Nathan is by far the best around. I have used several other companies in MILLEDGEVILLE over the years. Nathan and his crew are very punctual and courteous. They show up when they say they are and back up their work. He doesnt try and sell you unnecessary equipment and services. I highly recommend them for new installs and service!!!!
Excellent company to use for A/C repairs! They took my call at 7:20 am and by 10:30 am they were working on my unit! The gentleman that came was Nathan Baugh. He was very nice, professional, explained everything that needed to be done, had everything he needed for repairs and was through within the hour. (Also gave me a discount; you can’t best that!) You won’t regret calling them for your a/c or Hvac system repairs.
Exceptional customer service. Nathan himself come out a few times to make sure what was told needed to be done is what needed to be done. When things didnt match up, plans were changed and measured and reset quickly. All calls and concerns were answered quickly. Couldnt ask for a better experience.
Nathan came to my home to give an estimate. We spoke about a date and I told him to put me down for the next available slot. He advised that would be the second week in July. The week before work was due to start, I called his office to find out times etc so that I could arrange my schedule. The lady in the office tells me that she doesnt see my name or address on the board. She would have to call me back. Nathan never called. He emailed me that it was a miscommunication. He tried to convince ME that I was mistaken. Bad business. I know what was said. Fact was according to his office I wasnt scheduled. I guess they forgot. I had waited 3 weeks at that point and he wanted to push me out another 3 weeks. UPDATE: Within 5 minutes of this post Nathan called me directly cussing at me saying this review will come off. He was screaming so loudly and cussing at much that I hung up on him. Crazy!
Nathan was more than willing to work with me. He was able to get my AC working in a timely manner and I am so happy!!! I will use him from now on. The guys who work for him are respectful and just as knowledgeable. Dont go anywhere else!!
The technician was very professional and honest. He resolved the issue and their prices are affordable! I would highly recommend their business and will definitely save their number in my contact for future references.
These people showed up on time did a great job, worked really hard. If you’re looking for heating and air conditioner service provider I hope you’ll consider them… anybody who shows up on time and works hard in todays world deserves credit!!!
I highly recommend this company. We are remodeling our cabin on the lake so I called three companies to come out and give me a price. One company never called back, one company gave me two different appointment times but never showed up. Nick Baugh schedule an appointment with me on a Saturday and they came out right on time. They were very professional and knowledgeable. They installed all new duct work, returns and a new system. They did a great job at a reasonable price.
Great business and very helpful when no one else was. So glad I chose him and his company!!
I cant say enough about the team at Nathan Baugh. I worked directly with Greg from the start. Ill admit that I made a poor decision by trying to save a little money and initially working with another company after I received the bids back. It was the worst decision because, I ended up spending more money and TIME in the long run. I now see the value in hiring a team and company like Nathan Baugh. Not only did they come and repair what the previous company installed negligently, they installed the new outside units that look neat, clean and very professionally installed. They truly assisted me in wrapping up an investment reno that had one curve ball after another. If I had just gone with them from the beginning, I could have saved myself a lot of money and stress. The mistake wont happen again. No need to look further reviewer....give them a call. You will get every bit of service they promise to deliver.
They answered when I called. Scheduled a time and date. The tech called when he was running only a few mins late. The problem was fixed quick. The price was reasonable. I got a detailed invoice by email and was able to pay online. I only wish other companies were as professional.
Not one of, but the best place for great service and business. People you can count on and always there with solutions instead of problems. I highly recommend this company for your heating and cooling needs.
Called at 930 repair complete by noon on a Saturday. Fair price
The Nathan Baugh Crew was EXCELLENT!!! Extremely professional and knowledgeable. Very fair pricing and maximum attention to detail. Let me tell you how we know this: We live in an older home and converted our old unit to a brand-new unit, but the unit stayed on all the time and our electric bill was enormous. The bedroom was so hot that it was hard to sleep. We could not understand why a large new unit was not preforming until we finally decided to look under the house and saw what the other guys had done. It was HORRIBLE. Debris from the old duct-work was everywhere and there were open holes that were sending the air under the house instead of inside. It was only cold under the house!!! We knew we had to have help right away. We called other companies but once they came out to look at what needed to be done to correct the mess, they would not call us back. We knew we were in trouble. Then we called Nathan Baugh Heating & Cooling. Greg came to see us that same day. He was so kind and professional and knew exactly what needed to be done and we made the appointment. Davey and Jarret came out and worked nonstop all day. They installed the correct duct-work, made all the repairs needed, removed all the old debris and installed the proper returns in our home. Now the unit only comes on a few times a day and the house is finally cool!!! We cannot express how HAPPY we are with the job they did and the price we paid!!! No more high power bills for us!!! DO NOT waste your time with the “other guys”. Nathan Baugh Heating & Cooling is the ONLY company you need to call.
