Simple yet great online buying experience. Purchased a new camera and it was shipped the following business day. Packaging was top notch. UPS could have tossed it around like a football and it would have been fine. Thank you!
I brought my disposable camera to be developed and had the photos emailed to me 2 days later! they also gave me the negatives with my prints. The fastest turn around time for the best price!
Milford Photo is the best place to buy all your photo gear (cameras, lenses, lighting, bags, accessories, etc.). The staff is extremely knowledgeable and makes honest and educated recommendations. I bought my last three cameras here and can’t recommend them enough. Whether your shopping for hobby or professional purposes, Milford Photo has you covered! They also have an amazing print center.
Jeff was great we had a lot of questions and it was past closing time. He didnt rush us, listened to what we needed and was important to us. He then guided us to what he felt would suit our needs best. We look forward to booking a hour teaching session with Jeff to use our new camera to its full potential. Thanks
These folks are fantastic. My wife is an avid photographer. There is zero chance she would shop anywhere else. Im just a camera on the phone guy. But the staff has always been helpful to us both. Knowledgeable, professional........I rarely give anyone 5☆. I would happily give them 6☆.
Great place for all your camera, photo accessories, great customer service usually however my 1st time back in a while. havent been there in a while until I could finally afford my own camera. They were busy which happens. So I played upon their ignorance went to an area picked up a lens cleaner and cleaned my lens. Within 3 mins someone asked if they could help while another out of the corner of my eye investigated what I was touching. Yes that was uncomfortable and if I wasnt a person of color would I have had such a response.
We were in need of another 70-200 for our Sony cameras and most places it was backordered. But Milford Photo had it in stock and they shipped it immediately after ordering!! We received it in 2 days and its of course brand new like it said on the website. It was packaged very securely and were super happy. Will definitely go back to Milford Photo in the future!
I bought a camera and some other equipment from Milford Photo.I am very happy with everything I bought through them !They take their time to talk with you and explain things.They also do camera sensor cleanings which I had done at least a couple times. I had a issue with my camera because I accidentally dropped it and they packed my camera up and sent it and my lens out and had my camera repaired. That was a plus for me to not have to do that and have it taken care of for me.They offer other services as well .
Chris at Milford Photo was super helpful helping me with picking out my new camera lens. When making an expensive purchase, it’s comforting knowing you have someone in front of you that really knows what they’re talking about - Chris was just that. Milford Photo was the only place I was able to find this lens, perks that they’re right down the street. It’s awesome that they have a Sandisk recovery service as well. It was my first time in the store and definitely won’t be the last. Very happy with my first experience, and excited to get into my new hobby. Thanks Milford Photo.
My wife got her used film slr here 19 years ago for her college photography course and it was very reasonably priced- I remember we had a great time shopping. We just moved back to the area after about 15 years in GA and Milford Photo is just as awesome as it was then - just picked up a medium format tlr for a great price and the staff was friendly and fun to chat with. Not many camera stores anymore, this place is a gem.
I was thrilled to have entered this years Juried Photo Exhibition at Milford Photo and even more excited to have won the people’s choice award! Even though I live out of state Elisa assured me that I could still use the gift card I won online and she even helped me decide what film to get for my next upcoming project, quality customer service!
Staff is extremely knowledgeable and helpful.
Extremely helpful even though they didnt carry what I needed. They found the part I needed online.
Recently bought a full priced lens here. It was a nice experience being able to hold and take a few test shots before buying the lens. It was even nicer knowing that nearly any Sony lens I want to buy is available here which certainly is becoming rare for all kinds of stuff. I did all my research before hand so I didnt really need much help but I appreciated being helped quickly to get in and out. I will come back for more stuff since the prices are comparable to big box stores that now charge sales tax in Ct. Consider supporting a local business when you pay the same price at the other big camera shops.
I have been going to milford photo for more than 30 years. Excellent shop, excellent staff.
