I rented a microphone from them for my wedding, and they were super helpful and thorough making sure that my speakers would work with their equipment. I would have had no idea, but they wanted to be sure I would have a good experience. Highly recommend!
These guys at EMI are awesome! Called them on the phone inquiring about a CDJ unit for purchase and they had exactly what I needed. Came into the store a few hours later and knew exactly what I was looking for from the call when I walked in the door. Gave me a great deal on the unit and helped me out even more by hooking me up with some flight cases for a steal. Very fast and respectful. Thank you Matt for your help and service!
Chris in sales is THE MAN. After searching for a Pioneer DDJ 1000 SRT for months...this guy found me one! In about 5 minutes! He was very knowledgeable and went above and beyond to help me. People like him make me proud to give EMI my business.
EMI was great to work with, was patient in answering my questions, and was able to provide a battery powered sound system that worked great for our outdoor wedding with about 60 guests!
Matt has always been super helpful with our production needs. I will continue to build our professional relationship well into the future!
The Best of The Best. Customer Service here is unbelievable. I will never purchase or rent sound or lighting equipment from a different company or online. I recommend EMI to anyone and everyone. Matt is The GOAT!
Super helpful and they’ve got lots of cool audio (and visual) gear!
Great service and very accommodating. Chris W helped me get my back ordered product months early. Thanks!
EMI has been incredibly helpful during the process of producing our spring musical. They have thoughtful and responsive customer service, and Derek F. was particularly supportive during our technical issues.
Best place fo amp repair in the twin cities!
Will was nice and knowledgeable, they repaired my Engl Invader 2 guitar amplifier, tone tower is back baby.
Our church just hosted our first ever Drive Thru Living Nativity this past weekend, and we used EMI to provide sound for the event. Their tech was friendly and knowledgeable, worked well with our on-site production team, and their FM transmitter allowed our guests to stream beautiful holiday music from their cars!! We were so impressed with EMI and will definitely work with them again!
Always helpful and very professional!
Great technical advice at good prices. Very professional.
EMI gave us a great price on a couple of quality headset mics. Quick response time, and they back up their sales with great service. Devin was easy to work with and clear in his communication. Well be coming back!
Our company A Ran Music service has been working with EMI for 20 years. From large band concerts to wedding receptions and corporate events, they have always been professional, courteous, reliably, and extremely knowledgeable. EMI offers quality products at reasonable prices! EMI IS OUR GO TO COMPANY FOR RENTAL AND REPAIRS!
You can trust this company, I do. My amp was damaged during shipping by rough handling and a packing issue. UPS denied the insurance claim, but Bill in the service department made sure I got a replacement. You can tell a lot about a company by how they respond when things go wrong. EMI Audio is a business with the type of integrity you dont see too often. I am a lifelong customer, and I would recommend them to anyone.
Been working with Matt at EMI for about a decade now. Only have the best things to say about this place. The team is super helpful, very knowledgeable, and have always made our rentals experience quick and painless. Cannot Stress enough how much I love EMI.
Ive had great experiences with both sales and repair at EMI. Thanks for the help Matt!
I got my QSC K12.2 repaired here under warranty and they fixed it and also did diagnostics and tune it to make sure its sounding good. They told me it would take awhile to fix it and because of Covid-19 I wasnt in a rush to use it. I got many equipment fixed here before so I highly recommend this place.
EMI did an amazing job setting up AV equipment (TVs, microphones, speakers, etc.) for our backyard wedding reception amidst a pandemic. They were knowledgeable, flexible and most of all, ensured that everything ran smoothly for the entire event so we didnt have to worry about anything breaking or not working (which often happens with technology). I would hire them again in a heartbeat.
