I don’t even know where to start but weeks ago I called ahead for this particular baby food that was all my dying dog would eat. Christopher pulled all of it and has been helping me out for weeks. Safeway has been where I shop for years because three of them are closer then this Lucky store. But Safeway is always out of this one baby food (ALWAYS) Honestly I would drive several cities now to shop at this Lucky’s. Since that first incident of getting that baby food, everyone has participated in helping me and my dog. I can’t thank you enough for whom ever manages this store. You should be so proud of your customer service people I’ve never seen anything like it!!!! Lucky’s will always be my go to store from now on!!
I went to refill my 5gal jugs. I have it 4 stars because this place is more expensive compared to the 1 i go to in San Mateo. It was convenient for me though.
Awesome fast and convenient it’s good for grocery and easy to access for parking…..
This place is not great. There are much better markets right across the street.
This is a nice store overall, especially if you shop the sales. The prices tend to run higher than Safeway otherwise, but the produce can be nicer. They also have digital coupons you can download. The people are friendly and helpful, but the store is a bit under staffed, so finding someone can be a challenge. I shop there fairly regularly.
Ive gotten to like this store a lot more. When their meat goes on sale the prices are very good. I have been going here more often.
Pretty Cool to shop at Luckys store after 45 years. My Mom use to shop there all the time when I was a kid. Loved the fresh-baked bread when I was a kid.
Very nice employees... however the items that I purchase turn out to be expired somewhat often. Never had that happen as much here as any other store Ive ever been to
This store has the best produce and deli! Everyone is friendly and helpful. .so good.
Always find what I need. From water, to meat and beers
Very clean and well stocked however the staff wasnt very attentive. We were never greeted during our visit. It was rather late and Im sure they were as tired as we were. The cashier never greeted us, ask if we found everything ok or thanked us for shopping. It was as if he was already home and wanted us to GET OUT!! Customer service is everything.
Good for getting water
Nice site. Great staff.Hommie feeling. Could use some updating.... plenty of parking.
Well stocked and good selection.
Store is really old looking seems like they are doing some remodeling sections at a time can’t wait to see when they finish. Not overly crowded good prices especially on liquor and beer.
Good precautionary signs and sanitizing of carts. Easy checkout.
Quick easy clean bathroom
Lucky offers something Safeway doesnt. And Luckys sandwich is better, fresher than Safeway. The bread is softer. And the store is clean and organized. I dont know why not a lot of people come here.
Old mexican guy works there kinda chubby very nice guy think he lost prevention
You can get your daly groceries or for the week the customer service they have is excellent and professional 😎😀👍🏻
I generally visit Lucks as a back up grocery store, to my primary more favorable one, which I leave unmentioned, that would be rude.And I must say, that Luckys was fully stocked on most products, that others have been plundered out of.Which was a pleasant surprise! I havent seen bleach or windex in my cupboards for quite a while. And I also stocked up on sponges! LolThumbs up also to the very friendly and alert staff!!!
Floor is a bit messed up but despite that, even while I was in a rush with 20 percent left for an Instacart order, carts were sanitized and the butchers were nice enough to make a max pack for me. Though the produce person doesnt talk very much he pointed to where I needed to go
They got less going on than Safeway, BUT they are way easier to get in and out of.
Reasonable prices, clean, easy to find what youre looking for. Theyre making extra effort to be virus free.
Nice Staff Courteous Friendly and Professional Staff Team
Dirty and I mean dirty stinky coronovirus bathrooms. Store is out dated.
I didnt buy anything. I was just looking for somebody. All Lucky stores are expensive. Its unbelievable how they make money.
Is a very clean store all the employees are very friendly and theyre always asking if you need any help. When the line started to get backed up a little bit they called in for another cashier. They had nice sales today, the only item I could not find was Crew Pomade for hair.
No matter what time you shop at the Millbrae Luckys youre always going to find friendly and courteous Associates waiting to help you. Over the past couple of years Ive noticed this Luckys slowly improving. When I walked in the other night I was blown away it look like a different store. It was extremely clean, that that is ever dirty, but very clean, bright, and extremely welcoming. Whenever Im in the area I will make it a point to go by the store before others such as Safeway. Also the prices at Luckys are fair and they have some great deals always.