I have finally found a local AC company I can depend on! Prompt service,very professional and friendly! I called at 6pm and they were here by 7pm! It was 86 degrees in my home with 2 small children they came out fixed it in no time!!!! HIGHLY RECOMMENDED.... THANKS TO MR. NATHAN BAUGH AND YOUR TEAM
Nathan and Greg both spoke with me and listened that I wanted their best recommendations for my home. They listened to changes I wanted in the location of the unit and gave me their opinion on the best unit for my home and placement I want could be done. They helped with financing and were able to get it done quickly and started installing the unit. The quality of work they did with changes made for the new unit to install showed that they were professionals. They were responsive to any questions and concerns. The worked late installing the unit and had to build boxes for my 2 returns and did a greater job than expected showing the quality of their work. Greg was constantly checking on the work being done and made sure it was done above and beyond his and Nathans expectations. My unit was put in over the summer and has worked better than I expected heating and cooling my home. I had an issue recently and called Nathan and it was fixed 4 hours of my call and they did a check on my system and no issue found. They even gave me 2 filters which I was fixing to put new ones in. I cant say enough for the quality of work they did. Their response to returning any call I made and honest answers given and value of work done. I made the right decision after speaking with Nathan and Greg and let them put my new heating and air unit in and working with them. They did a great job better than expected and will recommend them.
They were quick to respond. We’re able to get the heating portion of HVAC within a reasonable time and cost. Thanks
Greg and Brandon have both been so great at explaining what was going on with our AC and what needed to be done to fix it. They are exceptionally skilled at explaining things in terms non-experts can understand. They take pride in their work and dont cut corners. I have confidence in Nathan Baugh Heating and Cooling and highly recommend them.
Great company. Excellent job.
We are extremely satisfied with the service and prompt attention any time and every time we call. No matter what the issue, someone always answers the phone and responds quickly.( even on a Sunday ! ) We have recently had a whole new system installed, complete with new duct work and everyone was very professional. Its been a pleasure to do business with them. I highly recommend Nathan Baugh for home cooling and heating. Thanks so much !
My AC quit early on a Saturday morning. Not only did I get an immediate answer, they made a early evening visit to fit me in, mindful that I have an elderly person in my household. My whole system was damaged beyond simple repair, and they made sure we were comfortable with loaner window units until they could arrange to replace my system. I had had other quotes on what it would cost to upgrade, and Nathan Baugh was the best by far. His crew was timely, professional, and stayed until the work was done, and I got a follow up call a few days later to make sure all is well. I highly recommend Nathan Baugh and his crew.
Brandon was very professional and friendly! Made the experience better!
I had major duct work added and replaced to enhance the efficiency of new HVAC system installed by Nathan Baugh Heating & Cooling. Davey & Will came to do the work. I cant say enough about how hard working courteous and meticulous these two men were. They arrived on time started working immediately and didnt stop till that days part of the job was finished. Through the 2 day project they made sure everything was done correctly and to my liking. When they left it was like they were never here everything was cleaned up and/or put away. Thank you for a great job.
Our old A/C system lived a good, long life, but we knew that we could only patch it so many times before it died. When the inside of the house reached 85 and all my chocolate started melting, I knew it was time to call Nathan Baugh Heating and Cooling. Greg came out and had a look and walked us through our options. Although I admit that there was a bit of sticker shock when he gave us a quote, it was definitely a competitive and reasonable rate. The crew came in and worked on removing our old system and duct work (which was a big mess!) quickly and efficiently. They took care to make sure that the new system and duct work were not only installed properly but also looked nice and clean. The before and after pictures of my crawl space are amazing, and Im glad that they were able to capture it on video before they got started! Although the transformation under the house was incredible, the difference in the house is amazing as well. Although it didnt change much visually, the feeling of a well-regulated system keeping the house at just the right temperature seems almost miraculous. In the 5 years that weve been in this house, it was never really cool until now! I am so thankful that we chose to make an investment in a good system and a great company. Many thanks to Nathan, Greg, and crew for a job well done!
