We had a recall issue that a Macon dealership claimed to have fixed twice, played ignorant the third time, and tried to sell us a new car. It’s a recall issue!!!Determined to never use them again, we reached out to Volume Hyundai. Sheldon (the service manager) was honest and helpful over the phone. We had our car towed to Volume. They had our car ready in 2 days. Sheldon had throughly studied the recall, and ran all the proper test and made the appropriate changes and replacements. He was educated and explained everything in detail to us. It’s rare to find honest employees and businesses that have integrity, Hyundai should be very proud of this dealerships service department. We are very grateful!
This experience was fun, safe and enjoyable. From the time I pulled up the services was very great and they were very honest and patient. I didnt have to do much but trust them and they made choices based on what I need it and not what I wanted it which help me financially. I am grateful for the people that I encounter with Volume Hyundai in Milledgeville Ga, I would recommend them to everyone 100% satisfied. Ask for Chris or Demarcus they are the GOAT!
The services was good and Im happy with the services. The waiting was tiresome, didnt plan on being there all day, but overall it went well. I will return Monday to make sure the vehicle is good, I have a small issue I want checked out. Thank you guys for working this out.
Demarcus was wonderful. Very patient and helpful for these two newly weds buying our first vehicle together. He answered every question we had and was very accommodating. Could not have asked for a better experience.
The receptionist and Shop manager was very nice to solve the problem. But the fella that change my oil wasnt considerate on putting things back where he got them out of plus there are leaves and acorns in my floor board.From changing cabin filter.He needs to take care of customers cars if it was hes own.The shop manager needs to look inside car to say its ok to return it to the customer.
Be careful of what you buy from them. Called them out on double charging for a few things and markups that they cant explain and instead of saying, Oh, Im sorry. Their response was, Well we have to make a profit. No sir, that is ripping customers off and being deceitful. Will never do business here.
Service was great ... They got me in and got me out in no time in a nice Santa Fe 2022 !!! I would recommend people to visit this dealership they do what they can for you !!! Thanks guys I hope this helps !
The staff at Volume Hyundai in Milledgeville were awesome. I was in and out in less than an hour with a brand new vehicle. I had went to another dealership to purchase a new vehicle and left with nothing but these guys at Volume Hyundai made it happen for me. Free oil changes for as long as you own the vehicle and an excellent warranty included with purchasing a new vehicle. Thanks Derek and Travis u guys were awesome!
Would never do business there you will be lied to over and over they just tell you what you want to here to set the hook in you and then hit you with hidden fees and when you ask why you never were told they just say they did know after they run credit without letting you know and after several days of negotiations. Save yourself a huge headache please take my advice please go elsewhere.
Please ask for Travis Jenkins his customer service is awesome. Hes a honest man the numbers he gave us was the same when we got ready to sign.
Incredibly helpful staff. Mrs. Sandy was accommodating with vehicle search and rental options. The mechanical staff provided efficient and complete service. Fantastic dealership! Cant say enough good things.
They worked hard to get me a good deal. Love my Kona!
I thought it was good but I got car March 2020 during the covid I got rushed in to a car I didnt ask for so I went back to get a truck I wanted June 2021 not been late not once but told I owed too much on the car I got from them so could take as a trade in car runs good but never checked out before I got it was a trade in but never serviced until April 2020 when I had oil changed there good costumer serviced center but yall need to make sure nobody paying 14000 for 2013 car after it finance thur other company
Excellent customer service, informative and very friendly. Was in and out in less than 1 hour with a brand new 2021 Hyundai Elantra.Highly recommend Volume Hyundai and it’s excellent staff, especially Travis Jenkins.Thank you sir!!
I take my Tucson here for service whenever needed, and all of the workers are extremely friendly, helpful, and kind. Service is always prompt and reasonably priced- I would definitely recommend having your Hyundai serviced here!
I love Volume Hyundai Service Department in Milledgeville, Georgia !They shoot it straight with you !
This was by far the BEST car buying experience we’ve ever had! After telling them what we were looking for, Will found us the perfect car for our family. Jeidon was very knowledgeable about the vehicle and answered any questions we had. Richard made the financial aspect of the purchase quick and simple. The dedication and customer service is beyond anything we have experienced at any other dealership. We will be recommending Volume Hyundai to all our friends and family!
