I was prepared for the worst after my last experience at their previous location in Vineland but the store was well organized and the waiting area was comfortable.I was called to a CSR in a reasonable amount of time considering the volume of people in the store.I got what I wanted (updated cable box) and inquired about services we dont use. I was able to remove the services we dont use saving $60 on our monthly cable bill and walked out in about 30 minutes.Very Happy!
Was dissatisfied with greeter at the door. Xfinity could not help me and told me to go to the Geek squad. We did and got 100% at Best Buy..
Very quick service. The staff is very helpful and cheerful as well.
Excellent, fast service. Daisie Basabe was very professional. I would recommend this Xfinity location for in person business.
Comcast is the best cable company in New Jersey I am satisfied with their business.
Stopped in to pick up new equipment for our new place. The employees and very polite and Nel was extremely helpful in ensuring that we were all set and ready to go with our new wifi and TV equipment. The only problem was that the wifi modem we got was apparently broken because we tried to get it to work for hours and ended up having to have someone come out to look at it. They said the new modem we just got was bad, and plugged in a new one and then everything worked fine.
Great, friendly business..they took care of me quickly.
People here are so nice and friendly.
Always find the associates playing games on their phones, do not assist customers at all, always referr you to pay bill via a keyosk which doesnt give change, Xfinity charges for services you havent received yet, unlike all other utilities, such as electric,gas, doctors appointments,ect.
Went in ..got what I needed..no bs..friendly staff..
Top notch employees and environment. The receptionist was excellent. Replaced my bad remotes on her own and I was in and out. Actually remarked to myself I felt I was in New York City it was such an upscale store!
Worst experience ever... dishonest & deceitful! This company continues to take advantage of their customers, including the disabled...
Fastest in store service I ever recurved for returning and exchanging a flex box.
I truly dreaded having to go into the store because dealing Xfinity on the phone is never anything short of a nightmare. Im happy to report that it was not a nightmare, and the gentleman that helped me was super friendly and knowledgeable, solved my problem, and had me out of there in no time. I wanted to call the store afterward to let the manager know how happy I was with the service, only to find out theres no way to call an Xfinity store directly!On the off-chance that store management reads these... Bronson in the Millville Xfinity store is awesome and made me hate Xfinity slightly less!
Did not go well and didnt like the way xfinty treats there customers. I will get my internet elsewhere. They are the worst wont hear what I have to say and cant get in touch with corporate home base office.
The worst automated system. I got a headache trying to get a person on the phone. Then wanted to charge me so I pay my bill.
Jose Ramos is good at his job. Very knowledgeable and provides great customer service.
Bronson and Nel did above and beyond, for us. We bought 2phones and they did a great job helping us pick the phone that would suit us. Then they set them up for us. Very respectful and Professional. I will definitely come back for whatever we may need.
Bronson was an excellent sales rep. He was patient and extremely knowledgeable. He resolved all my issues and improved my services. He is an excellent employee and needs recognition for his services.
Bronson was very pleasant and helpful. Answered all my questions. He was very knowledgeable. Thank you for a wonderful experience transferring my phone service
First time waited 1hour n a half. Second time 2sec.
Costumer service was ok but the woman manager that stepped in was not friendly or helpful at all
Comcast is the worst. You call the number and you cannot talk to a person at all. So impersonal.
Ability to resolve my issues
Bronson helped us out tremendously with getting service and fixing issues! Amazing and very energetic and funny! Greatly appreciated! Thank you!
Def a great experience. Glad Im doing business with them! Very thorough and explained even further than what I asked!
The staff is great as soon as you go in they approach me said hi and ask me if I needed help with anything Great!!!
Not a very good experience, and not understanding my situation, didnt seem to care.
Bronson, help me set my new phone. Great work from Bronson. I appreciate all the help!!
Very well organized, I couldnt ask for a more helpful staff. Wonderful experience, every store experience should be this smooth.
Charles Bronson was awesome. Friendly service
Staff is friendly and helpful.
Great service and very friendly staff went out of their way to help us out very happy
Bronson you are the BOMB.COM you have been helpful and I wouldn’t have wanted any other rep...THANKS ALOT
Fast and courteous better than their phone sales team and website
People are very friendly. Help solve your problems.
Turn in of old equipment. Fast and efficient.
Excellent customer service,solved my phone problem quickly!
Thank you so much A+++
Bronson did an amazing job today helping me! Appreciate it!
Staff are all extremely helpful. Went in to upgrade my phone, and the service rep I saw spent 30 min on the phone to make sure I was reimbursed just $30 that was double-charged.If you don’t have enough people in your family for a family cellphone plan, I highly recommend Xfinity Mobile. My husband and I have been using the service for a little over 2 years and love it. We save so much money for our 2 phone lines, I was able to add an iPad to our plan.