I have family who own an HVAC company, and I chose to use Nathan Baugh Heating & Cooling, LLC over them. Family is great but they are not as reliable, professional or do the quality work that Nathan and his crews do.The first 2 techs that came out on a busy holiday weekend were professional courteous and above all knowledgeable. They were diligent in finding the issues and providing a range of choices for going about getting it resolved. there were no hire pressure sales tactics used.I could not be happier with their service. I would highly recommend them if you are in the Lake Country
We had a previous company come out and add refrigerant and the unit kept tripping the breaker. Three visits later and a new fan motor it still had issues. The guy wouldnt come out. So we called Nathans. Apparently the first company overloaded our unit with too much refrigerant which the tech recognized immediately. Greg was very knowledgeable and helpful. He instantly found the issue and fixed it. He cleaned the coils on the condenser. He added sealant to fix our leaks. He explained how to maintain my unit. I am super satisfied with him! I will definitely call him for any future services and highly recommend him!!! Extremely professional and polite!! Im ecstatic with the service!!
Called at 7:40am and had a tech on site fixing my ac at 8:10am, now thats service
Reasonable, polite, efficient.I chose them based on Google reviews, I had no prior knowledge of their existence. I asked several companies, but this was the first prompt and professional response. Mr. Greg gave me a concise and very accurate evaluation and quote. Davey and Will did an awesome job. They installed a new outside unit (including digging out and replacing the concrete platform) and the inside unit, with a lot of duct connections, including a new return upstairs. They also cleaned and carried everything out of my property, in spite of heavy rain. Keep it up, guys! A+
Nathan Baugh Heating and Air has helped fix two main HVAC issues at our previous house and is willing to anything necessary to make sure it’s done correctly and efficiently. They’ll definitely be our go to for any future HVAC needs. The first time we needed HVAC help was on a Saturday in the summer and our AC had gone out. I was blown away (pun intended) that he had someone at the house within 45 minutes assessing our unit.
I’ve never met a better team of people. They clearly love their job and making sure their customers are taken care of, no matter what. Wouldn’t go to anyone else!
Darren, Brandon, and Greg have helped us and their customer service has been outstanding. They were punctual and got the job done. They did a good job explaining the problem in a way that I could understand. I highly recommend them to anyone needing HVAC services.
Nathan Baugh is a quality person that runs a very reputable HVAC company. I would highly recommend his team to look at all of your Heating and Cooling needs! If you are looking for excellent customer service, competitive pricing and superior knowledge in this space then look no further!Thank you for our years of quality service!
I have used Nathan several times. Always answers the phone when I call even nights or weekends. They get on the issue very quick and get you back up and running. I would highly recommend Nathan and his crew to anyone needing HVAC work done whether it be new or a repair. Give them a call you will not be disappointed !!!!!
Gregory Harper with Nathan Baugh is one of the most professional A/C techs Ive ever met. The biggest thing is that he knows his science. I can say there was no guessing with him. If you want someone to get the job done and you can trust go with Nathan Baugh Heating & Cooling. I know all of my future business with be with this company.
Best HVAC company I have ever used! All techs are professional in manner and very knowledgeable
I wanted to share with yall my experience. I was having issues with my AC unit. I called Nathan Baugh Heating and Cooling and Greg Harper answered the phone. He came out to my house that very day and looked at my AC. Greg did everything he could to fix my issue and he told me he could put a new motor in, but suggested I put that money towards a newer unit. Greg was not there to force me into buying anything. He simply suggested it and I trusted his opinion. NB H&C hauled off my old busted AC, and the old nasty ducts. They designed my new ducts for maximum performance and I could not be more happy with the way it turned out. Ive lived in this house for 15 years and it has never been as comfortable as it is now. I wish I could remember the two young mens names that worked on the ducts. They were professional in every sense of the word, patient and kind. After everything was finished Greg got in touch just to make sure I was happy with everything. These guys go above and beyond. Youll not be disappointed.