I got my keyboard back, it works - the staff was friendly and I have nothing bad to say about that. The reason Im giving a 2-star review is for 3 reasons: 1. The LONG turn around (6+ weeks) time to get this back, and 2. the lack of almost any communication while it was being delayed, and finally 3. After waiting an eternity for my favorite keyboard back, a $20 charge for parts on top of a $110 base fee.I brought my keyboard in at some point in February and was told itd be done in 4-weeks. I called in a few times for updates, and was told that they hadnt had a chance to look at it, but after I passed the 4-week mark I got one vague text about parts coming in and it being finished in another week (it took 2 more weeks beyond this text when I finally did get it back). Later, when I pinged the person who texted me, I got no response back. Finally, after 6+ weeks of waiting, I was told it was ready to pick up.I understand were in a weird quarantine situation and my timing for a repair fell somewhere within that, but thats no excuse to keep customers in the dark on an instrument that especially during these times, are super important to have back in your possession. When I finally did pick it up at EMI, there was an additional fee much to my surprise. I figured that my initial $110+ base fee would have covered fixing a single nob on my Roland, but there were additional parts and labor that my base didnt cover. In lieu of a long time to get this turned around with almost 0 communication - forgiving this $20 up-charge would have been a nice consideration.The repair took excellent, and Keyboard is functioning - credit where credit is due, the keyboard works like new. I just wish that my experience waiting on getting it back wasnt so frustrating and expensive.
Staff are very friendly and obviously enjoy what they do. On 3 separate occasions Ive come, all 3 staff were attentive, friendly and able to answer all my questions. The building was very clean and things are set up in a way that you can experience them with some hands on.
EMI Audio helped me out with an event at BauHaus this month and it was a great experience all around. James was super friendly throughout the booking process, and answered a million of my questions patiently and thoroughly. He arrived early with all of the audio gear, and setup everything swiftly and efficiently. He was familiar with the space, and knew exactly where to set everything to get the best possible audio. The event sounded great, and I will definitely be using them again! Thank you so much!
Great selection, clean store and super useful staff!
Great staff and very flexible to work with. They have a great selection of gear for any kind of event or performance.
Talk about great service! Great prices! Bought something and ended up not needing it. They allowed me to return it within 7 days. Then I ended up renting a wireless lavaliere mic and it was less than 30 bucks for 5 days... Fraction of West Photo rentals. Highly recommend.
Service was ok
EMI Audio is my go to for all things event rental and sound. They are super personable and have always treated me with a caring attitude and great knowledge. As a DJ it is important for me to get advice I can trust. They have guided me for the last 10+ years going above and beyond. Thanks for all the love my friends! Cheers to your awesome service :)
Matt Widing was very quick to complete the online quote to reserve the setup I needed. Thanks!
Staff are friendly, helpful and very knowledgeable. So glad they are here and provide rental and sales services for audio and lighting needs. EMI helps me to provide an even better experience for my customers!
Service is amazing! They fully educate you on the products and make sure you have every last thing you need. The prices are fair too! They dont nickel and dime you to death for little things like cords or clamps or batteries when you rent and everything is in top condition. Always quality tested. Buying gear there is excellent too! Great pricing on new or save money by buying previously rented gear! So cool to see they have all kinds of stuff for musicians and instruments to go along with their standard DJ and sound tech equipment. Its worth repeating, the service is fantastic, always friendly and transactions are quick so you can keep on your busy schedule but if you want them to stop and explain about something to demo the product, they always take their time and are very knowledgeable. I have been a customer for almost 15 years and I recommend EMI to everyone!
These boys are amazing
James with EMI Audio attends our networking group Twin Cities Wedding & Event Professionals and has been a consistent member for years. He is always helpful, knowledgable, and everyone loves him! Highly recommend EMI for your needs.
The staff is very friendly and knowledgeable. Large variety of gear with reasonable rental prices. I highly recommend EMI.
EMI Audio always delivers a great experience. Their sales staff are very knowledgeable and take time to explain every product in detail prior to purchase. Id highly recommend them for rentals and purchase!