Alot of the employees seem to have awoken on the wrong side of the bed. The store is clean as it should be but the lack of customer interaction and employee high horse-ish make for visits to be almost unbearable.
Very helpful staff
I asked for one phone but a different one was ordered. I tried cancelling my home phone and he said it would be more expensive. A true company yes man and not customer relations.
I was helped promptly and Bronson was extremely polite. He went above and beyond.
Gabriella Williams was very friendly, knowledgeable, and patient answering my questions. She was exceptionally friendly and made my visit enjoyable. Would definitely refer my friends to her...
I want to sincerely thank Anthony Perez at the Millville Xfinity location. He provided quick and friendly service. I had a very positive experience with him. Thank you.
Bronson was excellent definitely a five star experience.
I dont remember going
Bronson was s big help did s fantastic job
Just went in to pay my monthly bill.
Today was nice, I scheduled an appointment to be seen and I was seen as soon as the rep checked me in..
Frank & Joe were very friendly, knowledgeable & helpful. They helped my Mom & I to get the best deal for her! They gave her peace of mind that now there will be security for our home as well!
Clear good people nice price to high for me
Bronson great job very helpful and friendly
Very easy place to go take care of comcast products and problems
Bronson good help with my new phone
Efficient in and out.
Is it possible to get minus Stars. Absolutely no help whatsoever.
Great new store.The speed of getting my replacement cable box was very easy.I turned it in and received a slip to give to one of the other associates. While I was waiting, I could watch the travel channel or whatever I wanted.I asked the associate if this was a new replacement. I was told it was refurbished as all were.I tried to change my cable bill and services. I was given options to choose from.
I was pleased to see the quality of service that they provide they go beyond what they need to do in order to help the customer thank you so much. Dayo Okuboyejo you did a great job
Very professional and great service.
Met with Dayo to get a new phone through xfinity and he was cheerful fun and helpful the whole way. Would definitely come to him again! He made me feel at ease and wasn’t trying to get money like other carriers I have had in the past, but instead went out of his way to discuss the benefits of each phone and helped me set up my end choice. Thank you sir!
Excellent service and super friendly staff!! They are very efficient too!
Bronson was amazing!!!! Made everything soo easy!!
Very fast service, and a friendly greeter. It felt like a modern way to shop. Very well done as a retailer to understand the customer and not overstock product.
Beautiful store. The salesman was very knowledgeable. He even told me I would have saved money switching my services over from the store as apposed to doing it by phone. Smh Xfinity
Customer service was weak. Employee had more interest on the football game on the TV.
Great service
I love the customer service at this store. As you enter the store, an employee holds the door open for you and says What brings you in today? I always pay my cable bill here and afterward I will talk to a representative about any new products they have to enhance my home whether security, internet, phone or cable.
In and out.
3 hours I spent trying to get xfinity to answer the phone and reset my modems! Dayl assisted me instantly when I went in the store gave me new modems and handled his self professionally even though I was very upset.. it works now!
Loudes was exceptional. She handled my Moms issue with patience and care having her texting in no time! Thank you.
Fast easy service
My man Joey hooked me up no problems
Very pleasant
Very friendly and knowledgeable people. In and out in 10 min.
Excellent Customer Service plus they have so many promotions for the holidays!
Nice Environment!! Great Customer Service!!
Super quick and efficient! It was so easy to swap out my router for an even faster updated model!
Helpful and informative staff. Always friendly service as I walk in the doors.
Bunch of liars & frauds. Dont have a clue what they are selling. Just slick talkers.
The associates make you feel welcome and eager to help you.
The sales staff listens to your needs and tries to offer the best deal possible
Excellent job Bronson
Great store will take off your needs when it comes to cable issues very friendly customer service
Unhelpful...no one can call this office??Your system for answering calls is of no help.I am a handicap person and do not drive much. I had to today to explain my problem.Can someone please call me.
People were very nice had to get a new cable box very quick
The new setup and design of the store is amazing I love the greeting desk and gives you concierge service for any problem you may have and if they cant handle it they send you to a professional in that specific area of expertise
Good experience! Just went in to drop off a modem and walked out with a free IPad!! The Xfinity staff member that helped me, Dayo was kind enough to let me know I was eligible for the IPad! He was also very knowledgeable and very helpful! He answered all my questions. Will definitely contact Dayo for any other Xfinity needs!
Reasonable wait time.
Go in and ask for Dayo Okuboyejo. I needed to make a change on my account and he was very helpful.
Helpful associates
Good customer service and they offers you good plans and home security sistem
Great and very fast service, staff is very good at solving any issue in a professional manner.
Staff was understanding and eager to help. Assisted with issue.
Hate cable T.V. overcharge for everything. They have a monopoly.
Customer service was polite and prompt. .thanks so very much!!
The Comcast Store was very clean and the employees where very knowledgeable and very nice.