They are always super helpful and able to get my car in their shop on short notice every time. The staff is nice and I dont ever break the bank when I get work done there.
Super affordable, they got me in for an inspection without an appointment even though they were super busy. They got it done in no time! Super impressed. Thanks guys!
I needed to get my car inspected, even though they were super busy they were still able to take my car in right away. Barely took an hour and the price was very reasonable! Definitely recommend these guys 10000%!
Got my 2006 Ford f150 XLT some brand new BFGOODRICH couldnt be happier in and out same day! Great service!!
I’ve been to the Bedford VIP as well as the Merrimack VIP. Neither compare to the service at the Milford VIP. I would 100 percent recommend them to anyone I know and I will take the time to drive out to them to handle anything with my vehicle. They are incredibly personable and willing to take the time to explain what is going on with your vehicle. Any time I have a problem with mine, they are the first and only place I call.
This location has some of the nicest and most reasonable people I have ever done work with. Everyone is so great you kind of forget you are going to a chain. I highly recommend this location.
Not sure but I think his name was Bobby, salesperson #16629. He had great customer service attitude and helped me tremendously with picking out my tires and alignment. The service here is awsome and will recommend this VIP to all my friends 😀
This VIP store was VERY helpful and they helped me save A LOT of money. I will be continuing to do business here and tell others that they should go to this Milford VIP store as well. On two separate occasions, I went to tire warehouse and was given a price for tires and another time a price for changing the rims and it was hundreds and hundreds of dollars more expensive than VIP. I figured out that VIP saved me $600 this year. There are very nice people that work there. I definitely am very happy that I went to them. :-)
Came here for an inspection and to my surprise the service was excellent. While they werent able to do it the same day they still got me in pretty quickly. I will definitely be coming back when I need other services for my car
This location has always provided excellent customer service. They are always making it easy to make appointments as well as change them with a moments notice. They really arent appreciated enough at this location. Thank you guys
Great service and completed in the time frame they promised. Will definitely be a repeat customer.
Very helpful. Great prices.
Extremely honest and great guys to work with. I wouldnt bring my vehicle anywhere else. They have helped me with my old garbage suv and now my new truck. Love these guys.
VIP tires has great and professional service!
I went in to get my brakes done, the guy insisted I needed to replace the brake rotors in addition to the pads, I failed to ask what the minimum thickness of rotor required by standards was, and ended up spending 400 dollars. Likely I could have used the same rotors but the way he phrased his statements made it very difficult to get the whole truth. Sorry that I trusted him. Do your research before going here. EDIT they did reach out to me and explain more about how the rotors just get so trashed, still waiting to hear from the store manager but they are making an effort.
I have been using Milford VIP for years. They are my go to repair shop for everything, tires, brakes, inspections, and oil changes.
Nice guys here. My mom has been coming for a while so I decided to try it for my 5k mile service(oil change and tire rotation) and it was nice and easy.
Got my car inspected and oil change and since then (2 days ago) my car has been dying, there’s an obvious computer issue now, and my engine smells like smoke whenever it’s on. I will say when I was there staff was friendly and on time.
Always get timely, friendly, efficient service at VIP. They also value those Who Serve 🇺🇸
I went into This Vip Store and asked about getting my Ram Pickup Inspected. I thought I needed an appointment however, Tthe manager, Garth took the truck in right away and had me out of there in no time. Clean shop, professional and great to be part of the VIP auto parts store where I bought some needed parts. Easy and fast, no hassle.
Wow! Incredibly fast service on a full tire change, at a fair price. Bobby was a huge help! I will definitely be going back for work in the future.
Great customer service. Rick always helps out to get vehicles In the shop as quick as he can.. great work from the hole team.
I felt quite comfortable with the help of both Garth and Bobby during my time at their location in Milford. NH. I will be back for my next service.