Very impressed. My local camera store was unable to get me an EF-RF Mount adapter (very hard to get at the moment). I had tried to order from some larger retailers and direct from the manufacturer.I placed an order at 9 am on a Saturday for this item, called at 11:30 to verify that it was indeed in-stock. Rich had my item on his desk at 11:30 to ship. I had a tracking number within 4 hours of placing the order (on a Saturday) and the order is scheduled to be delivered today Monday.I plan to keep supporting my local camera store, but Milford has earned my business for anything that they are unable to get.
Very helpful with tracking down a rare film for me (620) format. Although they didnt have it them selves they did direct me online for the best place for it. Highly recommend.
I had a big spot on my censor and was panicking. It was showing up in my shots. I need to take pictures to keep sane during the pandemic. Its my escape. Not wanting to damage my camera I brought it in for diagnosis and they blew the spot away with a handy bulb and didnt charge me a thing.You could say I was blown awayThank you
Ive used Milford Photo for several different services—framing, VHS conversion—and have always been impressed by the work they do. Professional, knowledgeable, and friendly staff give attentive, personalized service.
Highly recommend getting your head shots here! Friendly and efficient service. Great experience!
The people here are very knowledgeable and friendly. It is well worth a visit if you need some advice from a real person.
Terrific place everyone is so helpful and so nice no place Id go but here
Super fast, and a photographers dreamscape. Thanks!
Everyone here is great! Staff is knowledgeable and friendly, no one ever tries to up sell you and they have so much to offer from prints, classes, equipment and especially knowledge! I love talking to Jeff about anything and everything Photography. Hope this helps to get you in the right place that will set you in the right direction whether hobby or professional venture.
Great staff and lots of high quality products. I go here for all my camera and print needs
I live in New York but I love this place, great people, professional staff and the quality of prints awesome.
Michael helped me rework one of my wedding photos so I could fit it to the size I wanted without cropping some of my husband. He went above and beyond to ensure I was pleased with my wedding picture, even editing it for me so it would look better in a frame and not be cropped. So impressed and excited to frame my wedding photo. Thanks a ton Michael!
Excellent service, knowledgeable staff, wide range of equipment and services.
Great place the staff is very knowledgeable and helpful I plan to do the majority of my photography shopping.
Came in to this establishment recently while visiting my friend in CT to buy a roll of film because I left my roll back home in another state, the shop is definitely nice and have great merchandise for all your camera needs plus staff is vary friendly. Well my only problem was that I paid $11 for a Kodak roll of 35mm film that came from a 5 pack they open, $11 is vary pricey for one roll of 35mm film considering I can buy a 5pk for $36.95..
I have been a customer of Milford Photo since they first opened. Every camera I own, every lens I’ve purchased has been from them. They have excellent customer service. They teach you about your purchase, offer classes to further your photo abilities, the list is endless!! Their staff is friendly and always there to help!! I love going in there and looking at all their products!! It’s so much better than buying on line!!!!
I visited last week. I went on vacation and had trouble downloading photos from my SIM card. Donna helped me and was very knowledgeable. I would not hesitate to seek them out for any problems I may encounter.
Customer service like no other store!!! Milford Photo’s team members make you feel right at home and listen to all your needs. They always steer me in the right direction, for all my camera & lens needs! Donna helps me make Beautiful Albums and Jesse is always there to answer all my questions, from off camera flash to the latest lenses!! I honestly just love this Team!!! Best store ever;)
Its a real, old school, photo store with everything in stock and staff who really knows what they are doing.
It would be nice if we got some kind of update on here or the voicemail. Maps shows they’re open as of the 6th and their voicemail hasn’t been updated since April 2nd. Drove by multiple times to confirm they are closed.
Kind and courteous. Chris was a joy to speak with and bought a couple of items I needed. :) gave some ideas on upgrading too. Ill definitely come back when Im in town.
What can I say- excellent services as always. Ive been going there off and on now for about three years. I have yet to have a bad experience. Ive bought film, lighting, filters, etc. and they most often have what I need.Im also a big fan of the staff. The guys who run the camera display always say hello and ask how Im doing. Im a big Olympus and Sony guy- and theyve got that stuff in stock as well. They seem like real camera guys which Im a fan off.Its been awhile since Ive done one of their workshops- but the one I did was very informative and didnt feel rushed either. I just dig it. If your in the area you need to stop by. Best part is after you purchase some stuff theres always some ducks hanging out a block down waiting to get photographed:) I rarely go to brick and mortar stores anymore, but this one is well worth the time and I consider it a destination. Its the whole experience. 5 star all the way.
