This is the 3rd time we purchase a vehicle from AutoWorld in Mineral Wells. They are the most professional and helpful staff! Cesar Villarreal is the ultimate professional, he was constantly on the phone giving us updates and pictures to meet our expectations. Joel is the manager here, you can depend on all his staff to be professional, courteous and helpful! They also deliver your vehicle!!! That is Cesar in the pic.
Seriously the best car buying experience ever. Autumn is such a great asset for you guys to have. She was so amazing and made the process so smooth. I will be back to see her with all of my car needs! I have no doubt this girl will be running her own dealership one day.
Stopped to have a rear blinker light fixed yesterday and everyone was friendly and helpful. Now I know why I miss the small townsThank you all for your care and kindness
I was able to schedule an appointment online, which was very convenient with my schedule. I was early to my appointment and service got me in right away. Fast service and knowledgeable service employees. I was very satisfied.
Talk about laughing till your cheeks hurt! These guys are so funny, and really caring... walk you through every step and work hard with you! I’d definitely recommend all my family and friends. Can’t wait to go back!
Very bright down to earth and they get the job done very good pricing very good customer service
Everyone was great and very friendly service have no problems with the dealership or the employees
We had a great experience from beginning to end. They were very welcoming and professional not too pushy and very knowledgeable I would recommend to my family and friends.
Dillon did an amazing job communicating every step of the way and got my transmission replaced in a timely manner.
Worst buying experience of my life. Had to leave numerous messages just to get a call back, once I picked the truck I wanted was promised for several days that my truck would be there and it wasn’t. Finally got my truck home and went to get the manual and guess what!!!! NO MANUAL. Noticed a missing part in my truck had to call several times to get them to order it and when I went up there to get an oil change they said I had already picked it up the part that they didn’t have it. Why would I come up there to pick something up I asked to be mailed to my house. I will NEVER recommend this dealership. Bad service ALL the way around.
Prompt service, treated with respect, and in and out in a reasonable amount of time.
Me and my fiancé have both bought a car from here! We had a very good experience! Autumn is amazing and so sweet and helpful! We will be back!
I purchased my vehicle here, helpful salespeople, good Service Staff.
They’re the best! Randy just put me in my favorite vehicle EVER!
I live all the way in Chico (about an hour or so away) and I will always drive that far for their awesome customer service and their attentiveness to their customers. Their service department staff is on top of their game. They do their customers right and take care of any problems with an efficiency that truly is unparalleled all the while keeping their customers informed. Its such a great place that I know in my heart the next purchase I make will definitely be with them.
I LOVED my entire experience buying my truck. Everything went smooth. I didn’t even have the leave my house. Daniel and his manager had my Jeep delivered the SAME DAY after my purchase(3-4 hours away). I waited few months to post my review until I received my plate and all that good stuff. ASK FOR DANIEL MEDLIN HE’S AMAZING!
10/10 recommend Brittany Scroggins. This was the easiest car purchase I have ever made. I will never go to a car dealership and wait hours on hours ever again. My car was delivered to me, she made sure a car seat would fit because that was a concern of mine, and she let us go for a good trial drive. I absolutely LOVE my GMC Terrain. I have since referred two people to Brittany and they both had great experiences, as well. We are all in the new car club thanks to AutoWorld Chevy in Mineral Wells and Brittany Scroggins!!
Called early morning for 1st oil change...got appointment @1:00. Derrick (?) answered service dept. & yawned during our conversation! Arrived for appt. on time....went inside to wait.....1 1/2 hours later had to ask someone about my car....it had been ready for an hour!!!!.....horrible customer service...WILL NOT RETURN....& I bought my car there!!!!😞😞😞😞
Needed a headlight replaced. These guys, with Dillon Imboden as the Service Advisor, jumped right on it and did a super job. Great bunch of techs. Cant recommend them enough.
Kevin waldrum is easy to work with ! It’s an amazing place! Definitely suggest them
Very great dealership. I would recommend the sales and service dept to any family or friends.
Great people super nice
I made an appointment for an oil change. The service department was very friendly and helpful.
Small dealership with great customer service. Didnt have to haggle, they offered me a fair price for my trade and we signed the paperwork..
Cesar and Heather did a wonderful job - thank you!
Everything I addressed was taken care with friendliness and professionalism. I was very pleased. Thank You
Joel and Ceasar were very helpful in our decision to buy this vehicle from autoworld thumbs up to yall keep up the good work thanks again
They went above and beyond for me. I would recommend them to anyone and everyone.
Very great service department. Fast and convenient service and prices are great.
