Just bought a car from 802 auto outlet quickly it was fast it’s a dependable car friendly service even give me a free inspection for next year when it comes up and free oil change if you want to use dependable car this is the place to go I am over the moon with getting my car thank you so much 802 auto

Very great service they do all repairs to my vehicle, I drop it off before work and done by end of the day. Rates are very good employees very professional and knowledgeable. Thank you 802 auto for keeping my vehicle in tip top shape.

These people do a good job. My parents have bought cars from the dealer and have had a great experience (we still have one, 5 years later). However, this review is about the service center. They do a good job, let’s make that very clear. But you’re not going to get it in a timely manner.I had called on a Monday asking for someone to look at my braking system. I had spoken to someone and gave them my reason, my name, and my contact information. I dropped it off Tuesday night so they could look at it Wednesday. About four days go by with no word from them. I call them Saturday afternoon and ask what’s going on. They said they were “waiting for my call” because they “didn’t know what to do” and that they “didn’t have my contact information”. I was annoyed to hear that four days had past and nothing was being done with no word from them (i had given them my contact information). I was even more confused as to why they were trying to blame their unprofessionalism on me. So when I spoke to someone they had said they knew what was going on (caliper and brake pad replacement) and now that they had my approval they’d start working on it over the weekend.Monday comes and I call them again in the afternoon. They had mentioned something about my TPMS sensor as if I had asked them to look at that. Come to find out they STILL HAD NOT WORKED ON IT. At this point, I’m frustrated, borderline livid. My car had been at this shop for almost a week on a service that should’ve taken a few hours, maybe a couple days. I also knew this was not a cheap service so I was even angrier that they weren’t being transparent about what they were doing and why it was taking so long.It was finally done at 4:00 on Tuesday (a WEEK). The problem I had was fixed, but now I’m hearing a rattling noise-that may not be from them. Overall they did a fine job. The problem was fixed and I guess that’s what I asked for.The mechanic does a good job and works very hard. I realize I have an older model and parts/service can be difficult. However they do not give you any information on “follow ups”, try to make their miscommunication and poor customer service your fault, and do not do services in a timely manner.Frustrating experience, okay service. 2/5

Frustrating experience. Drove 30 minutes to an appointment that we scheduled at 4:15 and showed up to a closed door/closed sign that said the hours were until 5pm. Called multiple times and it went straight to voicemail. When I finally got through, the guy made it sound like I was inconveniencing him and that he would be there when he was done taking photos of a car. After too long of standing outside, I left.

Horrible experience with this dealer. Traded in a car that was on its last leg. Purchased a new one. Dealer neglected to tell us the motor was about ready to blow and it did 8 months later in traffic. Pieces of motors were in the oil Pan. Lucky it didn’t blow up or catch on fire! Also neglected to tell that it was in a head on collusion and not reported to carfax! Waste of money and time!

Seeennd it right over to 802 great people great atmosphere and check out scott the machanic hes a know it all literally, he will diagnose your car faster than a doctor can diagnose your children

Excellent people to work with, extremely friendly. Super helpful, great place to buy a used car... my daughter is a very happy Camper 👍👍👍

I had a great experience purchasing a car from 802 Auto sales. Volkswagen Jetta SportWagen with low miles, one owner, very clean with diligent maintenance records, a few repairs were done, inspected and undercoated, for an extremely fair price! After buying the car there were some rattles in the front end, I contacted Dan and without even blinking he said well take care of it. An appointment was scheduled, they put in new front struts and back on the road I went, problem solved. Thank you Dan for the great car, smooth transactions and I will recommend anyone to go shopping at 802 Auto sales!

Great prices, great service,and a topnotch and HONEST mechanic

Dan did a fantastic job at my car

Awesome service. I was in need of a car quickly and Dan did what he could to get me the car I wanted at a price I could afford. Very helpful and friendly. Would definitely recommend 802 Auto to anyone. And I would not hesitate to go back in the future. Thank you Dan and all associates.

Called for appointment to look at a car from Stowe 2 hours to get there 4 hours altogether. When I got there they had someone test driving the car bringing it to there mechanic, telling me I wasnt sure if you were coming? Common courtesy/customer service would of been nice

Bought a 2010 E-Class Mercedes and haven’t had a problem. Very quick buying process had the car in 2 days after I looked at it.