The staff is knowledgeable and courteous. Each time I have gone in there I never felt pressured to make a purchase. Ive spoken with a guy named Chris and he has never steered me wrong and was always willing to spend time with me if I had any questions I had or was going to make.I feel if you want to get the right answer to a question you might have, and want a quality product, go to Milford Photo which is a dedicated photography store, not just a section within a large chain type store with someone who is working in that department because they were told to so. I highly recommend Milford Photo and would drive out of my way to go there before any other place for my photography needs.
Had an issue with my Tough Olympus camera. Walked in and was immediately greeted. The clerk who initially helped deferred to their Olympus expert. After a brief discussion he was able to fix the problem. Brick & mortar businesses are valued. Thanks!
Friendly staff, knowledge on digital cameras
Bought a camera here a few weeks ago and had some issues with the image quality. After much online research of my own I was not able to fix the problem. I reached out to Milford camera and they replied quickly to my troubles! I went back in and they helped me fix the issues which I believed was not fixable. They are very knowledgeable and kind, unlike what you might find a big chain stores. I’m glad I bought from them and would recommend this store to anyone.
The gentleman who resides in Wallingford (I believe his name was Rich) was extremely helpful and knowledgeable as I fired away with questions about tripods, quick release plates, and other related accessories. He was patient and gave honest opinions (with a smile).I can’t speak about prices or other services, but my first visit was a pleasant one.
Traded in several items and was treated very fairly, not low balled and closed the deal. Also had my D7100 sensor cleaned to factory specs. My next camera/lens purchase will be through them. Support local business its good for the economy and everyone.
Connecticuts premier camera store. Everything for the amateur or the pro. Great customer service, and a knowledgeable staff. Recommended for anyone looking for cameras or photo accessories.
I went into the store to get some information about which camera would be best for me and my goals. The sales associate was so kind in explaining and demonstrating a number of key features so I could feel confident about my choice. Very helpful and informative! Thanks!
This is a great photography store. If they dont have it in stock (unlikely), they can get it for you.The staff is excellent.They also offer workshops and classes. I havent taken one yet, but Ill update my review once I do.
Awesome deals and even better photos printed and framed!!!! We love Milford photo!!!
Chris Pirro was very pleasant and patient. He answered all of my questions and helped me make the best decisions regarding my photography needs.
Excellent and very honest customer service and advice. I recommend highly. You can buy with confidence and have no worries.
What a great place and a great customer service. These guys know everything there it to know about photography and that makes the conversation so much easier. Just purchased some gear for our marketing department media crew. I highly recommend them.
A truly great camera store. The best place for purchasing gear, making prints, and taking classes. Check them out.
Received a personal call from the store manager and was very pleased the way he handled my unfortunate situation with my broken camera. I look forward to doing business with you in the future. Thank you SO much!
Great experience - friendly, cooperative, and helpful. I came in already very informed of my options, and when the person helping me didnt know the answer, she sought out a colleague who did. Great selection and ambiance. Thanks!
ProMaster tripod camera friend bought there broke at its base. After going on Promasters website explaining the situation to customer service the representative contacted Milford Photo notifying them I was stopping by with it.Upon my arrival showing them what happened immediately I was given a new tripod...
Excellent service. Fair prices. Enjoyable experience all around. Highly recommend
Always the place to go for cameras and prints. They know theyre stuff. Prices are always the best around and most of the time beat Amazon or so close not worth to do online. Plus you get so much attention and information. Have been going over 20 years to them. A few time have a camera in mind and after seeing all the different models, go with the sales person recommend. See Chris for mirrorless cameras as hes been using them for over 10 years. But anyone working will do a great job finding everything you need. But dont forgot to get them to print your great photos.