Great costumer service. Always helpful and pleasant to deal with. Gets my vehicle in the shop quickly. Thank u
Excellent service today for state inspection ! Was very fast and friendly
Great service. Free oil change
Had service on Thursday, 3/18. New tires, alignment, brake job, and inspection. Great service. This has been my service station for years and I am never disappointed . Thank you Garth Seiberth and Team.
Fast service and helpful employees
Good help and good knowledge fair pricing
They were great. I had mad an appointment for a day over the weekend. They were swamped. When I showed up they were open and honest about how busy they were and what my wait time would be. When I decided to reschedule, they gave me a time on Monday. I ended up being late but they still fit me in and got me on the road quickly. I was so appreciative of their flexibility and speed. Great experience. There is a VIP location right down the street from where I live and I make the drive to The Milford shop because these folks are always so great.
I had a great experience at VIP tires! Affordable and great customer service.
Went in a few weeks ago for a tire change! The staff was super helpful and made it easy to get an appointment quickly. My appointment was very quick and I was out of there in about an hour!
I made my appointment and they got me in right away and took care of the truck. Excellent job.
Fast service tire repair
Called for an oil change on Monday, feb15th. Was told to come in any time that day as they were not that busy. Took me within 10 minutes. Good job.We go there regularly for oil changes and are always satisfied with the service.
Between myself my wife and several kids cars we have had alot of work done, bought tires and had many oil changes. The staff at the Milford NH location have always provided us with good service and at a fair price. I highly recommend them with no reservations.
I really like the service at vip. They get me in quickly. I like that I can show up without appointments. VIP is the only place I go for oil changes. The only bad thing I would say is expensive for labor. I bought four tires. Get one free. Asked for the cheapest and they offered me 137.00 per tire on the website they had tires from 97.00. Other than that they have the best deals. Would highly recommend VIP for oil changes. Adding to review. Was the only place that I would go for inspection not anymore. Brought my 07 ford in for inspection. Failed due to bad upper control arm bushing and wheel stud. Ok. I replaced both upper control arms and bushing. Put new wheel stud in. Brought truck back with repairs. Failed due to power steering leak. The boot to my inner tie rod had grease on it. No fluid leaking out, but ok maybe the seal was leaking. Brought truck home opened boot. No steering fluid in boot. Just grease. I let them know the inner tie rod was replaced not even a year ago. Was packed with grease. I checked in the boot no fluid and checked the steering fluid level at max. I haven’t put steering fluid in the truck for over a year. Wouldn’t recommend VIP for inspections they are very quick to fail without actually checking or diagnosing correctly.
VIP did a great job on my oil change. I made an appointment a day or two before. My truck was brought in on-time and finished quickly. Prices are fair, too.
Always a positive experience at VIP. Their service is fast and efficient. Excellent customer service and they always value and respect all customers.
The staff are always easy going and polite. The waiting space is usually calm with tv, coffee and all. I trust them with my vehicles and appreciate their good work. 😎👍
Straight forward and helpful. They did the job well and didnt play games.
I need an alignment quickly after replacing my front struts and they fit me in that day and the price was very reasonable. While waiting I inquired about having a rear bearing replaced. I couldnt believe that the quote I received was less than 2/3 of what the dealership would charge me. So because of the prompt friendly service and the $, Im going to have VIP replace the bearing.
I used to go to the drive through oil change places for convenience, but after my first visit to VIP in my hometown of Milford, I wont go anywhere else. The staff is courteous and professional, and very knowledgeable and helpful with any questions I might have. They make it simple to set up appointments and are on schedule 99% of the time. Im very pleased with my experience at VIP Milford and will certainly continue to give them my business, theyve earned it!
This location has been recommended to me for years by many people in the surrounding towns. I got an oil change and service at VIP and it was a great experience! I have driven my car back and forth to California 3 times and they have made me feel safe and secure with their services!
Customer service was very professional. Work was completed on time.