I was in a tough spot last week, my old vehicle suddenly needed too much work to pass inspection. I test drove a car I really liked Thursday night and drove it home the next day! Dan made it so easy, even picked me up after work without me asking..door to door service! I felt like a valued customer from the first phone call, and me and my friends cant believe I got such a clean car at an affordable price! Thank you!

If youre shopping for a used car, do yourself a favor and make 802 Auto Sales one of your first stops. Itll save you time, hassle and with none of the BS you get from many other places. We were treated fairly with both our trade and purchase and all done with in a respectful manner.

Wish I could give this place a Zero stars. Lets see where to start. First, I was told that this was a clean vehicle with a clean title, and that was a complete lie. After having the car for a week the transmission started to get stuck in gear and shake. After bringing it back in twice under warranty, I was told it was snow in the tires. Another week later, my check engine light came on and I had to bring it back again to get the O2 sensors replaced. I have had this car for 8 months and the car has turned off while driving 3 times. It locks itself and wont unlock because the key for the ignition is not the same for the doors, which I was not told. The transmission needs to be replaced and it dies when the heater or A/C is running. Every dealership I go to trade the car in, wont take the car because of where I bought it from because of their reputation for selling horrible cars. Wouldnt buy a bicycle from them, I would love to see if they would even buy this car back in the condition they sold it to me in.

Bought a $3000 Yaris last December and it has been mechanically sound ever since . Very fair pricing.

Very clean and friendly. Car we wanted to buy was being repaired, so the owner dropped the price of another car to meet our needs. Bought a nicer car for the same price they were asking for the one we went to buy.

Bought a 08 Civic Si from theses guys a few months back.. Glad with the purchase.. and would say it’s the most affordable and best dealership in town. Would do business again in the future!

Was looking forward to buying a Nissan Altima. While test driving it my boyfriend and I heard clunking noises underneath the car. Mentioned it before continuing paperwork. As Im getting congratulated for getting approved for a loan to purchase the car, the guy from the shop comes in and apologizes. I guess the entire underside of the car was so rusty they had to trash the car. Waste of my time. Do not trust them. If I didnt bring up the weird noise they would have never checked to see if the car was even safe to sell. Typical salesmen.Note: this was a few months ago and was an older model blue Altima

Getting the car was easy but the repair shop was messed up. the car kept throwing the code catalytic converter replacement needed they kept telling me it was perfectly fine. So they supposedly replaced the sensors....had my mechanic look at it and there was a hole in the catalytic converter. The shop also tried keeping my locking lug nut. When I noticed it gone I drove back there and he said I havent seen it...So I said really, what is that on your bench...looks like the key for the locking lug nut to me. He said oh, I forgot it was there....yeah nice try.Then one of the folks there kept making passes at me. Kept putting his hand on my shoulder and back...yeah not going back.

Love my car! Was a great buying experience!

Best place because HE IS MY DAD heheheheehehehheehehhehehehrhe

I bout a car here that I was told only needed breaks when I further inspected the vehicle needed a new steering rack and new break lines would recommend really checking out the car how it had a vermont inspection is beyond me it should of never passed it was false inspection very disappointed

Used car dealerships have a bad reputation. But Dan has always done well by us. Shortly after purchasing our 2007 subaru the motor went in it. He took care of our towing cost, lent us a car to use while ours was being fixed, and covered the cost to fix our car. And now that its having some issues again, he is lending me another vehicle so I dont have to miss any work while they find out whats wrong this time. He has been mpre than good to us every time we have had any major issues. If you see this Dan thank you.

Believe them when they say, sold as is; but dont believe them when they say the work that has been put in before the sale. I have spent thousands of dollars getting parts repaired that the damages was certainly there when I bought the car 5 months ago.Even if they claim to be certified mechanics, I would have someone you trust look at the car before you purchase.

Drove 3 hours and was told I was approved over phone with all info given, and then told they couldnt help when I show up

I submitted an application for financing on a Monday called the following Friday only to be told it hadn’t been run and that they would run my application. And call back in an hour... which they never called back... horrific customer service...

Good service, honest mechanic.

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