Fantastic experience! I was doing research about purchasing a camera, had two in mind, and wanted to make a purchase locally even though I could have saved sales tax online. Chris at Milford Photo is awesome. Even though it was really busy, Chris took his time to show me the features of the camera I was looking at, provided several lens options and I was a little overwhelmed by all the information he shared with me. The level of service I received wouldnt even be close if I purchased online or in a big box store. While I was there, Chris received a phone call from one of his customers, and although some people might be annoyed by this, I thought it was great that he was willing to spend 10 minutes on the phone walking someone through when they were having trouble. This just means you receive excellent service even after the sale. Awesome experience, extremely knowledgeable staff, and Chris was even considerate of my budget. I walked out with everything that I needed and a brand new camera that I am confident was the best choice. Thank you!!
I came to this store to purchase accessories for my Nikon D3200. The staff was very helpful and patient with me. They even put on my UV filter for me! Very helpful and knowledgeable.
Weve used equipment from Milford Photo in order to produce before and after pictures of our patients. This involves high end and very specialized lenses and flashes. The staff is very knowledgeable and always willing to help. While sometimes it can take a while to be seen on a Saturday, this speaks to their expertise.
Great service, knowledgable staff very helpful. Competitive pricing
Not very helpful service, i had to wait for 10 minutes to talk to someone when there were 4 people on the floor. Their stock of inks is poor, many were expired and the best they could do was 15% off. Would a grocery store sell expired food? No, they just throw it out. Over priced products as well. Youre better off just not going there.
I recently rediscovered my love of photography and needed to update my camera and set up...I was told to go through B and H in New York as they have the best prices BUT luckily I found MILFORD PHOTO... The prices were better than B and H and the personal attention I received from the staff at Milford Camera was beyond exceptional. I bought my D500 from them and just love it. I then took one of the many photography classes they offer. This one I took was given by Jesse (who is the owner of Milford Photo) to better understand how the newer digital systems work vs the old ASA film camera systems. . I found Jesses class very helpful, his extensive knowledge and presentation were both entertaining as well as very informative. Jesse was even willing to stay after the class and take the time to answer all our questions in a friendly professional manner...clearly understanding the differences of our individual experiences without making any of us feel foolish. I highly recommend MIFORD PHOTO for any of your photography needs.They have everything you could possible need to enhance your photographing experience and are willing to give you the time you need as well.
Professional and friendly service!
Great customer service. Very polite and helpful.
Wow! Came in with last minute urgent need to print pics off my phone, Erik helped me completely, delivered and earlier than promised!
Milford Photo is wonderful. I had to get large mounted blowups made and Ray in production did a scan and worked with me to get the best result. He even printed out samples with varying degrees of photoshop adjustments. Love the finished product-incredible customer service!!!!!!!!!!!
Staff was very impatient and prices were very high, but had a lot of selection. Not sure if I would go back.
The store is alright, but the big problem that I have with them is that they charged me $7 extra to scan the negatives at a high resolution.a 58% price increase to press a button and change one setting in a scanner?? I know that they have the upper hand here, but thats just silly, excessive and unfair in my opinion. I do photography professionally, and its tough for me to justify to a client a price increase like that when they dont know the difference between different resolutions anyways.
Had a great time with the Splash meet up group. Made lots of friends, learned more about ISO, and enjoyed a nice sunset.Thanks Jesse and Family!!!
Unimpressed with my first experience here. I Dropped off my camera for a simple sensor cleaning. I was told they need to keep it for 24hrs, fine. 26hrs later I come to pick it up and nothing has been done, it was still in a drawer. I ended up having to wait 45min after driving back and forth twice from Norwalk. Wast of time and money, doing it myself from now on. They did give me half off the already over priced cleaning though.Update: Sensor is even more dirty then when I brought it in.Update Update: Received a call for the owner, he offered a full refund and for me bring the camera back for another cleaning.
Excellent service, competitive prices and expertise in all things photographic.
Staff was very attentive and patient while getting a camera serviced and looking at new models. Love supporting the local shop and these guys and gals know their stuff.
Friendly professional staff. They do great work.
