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Cross Tire and Automotive
1000 SE 1st St, Mineral Wells, TX 76067, United States
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Cross Tire and Automotive
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St
Review №1

Our first call for tires or automotive needs for over 20 years.Good folks, great service and affordable pricing. Thankful for the team here.They have remodeled the inside a little making it feel more accessible.However, the comfortable couch is gone. No more naps while waiting. ;-)

Br
Review №2

I will never use another tire place as long as Cross tire is here. I have never met or done business with people that are so nice and professional. Just real good people. Have helped me out several times.

D4
Review №3

Good welcome friendly people good pricing but he forgot to set the parking break my truck almost rolled right into the street. Also left tool on back bump, forgot to put cap back on clutch master cylinder other then that no serious problems.

Ka
Review №4

Charged for balance and rotate. I needed new tires 2 days later imagine that was never refunded for the balance and rotate 2 days before. I ask whats wrong with this picture. If you are a female take a male with you

Fr
Review №5

It was good tell the fat boy took over.now you better check the receipt or you will get screwed.....

Ta
Review №6

They’re always willing to help me on the spot. Good guys!

Ba
Review №7

Awesome place to get stuff done for your vehicle highly recommend

Tr
Review №8

They are so friendly. Very efficient. Good prices. The best tire place in Mineral Wells, Texas.Let me revise. After I kept having flats, I took it to Cross Tire and they patched it up. Two days later, I had a complete blow out, same tire. Im attaching a pic to show my tire after it blew out. Now this is the tire they patched up two days before. Nuff said.....

wa
Review №9

Good people that care about people had the selection and good price

Ma
Review №10

Pulled up, thought I had a nail in my tire.The tech told me it was only a loose part.He proceeded to tighten it and air it up.2 things!1- Kindness2- HonestyThis makes a business powerful and a joy to transact with.

Sh
Review №11

Wonderful fast service excellent staff and manager Caleb

Am
Review №12

Cross Tire did amazing job!!very professional, honest, did a great job, good price, and quick. Dropped off and picked on the same day!!My tire sensor stopped working. They told be to bring it back and fixed it.

jo
Review №13

Overpriced used tires the ones on my car were better than the one they showed me I could have bought new for their price

Ga
Review №14

Great service and price!!!

La
Review №15

Fast and well priced service!

Na
Review №16

Helpful knowledgeable staff. Ive brought every vehicle I have here and theyve never let me down

Ch
Review №17

They were Nice ...installed tires so fast and recommended I get an allighment so I went to their Mineral wells location so my new tires,woukd wear better then my old ones did ...I would give them a 10 the BEST !

Ro
Review №18

Good people excellent work and prices. Best place in Granbury!!

Je
Review №19

Quick. A little high in price just to fix a flat thats already off of the vehicle, but they did get right on it.

SU
Review №20

Highly recommend

Ru
Review №21

When working on a car you should tell your customer all that needs to be done and the cost BEFORE doing the work.You should not assume that the customer doesnt know better or has the $$ to pay for those repairs.😡😡😡😡😡

Jo
Review №22

Called and asked a simple question about tire/wheel compatibility and was asked to hold for a second while they checked. Stayed on hold for over FIFTEEN MINUTES. I hung up and called Double H and they answered immediately with the information I needed.

Be
Review №23

They were professional, kind and got me in and out quickly, for last minute tire repair. Price is very reasonable. Would definitely recommend this place!!

Th
Review №24

Carlos was the King of Customer Service I have never been treated better.Tommy at the Mineral Wells location was awesome such a pleasant experience they will get my business from now on.

Mi
Review №25

Prompt attention and excellent service!!

A.
Review №26

Very unimpressed with this shop i brought my truck in for a front end alignment and they called me and told me there was a noise in the rear end and they found metal shavings in my rear differential, i told them to leave the keys in the gas lid and payed over the phone and they didnt leave the keys in the gas lid i ended up having to come back the next day and then they had lost the keys i had to wait at least 10 minutes for them to find them, when i got the truck home i figured out that the noise was a rubbing in the dust shield and rotor not sure if they are just incompetent or trying to screw people around. They also left two rear lug nuts loose.

Su
Review №27

Store and surrounding areas are clean and well lit. Staff are all very friendly and helpful.

Su
Review №28

Store and surrounding areas are clean and well lit. Staff was courteous and professional.

Ch
Review №29

They are very nice people an very helpful. They knew I was on a tight budget an helped me figer out which set of 4tires were my best for me. Fixed my flat an Im going back during the week of the 4th to get new tires.

BU
Review №30

These guys are awesome. Great work @ a fair price.

J
Review №31

They were awesome.. They helped us in a time of need. And we appreciate it dearly. Thank you Cross Tire!!

As
Review №32

Great customer service! They put a programmer on my pickup a while back. Last week I was traveling and my starter and fly wheel went out. I took it to a shop in Iowa and they somehow cleared the programmer so the pickup was stuck in low power mode and they had no idea how to fix it. I called Caleb from Cross tire and he was able to FaceTime them and talk him through how to fix it and get me back on the road!

Ni
Review №33

Always top notch service

Jo
Review №34

Great people, fast and friendly, good prices

Fa
Review №35

WORST CUSTOMER SERVICE & BAD MECHANICS. EVEN MCDONALDS WILL OFFER TO FIX THEIR SCREW UPS.If I could give them less than 1 star I would. “Certified Mechanics” put in the wrong type of oil so now I have to pay to put a new engine in my car? Not right. The store manager will curse you out and the shop it’s self will not take responsibility for their own screw ups. Planning on telling everyone i can NOT to go to cross tire.My brother is also missing two expensive chips off of his truck after getting it out of their shop. These chips can’t just walk off of a truck naturally.. they stole them and the person who stole them is still working on the shop.If you’re a business owner you can’t just screw up this badly and not offer anything to fix the situation. Absolutely the worse customer service I have ever seen. Even McDonald’s will offer to fix their screw ups.

