Every time when I bring my truck to fix, I am satisfied with the service! Thank you Breadley and his team.
Gabrielli prices are 9xs more expensive than the TA, less than an hour away from my home. I will drive that almost hour away instead of the 15min to Gabrielli any day! They tried to charge me almost $8,000.00 for simple repairs that the TA wouldve charged maybe $1,000 and change after taxes! (Called and ran down the list Gabrielli gave and the prices, TA gave me their prices for what they can fix). I will NEVER receive services from Gabrielli again even if that means not buying another Volvo truck. (There are things I can only get done at a Volvo mechanic) so I will go without until I get to another state! I believe it is because I am a woman that they tried to overcharge me like they did.
Truck drivers, if you’re owner operator with an old truck, stay away from this dealership. they will waste your time and your money for no reason. I called this place a day before I brought my truck to them, and explain to the guy name brad that I have 2005 Volvo D12, he told me to bring it, I towed my truck from Bethel, CT, to this dealership, the mechanic put it in the shop, 20 minutes later, brad came to me and say disrespectly we can’t work on your talk, take it now we are busy! H was so rude I was shocked of how he acted with me. I asked what happened? he said we don’t work on this engine. he kicked me out like I was something else. Fortunately, there is pilot across the road. I managed to move my truck to pilot.Don’t bring your truck to this place they’re rude and disrespectful, they really don’t care. I’ll never recommend this place.
Great service, very polite staff. I recommend to anyone who has a big heavy duty rigg.
I am a tow truck driver from Pennsylvania. I called this past Monday to find out about a truck to tow away from here. Talk to a man in service he said they just need to pay the bill and itd be ready Monday afternoon I said Id be up Tuesday morning or Wednesday morning I said what time are you in he told me 6:00 a.m. I show up at 6:00 a.m. today to be treated very rudely said we dont really open to 7:00 I dont know who would have told you we were here at 6:00 and so will somebody on the phone did he goes that was me that you were talking to and I would never tell you that. Then I said why am I here at 6:00. he went and got me the keys he continued to be very rude said well if its blocked in I aint going to help you any more than this. I can see why this trucking company hired us to tow their truck back to Harrisburg Pennsylvania because this place must rip you off.
Horrible experience with the service department the LACK OF COMMUNICATION, We had to call several times for 2 and a half week before our truck was fixed. Our tractor was towed there and my husband was told the truck would be worked on the next day, we purchased a hotel room to wait on trucks and he goes the next day and no one was there. We had to call several times and got no answer or reply. Not only that, they never told us they did not have or could not get the part we needed. We had to call several times to find that out. We had our company send the part to have to wait 3 extra day for the repair. As an owner operator every day counts and to not know when we will be back running was very frustrating. We were at their mercy and they knew it. I hope and pray we never have to go there again.
Horrible Customer Service. Picked up truck after servicing for a friend. Brad not pleasant. Maybe I am spoiled from Customer Service for Car Servicing at a Car Dealership. After getting the key truck was blocked in. Had to go back in to get other vehicle moved so I could get out.
Broght a truck there for very hard and or no starting issue among other things and all that was done was a air filter after 2 weeks with no avail and truck still has same issue..... never actually fixed anything
These folks ROCK!!! I had my alternator die this morning and thank God for these awesome gentlemen at this shop! They were thorough and expeditious to my situation! Thank you all for your great service!Mel
Very rude, unprofessional,and dishonest. Will not be coming back. Please stay away
Called on a Tuesday and made an appointment for truck service appointment to do a 10 minute re call inspection on my 2018 Ford. Showed up on Saturday and was told I dont have an appointment and that he cant pull any one off to inspect it. (its literally a 10 minute inspection from what the dealership told me). Then the service rep was rather abrupt in his efforts to close early and get out of there. Called back again during the week and now the service rep Roy tells me I have to drop the truck off and I cant make an appointment for the quick inspection plus he tells me it could take up to 3 days. How do you run a service department like this? I just spent $85,000 for a new truck that has a re call and you can look at it?
This place is horrible place to go. They needed 3 days to do diagnostic on my truck. I have been in this shop for 2 weeks exactly and they still saying they waiting parts to come in. Every day they tell me that they will fix the truck tomorrow and this has been going on for 2 weeks and today i found out they have not even ordered parts. They are very unprofessional, do not care about their costumers. No matter how bad the situation is do not go to this place or you will regret it.
Parts department was very helpful. Thank you.
I went their to fix my truck for regen and they told me they will remove the dpf and clean it and found the problem which if causing it the 7th injector.so they just cleaned the 7th injector and put everything back.i pick the truck even before I reached my house it did it again.they told me to bring it back.know its the 7th injector which I had to buy 450$.so in the first time I went thier they charged me 2300$ and the second time they charged me 1700$ but the truck is not fixed yet.i called them for the 3rd time they its your truck we have to charge you when you bring it back.the problem is not fixed the truck is is in derate mode now how can I trust this people again with ma truck, do your selves a favor and dont take your trucks their to be fixed, they gonna rip u off without fixing the problem.
They took 15 days to fix my truck. Then they said they fixed it, I paid 4500$ and after few weeks I had to take truck to different shop to fix exact same thing. Very unprofessional. They don’t know what they doing. Waste of time and money.
This place scams do not do business with
This is a leading company in the Trucking industry, need to improve, parts and services to the customers that are keeping them in business.
The people were friendly and a big help to me when my truck went on the fritz.
Twice we have towed our truck to this shop, after paying a good amount of money, the truck broke and had to be towed for the same problem. My advice be aware of poor diagnosis and be ready to break down
Very friendly and conscious of truck parts.Highly recommend them.
A great place to get truck part or repairs done
Always Good job .
Great people great service
Great parts department very helpful
Brought I my work van because of a leak. Ended up costing me $3,500 and van still has same leak. They Drain my batteries and wanted me to spend more. 18 point inspection worthless. 0 tolerance for stupidity
Only reason they get a star is because that’s the minimum, don’t expect the bare minimum customer service from these people my truck has been here for 10 days every time I call it’s a different date, always rude and not up front, unless you have a excess amount of money and time that needs to be wasted STAY CLEAR!!
210$ for truck dot annual inspection :)))
Great truck dealership
I brought in my van that wouldnt start in the morning. They charged a bill and didnt fix or work on anything. I went back in the next day and front desk was rude and brushing off a the customer. Had to talk to the manager( I RARELY do)
Very professional and friendly
Everybody there was friendly
Comfortable waiting room, high-quality service, superb maintenance technology, and efficient work efficiency. If your truck has any problems, you can come here directly and you will get a satisfactory result!
Very well