user
Polar Garage Doors
4425 135th Pl SE, Mill Creek, WA 98012, United States
Appearance
Polar Garage Doors
Comments
Ja
Review №1

Working with Polar Garage Doors was a nice experience. The technician was really nice, professional, and friendly. He was quite explicit about what needed to be done. He was able to fix the door right away, saving me the trouble of having to schedule another appointment. He gave me some advice on how to keep my door in good shape. I would strongly suggest him and his company.

Je
Review №2

Im very pleased with how my new garage door motor/opener was installed. The technician arrived early for the appointment. The best part is that I wasnt required to be there. I have a two-door garage, so I was able to let him in by remotely opening the one with the motor. Everything is in working order. I would hire Polar Garage Doors again in a heartbeat.

Yv
Review №3

Craig was fast to respond; he sent someone out to my house in less than two hours. The technician was polite, informative and did a terrific job. He gave me a very generous quote as well. I highly recommend their services and will not shy off to contact them in the future! Two thumbs up!

Ma
Review №4

Polar Garage Doors office kept me well informed of progress and when to expect the installer so I could make arrangements. The install was done in a timely manner and he arrived on time. My garage was clean when he left and I had a beautiful and quiet new garage door to enjoy. I would highly recommend Polar Garage Doors for your garage needs. Professional and service oriented.

Jo
Review №5

Polar Garage Doorsis a very efficiently run business. I called at 7:00 in the morning with a service call. I had an appointment the same day. I encountered a conflict in my schedule and it was easy to communicate by text and they cooperated in every way. The technician was very professional, gave me a quote before he started the repair and explained everything he did. He was very cordial and respectful. Th garage door now works perfectly. I would highly recommend this company.

Mi
Review №6

Polar Garage Doors provides exceptional service. The technician was knowledgeable, courteous and helpful while working on my garage. He showed me how to program my car garage remote & program my garage panel. I strongly recommend this company if you have any issues with your garage door or in need of a new one and are looking for a great quality service for a competitive price.

Ro
Review №7

Alex opened my doors. He has a great construction background so he simply has more knowledge than a ‘technician’ the other garage door people employ. It’s that simple. He’s a nice guy, keeps communicating, and just gets it done minus drama I’ve experienced with others. Highly recommend! And the CHI doors we got were high quality and WiFi enabled and a year on still working flawlessly! I wouldn’t work with anyone else

Cl
Review №8

What an amazing company! We have hired this company before and had the same good experience. He was knowledgeable, courteous and provided outstanding service. We highly recommend Polar Garage Doors!!! The service level of their technicians show how much they value quality workmanship. 5 stars!

Ra
Review №9

Alex did an awesome job. I really appreciated his professionalism and expert service. He arrived as stated, got the data he needed, took care of the repairs in a timely manner. He was fast, he was orderly and he was polite. I was pleasantly surprised with the entire transaction. Great guy. Absolutely recommend without hesitation and will use them again on my other homes! 5 stars.

Ja
Review №10

We needed a garage service since our springs broke and after searching for companies to repair garage doors, I came across Polar Garage Doors. They were courteous and helpful from the initial call until the work was completed.They came early and called for permission to do so. The teach went over the options and pricing, no pressured sales just trying to find out what would work best for me, if I would be in the house for a long time or not. Once the job was complete, he reviewed what was done and provided some tips on preventative maintenance.Thanks Polar Garage Doors.

Br
Review №11

When we bought our house the garage was not in a favorable condition but the doors still rolled up. After a hail storm, we contacted Polar Garage Doors company and they replaced them and worked around the construction and did a wonderful job! They were prompt, respectful and very proficient. Highly recommend them!

Jo
Review №12

We had Polar Garage Doors out to replace both garage door springs after one of them snapped due to age. They were able to make it out the same day I called and their price to replace BOTH springs was barely more than the cost of ONE for other company I called. Alex showed up when he said he would and was extremely professional and efficient. He also took the time to explain maintenance requirements and ensured we were completely satisfied.

