnt make the mistake of arriving late even when the door is open and the Open sign is on.

An
Review №10

I first walked through the doors in 2013 where I met Emily. After nearly a year of buying cheaper shoes from other stores I went to see her for a Gait Analysis and sizing. She changed my life for the better. Between the fitting process and her expertise in product knowledge Im glad I finally listened to someone who knows her job and has a passion for what she does. No other single shopping experience has made such an impact on my life. Thanks for being there for me Emily.

G
Review №11

Great brands, great staff, and great prices for student athletes. Always pleased with our purchases. Awesome service after the sale with the 30 day return policy. Best deals on socks also.

Ni
Review №12

Best place to get athletic shoes in Midland! Especially running shoes. The staff is extremely helpful and will put in as much time as necessary to help you find the perfect pair. Theyll even help you out with accessories, such as socks, shirts, energy tablets, etc. As with most specialty athletic stores, the prices are high, but so is the quality. If you want a great great athletic wear, this is the place to go.

Ry
Review №13

Friendly staff, willing to go the extra mile, pun intended.

Ma
Review №14

Sales person completely skipped me after waiting more than 30 minutes. Took a customer that just walked in the door. Not like he didnt know I was there he walked past me at least 7 times. Their loss I was going to buy expensive shoes and the other was just looking for inserts. Wont consider them again!

Jo
Review №15

Best place for running shoes in Midland. Staff is knowledgeable and helpful. Prices are competitive.

Br
Review №16

Love Runners! The staff is friendly and super helpful.

Ba
Review №17

Very knowledgeable staff and great selection of shoes!!

Cl
Review №18

My friend and I were there together, we both bought shoes and socks. The service was excellent they worked very hard to please us and we are both very happy.

As
Review №19

These people are great!

Ad
Review №20

They helped me train for my first half marathon years ago. A great company to support!

Ch
Review №21

Knowledgeable staff. Good products.

Ro
Review №22

Just gat great athletic shoes

Ka
Review №23

Everyone is great and very helpful!

Pe
Review №24

Wonderful and very helpful.

Information
62 Photos
24 Comments
4.7 Rating
  • Address:215 E Wackerly St, Midland, MI 48642, United States
  • Site:https://runnersathleticcompany.com/
  • Phone:+1 989-631-2700
Categories
  • Orthopedic shoe store
  • Foot care
  • Running store
  • Shoe store
  • Sporting goods store
  • Sportswear store
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–3PM
  • Sunday:Closed
From the business
  • Identifies as Black-owned:Yes
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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