We rented the small speaker and microphone for our wedding with 50 guests. It was perfect! The small package would work perfectly even if we had 100+ guests! I’ve never had to “DJ” an event before, but EMI Audio made it soo easy. The speaker was Bluetooth so I just connected my phone that way, and played music off of it. The package comes with everything you need for a reasonable price. I needed some extra time for drop off, and when I called they were very professional and worked with me. I am very appreciative for EMI Audio helping to make the music for our wedding stress free. I would highly recommend!
EMI will set you up with all your needs! I was recently at a networking event where EMI provided the amplification equipment...and its not the first time I have seen their set up...fast, efficient, professional and on point! Highly recommended!
EMI Audio helped us out for a corporate 5k run/walk event. Our planning was very last minute, but they were great about getting everything squared away despite the time crunch. The communication and explanations of what would be needed at our event was great, and everything ran very smooth the day of. They were also great about working within our budget. The band we had perform for our event complimented the set up as well, saying they were a great team to work with. Highly recommend!
Great prices, lots of choices, I felt like a kid in a candy store.
Rented some lights from James. I told him my budget and he had some great recommendations! He showed me how to set them up and they really made the party look fantastic. Thanks EMI!
EMI Audio went ABOVE and beyond my expectations!! As a student at the University of Minnesota and the lead planner of a large event hosted on campus, EMI Audio made the day stress-free and helped make the event incredible with amazing and easy to use equipment. The day before my event, I arrived at the EMI Audio shop and was presented with friendly staff and a great run through of the equipment, the set-up, tear down, and instructions for how to use everything. As we were loading everything into my car, we realized the podium I had rented did not fit - I immediately began to panic as I had no other means of transporting the equipment to campus. Most rental places would just leave you to find a solution yourself (as I had already paid them) BUT, EMI Audio immediately jumped into action and found a quick solution - they called their driver (Josh) and set up a delivery for us, with no extra charge. Myself and my team were floored by the incredible customer service throughout the entire experience & will definitely be going back for any events in the future!
Warranty repair, hooray!
Very helpful, friendly and efficient. I/we my sound and lights guru highly recommend them. Were on our way to return our rental.
Very informative people and great service! They were able to answer all of my questions about setting up for a wedding and the equipment needed to make it happen within my budget. Would definitely recommend them if youre looking into renting out professional audio equipment!
Great place. Ive experienced fast, friendly service from both their rental and service departments for almost ten years now. Some of my non-technical clients, friends, and referrals have also expressed how helpful and patient EMI has been walking them through things. The same cannot be said for some other AV rentals in the Twin Cities.
The team is wonderful to work with! Highly recommend!
We contacted Bill at EMI for a tune-up on our gym stereo system. The entire process was simple, and the service was top-notch. Everyone on staff was helpful, Bill provided a quote and advice and went above and beyond on the install and clean-up of our system. Pricing was very reasonable as well. We will definitely be using EMI for our future needs, highly recommend!
5 stars all the way. Very helpful and courteous employees.
Ive worked with the folks at EMI for a few years now. They are always helpful over the phone and email when reserving equipment. Pick-up and Drop-off is efficient and they always make sure I have everything I need BEFORE I leave the shop. EMI is a fantastic local business that will make sure you get what you need and treat you great in the process!
Need audio equipment for an event? They have it! Amazed by all of the lighting, audio, and video items they have available to rent, and they also offer event production packages! A great option worth checking out for your next event!
Love working with them and have for years. They provide expert advice and recommendations, but also works within your budget. Everyone from the rental team, to repair shop and install, theyre top-notch professionals. I recommend them all the time.
They have awesome staff that are very patient and knowledgeable that look to make the process simple quick and easy.
EMI again comes through. They made sure we had exactly the gear that we needed for our OPEN STREETS event, they were on time, set up and tear down promptly and handled the sound needs of all. Thanks again Chris and EMI for making our performers sound great.