Very helpful, very attentative and their prices are in line with on line stores
Thank you Milford photo, great place freindly staff.. Jess keep up the great coustemer satisfaction..
Aggressive advertising in private fb groups unrelated to sales or photography bordering on spam.
Always great advice and service.
FALSE ADVERTISING - I went to Milford photo to trade in my camera because they were giving a 50% bonus on trade-ins. Dont believe them! Yes, they give you a bonus, but their trade in prices are MUCH LOWER than any competitors. These guys are only about profit ! Do yourself a favor and shop at reputable dealers like Camera Wholesalers in Stamford, or BH, Adorama etc, or shop on Amazon. My third visit to this store to make a purchase, and the third time leaving without a new camera. What a waste of my time. Hopefully you wont waste yours !
Been on hold now for 25 minutes after person picked up and said please hold for just one minute. I guess he meant please hold indefinitely until we close.
Top notch camera store in every way. Will always go to this store for any camera or film need.
Never treated so incredibly rude over the phone! Would NEVER do business here based on rude, nasty customer service. Barely had my question out of my mouth when I was cut off and hung up on. Would gives less than 1 star if possible.
Friendly knowledgeable staff but a bit over priced on my opinion but very nice to have a local place to develop film
Dishonest.I called today and asked if they processed C-41 film on site. Yes was the reply on the phone.How long does the processing take, an hour or so?2 daysWait, what? 2 days? Why does it take 2 days?Its not fast like digital. It takes longerAnd how much do you charge for developing and scanning to a CD?$6.99 for the developing and $6.99 for the scanning.I hung up the phone and went to Jays Photoshop in Old Saybrook, as I was working in Meriden this afternoon. He developed and scanned my roll of film in one hour. $3 for developing and $5 for scanning to a CD.If you have 2 or more rolls of film, it would be cheaper to Flat Rate USPS the rolls to Jays and have him mail them back, and then progressively cheaper as the film count increases.Previous Experience:I had $30 in various prints made. I opened the envelope at checkout to find that all of my 8x10s and 8x12s had dark strips from a printer error. No one bothered to check my prints before sending them out the door.The next time I went to get prints, I checked at the register to have the cashier roll his eyes and sigh with frustration that I wanted to inspect my prints before leaving the store.I try to support local businesses, its easier to buy everything online, but I believe in helping keep our local businesses open. Unfortunately, places like Milford Photo give a bad reputation to the few surviving camera stores that still exist these days.
If you have nothing good to say, better not to say anything at all. This place is just terrible from all aspects of business and customer service. Very unfriendly, and very uneducated about product in film/video. Educate your staff! All of them!!!! Especially the ones that may be cleaning a sensor on a $5,000 camera!!!!!!!!!!!!!!!!!!!!!!!!!
Very helpful very knowledgeable of their product
Nice camera store. I had problem with DSLR and they gave good advice.
I was in a market to buy my first DSLR camera. Im a novice, and I got sold into buying an expensive Olympus OM_D camera. Its been a year. When, I approached the sales guy to help me with it, they werent very helpful. Its been a year I am stuck with an expensive camera that I dont use and still very unhappy with their service.
I have unsubscribed and have requested to be removed from their obnoxious mailing list yet I still keep getting these annoying email threads about photo field trips.Your sending me SPAM violates the CanSpam Act!I will never buy anything from your store ever again because you refuse to stop Spamming me! Take me off your list!!!
Great place, very knowledge people
I have unsubscribed and requested to be removed from their obnoxious mailing list yet I still keep getting these annoying email threads about photo field trips.Your sending me SPAM violates the CanSpam Act!I will never buy anything from your store ever again because you refuse to stop Spamming me! Take me off your list!!!
Excellent customer service from photography pros.
Well-stocked local photo store with printing services and framing services as well
Horrible experience never againJust went there to trade in 2 lenses they act like youre going to steal when you ask to look at one of there lenes and the money that they offered me is a joke on $1500 worth of lenses and only offer you $375
Friendly place and awesome information
I love cameras so I loved it
Great Customer Service.
The only local camera and video store source that I trust.
Professional and helpful.......