VIP services in Milford, NH are second to none. The staff is very knowledgeable and honest and won’t try to sell you things that you really don’t need. The appointment times they promise are always accurate no matter how busy they are and I will continue to bring both of my vehicles here for any service I need.Bob G.
Got 4 Goodyear tires . At first I was told would get a 150 rebate but found out it was only 100 when I applied for it. Garth the manager refunded the 50 with no hassles. Impressed to say the least! At s time when customer service with a smile is rare the guys here are a breath of fresh air!
Very pleased with every visit to VIP. Employees are always friendly and helpful.
Thank you VIP. I made an appointment for 2 pm and they took me right in. I waited with a fresh cup of coffee in the clean waiting room and it was ready in no time. I will return
I have always had a great experience at VIP in Milford. Last week they got me in right away for an oil change and tire rotation. Their service is prompt and professional. I have been using VIP Milford for a long time and trust their service.
The techs and staff are very friendly and professional. Quality work in a timely manner and will continue to bring my vehicles to this location in the future.
Quick efficient oil changes. Always professional! I get my inspections here too because they are always honest and above board. No trying to up sell. Very honest and very affordable!
I asked for a State Safety Inspection and had an appointment the next day.They have a program for veterans providing a free inspection. That was one of only a few benefits for serving from 1967-1973.Thank you.Employees were wearing masks as was I and the service was prompt.Great experience.Frank StetsonMilford
I always trust VIP with my oil changes and tire rotations. Not only do I go to VIP in Milford, NH for the great auto service but also because they have great customer service and the staff is very friendly and attentive. Thanks Garth!
Great service! Friendly and ontime. We will continue to use VIP for our tire needs! Thank You!
The only place I feel comfortable going because I know that theyre going to be honest and straight forward. Theyve always been very nice and super quick service!
Called for a state inspection and got an appointment the next day. It was efficient and then I was told no charge! I happened to be there when a special was being run. I have previously gotten service at a VIP in Massachusetts and was delighted to have the same great experience here in Milford.
I have been going to VIP Auto in Milford for a couple years now for various preventative maintenance and repairs, and they have always treated me and my vehicle with respect. They have always completed repairs and appointments very quickly and Ive never been confused by my bill at the end of the appointment. VIP also consistently has deals and coupons on their website, including free inspections which also keeps me as a returning customer.
I have gone here many times for my oil changes and have had them check things out for me with their free services.Update:They give great service and are always helpful. They try to get you in the best they can. Rick and his crew are right on with what they do and give honest advice. Highly recommend this place.
Called on Thursday and by Friday afternoon we were able to get a oil change. The customer service man on the phone was extremely polite. We were having a difficult time on the online service to schedule an appointment but I am sure its because of the limited hours and staff, so took a chance to call and he picked up on the 2nd ring and it was already after closing time. :-) Thank you for your service.
Always helpful and courteous; it can get a little busy with so many people coming here, so try to call ahead of time schedule service.
Milford NH VIP served my needs with Superior Quality. I went in for an oil change and found out that my previous oil change from Take 5 that I got last year, when I was stationed in Virginia Beach, had over tightened my drain plug and messed it up. VIP ordered me a new drain plug from Manchester and it arrived in an hour. I overheard their phone calls and customer interactions while I waited and everyone was treated with professionalism and kindness. They addressed my concerns and have become my main auto service I will do business with.
Good place to find reasonable tires and other auto parts
VIP in Milford is our go to location for oil changes, new tires and parts! They are fast, courteous and helpful. They give real advice, and do not try to mislead people into unnecessary services. The shop is clean and conveniently located next to Market Basket where you can walk over for groceries if you need to.
The staff here is very friendly and knowledgeable. I got an oil change and it was done very quickly and they offered a free oil change on my next visit. Fair prices and quick work! I would highly recommend VIP for any auto work or service.