They have a foreign female employee who was unreasonably and unexplainably rude & she refused to get a manager for me. None of the other employees would call the manager to the front for me either, so I refused to spend any money there and left to continue shopping elsewhere
A good store, overall. I like the staff, and have come to know many of them over the years. I prefer the produce section over the Howard Safeway. Meat section nearly always has what Im looking for.The restroom is now in good shape, so Ive added a fifth star to my original review.
Very Good, the checkout was quick and friendly. Also, I had some questions and the female manager was professional and helpful. I dont know her name. Thanks, Joe.
This is a great supermarket that has a lot of local produce, a lot of organic food, several in-house products. Good prices, friendly staff.
A perfectly fine supermarket. Its not been updated in a while, if you care about your supermarket decor. Its rarely busy, staff is friendly enough, selection good enough. Nothing to stand out.
Sorry no photos, I usually dont take photos while Im grocery shopping. So Ill just describe it the best I can. This place is great!!! Warm & friendly customer service. I usually shop at Safeway because its literally right around the corner from me, I think Im going to start driving that extra mile only because this store is clean, well lit& has plenty of parking! I have a tortoise she lives her red lettuce at $2.49 every other day it can add up Luckys has red lettuce for a $buck 99, the quality of the lettuce is far better than what I receive from Safeway at the higher price. I thought Safeway and Luckys merged so why is the quality so much better here? & They still call for another checker/cashier when 3s a crowd!!! Way to go Luckys
Standard supermarket
Good store specially for shopping for some ethnic products. But I really dont like their meat section, always looks old and not appetizing. Produce is fine.
Nice store.
Good prices, not crowded, open new registers quickly when needed. Produce very good. Be careful of fish, not best quality.
Its ok
Clean and not crowded at 7 p.m.. good place to stop for groceries. Cheaper than Safeway. Donuts had no flavor though.
The place is nice cheaper then safeway but BELIEVE ME WHEN I SAY DONT GET ANYTHING FROM THE MART & DELI THEY TAKE FOREVER AND YOU COULD TELL THEM UR ORDER 5 TIMES AND THEY STILL GET IT WRONG UNBELIEVABLE THE HOT FOODS ALWAYS OVERCOOKED AND THE SANDWICHES THEY MAKE THEY CUT THE BREAD CROCKED AND JUST THROW ALL THE STUFF ON IT SLOPPY. JUST WOW
Millbrae location is huge with no big crowds like Safeway . Its clean and always stocked up. Itd be nice if they lowered their prices or have better sale deals like Safeway.
Decent market. Nothing exceptional. Limited organic produce and organic meats. Flies near fish department. Plenty of parking.
They have good products and competitive prices on sale items.
The items are often over priced. I can get most at other grocery stores for less than half what Luckys charges. But the employees are wonderful! Oscar, Roseanna and Fernando... All are very professional and friendly.
Good store for top quality products. Affordable prices!
Decent enough as a grocery store and mostly good for emergency or quick trips. Would probably rather shop at Whole Foods or another place for higher quality produce.
In the meat department,theres a person by the name of Scott. What great service everytime smile, knowledgeable about his job. That is why he is a five star employee. Thanks! for being there Scott.
Excellent location, plenty of parking, price is reasonable
Very outdated. Customer service was bland. Visited the bakery and no one asked if i needed help till after they finished stocking pastries for about 15min. But the lady that did help was very nice and informative about ordering a cake.
Always a pleasure! Today I had Rosanna as my cashier. Shes a doll! I live closer to another Luckys but I shop here because of the employees
You need to buy food. They make great sandwiches
Great people wonderful customet service
Very clean store, team and staff members in the evening are very helpful, friendly and polite.
Remind me not to take the bus at night I couldnt walk around inside anymore now I am outside walking around 45 more minutes before the bus leaves. Help me! Six hours a little much.
Bern going to Lucky stores since the 60s. Love them.