Lo
Review №13

Money well spent! Alex was well versed in the repair needed to fix the lift motor and completed it within 40 minutes of his arrival. The door works as if brand new, a true compliment to his talents and expertise. He even took the time to lubricate the system, offer suggestions for maintenance and checked the remotes for effectiveness. I am glad I chose Polar Garage Doors!

Do
Review №14

I just had my garage door overhauled. What a great job was done! With the new belt driven opener installed, the door is so quiet and smooth. After he left I had to keep opening and closing the door. They were so professional and friendly from the 1st phone call to the follow up, repair and cleanup. I highly recommend Polar Garage Doors for any of your garage door needs.

Ma
Review №15

I want to start off by saying how truly disappointed I was. I called polar garage door on a Saturday to get my spring replaced on my garage door. The lady that booked my appointment stated that springs range from $50-$150. They also charge a $39 service fee. Totally understandable. Had someone come out the following day. Upon completion found out the total came out to almost $600. I contacted this company and they said who quoted the springs was new and that prices range from $150-$250. She was also shocked that the charge $255 labor cost. She was very friendly and going to email the manager and have them call me. I called back a few hours and Phil answered. Explained again what was going on. They hired a contractor named FIX and GO. Asked him why the lady said $99 labor charge and he was very abrupt and said that’s what it starts at. Explained how they break down labor cost which he could not. Then asked Phil if this contractor was listed with the BBB (shouldn’t you know) since you contracted the repair out to them. He said I don’t know you have to look that up. Phil stated that he was the Office Boy and acts as the manager. I was burned by them and own that I should have stopped the repairs before and called other people. Read the comments and loved to support local businesses. I would NEVER recommend this company or Phil. Live and let learn and remember to get a written quote from lots of companies before you get it done. My mistake and will learn from this experience.

Jo
Review №16

Our garage door broke on a Sunday and we called Polar Garage Doors. They were able to send out a technician the same day and he was able to get it working within a very short time.He was very polite and professional. His charges were very reasonable and I was very impressed.I will highly recommend them.

An
Review №17

I have used Polar Garage Doors company several times. I have always been very impressed with their work. They came out on the day the promised and got the job down quickly. Will use Polar Garage Doors again in the future. Very friendly and even notified us prior to arrival to verify we would be home.

La
Review №18

Had an emergency garage door problem on a Sunday. Called Polar Garage Doors was there in two hours. They worked tirelessly and solved a very complex problem. I could not be more impressed or pleased. They were so professional and skillful. Highly recommended.

ch
Review №19

Were glad to have known Polar Garage Doors company after a friends recommendation. Their customer service remains unrivaled. Very organized and are skilled in garage door works. I know that well definitely be calling them first for any garage door issues we have. Five stars and highly recommended! Truth be told, our door works much better than before a very clear indication that the former technicians we hired did nothing!!!

Ma
Review №20

Eric from Polar Garage Doors was recommended to me by a colleague. I am so glad I contacted him. He was very knowledgeable and explained everything in terms I could understand. He responded to my questions quickly and efficiently. Im deeply impressed with the work he did. My garage works better and very smoothly. Thank you to everyone involved. I strongly recommend this company.

Ka
Review №21

Polar Garage Doors guys are awesome. Robert arrived at the exact time that was scheduled. He installed a new opener system and he was fast, efficient and professional. He even put in a manual lock, just in case we run into an issue down the road. I couldnt believe the price. Ive never had a new system put in, but I figured it would be a lot more than it was. I would recommend Polar Garage Doors to my friends. I’m very satisfied of their services.

Al
Review №22

My family and I had Steven fix our garage. He fixed it in a very short amount of time, and he did it with quality work. I recommend calling them if you need help with your garage.