I felt like family as soon as I walked in. My salesman Billy was outstanding in helping me get what I wanted for the price that was just right. I would definitely recommend seeing Billy and the rest of his team for your next car purchase.
This is by far the best service department I’ve been too. I didn’t have an appointment but they made room for me.They were knowledgeable, fast, & courteous.I couldn’t be happier they took care of what I needed done the water and coffee & snacks were nice too! I believe in give credit where credits due in my opinion the service manager & staff know how to make a customer happy!!
It was a great experience. The technicians were very professional
Weve had mixed results going to dealerships here in Milledgeville but we met William (he goes by Billy) Poole at Volume Hyundai and he really was a HUGE help to us. He was really nice and honest about everything and helped us find a nice car that fit what we needed and I am absolutely love it. Everyone there was so nice and I would tell everyone you should go see Billy Poole if you want a good deal
William Poole is awesome... Make sure you ask for him. He will get you the best deal and work with you. Very professional and honest!
I had the best experience buying a car here. I was greeted by a man named Tony and he made the experience easy. He listened to all my wants and concerns and found the right car for me. I will always buy my cars from here because of him. The atmosphere is welcoming and everyone is extremely helpful. I couldn’t think of a better dealership.
Well you cant seem to get an oil change anymore without making an appointment and the lady they having working in the service department now needs some training. I feel like I am dealing with the large deerships in Atlanta not the small town dealership that cares she is so rude. She needs to go work for the county or state her attitude is better suited for that type of position. I HAVE Been trying for 3 months to get my oil changed I mean come on how hard is it If I wasnt working so many hours I would just do it myself.
Best car buying experience I’ve had! Tony helped me out every step of the way and made the whole process easy. Would definitely recommend any of my friends and family to come here.
At a recent oil change we discovered a few problems with my 2016 Hyundai Elantra. With my son in the hospital, I had just about reached my breaking point. Sheldon Phillips in the Service Department reassured me all would be okay and went the extra mile to accommodate my needs. He was patient and kind and worked with me to find a financial solution and a way to get the car repaired and also be with my son. I am grateful to Volume Hyundai in Milledgeville for their respect and concern during a difficult time!
Had an amazing experience. Michael was very knowledgeable and outstanding at his job. He made the entire process smooth and as simple as possible. Would highly recommend him to all my friends and family.
First time coming here and first time buying my own car. Had Tony to help me the whole time. He was really good at explaining details of the car buying process and what car would suit me best! Would definitely recommend this place to anyone looking to buy a car!
I just purchased a used car from Volume Hyundai in Milledgeville, GA. The people that work there are wonderful. They make sure that you get what you need at the price you can afford. Working with Jeidon, Todd and Derick was a great experience. They explained everything to me and if I had a question they were more than happy to answer it. Thank you Volume for making a buying experience a good one.
The service manager was totally nice very attentive and helpful with our situation! Also BIG KUDDOS to the service lady at the desk! I recommend anyone who is looking for great service and honest people to come here! I drive from Perry everytime!! Thanks again for everything!
William was provided me with great customer service. He answered every question and what question he did not know he asked around until he got the answer. I purchased my car in March and he stills checks in from time to time to make sure that i am enjoying my car. Great employee‼️
Very professional experience on trading to a new 2020 Santa Fe. Love the vehicle. Todd. Was very accommodating and patient to get to the number I needed. Went for an oil change, came home with new car!
Billy Poole did an excellent job in helping me find the perfect vehicle back in August. He answered every question I had and is very professional. I would highly recommend contacting them.
This is the best dealership I’ve been to so far! Micheal was a first-class salesman and very knowledgeable about all of the cars I asked about. Highly recommend you see micheal if you go here!
Ford told me no, Toyota told me no, but Michael Stinson at Hyundai of Milledgeville ensured me that I was in good hands and would leave happy and if not the customer service I was given ensured that I wouldn’t be as disappointed if I didn’t get the results I wanted. My experience from start to finish was A+++++ felt like I was discussing cars with my best friend the entire time. If you’re in the market for a car please visit Michael at Hyundai and tell him Jocelyn sent you.
Looking for a car can be so stressful but michael made it fun! he was super helpful and was able to answer all my questions with ease. they really listen to what you want and do their best to make it happen!