Good supermarket, good prices. Lucky is in the same tier as Safeway but is a much better store to shop in!
Cheaper than Safeway. They have a coffee machine which is convenient and cheap. Red box available, along with Bank of America ATM
Love going to this store. Easy to get around and they manage checkout lines very, very well.
Reasonably good collection of everything you need from a grocery store, open 6 am-12 am, checkout lines never very long plus has self checkout, helpful and friendly staff, free and ample parking - whats not to like?
This Luckys market is a very very nice and clean store. The prices are not bad! The workers are very nice and some very helpful. The produce area is big with a big variety of everything! The meat dept. is also big and everything is arranged nicely and all is fresh!! The prices on meats are reasonable as well, especially when you hit a Managers special oh wow!! Theres also a public restroom! Theres a Luckys store about 7 mins. from my home, but I go 15/20 mins out of my way to come to this store and its worth it!!
They couldnt figure out a transaction before me for gifts cards or something, the manager and cashier tried, kept trying and trying. I received one acknowledgment from cashier, frantically trying as fast as I can. My cart full had been sitting on the check stand going on 15 minutes, I left. MPO Manager should have handled this in customer service ohhhh and not completely ignored this customer, mauh. Sick of bs like this. .had to still do my grocery shopping, elsewhere like San Bruno Lucky
It was great I bought a scratcher and won 1000.00 in the lottery $$$
Grocery store that has pretty much of everything.
One of the better grocery stores in the California area. Wouldve given it 5 stars but they often dont staff enough cashiers and the lines can get annoying.
The staffs are helpful.
Great price & good service
Always go to this place! Nice and quiet
Very friendly staff. They seem to have nice produce
Terrible place to shop! The place is gross, the staff are rude and there produce is not fresh, the meat department is so small and the bakery isnt fresh. Luckys never has what Im looking for, self check out takes forever because it can never scan and I always have to wait for assistance. Most importantly they over price products. Im SO glad Safeway opened back, much cheaper!!
Helpful Honesty like old days people knew who you are and it becomes the little corner market down the street.
Today i came to the store with wic voucher as i empty my cart to check out the old lady was on the cash register saw me holding a voucher starring at me starts wobbling her head i was offeded by her and store.This grocery store is the closest of where we live very convenient. i go here very often even though me and wife encouter a very rude female cashiers. booth of them ages around 60s. When wife reached to check stand with a wic voucher she start starring my wife and starts shake her head and took a deep breath and paused a few seconds while shes starred my wife again and at the same time my five year old daughter coughed twice and she extended her forearm to her mouth,Attendant said to my wife can you tell your daughter to cover her mouth the way she said is not the right tone talking to the normal person she was just very rude there a few customers behind us it wasnt a pleasant my drove home srart crying. It seems like they dont want to help us... i thought about reporting these incidents to the govent agency. next time when i go there i going to video her
Only rated 5 because I work at Lucky
Lucky is one of my favorite stores,they always have what I need and love the service!
The staff here are very friendly and helpful, its my go-to market in the area.
Android Pay accepted through self checkout which allows you to be in and out quickly
Great selection and friendly service.
Attentive Personal and Helpful
Disgusting! Food poisoning. Spoiled items specially meats. If you want to pay more for hospital the day after, go to this store. Be aware about your kids if you buy something from this store.
Neighborhood supermarket and department store. Open from 6am to 12 pm...really convenient!
Good services
Good store but the deli sucks. Never staffed.
Friendly staff, easy parking, lines are usually quick.
GOOD CUSTOMER SERVICE. THEY HAVE DRY ICE
Big I bought my vegetables. Cashier was nice and friendly.
Had what was needed.
A clean store with decent beer selection.
Good store. Great selection!
Very good saving
Greatplease too Enjoy..
Great store for quick grocery shopping...
Went there to get balloons, waited for assistance in the floral department for 25 minutes, customer service sucks
Very good market for all
Solid store wish we had one in Danville
The store is clean and the personnel are very helpful
Big variety of items and well stocked.
Standard grocery shopping experience, cheaper than Safeway
Gives offers for products