I dont know who gives these guys good reviews, maybe family members or something. Tried to soak my newly licensed daughter for almost $600 to change an upper ball joint in her F-150 (mechanic book calls for 2 hours), also claimed it was a $190 part (Orielly auto sells it for $83.99 and is attached to them). Also 2 other mechanics have said its fine as it is....because these guys put in the inspection report to the state that the part is bad she now cant get her inspection without the part being replaced.
Best customer service! Very affordable prices and always quick service.
First time using VIP in Milford. Friendly staff and very timely. Showed up for my 8:00 appointment and was greeted by a nice fellow. My truck was taken in right on time. I was only there for an oil change however they were very nice to point out that it was time for a fuel system cleaning. I did not have time for it as I had many things to do but did indicate I would come back soon.
I’ve been going to VIP since I got my first car. I now have a newer car with less problems but I still go to VIP for oil changes, state inspections, tires and anything else I need! The service is great and all members of the team are knowledgeable and very helpful!
No low pressure light before new tires light on after, told 3 sensors no good, they were good before. After $600. light still on. Ill go some where else to get it looked at, could not waste any more time there. Unhappy UP DATE sensors fixed the next day at VIP, but only for that day light came back on the next morning
Just got 4 new winter trie they did a good job
Horrible experience here. I will never go to this place again.And no I don’t care to contact you to “make things right” That ship has sailed!Your mechanic ensured a 1 star review.
I had to get tires quite unexpectedly (as it usually is with tires) and got a quick quote online. When I got there I was greeted pleasantly and they quickly pulled up my quote. We discussed my options and when I made my decision they didnt try to up sell me. They are friendly, professional and the job was done quickly.
Good, better best - surpassed expectation! Had a long-standing slow leak in a front tire, (yes they are old tires but Im not ready to replace them) they took me in right away, fixed the leak (yea!), didnt hassle me to buy new tires AND added valve stem caps all around - no charge (Id left them at an air hose some months back...) Thank you VIP. Im back today for an oil change.
Was able to get an inspection at the time I needed on Sunday, the staff was friendly and helpful even helped by explaining the benefits of purchasing a discount booklet (49$)which save me about $100. And I have a couple more free oil and filter changes and this is with full synthetic. A very good deal.Extremely convenient was able to get a free inspection on two cars and a free oil & filter.I have always like this location and the staff is courteous professional and friendly.I was always afraid these places will come up with fake repairs but they did not do any of that.
I purchased 4 tires and a 4 wheel alignment. The salesman was helpful to me when explaining the different tires. I felt I was able to make a better choice based on his help. The installation happened the following day. I was prepared for a long wait in a cramped chair. However, I was quite comfortable and the time passed quickly. Thanks for a great experience!
I needed a new battery and the franchise stores refused to install it because they said it would be too difficult. So I went to OReillys VIP and they put a new battery in right away. I was charged for the installation, but it was reasonable and fast - less than 30 minutes!
I have been coming here for many years and have only had one issue, which was resolved quickly. The staff is always friendly and accommodating. Waiting area is nice and clean and the store is well kept. The best thing about this VIP is that I am never there for very long regardless of what work is being done. Other places I have waited hours, but this is not the case here.
Used VIP for the first time and it was a very pleasant experience. The staff was friendly and my vehicle was ready for pick up when I expected to be. I recommend this establishment and will use for my future oil changes.
These guys were great they did an awesome job on the installation of my new tires. The salesman was most helpful finding me the best tire and a great deal on top of that. I would recommend this place to everyone.
Great service. Technician at the front explained to me the issue with fixing my fleet vehicle tires. Took it in anyways, found the problem but the leak was too close to the rim of the tire. Excellent customer service. Couldve easily just said he couldnt do it but he tried! I like that.
They tried to take advantage of my daughter who brought her car in for a front light bulb change. They said there was an electrical issue for the light and it would cost $500. I took the car to another place and they did the work for $89. Someone from the company called so I did appreciate their professionalism in calling me to inquire about the service.
The store is organized and clean and everyone is so friendly. They are very clear about what they can and cannot do. I appreciate honesty when it comes to my vehicle. I am able to get an appointment during the hours when I need one too. Male or female mechanics; they are always top notch in my book!