My parents bought my car from there a couple of months ago. Billy was the guy who helped us. He was really nice and even helped my Dad over the phone when he wiped out the bluetooth. He made sure everything was okay with us and even sent us a thank you card. everyone there was really nice and my mom loved the Blond lady.
My Family has got two vehicles there from Billy Poole. Great guy and good people there. My brother had been turned down pretty much everywhere but Billy was a big help in getting his truck with what he could do. Next time my family is ready for a car we will come see him.
I would like to thank Michael Stinson for making my car shopping experience with Volume Hyundai a knock out! This guy knew literally everything about every car on the lot. He was very knowledgeable, professional, and I wouldnt work with anyone else to buy my next whip!
I will be sending everyone to Volume Hyundai to see Michael! He is very professional & knowledgeable about the cars & the process. He can answer any questions that you may have & will get you set with a great ride!
Michael was great when I went to look at cars! He helped me a lot and taught me a bunch of things about buying my first car!! Thank you so much for your amazing customer service. You made my day.
Went to look at cars over the past weekend and Micheal helped out tremendously. He was knowledgeable, professional and had quality vehicles to choose from within my budget. Look forward to doing business with him again.
Billy Poole made purchasing my new Kona easy! He is knowledgeable, professional, and helped me buy the right car for me. Highly recommended! Volume Hyundai of Milledgeville gave me a great deal, did the paperwork quickly (thanks!), and best of all, doubles the warranty! I’ll buy my next car from them!
Always friendly and reliable. The team explain what your car needs- and what to look out for in the future. Easy to get an appointment.
Service department provided exceptional customer service. Best experience with car repair that I have ever had. Kendall was great!
Purchased a 2020 Santa Fe yesterday.. This is my second Santa Fe, they are great vehicles. Also, a big shout out to Michael Stinson! He is knowledgeable on every aspect of these vehicles and made the purchase a smooth and enjoyable process. Thanks Michael!
Very professional and pleasant. Jeidon Sistrunk, our sales consultant, stuck with me over several days to ensure I got the deal I wanted. Once on site they handled everything very expeditiously. In and out in just over an hour and a half! Wonderful. The Santa Fe looked great, even in the rain, and Jeidon did a great job in explaining all the vehicles features to me in a very easy to understand manner. This is the 2nd Santa Fe we bought at Volume. Highly recommend the dealership and its staff.
This place is awesome when it comes to excellent customer service. My sale rep. Josh is awesome. He did everything in his powers to make sure I was a happy customer and will always return to them for all my car needs. I highly recommend Volume Hyundai if you are looking for a new vehicle
I will never buy from volume Hyundai again.I will never tell anyone about this place.
Michael Stinson is great to work with. Hes efficient and professional
Great experience. Billy was professional and attentive during the somewhat long process. Typical time when buying a car. They found me the best car for my needs. Look forward to doing business with Billy and Volumne Hyundai for any future automobile needs!
William Poole was fantastic, made a good friend for years to come. Told me about the Trade in specials and helped me trade out of my 2016 Sonata and get into a brand new one! Made me and my family feel comfortable. Greatful to him and his great service. Recomend working with him for sure. Ask for Billy Poole when you walk in to Volume Hyundai. You wont regret it.
I am a college student who comes to Milledgeville to get her car serviced at Hyundai. They are the BEST! They were all booked until the 22nd and they still made time to get me in a for an oil change. Kendall Watson is super friendly also! I’ve been a Hyundai customer for over 5 years now & he is definitely the best I’ve ever came across. Thank you Hyundai for your excellent service!!
I called the dealership before going to the dealership and I spoke with Josh one of the salesman and I had explained to him I needed to purchase a vehicle and if he could run my credit over the phone to see if I qualified to get a vehicle he checked a few things told me to come on in and he would take care of me and for me to ask for him when I arrived. When I arrived he met me at the door as if he already knew who I was he made the process so smooth not like these other dealerships out there who promise to help you and you spend all day there and you still don’t get a car he treated me right. I would recommend anyone to use Josh at Volume Hyundai.
Michael stinson deserves a raise, made the transaction quick and painless and helped me out a lot! Highly recommend him if you’re searching for a new vehicle.
Great experience! It was fast and convenient!! Love the free oil changes for life! Michael Stinson is the man to see for a great car at a great deal!! Thank you for an enjoyable buying experience.