I love AutoWorld Chevrolet they have the best staff and Technicians in the business. I wouldnt take my car anywhere else
False Advertising. Terrible company and very unethical. I received a letter in the mail with a scratch off to verify to see if you win. Should have known not to even pursue..... I even called ahead to verify if legit and sure enough it is... but they deceive you. The scratch off appeared that I had won $1000 only to receive an iPod and Bluetooth speaker ($25 value) once I got there.The whole dealership was in on it. They even had a large poster with the fine print about the details. Several others who had fallen to the scam were there upset. Not all dealerships are like this.... that was the most deceptive advertising Ive ever seen. If they will deceive you about that, what else will they lie to you about or trap you in?
Great people great experience over all. I will definitely recommend future customers.
We were happy with the trade in value of our old vehicles. That is what drew us to Autoworld. But during the buying process we did not enjoy the lies and the games that were played. What was told to us at the desk was not what what was on the paperwork. That made us loose trust in your establishment. The person who filled out the application falsified our personal information. They added length of time I had worked at my job and added length of time I had lived at my house. This added more miss trust to your establishment. We never received a copy of our credit application. They also ran 7 hard hit inquiries to 7 different banks. Our credit score in in the 700s. We have never had a dealership do that. So where I am happy with the vehicle, I am not happy with your dealership.
The staff was reallllllly helpful went out of their way too help us Thank You
Went in today and was able to smoothly trade in my old vehicle and walk away with a new one. I was coming from a different dealership in Mineral Wells that had left myself and my husband stressed and frustrated with pushy agents, so I appreciated how friendly everyone (shout out to Kevin and Daniel) was. Great atmosphere. Thanks!
Both Daniel and Kevin were very nice and helpful. They both went above and beyond to make sure my needs were met.
I had a wonderful experience with these folks...very nice people. I did purchase a vehicle and never felt like I was being played. A family oriented crew that earned my business now and in the future!*Ask for Autumn (can I say that? 😁)
We found our car online and picked it up. Randy was great working with us through the whole process
Such a great team to deal with. 10/10 will come here again!!
The service dept. manager Justin knew exactly what I wanted and needed. Great guy with a excellent personality. No issues with the service. I will return for all of my service needs in the future.
Great service!! I waked in an Cayden Skaggs has me in a new truck before I left. Highly recommended to do business with the team at Auto world Mineral wells
It was nice. That ok, I got 2 vehicles.
Dillon was great. Thanks for always taking care of me.
I was passing through on my way to UT and needed service. They worked me into the schedule and got me out and back on the road in a timely manner. Best brake job I have ever gotten. Nice group of guys. Honest.
Cesar was so awesome! He got us what we wanted and got us a great deal.
Went to get inspection for my truck, thay had none and have been out for a while they said 🙃
EVERYTHING WENT QUICKLY AND EVERYTHING READY TO GO.
Great service nice friendly people
I am a first time buyer and they were great from the start. My sales rep Rodney hot rod was amazing! Super nice, patient, and most amazingly humble. The finance manager went out of his way to keep my payments under were I wanted them and I got to even keep my old car! I tried to buy a new car years ago and the experience was horrible .These guys just made it easy, simple and not complicated! This place has defiantly earned my business!
Great experience
Very helpful, professional sales staff. Ask for Charlee.
Great customer service and the hospitality is second to none
Spacious Laid Back Environment With A Gorgeous 2020 Uplift In The Showroom.
I tried to keep my business local and all I got was the run around and B.S hang up on me twice by far the worst customer service I have ever dealt with this is why people take their business to Jerrys in Weatherford. If you are looking for people who stand behind what they say dont waste your time at auto world in mineral wells
Inquired about a vehicle that was on their lot priced at 9,995 with a clearance discount of 1,000 (which would have brought my total down to 8,995). Turns out the vehicle was priced wrong by The new finance guy who updates the prices on their website. My experience with Mineral wells was FAR from great. The vehicles original price was then updated to 12,995.00 within less than an hour on their website, and I still had the patience to hear a reasonable explanation plus I wanted to come down to a solid agreement on the vehicles total price. The gentleman who I was dealing with by the name of Edward gave exceptional assistance at the very beginning.. despite running mine and my wifes credit as multiple HARD INQUIRIES after making it VERY clear that they would only be counted as SOFT INQUIRIES, however that wasnt the case. After going back and forth over the phone with Edward and his upper tier management we agreed they would price the vehicle at 11,500 due to the honest error on their end. In CONCLUSION the Final outcome was that the numbers were worked so well by the financing people and in result giving me a completely jacked UP price. The numbers were very skewed to help the Dealership boost their profits and ANYONE could have easily been blinded to this type of deal they were talking me into!! These people are true schemers who will make it appear as if though they care about earning your business by using tactical sales pitching. NOW they have all of my information in their hands which is rather frightening.... Please beware.