Greg has been working and patching my old unit for the last year. He has always responded immediately. Today, he installed our new unit and made sure to explain how to use it before leaving! It has been a pleasure doing business with Nathan Baugh Heating & Cooling!! Thanks guys
Definitely one of the best experiences we have had with this wonderful company in replacing our air conditioner. The quick response, all dealings with personnel and installers. 5+. Thank you for your help. Great and professional installers. Thanks Davey and Will.
Nathan does an excellent job as well as installers. He returns calls, honors schedules and the units that he has installed for us has save a tremendous amount of money on power bill. I would highly recommend Nathan and his team.
Honest and professional. This is the type of business we depend on and I have to say their customer service is excellent..we had a little glitch but the staff made sure it was corrected. Thank you !.
Nathan Baugh provided me with excellent service with the installation of the units in my newly constructed home. He was patient during the several changes that needed to be made and completed the job as contracted. I feel like Nathan is a man of his word and someone you can trust.
Nathan and his crew were extremely professional and thorough. They are our go-to company for heating and cooling needs and I would recommend them to anyone. Customer service is their top priority and it shows. Would give them 10 stars if I could.
Davey and Will were thorough and efficient in installing my new HVAC unit. They worked steadily for over six hours and cleaned up everything afterwards. Before they left they tried to make sure I understood the new system and encouraged me to call with any questions. Two hardworking young men! Thank you.
It was a cold day when I called Nathan Baugh Heating and Cooling. A representative was at my house within 30 minutes and gave me an estimate. They sent out two young nice and respectable guys, I got to know as Davey and Will. They were so amazing, well knowledgeable of there job. I crawled under the house and looked at the work they were preforming and was amazed how well they hung there duct work. Everything thing were perfectly sealed and tightened. These young men were the best, Im glad I chose this company to do the job. Thanks!!!
Had a 1.5 Ton upstairs unit that went out when I had a renter. Within one day, he had it replaced in my attic, outside unit, and thermostat. I was 1200 miles from Milledgeville and didn’t worry one bit. He also replaced two units for my in laws and the whole experience was wonderful. I highly recommend him for any and all HVAC issues. Very professional employees from top to bottom.
Thank you so much for all your hard work getting our new unit installed!! I am very pleased with everything you have done for us in the past year. It’s so nice to have such a good group of guys helping us. Greg is always so kind and helpful. They have worked way past normal business hours and even came on New’s Eve to fix our problem prior to getting the new unit installed. Nathan and his team are the best!!! If you want great service and a great team these are your guys!!!
Davey and Will were great! Very respectful with friendly professionalism. Took the time to answer any questions and worked diligently at a very respectful pace.
Greg and the guys down at Nathan Baugh Heating and Cooling are great. Great Customer service, upfront about their pricing and extremely helpful with any and all questions me and my wife had. Greg walked us through the whole process and now my power bill is a lot lower too. 5 of 5. Would recommend.
The best of the best. The highest quality equipment and top notch respectfullness to their customers!!
Great service
Nathan Baugh was recommended to me by a friend. I called Nathan and was impressed from the moment he answered the phone. He came to my house the next day and gave me a reasonable quote. His men installed a new furnace, AC unit, and duck work. They did the job in less than three days! They cleaned up behind themselves. Nathan called after the job was finished to follow up. He answered all of my questions. I would recommend Nathan Baugh Heating & Cooling, HVAC to anyone.
Greg came promptly after our call this evening. He found the issue quickly and had our furnace humming in no time. Great customer service every time.
Nathan and his team are excellent! Fast, efficient, and provided quality work to get us cool again! They are also very friendly and respectful. I would definitely recommend Baugh heating and cooling for all you AC/ heating needs.
This company is hands down the best in Milledgeville GA. They are prompt, caring and understanding. In my opinion this is not just a job to them, they put themselves in their customers shoes, which in turn makes EVERY job important which = Prompt service. Nathan and his crew have been servicing my unit for the last few years and I am proud to be their client. I know that if anything goes wrong they are just a phone call away and will fix whatever my issue is quickly. Thanks to all the team members with Nathan Baugh Heating and Cooling.-Jennifer. ( had to post from my sons email)
If we could give him 10 stars we would. Nathans company is always prompt and responsive. We all know that air conditioners act up at the worst times; and Nathans people come when you need them. We have had great service from his company.