Ja
Review №36

Brought my truck to Cross tire for a lift kit and new tires. The service was great employees were extremely friendly and the work very efficiently. They had my truck in and out.Overall great experience!

be
Review №37

Awesome staff . Very fast and efficient in their work.

Li
Review №38

Great service. Honest and trustworthy. Good prices.

Cl
Review №39

Great guys and Caleb the owner always out making sure all is running smooth and greeting his customers.

ch
Review №40

Excellent service and nice job on the Ranch hand bumpers along with the wheels and tires. Super fast service and very clean install!

Ga
Review №41

Kaleb is the bomb. Couldnt ask for a better boss

De
Review №42

Excellent service. They sold me a much higher quality set of tires than the original tires on my camper at a very fair price.

Ke
Review №43

Fast service great prices

Mi
Review №44

They do pretty good work, and will help you out.

De
Review №45

Great place! We had a blow out on our rv and so we called this place. The guy was really nice and the price was reasonable. If you have a blow out, call this place. They will come and fix it fast.

Ki
Review №46

They are amazing here! I had only been in town for a week after moving from Washington state and needed my outter tie rods replaced. I called Cross Tire and Kaleb waited after they closed for me to drop my car and keys off. They got it done the next morning at a great price. I havr continued to go there and highly recommend them!

Di
Review №47

Great place to go not only for tires but for lifts or any mechanic work you need they can do it.

Gr
Review №48

The best tire shop in Mineral Wells. They are very friendly and helpful. I have been a customer for over two years now.

Mi
Review №49

Great service

Ma
Review №50

Went in to have tires mounted and balanced and was not pleased when I found out that they put clip on wheel weights on my black coated alloy wheels instead on stick on like a tire shop should have. Not only that I went home and checked the tire pressure and found one at 57 psi one at 50 one at 47 the only one that was right was at 45 psi. My advice is they may be cheap but it shows in there quality and if you have coated rims like me do not take them up there unless you want the ugly silver weights on them which are made for steel wheels not alloy

V
Review №51

They were very helpful fast&friendly...jus wanted to thank you all for helping me out...blessings2u All...the white camaro!!!

Cl
Review №52

Accommodating hours, good service and selection. They also have a credit plan available.

So
Review №53

Bought tires here few times my guy just bought his there a whole set .. Fast & Friendly Best Prices in Town !

Mi
Review №54

Needed a low tire repaired, waited just a little bit they got me took care of.

Co
Review №55

Went there for four tires for my four runner. They were courteous and got to me as soon as they could. Drove out with new tires and have been very pleased since

Tr
Review №56

Got waited on right away,is a busy place and very helpful..

Mo
Review №57

There is no other place locally that Id get my tires from! Thanks Tommy for all your help!

Ro
Review №58

Great service, had a flat on my trailer, got it fixed right away would give 5 stars if they had coffee haha, seriously, great people

Th
Review №59

This place is Dope. They took me out to eat while they balanced my tires and fixed what janky a$$ texas customs messed up on my truck 10/10 would recommend and they’re quick not just quick but quick quick

Pa
Review №60

Cross tire personel aim to please and they do a great job at it.

te
Review №61

They treat the customer like family thats why they have all my business

Ro
Review №62

Fast and very friendly

Ja
Review №63

Great service welling to help ouut anyway they can

De
Review №64

My name is Dee Glover I have dealt with Caleb and Kevin for years only to be highly disappointed by a diagnosis on my car ! Was told it was transmission and wouldnt be worth fixing so I had it scrapped only to see it a couple of weeks later up for sale ! It was the catalytic converter not that expensive to fix and now I no longer have my car I work hard to pay for!!!! So much for trust !!

Sa
Review №65

Ive had the worst experience ever, Caleb tried blaming me for the stuff that happen to my tire and was being rude. He said Babys like a refund and a free tire. when I got my refund and that free tire. Because there team didnt put the tire all the way on the bead and it came off as I was driving, I could have been injured or damaged my car. I will never go here again to get neither tires nor rims.

Ar
Review №66

Friendly employees and knowledgeable about the service!

Sa
Review №67

Great prices, brands and service!

Ga
Review №68

Good Service nice people

No
Review №69

Office staff not very friendly, guys fixing the flat were great

C.
Review №70

Caleb Cross is the greatest mechanic of all time!!!

Wi
Review №71

For the work Ive had done there in the past they were okay

Rh
Review №72

Fast & friendly

Me
Review №73

Bought a tire in and they had it mounted on and I was out in about 30 minutes, no waiting.

la
Review №74

Quick helpful service

Ri
Review №75

My go to place for tires and auto repair. Had a/c compressor replaced under warranty and leaking water pump replaced. It was a half day job, but as always Caleb got me a ride to my morning meeting and had me picked up at the Black Horse Restaurant when I finished lunch. Customer service to the max

Mi
Review №76

Good experience

Pa
Review №77

Great service

Ke
Review №78

Will go back again.

Information
7 Photos
78 Comments
4.2 Rating
  • Address:1000 SE 1st St, Mineral Wells, TX 76067, United States
  • Phone:+1 940-325-2531
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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