I have been here previously for service and have never had a problem. I scheduled an inspection appointment online during the week. Received email confirmation and reminder for it. When I arrived the employee working the service desk wasn’t able to find my appointment. Told him I did it online and he said he hadn’t received any of the online appointments. They apparently still use a paper log for appointments. Why wouldn’t it be on computer? He seemed very flustered. He pretty much told me he couldn’t fit me in. The inspection shouldn’t take them long. I recently purchased the vehicle from a out of state dealership. I ended up rescheduling my appointment in a few days. But I truthfully am not happy and might look into getting my inspection done elsewhere.
I have been to the Milford VIP several times over the past two years, mostly for tire rotations, tire inspections, and alignments. I have found the staff to be not only friendly and helpful, but especially customer service oriented. The actual work Ive had done on my vehicles has always been exactly as advertised with no problems of any kind. And I find the transparent pricing to be a refreshing change compared to some private mechanics Ive in the past. I purchased the lifetime alignment (which is an excellent deal) and plan to continue utilizing this particular VIP for years to come.
I bought a set of tires at this location and the service was great. The tires held up well and were affordable. The service was also quick!
I stopped by the Milford, NH, VIP on my way to work thinking Id need an advance appointment to get my annual inspection and an overdue oil change. They were able to fit me right in. They did the inspection in a jiffy and quickly identified the singular issue, a very obvious bulge in one of the tires that required that one tire to be replaced. They didnt try to upsell or find otherwise additional work like some other places Ive been to for the annual inspection. I really appreciated the honesty, integrity, and fair pricing. Thanks VIP Milford!
Excellent service, and did not take too long and the accommodations of coffee and entertainment on the TV with magazines were great to pass my time with. I have been going here for a long time and I must say it is only getting better. Times before it wasnt always so convenient but there has definitely been a good uptick in service. Keep up the good work!
Awesome customer service,very knowledge and friendly. Also they have always been great to their local veterans. As my family and I have been loyal customers for many years.
I have been going to this VIP for a couple years and have always been very pleased with the quality of the work and the customer service. The staff are friendly and always able to help me determine which services I need to keep my car running smoothly and safely. Highly recommended!
I feel very comfortable at Vip. I’ve been going in for years. The best part is that they always have my history and can refer to it when needed. They are also very flexible when it comes to appointments and positive about it. It’s also very close by my house which I really like.
I am always happy with the services provided by VIPs Milford NH location. The mechanics accomplish all work needed in a timely and fashionable manner. Morgan is always a pleasure to speak with on the phone and in person. He and his crew are very professional. I wont have work done anywhere else and they will always be highly recommended.
I was able to get in the day I called for an oil change. Customer service was great as well! I will be returning for my future oil changes!
I needed state inspections on 2 of my vehicles. There was a special offer to receive free state inspections during my birthday month for a specified few days. I was able to make next day appointments for both of my vehicles. VIP took care of me right away and both vehicles passed inspections, free of charge! VIP was friendly, knowledgeable and prompt. I will be bringing all of my future vehicle service needs to VIP!
I started taking my car to VIP because their location was convenient to my house. At first I was having simple tings done like oil changes and inspections. But as I got to know the staff (in particular Garth) my confidence in their honesty and ability to perform the work has steadily increased. Over the past year I have been using them for all my repairs on both my cars. I trust and would recommend VIP.
It was very easy for me to get an appointment for an oil change. When I brought the car in, the service was prompt, professional, and accurate. They helped me to plan out service that would be needed sooner rather than later. It was a pleasant time waiting in the waiting room stocked with coffee and water, as well as magazines and a TV. I highly recommend VIP!
I have never had service issues at this location. I trust the reccomendations given and would reccomended them for tires and minor maintenance.
This place is beyond helpful and very kind. They are understanding of every situation and every person. 10/10!