Greg with Nathan Baugh Heating & Cooling went above and beyond tonight! I called at 7:30 PM on Memorial Day night and needed help in Madison GA. Instead of telling me he normally doesnt service my area, he drove over and hour and a half (getting to us after 9:00 PM) to come get us up and running! Thank you so very much! Now we can all sleep a little cooler tonight!
Nathan has always done an excellent job with any work that we needed done on our HVAC system and done quickly! Nathan is always committed to doing quality work and making sure it is done right! I highly recommend his business to anyone residential or commercial!!
Called Nate after not getting any response from the company we had previously used. They came out the next day, ordered what I needed (a NEW system, which is what I called the other company for) and had it in in a couple of days. Very professional, prompt, and friendly folks to deal with. Their prices are reasonable, too. DEFINITELY recommend them.
I spoke to Nathan about an issue I was having with my system. Turns out it just needed to be serviced but they were there promptly and explained things to me in way I could understand and saved me a lot of money.
Nathan Baugh Heating &Co will use them again liked the work and was very happy with their patience with me.
Nathan Baugh heating & cooling was very responsive and sent someone out immediately after my call. Greg was the service technician and he did a great job getting our air conditioning working again. Very diligent and explained exactly what needed to be addressed. Would definitely use them again.
I am a Realtor and my clients are constantly asking me for HVAC technicians to help with inspection repairs or pre listing checks. Nathan Baugh and his team are always at my beck and call. The real estate company I work for is a 5 Star company so when I make referrals I expect 5 star for my clients. Nathan Baugh & Team never disappoints. Always fast and honest!
My technician Greg arrived on time, listened to what occurred before my problem arose and set out to find the problem. In a very timely fashion he had found the issue and did the repair. Greg is very knowledgeable and personable. I dont hesitate in recommending him
Fast response and really good work. The next time I need heating and air I will definitely be calling these guys! Thank you!
Greg was great! He explained our AC to us and what needed to be done. They got us up and running on one of the hottest weeks of the year!
Was amazing came out within the hour I called had my ac running again in record time. Fast, friendly and very reliable!!! Thanks so much!!!!
Nathan has never officially done work for me, however his character and the character of his company spoke volumes when just 2-3 short weeks ago I was stuck in a home with 3 children without air and a home owner who refused to fix it in a timely manner. Mr. Baugh found out about my situation and offered his services without hesitation knowing that as a single mom I just needed the hand up. If that’s not quality character and an amazing man and company I’m unsure what would be.Thank you Nathan!!
Nathan and Greg have been great to work with. I would recommend Nathans company to anyone that needs AC service or a new system. They are top notch.
Will and Davey came out and and installed a new unit after mine stopped working over the weekend. They were here early Monday morning and had the unit installed by noon and done and excellent job, I would highly recommend this company to anyone.
We purchased a 1960s lake cabin several years ago. The cabin was in poor shape but we decided to rescue it. One of the major issues with the the cabin was that it had no source of heat and only window units for ac. Lack of adequate heating and cooling limited the amount of time family and friends could enjoy the lake.Installing central heating & air was our primary goal for this year and with the help of Davey Vincent and Will Binion from Baughs Heating&Cooling this part of the project has been a major success. They are very professional, very respectful, courteous, friendly, punctual and did an awesome job. Thanks for all your help.
We had a heating issue on a Saturday, that we called the repair in mid morning. A tech was on site and fixed the issue in the same day. Great professional service.
Very good people. Makes sure their customers are 100% Satisfied.
We recently hired Nathan and his crew to install a new HVAC at our house. Nathan and Greg, who run the company, were awesome from the estimate to install to follow up. We had 4 estimates and he had the most competitive price, best warranty and best communication. They installed when we were not home, showed up on time and thoroughly cleaned up after the install. We HIGHLY recommend using NATHAN BAUGH HEATING & COOLING, LLC!!!
Nathan Baugh did an awesome job for us. Priced competitively and great customer service. Our system is still working well after his work/repairs were done.
