I just called the store from NC. Bernice answered the phone asking me how she could wow me today. What a great way to start the conversation. She was extremely helpful with my questions and gave me the information I requested! It is so refreshing to call a business and be treated as a customer vs. a distraction. Well done Bernice!!!

We live out of State and were unable to attend funeral services. We called direct this store to place our order and had very good service.Arrangement was delivered on time and they said it looked very nice and fruit was very fresh. Thank you.

Went to pick up online order. Took staff quite a while to come out of the backroom to greet me. Staff simply told me that my order was in the refrigerator and went right back into the back of the store.Didnt ask if I wanted anything else or punch my punch card. The strawberries were not as fresh as the ones I usually get from the Kirkland location.

I received an arrangement from my daughter.They were at the door at 3pm as promised.They have really improved and I was impressed. Everything was very fresh and tasted great.

I was disappointed because the balloon bundle I selected was not included with the package I paid for. Also my husband said the fruit would have been better as it tasted a little old. Other than that delivery was on time. Probably will not order from here in the near future.

Hiedi does a great job!I just had surgery and a friend of mine ordered in an edible for me, and I know it was just less than three hours ago thats prompt service thank you looking forward to eating it! Always have had good service in the past too!!

I wanted to say how great this shop is I went to pick up an order for tonight and got back to my job and realized they gave me the wrong one. I called and she said I have yours here, I said I cant get back because of my work I will see if someone can pick it up with no luck I could not find anyone. I called back and asked how much to have them come and delivery to bring the right one she said she would take care of it. Thank you for understanding I love your arrangements and this in my book you will continue to have all my business! I cant wait to surprise the person it is for tonight. Many thank yous! Ms.Dale

They will not honor the damn pick up time you set up. I got there right on time for pick up and they they didnt even have it ready. Girl at the front asked me for 15 minutes. After the 15 mins, they still had me wait an additional 10 because they were scrambling to finish up the bouquet. I heard the girl in the back say, I bet we got a lot of bad reviews on Yelp. At least they understand theyre doing a horrible job.

I have used the Mill Creek location at least a dozen times over the past 5 years, for advance orders as well as on a walk-in basis and I have never been disappointed. On the phone and in person all employees have been pleasant, personable and knowledgeable. The store is my go-to when I want to give a special gift.

Love this place ... I am a returning customer once a year I receive..awesome service..an delicious baskets...I will miss this place I was told last year while picking up our basket that the owner was going to shut down...so they wouldnt be their this year..

The OWNER/ BOSS was sooo rude and disrespectful to me, she cussed and treated me horribly !HEIDI needs a new job because costumer service is not the place for her . I will never go back, and now I think that place is horrible . You go there to buy over priced fruit for a loved one or someone special and for the OWNER /BOSS to treat there clients with such disrespect and being rude who would ever want to go back ? To be cussed at, called names ? By the owner yes this happened to me . It was the worst experience ever. So I hope I saved someone the trouble

Edible Arrangements is an amazing store. They are so friendly and helpful and the gifts are delicious.

I appreciated the speed of delivery from my order for a friends birthday!

Ordered a dozen strawberries for Mothers Day and when my mother sent a picture of what they looked like when they arrived I was shocked. I could make better chocolate covered strawberries with my eyes closed! Very disappointed. Waste of money.

POOR DELIVERY - I placed an order that was over $100.00 and they told me it would be delivered before noon. As of 1:15 the delivery had not been made and the store location is less then 10 minutes away from the location. It was meant to be shared with everyone over lunch and throughout the day. Very disappointing for an intended special gift to share with the office.