Well its a repair place for electronic musical and lighting I took my amplifier in and itll be 3 weeks theres a minimum charge then you get to set the maximum charge the wait is 3 weeks at the moment and after that I can give you a real review.
Great place to get pro sound equipment. The rental rates are very competitive too.
EMI has great equipment for rent at reasonable prices AND they are easy to work with. Have been using their services for a few years know with zero issues. Thanks EMI
Excellent Service! I was in a jam trying to DJ a wedding and my gear got caught up multiple states away. I found EMI and contacted them. Within 10 minutes, I was contacted back via email and starting the rental process. What impressed me was that the consultant told me the system I wanted was not available but they had a few similar systems. He asked a few more questions and suggested an equivalent option that turned out to be cheaper. Excellent service over trying to just upsell to make a point.In store was quick and efficient and a 5 day period to rent the systems. The wedding was well covered with the system and I got many compliments for it! Would absolutely rent a system from these guys again and have passed on 3-4 other people to them for their wedding needs. Overall, Im very impressed!
I work for a community theater in Columbia Heights for the past 5 years now. We have been working with EMI for those past 5 years and never have been disappointed with their connection. They are well educated in Audio and Lighting with great customer service. They give their customers each individual care to help me better understand what Im purchasing. They personally go out of their way to ensure that I am getting exactly what we need and they have amazing prices. I would highly suggest going through EMI for any event. Thanks EMI for all your hard work to provide even the smallest of companies with just as much care as a larger company.
I cant say enough good about EMI Audio! I have worked with them, more specifically Matt Widing, over several years and I am always impressed and happy with their equipment, customer service and amazing willingness to make things work! I recently was able to introduce some beautiful LED lighting to an outdoor concert that made it absolutely magical and memorable. I am looking forward to working even more with them to support the growth of my productions!It is so tough to find companies that genuinely cares about what they do and takes a personal interest in making sure your needs are met and exceeded. I can confidently say EMI Audio is that company...THANK YOU!
I love love love EMI. Friendly, knowledgeable staff. Lots of live sound and dj equipment.
Quick, professional, affordable, friendly. Used these guys for rental equipment for a gig. Would definitely use again.
The crew is amazing, super knowledgeable and personable. James is exceptional and is an amazing resource. For any event in MN that you may need sound and lighting for, dont hesitate to use EMI.
Store is laid out to be not crowded. Very helpful staff. Ill be going back.
I rented a keyboard setup this past weekend from EMI Audio. I wanted to say how incredibly helpful and accommodating Matt was. He went above and beyond what he needed to do to make sure that I had the equipment I needed, when I needed it, and answered all of my questions. Our event Sunday would not have been the success that it was without his kindness and excellent customer service.Thank you again for everything Matt and EMI!!!
Great selection of products. Easy to work with and the staff I dealt with were really helpful. Will use them whenever I need audio and video equipment. Thank you!
For repair, take your stuff somewhere else. Bad business model.Brought in some equipment for a warranty repair. Backlog was three weeks- ok, I can wait. Waited the three weeks, thinking they were working on this. Turns out, they didnt even look at the damn thing for three weeks. No updates, no phone calls. It will apparently take you walking into their store to remind them that they physically even have your equipment.Turns out, there isnt anything they could fix anyway, and they just wasted three weeks of your time because they couldnt be bothered to even assess your stuff after a few days of possession.
Helpful staff. Great go to spot for anything audio/visual related.
Staff is Great. Very knowledgeable. What ever your question. They will find the answer
Good service!I been a customer since they where located in NE Mpls.. Till this day I go there once in a while to purchase equipment or rent what I need.Great People hereShout out to Donovan, Matt and Chris!!!