Nathan and his crew are very professional and knowledgeable.. everytime I’ve had a problem they’ve either came that day or the next day! When I needed new ductwork and system, Nathan talked to me about all my options and it was never about what would put money in their pocket like many companies, it was about what worked best for me.. I would recommend to everyone!! Thanks guys
Quick and professional! Had our problem fixed the same morning. Definitely call for all your HVAC needs!
Greg Harper was the tech who came to my house for several situations. He came in a timely manner, was extremely professional and understanding, and offered several solutions for our particular situation. A wonderful experience in a very stressful situation.
Nathan Baugh has always responded very quickly to whatever the issue I had, whether it was a problem dealing HVAC at my business or if it was at my home. Everyone I have dealt at his company has been very courteous and knowledgeable and the problem resolved quickly and reasonably. I would defiantly recommend his company to anyone and have recommended him to several friends. Charles Miller
Nathan and his crew have always been good to my family. Our old unit went on a Saturday and Nathan and his crew put in a new for us in a timely manner. They even worked through the rain to get the job done. I would highly recommend him and his crew to anyone looking for any Heating or Cooling needs.
Great group of guys!! Definitely recommend them to everyone!
Nathan and his crew are awesome. Not only were they courteous and kind, they respond to my calls promptly. His fee is reasonable, and he is very knowledgeable. We have an old heat pump unit that has been giving us problems over the years, and no one has been able to fix it permanently. It would be fixed for a time, then the same thing would break. Nathan and his crew fixed it, and it broke again. Nathan went to the trouble of contacting the manufacturer and found out that the part was very specialized and only the specific part from the company would work. He ordered the part and fixed our unit the second time free of charge. He also fixed our thermostat that had been improperly installed. I will not use anyone else for my heating and cooling needs.Karen Harris
Nathan and his crew were open to any questions, his workers were respectful and hard working. I would highly recommend them
Excellent helpful knowledge, true to their word and clean inside and out.
Nathan Baugh Heating & Cooling, is the REAL deal! From the owner to the techs very nice and professional know what they are doing. I highly recommend!!!
Great response time and extremely professional. They came within the hour and diagnosed my problem and had a solution that I was satisfied with immediately!
Prompt, courteous and professional. Got our repair done quickly and with excellence. Thanks!
They do a fantastic job and they are very courtious .. they also clean up behind their selfs !! I would recommend them to any body ..
Excellent service and workmanship. Very responsive. Highly recommended!
The best in the business! If you need service, reliability, dependability, great pricing, or just advice...call Nathan.
Great guy, you know hes good when his competition is the only bad review he has received. Great guy with great Integrity!!
The guys at Nathan Baugh are true professionals, who provide quality systems and professional installs. The installers were knowledgeable and thorough.
Great service, great work and very knowledgeable as well.
Five star customer service at affordable prices. Will definitely use again!
Nathan answered our text message and calls in a timely manner. He was always respectful and eager to assist with our problem. Nathans crew was also respectful and arrived prepared to complete the job. While at our house the crew worked diligently with minimum interruption to assure our comfort. When they left our property there was no sign of discarded trash or damage to our property. The final cost for the project was reasonable and fair. We highly recommend Nathan Baugh Heating and Cooling and will call him again in the future if needed.
Nathan and his boys are Incredible. I was pregnant last summer and came home from work that day to find out unit completely out in a house we had just bought. We called Nathan and he had guys at my house addressing the issue within the hour. The crew was supposed to be getting off work when I called, but stayed over (and with a great attitude I might add) to ensure they addressed my issue and was able to be comfortable. The problem was not able to be fixed right away due to having to order parts, but Nathan went out of his way to make sure I had a temporary unit so we would be comfortable until the part arrived. I have always been impressed with the professionalism that the boys of Nathan Baugh Heating & Air possess. They treat you like family (even remembering my dogs name and playing with him when they came back to repair the unit) and always do great work for a very reasonable price! Highly recommend!
Extremely honest and dependable. Great customer service!
Nathan Baugh cares about his customers. He is not out to take advantage of people. I give his business a A+
Professional quick service and reasonably price. Nathan and his team are very knowledgeable and provide great customer service. Call anytime and they answer the phone and are on site quickly.
Great company, Nathan and his group of guys are the best around.
Nathan Baugh Heating & Cooling is all about customer service. They are quick to help and are easy to work with.