Michael Stinson sold me an amazing car with amazing deals he has a way with words and I’ll definitely be back if i need another car 10/10 would recommend
Best Service Department ever!! As long as you make an appointment ahead of time, all of your service items are taken care of quickly. I’ve never been disappointed with these guys. Kendall is the greatest service writer I’ve met. He’s got a great personality and cares about you and your car.
Had another Great experience at volume Hyundai! We purchased the 2020 Palisade. Our salesman was Jeidon and he was perfect, not pushy and put our needs first. This is our second vehicle we have purchased here and we will continue to use the service department.
Micheal was very knowledgeable and made everything go smoothly and made the experience amazing! 10/10 would recommend
I love oil changes for life! My car lets me know with a digital message when it’s time for a check up. I travel a lot, so that is one less thing I have to worry about. The servicemen always explain what needs to be done and why. I feel confident my car is always in tip top shape.
Michael made my experience great! He has so much knowledge about the cars and the best prices!
Had a great experience with Michael he was very knowledgeable and helped me get a great deal on just the vehicle I wanted
Dave is very friendly and informative. He really knows his business and his young salesman is awesome. If you dont know alot about what you want FORGET ABOUT IT! The friendly team will assist you in your experience of a new car deal. They are truly the best and earn and deserve the chance to make a satisfied customer out of not just me, but you, too. I suggest you mosey on down to see them.
Great new staff and management, we came back after a couple years, and it was like a new place! Highly recommend!
I had an amazing experience here! I worked with a Michael and he made the process amazing!
On October 26, 2020 I experienced five star services from the best car dealership Volume Hyundai in Milledgeville Ga. Now I don’t give five stars easy but when your work line up with your professional Jeidon sistrunk and team you deserve this and more.Thank you for a experience that has be place beyond any expectations.
Will Barrett was extremely helpful in getting the exact Santa Fe that I wanted, very quickly. He honored the deal that a previous employee had offered. That meant a lot to me, and made the buying process stress free. Tyler Stevens, my sales rep answered all my questions and made sure I understood the features of the vehicle, and he went through and extensively covered a vehicle delivery checklist with me. He even set up Blue Link for me and showed me the My Hyundai app I could use on my phone for all the additional features. Tyler also called me a couple days after I purchased the Santa Fe to ask if I had any other questions or anything else he could help me with. I was impressed with both Tyler and Will.
I came in with little money but the service and dedication that Fred and Mrs.Jennifer Johnson had was outstanding they was very patient and always was finding a solution to ensuring that I walked away with my Hyundai Tucson!! My name Chef Michael and I wanted to personally thank them and your team for making this experience a good one!
Thanks to Michael I had a quick, easy, & amazing experience with the whole process. Please go to him & you will get a great deal!
Blake was exceedingly a great salesman & The whole staff they was friendly & Very Professional!!! Everyone Was Working hard!!! Thanks Volume Hyundai I’m enjoying my new ride!!!! 💕
I will always get my service here because you are close and I love my Ioniq. But I wont buy a car there because after hours of submitting all of my financial records and discussing my needs, NO ONE EVER FOLLOWED UP WITH ME, so I went elsewhere. Also, your waiting room is the pits.
Routine maintenance on my ‘19 Santa Fe . Easily schedules, prompt professional service dealing with Kendall .
I originally began my search a Five Star Toyota and was treated horribly. Someone gave me the good advice to go down the road to Volume Hyundai and Im so glad I did. They were extremely professional and super nice. Chip Johnson was my salesman and he was patient with me and very responsive to my text. Sam was able to find me exactly what I wanted at a reasonable interest. Volume Hyundai is a class act.
The salesperson are great don’t get me wrong. But once they sale you the vehicle they don’t give a dam about you. When I got the vehicle I didn’t realize it was missing a piece on front of vehicle. I went back and they didn’t want to pay for piece said it was too expensive . They don’t care about customer satisfaction at all .
The BEST place to come get a car! When you come here ask for Fredrick, hell definitely hook you up! He accommodated me in the BEST way possible and made sure he did everything he could so that I could leave with the car I wanted. Hes THE BEST!
Josh is an awesome salesman. He was so cooperative when I purchased my car. He was very professional and made me feel completely confident in the experience. In addition, he frequently checks up on me to see if all is well.