Brought in a Marshal amp and a Mackie mixer board for crackling issues and repair of main volume fader. Was told Marshall may have Tube contact issues and could not get it to repeat Crackle sound. Amp continues to have this issue despite my cleaning. Charged way to much for work performed and not really helping figure out its issues. The mackie I was told needed a new main board and was not cost effective to repair or replace board. was charged standard fee and left with nothing repaired. I feel like I was Soundly taken for well over $250 and will never work with them again. Poor work on debugging and effort to help out. Do not trust them.
This is a great rental facility. Love how their staff helps load and unload gear. Always has everything staged and ready to go before pickup. Rental order is always contains what Ive rented and not missing any cables.
I just picked up some equipment Im renting. I was quoted the wrong price for some items when I called (which is of course something perhaps they should look into!), but when I mentioned my surprise, the person ringing me up immediately offered to redo the sale and only charge me for the prices I was quoted. Very good customer service. I was impressed.
Quick service inspite of Covid-19.
Great prices on rentals. Staff is very professional and very knowledgeable about the products. Theyll always make sure you have what you need to bump up the party.
EMI has many different things for sale or to rent for any show, concert or wh awww t ever you may need audio, lighting, or projection for. They are my go-to place!
My husband and I went here to look to buy a corner for our truss and they wanted to charge us $270 for a highly damaged cubed Global Truss corner. We ended up buying 2 brand new Global Truss corners for $400. This place is way overpriced for used equipment.
Excellent selection of quality gear for both audio and lighting. Friendly and professional service. Great pricing considering the quality of the gear that you are getting. Ask for Matt, he will take care of you.1 love
Huge selection of equipment and lighting. Customer service is A+! You can reserve equipment over the phone and pick it up at the store ahead of time. Good location and plentiful parking space.
Were so fortunate to have a great music gear store like EMI to rent or buy great equipment. The store is freshly remodeled and always clean and stocked.
Helpful staff and fair prices. Worked with them for a sound board upgrade and training for a local church. Jeff G helped us through what we needed for the big upgrade (2 boards) without trying to oversell us like another shop had.
EMI Audio provided the perfect sound & lighting rentals for my daughters wedding. From customer service to the quality of the gear to the ease of the rental process, EMI Audio exceeded our expectations. Thank you Matt & team!
My compliments to EMI, Matt Wilding, and the rest of the team. Experience was exceptional. I came to EMI needing audio equipment for my daughters wedding and he and they took my expectations and identified all the right items and contingency support if needed (i.e. wind, indoor, outdoor, etc). Things worked out well. Did a dry run the day before and was unable to understand a couple connection items but the support team walked me through them. Wedding went great and sound was right on target! Will recommend to anyone!
The man that helped me get sound equipment was super nice and incredibly helpful, especially since it was very last minute. Helped save my wedding.
Always my go to place to rent DJ equipment. Everyone there is very knowledgeable and help share ideas when you need it.
Lets just say if I could get them 6 stars out of 5 I would. Smart, friendly, helpful, and willing to develop creative solutions.
Great, fast, friendly repair service!
Very professional amp repair. One of the best in the cities. Very quick and efficient drop off and pickup and the price was fair.
Outstanding customer service, great deals, and great rental rates! Whenever Im in need this is the first and only place I have ever needed to go.
This is the only place you can get whatever you need, if you go somewhere else !!! Its Ok because Youre just wasting your time!!! This place has knowledgeable people in all you need for your event; Music Instruments, Lighting..... Just name it, They will get it for you. I have been using them for over 10 years, the price is also good for what they provide QUALITY. Hi Jeff....
Great staff, easy to work with. Absolutely love the relationship Ive built with them. Always my first stop for lighting & audio needs.
Fixed my Marshall amp in the time they quoted and for a decent price. Works like new.Great customer service as well.
Absolutely outstanding service. In and out with all my questions answered in under 15 minutes. I will never go anywhere else for pro audio ever again.
For years I have had the joy of working with EMI. Always perfection and professional. Thanks team!
EMI Audio is the best. Super professional and quick to respond to any inquiries. Highly recommended!