Went here for a routine oil change. The staff explained our options and various other services that could benefit us. No pressure at all from the staff to buy something unneeded.
Well guys what can I say MINERAL WELLS CHEVROLET is the place to go if you need a vehicle! Its just the best for me. Well Im a Chevy girl no lie when I go up there I always leave the dealership driving a brand new car! Plus they have some wonderful workers working there and they always have a smile on there face. Ill never go anywhere else always POWELL HOUSE! Just wanna give thanks to ROY BAKER for always helping me out and taking his time when I go up there!! I love it yall will too!
Good experience in purchasing truck. Will update on service after gaining experience first hand.
First off, I am not a vindictive person. However, our experience with this dealership the weekend before last was extremely unacceptable.We set up an appointment to test drive and purchase a vehicle that was listed on Cargurus. We informed the contact we were driving 2-hours from McKinney to Mineral Wells and requested we be contacted if the availability of the vehicle changed.Saturday morning my wife, 18-month old, and I checked the phones and emails and set out for Mineral Wells in a regular cab, 5-speed manual run down pickup we were trading. We had not been contacted at this point.Upon arrival at the dealership, we were informed that the vehicle had sold last week. After they checked further, we were told it sold at 8:00 pm the night before. We were never contacted and they tried to sell us a similar vehicle for $5k above the price of the one we came to see. The only professional thing they did was apologize and put $20 worth of fuel in our truck. this is the only reason they received one star. Then we got to enjoy the cramped ride all the way back to McKinney.We will never come back to this dealership and suggest that others beware when setting appointments as you may well have an experience similar to ours.
Out of one car and into another as easy as changing horses. Got it with what our monthly payment was as the down payment and only fifty more dollars a month. Of course our trade in was immaculately kept so there you go.
I bought one pre owned and one new car within 3 weeks. The staff made me feel like family. Autumn was outstanding and knowledgeable . I highly recommend these folks when you consider your next car purchase...
Awesome remodel done recently! Spoke to a sweet young lady named Autumn! She really knows her stuff and makes the process easy! Would highly recommend going to see her there!
Awesome experience. Joel Pérez was awesome!
Recently remodeled and no longer looking like something from the Brady Bunch time! New ownership and management team are awesome and willing to do whatever they can to get you into a new vehicle without being pushy like youd expect from your standard car dealership. Very relaxing and pleasant atmosphere!
Fairest treatment Ive ever had at an official dealer.
Great
I was visiting TX to meet family members. As me and my family was looking to buy a Chevy Truck from CT. We decided to check the prices in TX, so finally stopped at Mineral Wells Chevy. Not only we were given a complete knowledge of the truck but they gave us more money for our trade. Keeping in view their professional approach without any pressure, we bought our truck from them with excellent interest rates.Great Job Guys !! Keep up the good work. Thanks to the owner Mr Khan, who is just a very humble man. I would highly recommend this dealership to everyone for their next purchase.God Bless
Working here with this group of people has been such a blessing. Kind hearted, caring, and understanding are all understatements to describe the employers and employees I have the honor of working with.
I would recommend that everyone goes to auto world Chevrolet.
Very knowledgeable representatives
Excellent customer serviceService Manager Blake goes out of his way to make things happen.
Great staff, bought a used truck here, they took the time to find me exactly what I was looking for, at a reasonable price. Go see Autumn
This is my First New Car Purchase. Great Experience. My Sales Rep. Rodney HOTROD Howard., is Friendly, Helpful, Fun, and just an all around great guy and has done a tremendous job helping me make this happen
We have purchased two vehicles here, and always have a great experience. The sales team is knowledgeable and will go out of their way for you. I have all of my service done here as well and they always have a loaner vehicle for me to drive if I cant wait.
Not satisfied at all!!! 😡
The service here is a total MAKE WORK CENTER . THEY MAKE SURE THAT YOU HAVE A LOT MORE WORK DONE THEN YOU NEED! Replace a fuel tank cap cost $350 because they had to do something to the tank. Never again. It is worth the drive to Weatherford.
Great service!!
Excellent customer service. Family friendly and very clean. Mr Gibson and Mr Dowler were both extremely helpful. Highly recommend this place.