My husband and I have purchased several vehicles from here in the past 2 years and service was awesome!! Our salesman Josh was the best! Would definetely purchase from here again :)
Service department is great & very friendly. Kendall is so helpful and friendly! When getting oil changed they also adjusted a few minor issues I had with no problem! Definitely recommend for service needs!
This is the ABSOLUTE best places I have ever gone to! Vawn is a gem! So sweet and works very hard to get everything that you need. Jennifer is amazing inside and out. Sam is a true all star that ensures and excellent experience. All in all everyone was so kind, and a great team!!!!!!!!!
We had a great experience at volume Hyundai Eric Arnold. He was very understanding with us having our kids there he tried to make sure they had a good time. He listened to everything we said and got everything done that we needed from down payment to our monthly payment. Get service all around
Even though it took them a long time to notice that I had walked in the building, I was still satisfied because the customer service acknowledge me and my family and informed me that some one will be in with me shortly. I had the wonderful experience of getting serviced by two amazing sales representative named Josh and Daniel. If you have good credit it doesnt take long at all. I told them that what I wanted. They gladly assisted me with finding me a car that was suitable for me and my price range. It did not take me all night to get approved that was the great thing. I purchased my third vehicle on March 4, 2019. I would recommend anyone to give them the opportunity to serve you. You guys get this they do financing as well you can get interest rates as low 1.9 % that is lower than most banks. Go and get your car today.
Awesome friendly & extremely helpful service team... ERIC ARNOLD treated me great. No pressure & extremely helpful. I felt like family (the good kind) & left there in my new ride (2005 Honda Pilot) feeling great about my purchase & my choice to go to Volume Hyundai...
Service department did a great job with my car made sure everything was ok and explained it to me
The service department is awesome! Kendall is absolutely the best.
Travis Jenkins is the best!
I love this place the people are do friendly they go above and beyond what I ever seen and car dealership do. Fill out your credit app on line wait for your call from Taylor (shes the best).then ask to see Eric Arnold who is the sweetest kindest person you will ever meet and I promise you will drive away happy
Josh help service us while shopping for a new car. The experience was awesome. I recommend you speak with him when buying a new vehicle.
My sales agent was very knowledgeable, professional, and courteous. My car buying experience was awesome!! Unlike any other car buying experience I have had in the past. Keep up the fantastic work!!
I would have liked to have posted a 5 star review as the staff of the Milledgeville Hyundai were totally experienced and took care of my car at the time I had reserved for my service. However, when I left the dealership, the parking lot area leading to the exit I wanted to use to avoid heavy traffic had a very large pot hole filled with water from a recent storm. I had to turn my car around and attempt a left hand turn from a very busy intersection. I hope they repair this asap.
Cabrina Champion is a wonderful car salesman. She is very straight forward, and knowledgeable, with a great personality! She will jump through hoops to find you the right deal. I give this company 5 stars because regardless of your credit score or income, they will work with you to make sure youre satisfied!!!
Very friendly staff. They treated me and my wife like we were the only customer in the building. Great service. They worked hard to meet my satisfaction and price was very reasonable too. Will return for another purchase in the future.
Amazing experience at Hyundai thanks to the salesman Michael! Ask for him when it’s time for you to upgrade!
Very helpful, work very not just to get you in a car but to get you in what you actually want. Josh was very helpful with great customer service skills.
My car broke down twice within a few day’s time, and each time the Hyundai service department team was quick and informative about what was going on with my car. Both parts replaced were covered under warranty, so the repairs didn’t cost me a dime, and they even brought my car to my house for me after the second service session. Excellent customer service!
Been good to us is all ik. 4 stars for trying to help. Is all i can say.
I only wish there were more stars. Best car buying experience EVER. I would recommend them to anyone. Sam, Josh, L.J., Matt, and Daniel were all wonderful...very courteous and professional, and treated you like an old friend. They all truly went ABOVE AND BEYOND to help us get financed at a payment my son could afford, and make sure that we were truly satisfied. Thanks again for all your help!!!
Wonderful, thanks
I just needed air in my tires. I was there 40 minutes. When I came to get my car, no air was put in the tires. The service writer was sitting in my car, with the motor running while listening to the music playing & nothing was done. I wont go back, this is poor customer service.