What they have done to this store is amazing!!! It is so wonderful to walk in this store because it is so clean and organized. They have best selection of nuts, bolts, screws, and other such hardware in all sizes. The owners and staff are friendly and welcoming. You always get great service and the help you need.

Very helpful people who always know how to help me!

Such an amazing shopping experience. every employee i saw asked me for help and i got out of the store with everything i needed. will not be going to sutherlands anymore.

The perfect big chain alternative. Patriotic. Beats Lowes, Home Depot, Tractor Supply and Walmart. Support local business and deprive the billionaires of your hard earned money!

These people are so nice and amazing. They went above and beyond to help me and my family and I am forever grateful!!!

I have never been into this store where the employees are polite or helpful. They are always rude and cannot answer questions or even show you where product is. I tried to make a return today and was unnecessarily talked down to by whom I assume was the manager. I feel like she and the guy standing with her thought it was funny to be rude to me. Whoever the woman is at the counter who does not wear a uniform. There is no need to be so rude to customers just trying to get things done and purchasing their already overpriced products. I will never, ever go back into this store. Sutherlands will get all of my business from here on out. I would have given no stars had it been an option.

Staff is always very helpful and knowledgeable on part info and aisle location. The owners are terrific hometown people.

Very helpful employees

Nice people and helped decide what I needed

They have the cutest gifts, wine, just an amazing selection of cute nick nacks

Good place for finding repair parts as well as new products. Friendly, helpful staff.

They got me what I needed nice bunch.

Always helpful

I was able to find the things I needed and when I asked someone for assistance, they did just that, they didnt hesitate to help. Thank you for such great customer service.

We started coming to this store when we learned theyre a UPS drop-off location. Most visits have been seamless for me. I walk in, hand the clerk the package I need given to UPS, get a receipt, and leave. On one occasion, I didnt print the return shipping label. Manny helped me connect to the stores printer, printed the label for me, and securely taped it the box. Service like that will guarantee my patronage.

The store itself is wonderful and most of the time the employees are helpful and very friendly. Today that was not the case, I refuse to shop somewhere that judges someone on their looks and clothing rather than their character.

Best place

Kinda high but lots of inventory

James was on top of things. People like him make ace my favorite place to shop for the ranch. James is a great asset to your store and would make a great manager.

The greatest place for all your needs. Excellent service. Nice folks to deal with.

Great store had everything I was looking for

Great place friendly staff in and out quick got done what needed to be done

The best Ace ever!

Way better in the new building only place to get toold or household repair necessities

If you cant find it anywhere else, try this store.

Very clean and well organized and well stocked. The staff are extremely helpful and very professional. This should be your first go to place.

Store and surrounding areas are clean and well lit. Staff is friendly and helpful. Prices are reasonable.

Always good. Friendly cashier and quality help. If they dont know they will find someone that does.

Great place great service lots of anything you may need

Had what I needed at ACE prices.Pleased!

I wish every good and decent local business good luck and hope they prosper, especially the new ACE Hardware (which looks incredible and is a major improvement for Mineral Wells and dramatically improved over their old location). unfortunately I previously rated them at 1 star based on poor decisions made by family of management based on bad information that is a direct result of a breakdown in communication that is solely my fault. So I am revising their rating. The owner and family are by all accounts very good people, honest, ethical and hard working. They employ a good, knowledgeable customer friendly staff and have improved their selection while becoming more competitive in their pricing. Its the best place in town to get all your home improvement and hardware supplies and by far the most convenient. Please consider them the next time you have a home improvement project, hire a contractor or just need to add to your tool collection. I highly recommend!

Helpfull employees an keys I had made were purfect. Unlike a LARGE store thats near them. Keys never work.

Great staff, helpful and curious.

The store always has courteous helpful staff. They had 4 of the 5 things I needed. Which is better than I hoped.

Always helpful staff, they go out of their way for you.

Always someone ready to help with whatever I need as soon as I walk through the door.

Very nice store with friendly, helpful employees!

Excellent customer service and pretty impressive availability for small town store

I love Ace Hardware in Mineral Wells Tx. My husband and I need plumbing supplies and Manny was so helpful, we got everything we needed. Thank you we are back in business in our laundry room and water is turned back on.

Well stocked, helpful, efficient staff

The staff is always helpful and knowledgeable. And there is low staff turnover. This is definitely the place to go if you need some little part or piece, or if you need help with something.

Good people no problem they are able to tell you where everything is whit no problem

Every one super helpful and nice!

Great hardware store. Found what I needed without having to walk 10 miles through the big box stores. Staff where very knowledgeable and helpful.

Every employee at the Ace Hardware in Mineral Wells, Texas is so helpful and friendly. They make you feel like they have known you forever. Everyone is quite knowledgeable on all products but of course each person has their speciality field where they know all the ends & outs about product & how to use it. Prices are fair and they have alot of inventory so no problems with getting whatever it is you need.

Fast friendly helpful and close to home cant beat it.

Great place to get what you need for home projects

The only place to get what you need the first time with a lot of expert help.

The help would rather talk with each other than a customer. I walked out dissapointed

Always welcoming and friendly, eager to help. Ace in Mineral Wells is my first stop always for anything I need.

Definitely the friendly place, prices are reasonable, and a lot of them were less than the big box stores.

Usually has what youre looking for. They are good at helping people find what they need.

Always friendly its not a bad place to pick up what you need quickly.

Really nice people and very helpful.

Friendly people Quick service nice open floor plan

When I go to s public place, I like to be acknowledge when I walk thru the door. They are very helpful.

Employee was helpful but only after i found one to ask for help.

Good service

Well stocked with still parts

Most helpful place to buy all your lawncare equipment and parts for any project. Theyre the place to go for quality.

Best place in town to get weed eater string

Very helpful, they had just what I needed.

I went there to get keys made, the workers are very friendly and sweet!!

They required you to wear a mask. 😠

Great hardware store friendly people.

Always helpful and always seem to have what I am looking for.

Everyone here felt like family to me!! Youre treated like family and theyll help you find anything you need of might need!!!

To experience

They are taking their time restocking shelves in new place its a work in proress

Staff mask less and same for about half customers.

Always love local stores a lot of stuff to choose from

Been shopping here for years, many sales associates whom are there to help you have field experience. Family supported business, helping the community to grow.

Very knowledgeable staff most small project needs

Dont like cause they dont take coupons cause they say there not ace hardware there self owned.not a very pleasant place to go

Friendly people ready to help solve the problem if at all posible .

Always helpful and professional, great place to shop.

Very helpful from the moment you walk in the door.

Ace Hardware has a wide variety of hardware at reasonable prices.

Excellent customer service.

Best hardware store ever.

Helpful and friendly

Found what i needed, and employees where super nice......

Its always good

Great place, great people, great service

Great friendly and helpful hometown folks.

Not good at warranting Craftsman products.

Clean and brand new

Well stocked and the people are exceptionally helpful!!!

This hometown ACE Hardware has anything you could need for your home or business needs!

Its good...

Staff friendly and very helpful

Clean store friendly staff

Great customer service.

Best hardware store in town

Super helpful employees.

Help was great!

Very friendly very knowledgeable and helpful as always

Good helpful people

Lack of Plumbing supplies but got everything else

If you cant find what you are looking for, they know where to get it.