RipOff Artist is what they are ripping off old ladies ...cost me a third of what they change! By a qualified AAA mechanic. The only part of his diagnosis on my truck he got right was the tuneup even I knew it needed a tuneup I didn’t go there because of the tuneup I went for another problem that he had no clue about .....I TRIED TO GIVE HALF A STAR

Super friendly, very professional.I am from out of state. My alternator died. I was able to coast in to their shop and they had me running again, with new alternator, in a matter of hours.Way to get it done!Thank you so much!!

My driver is on the way back to Georgia thanks to the caring, honest and efficient crew at Kent Sussex. He experienced grinding of the brakes the night before so we shut the van down and got a room for the night. He went to a dealership and multiple repair shops who didnt look busy but said that they didnt have the time to do the job. Kent welcomed him in, were super friendly and accessed the brakes before doing any work. They gave me a quote and replaced 2 rotors and the pads for under $400. In and out in a couple hours. Thank you for doing your job and getting him repaired and headed home.

This has been the best auto repair shop I can recommend locally, i been in few auto repair shop with good reviews but so far they are the BEST! They will not rip you off, they are very HONEST with the services they provide and will I will not hesitate any bit to recommend them to to my family and friends. Thank you Kent Sussex Auto Repair Shop. You are the best. Keep up the good work. You deserve 5 stars rating and more.

Real nice people !! Got me on the road in no time. !!

We were on our way to Ocean City, just one hour away from the beach and we starting having problems with the power steering. We found this place on google, stopped in and they quickly serviced our vehicle. Reasonably priced. Would recommend.

This place really knows what they are talking about. I took my car in there for four new tires, and instead i got an alignment and 4 used tires. They saved me almost 1000 dollars. The Indian man up front is so smart that he makes me feel slow, but he really knows what he is talking about. The lady up front is the sweetest person ever. I would recommend their service to everyone I know!

We were on our way home from the beach ( four hour drive ) and our AC stopped working and a belt needed repair... and its 92 degrees out. Feels like 100+ in the car!! And we have our 27 foot camper attached, 3 small kids and a dog. Any way, we stopped at several places and no one would take us without an appointment until this place ! The lady was very nice and professional, they took us in right away and fixed the car quickly. Reasonably priced too. Would recommend.

My family and I have had a flat tire during summer 2017. We have had the chance to meet Swati Shah and her team on our road. They offered us the best customer service I have ever seen! I recommend this place to everyone!

Always friendly, honest, and reasonably priced service. They call before doing any major work on the car to explain and get our permission. We have been with Kent Sussex for over 15 years! I highly recommend this business for the care and repair of your vehicle.

Great locally owned and operated auto care center! Have gone to Kent Sussex Auto Care several times. Once for an oil leak that was remedied by simply cleaning the oil pressure sensor and reinstalling on my 2004 Jeep Wrangler. During the leak service they discovered my exhaust manifold was cracked in half. They replaced it in short order and at a very fair price. Later took it back for what I thought was another oil leak. The initial diagnosis was that I needed a new oil pan gasket. After discussing it with the owner, Sam, he was certain it was left over oil that was flung into the bell housing from the original leak. He told me to wait for another week and check the oil level daily. If no oil was being lost, no leak is present. He was right! Saved me a bunch of money for a repair that was unneeded. When was the last time an auto mechanic told you nothing is wrong when you were prepared to spend hundreds of dollars?? I also purchased new tires for my 2007 Chevy Silverado 3500 crew cab. They gave me a fantastic deal on the new tires (beat all the local completion and even online prices). Great place, going back this morning for new trailer tires for my RV. 😊

I was told by my Ford garage that it would be about $340 to get two new tires, move my back tires to the front, put the new on the back, rotate/balance, of course, and align.I thought Id call around and save some money, and was told by Kent/Sussex it would cost be $326 for all of this. I was glad to save a few bucks, and I made an appointment.I verified the price with the man who took my keys and my car, and they told me to sit and wait. (Incidentally, there was NO heat and I froze in the waiting room!)Within a few minutes, another man (middle-aged man of Indian descent) came out. He told me the price did NOT include an alignment, which I knew I needed. He had the woman who originally quoted me the price get on the phone and tell me I misheard it. They told me it was unlikely I needed an alignment anyways, but like I said, I knew I did. To compensate, they took $5 off the total.Now, Im going to have to take it somewhere else--Ill be DARNED if Ill pay THEM any more!--to get it aligned. Not only did I not save money, but I will have to pay a lot more.I would only recommend them to my worst enemy.

Shady shifty place and they charge way to much for things they will work with you buying a car but once you buy it expect all civility to end. The jeep i purchased had so many didden issues a buyer should have been made aware of it brike down afer a mi th with less than 100 miles used on it.

Great experience at this place. Took their time to explain what was wrong with my car. Quite reasonably priced as well.

I have been dealing with Kent Sussex Auto Care for over 8 years and have always received great service both for maintenance and repairs. I highly recommend them.

Had two EXCELLENT experiences here. The owners and staff are all polite, thoroughly professional,and kind. I would recommend this garage to anyone; and in fact, I sent 2 of my friends there today.John Franklin Barnhart McCormick

Very nice people. Old school service

Best service..A+++

They were the best.