Visiting from out of town and needed electrical problem resolved so I could continue my holiday. Went at 8 AM, spoke to Tony, service manager. He took me in as soon as they opened the doors, got right on it. Bad battery, covered by the warranty, No charge. Even checked out alternator and starter motor as well remembered to reset engine problem light as well. Was out and on my way in about 45 minutes. Great service and a nice polite Service Manager Tony. Thanks to your excellent service I will be able to .my difficult schedule and be on timeA.R. Tierney
The staff was courteous and professional. However, we found that they are limited as to what they can do with the automotive computer system.
Terrible experience! We were told by the salesman that the 2015 vehicle we were considering had a 100k mile bumper to bumper warranty. Before we left the lot that night to think about it we asked about the warranty again. The salesman said Yes I think so. I can double check. I asked that he double check. He went inside the building for a few minutes and said yes it does. My husband and I decided the next day to purchase the vehicle. He spent hours in their office and asked the salesman if there is a deductible we would have to pay for service under the 100k warranty. He said the finance guy will cover that. So the finance guy says it only has a 36k warranty and we can buy an extended warranty. Mo, the owner of the dealership, was very rude and said to my husband youre old enough to know better. Dont bother with these unethical people.
My daughter and I took both our vehicles in for recall notices and got right in with no wait whatsoever. Everyone was friendly, helpful and efficient. We will drive from Weatherford to Mineral Wells for this kind of service every time.
Garrett did an excellent job and worked very diligently on getting me into my first new vehicle. Highly recommend to anyone searching for a new car or truck!
My husband and I purchased a 2016 vehicle andRoy Baker was our salesman. We have brought new vehicles before at other places and have been told just about anything to make a sale. Not so with this young man. He was honest and upfront professional and this young mans knowledge of the vehicle (and really any other vehicle my husband asked him about) from the engine to making the most of its key fob has to be unsurpassed! I was impressed with his genuine care of what we needed and wanted in a new vehicle and took great care of us from start to finish. He didnt even mind the after hours phone call whenever we had a question. I will recommend this dealership and certainly this salesman time and time again.
Christopher is the best auto tech around! Great service!!
Great place to buy a car. Charles Self was extremely helpful. Very nice and honest young man. Would definitely use him again.
The service was excellent and timely.
From buying my truck to everyday questions that I have askedTheres no better team of people to have on your side.they have made me feel like family. They have worked together to insure my satisfaction. Few places do that these days.Hats off to everyone at Mineral Wells Chevrolet. You have made me a customer for lifeTina Jackson.
We needed some last minute maintenance on our vehicle for travelling purposes. The shop staff was so knowledgeable and friendly, and the knew we were anxious to leave town. They had us taken care of and on our way in no time. I highly recommend this dealership for all of your auto needs!
The employees were so friendly and so helpful I appreciate what they done for me so five stars all the way around love the company Ill be doing business again soon
Brought in work truck for check engine light. After parts ordered and repair, Im satisfied. Communication update was good.
I didnt get into a car, but the salesman that helped me was so honest and nice about everything.
The guys at MW Chevy are amazing! The service department is the best I have encountered. Will definitely be taking my vehicle back when needed.
Thank you Kevin and daniel!! we absolutely love our new car!! Highly recommended it here, they were so good to us. Thank you so much again! ❤
Again I wish I could give negative Stars this place is a place to stay away from went in there with one of those false advertising scam sale huge sale cards told the guy I wasnt interested in buying today then he proceeded to go and get the closer to try to sell me a car and then he starts insulting me on the car I own which I wasnt interested in trading in any way. Its probably best just to stick with an American-owned dealer. Its funny every time you go in that place you dont recognize any faces other than the owners
Looking for a 3500 HD. Went to Mineral Wells Chevy to see with the help of Austin and Kevin they found the perfect truck went and picked it up. Excellent service. When it comes time to by my wifes truck we will definitely be returning to Mineral Wells Chevy.
We have bought both of our family cars from here. Both times we received excellent service from every level. There is a unique feel to a small town dealership, and we will continue to purchase our vehicles through Mineral Wells Chevrolet Buick GMC.
Kevin did an amazing job and getting me what I wanted and the price I wanted.
They went all the way to Kansas to get me exactly what I wanted and did everything possible to keep me happy! Great people! Ask for Roy! He is very friendly and helped me a lot!
These guys are AWESOME!! Got me financed for a brand new Camaro when no one else could get numbers for us!! Service is personable and excellent. Kevin, Jason, and Austin are finance WIZZARDS Ive never had such an awesome car buying experience!Dont let credit issues keep you from the new car you want... yall get in here!!