Ma
Review №23

Great fast service, affordable pricing and professional installation.Alex and the team installed my new single garage door in less than four days after my call. Everyone I dealt with was courteous, friendly and professional. Im completely satisfied with my economical door. I highly recommend Polar Garage Doors company to anyone. It looks great, too, especially compared to the 23years old rickety old one I had before.

Ro
Review №24

I am deeply impressed with very professional and yet human approach of doing business by Polar Garage Doors. They repaired my garage door 2 days ago and I couldnt be happier with the results. The process was easy and went exactly as described. Price was beyond reasonable. I highly recommend this company.

Gr
Review №25

Alex came and replaced a broken spring and a gear that was completely worn out due to bad installation from the previous company and fine tuned everything at a very fair price. The door now runs smoother and quieter than it did when it was new. Will highly recommend.

Br
Review №26

I have worked with Alex on 3 different garages, and Ive been happy with each one. They are fast and deliver great quality garage systems and implementation. Alex is awesome at listening to you and sketching out a detailed plan. Each time Ive doubted it could actually be implemented and each time I was wrong. Most recently the crew traveled all the way to the beach to do my garage and it looks great. I highly recommend these guys.

Ho
Review №27

Alex replaced a broken spring on our garage door. He came out same day as we called, professionally replaced the spring and inspected the door / opener for any other issues. He also took the time to explain the problem and answered all the questions I had. Spectacular!!

Sh
Review №28

The personnel sent to our home by Polar Garage Doors were highly professional and knowledgeable.Everyone I interacted with from the support staff to the techs had excellent communication skills and were very friendly and helpful. Have used them before and they’ve been of great help to me whenever I need garage door repair/maintenance services. Keep it up!

Ro
Review №29

We worked with Alex from Polar Garage Doors to procure the doors for our new addition. I am really happy with the fact that they were still able to accommodate me despite the number of times I cancelled appointments, Alex was always patient and helpful and was prompt in answering my question. Professional and easy to work with. Excellent job!

Ru
Review №30

I have been using Polar Garage Doors for long. I started with a new garage door that has been smooth and efficient. Installation was quick and professional. I have since replaced all the openers in 2 other doors too. All installed with the same professional courtesy and efficiency. I cant say enough positive about Polar Garage Doors and their products.

An
Review №31

Great service, super experience. Called Polar Garage Doors on Monday evening, Alex was out the next day morning and existing door that had section that was resting on a car after bracket broke mid lift was fixed. Great solution, no hard sell for new door and fair price. Will call again and recommend Polar Garage Doors to all my friends.

Ra
Review №32

Alex was very professional. Repaired our spring for our garage door very quickly and the door is even quieter than it was previously . Very happy with the office staff who originally took my phone call also. I would definitely recommend Polar Garage Doors to my friends and family. Thank you Alex, keep it up!!

Ju
Review №33

These folks were very responsive, prompt, courteous, knowledgeable and professional. Robert and Alex showed up on time, assessed my garage door to confirm the problem and resolved the issue in very short time. They left everything clean. I highly and strongly recommend Polar Garage Doors.

Ja
Review №34

Robert came and evaluated our two car garage door which was in need of service. Very heavy with wood veneer. Identified all the issues, replaced all the parts needed, installed a new more powerful state-of-the-art WiFi Liftmaster, and the door opens quieter and more smoothly than it ever did.Superb job. Would recommend Polar Garage Doors without hesitation.

Em
Review №35

I contacted this company regarding my garage door that couldnt shut properly and from the first phone call to the last, the office staff and the technicians were just awesome.We also decided to replace a new opener as that was the cheapest option. Greatly appreciate the professionalism of the tech and the overall service.

Information
12 Photos
35 Comments
4.9 Rating
  • Address:4425 135th Pl SE, Mill Creek, WA 98012, United States
  • Site:http://polargaragedoors.info/
  • Phone:+1 425-276-7608
Categories
  • Garage door supplier
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Similar organizations