We have been dealing with this auto shop for years and have had good service from the friendly staff. I have recommended this shop to some friends who have not had any problems.

Very Good People will return and recommend

Great customer service! Reasonable prices.

Got us in quick and took care of the problem in under 30 minutes. Was traveling for work and they helped us stay on schedule. Highly recommended!

I’ve never had such warm and helpful service - and at a time we needed it most when a tire tire problem arise while traveling. Thank you!!

Thought I could trust a business thats been around for 30 some years. Make sure you are knowledgeable about what your problem is or they will take advantage of you. Two months ago had all new brake pads, rotors, calipers installed. Now have a caliper sticking due to flexible hose not being replaced which I now know should always be changed with new calipers, especially since its a $20 part and takes minutes to install. Heard a squeaking noise one day and the next my wheel locked up due to this and now need new pads and rotors again all within 2 MONTHS after repair. Was told warranty is only 30 days. Very shady people be aware. Wouldnt take a bicycle there to be fixed

My review is very good. They checked throughly your car problem and do honest work.

If you are broke down in Milford, DE, dont even question it, JUST GO TO KENT SUSSEX AUTO CARE!!! I dont even know where to begin...my fiancé and I were on our way home from OC Maryland after a lovely week by the shore. When we were leaving, our car started acting up. We got about 40 miles from Ocean City and she finally broke down. We opened the hood to see that our serpentine belt had snapped. As it was a Saturday, and about 2pm, we had zero luck finding a garage that day. We ended up being stuck in Milford, Deleware for 3 days, but, by the grace of God, we could not have broken down in a better place. While walking back from WaWa to our hotel, my fiancé, who is incredibly intuitive, stopped on a dime before walking across the street and said wait. He started looking around, and, he saw the sign for Kent Sussex Auto Care. As soon as we were back at the hotel, we googled them to see their reviews and they were amazing, so, we decided Monday morning we would walk over and talk to them. From the moment we stepped in that shop, we were treated with nothing but kindness, compassion, and caring. The entire team there was truly concerned about GETTING US HOME!! Not about the money, which is a a rare find in that business. When I was first talking to Swati, the manager, I started saying how my parents would have to pay the bill over the phone, and as soon as I said payment, she told me dont worry about that, lets worry about getting your car on the road...I was blown away. So, they immediately called a tow truck for us, which they payed for up front, and, inquired as to how we would be getting back from the shop to our car. We said we would walk, it was not a big deal, it was literally under half a mile. But, Swati insisted on driving us over to our car and taking us to our hotel to get our belongings. I waited with the car while my fiancé went to the hotel and gathered our stuff and checked out. The tow truck arrived and what a lovely tow guy!!! He gave me a ride back to the shop, and, got bessy, our cars name lol, there quickly and safely....the lovely folks at Kent Sussex could tell we had been through the ringer the last three days. They did everything in there power to cheer us up and promised they would do everything possible to get us back on the road. It ended up being our serpentine belt had went because our ac compressor locked up the pully, so, they came up with the genius idea of putting a shorter belt on to bypass the ac compressor and it worked!!! When I saw bessy pulling around, back on the road again, I was filled with joy and appreciation. I thanked them for everything they had done for us, and, they simply said we are just doing our job. But, the truth is, they did so much more than that. Their honest care and compassion humbled me. As we settled up the bill, which was ridiculously well priced, including the tow, I said, well, I guess were done, and Swati said no, one more thing...and she gave us both huge hugs!!! They were truly the kindest people we have ever been blessed to meet. From the moment we walked in, they were not worried about making a buck, they were truly concerned with getting us home, and, at a great price!!! They even gave us a full size serpentine belt for free for when we get the compressor fixed!!! I truly feel like they are part of my extended family now. Swati even had me call her to let her know I got home ok...just truly the kindest people I have ever met. God sent angels our way in the form of Kent Sussex auto care!! And, they are amazing shop wise as well!!! I have never been to a more knowledgeable garage!!! In the business of garages, it is extremely difficult to find honest people who arent just out to make a buck. These people pride themselves on hard work, and HONESTY!!! They were so happy to be able to get us home, and that they did!! I will forever be thankful to them and I will never, ever forget the kindness they showed to complete strangers. If I could, I would pick up that shop and bring it to the poconos!!! God bless!!!

Ive bought 2 vehicals & plan to buy again when im in the market. Id never get repairs done here bc im not a fan of sam, he has a arrogance that makes u feel like he thinks ur stupid when u talk to him about any mechanical issues, but as 4 perry we love him hes really nice honest and flexible so if ur looking to buy a used car i suggest u use the side door & only deal with him

The lady at the counter was the only person who Was actually nice there. All the rest of the staff just seemed miserable. The office had no AC whatsoever on a 90 some degree day. Sitting in an office waiting 40 minutes while feeling sweaty and disgusting with a barking dog, and loud Indian music was an unpleasant experience to say the least.

Id put negative 50 stars if I can! NEVER GO HERE! I had an oil done and now my engine is knocking and they said they dont care and its not their problem.

I had taken my Nissan titan in for a estimate on replacing hvac resistor module. Was told it would cost 1500.00 they have to take dash apart to get to it. After watching a You tube video it had taken me 5 min to replace it...what a joke. Tried to rip me off! Part cost 58.00 on line.

5 STAR Service.

Friendly service