This used to be my favorite kitchen store until they refused to let me exchange a $200 cutting board for a slightly smaller one without my receipt. I had a credit card statement and knew the exact day I purchased and still no. It’s 2021, how is there not a digital copy of my transaction… thumbs down

Although they have some good products, the prices are very expensive. Unfortunately the staff can be quite snobby too.And KEEP YOUR RECEIPTS! For some reason they’re in the Stone Age and can’t look up your transaction like literally every other store in America. Can’t wait to see how they reply to this too! If they reply with something snobby, I’ll never go back

Cooking class, 3-4 hours, in the evening. Many of us think we are master chefs, but everyone can still learn something, or at the very least enjoy cooking with a bunch of other folks, having a few beers, and eat some delicious food. Jeff (Chef) taught us how to make 4 different Gnocchi dishes in 4 teams (about 5 people each). Not everyone got to make a dish from start to finish, but you got the important parts. The facility was great, the chef was knowledgeable and entertaining. We had a great time and I would recommend it if you can go in with an open and humble mind. Thanks.

Submitted an online order and it was canceled by the store due to mismanagement of inventory. Part of the order had been paid for by gift card. However store refused to refund money on the gift card, claiming it was in the cloud and they had no way of seeing it on their end. After working with the bank that issued the gift card to track down what happened, they determined funds had been transferred and was able to identify to the store which account had received it. I escalated to the store owner but he refused to talk to the banks commercial support team to resolve. I attempted to resolve with BBB (go read entire complaint and you will see how condescending and belligerent the owner reacted). Needless to say, the owner couldnt bring himself to view the banks evidence and risk looking the fool. Or worse, he may have missed an opportunity to discover credit card fraud from internal or contracted payment processing firms. Save yourself time and hassle and dont feel guilty about shopping online for products they carry. A fresh reminder that local businesses are not always good businesses.RESPONSE TO OWNER: The BBB did not agree with you, they provide no decision on who is right or wrong, they only facilitate resolution. The case was marked as answered not resolved. As explained in the complaint and by the issuing bank, chargeback can not be initiated. The bank has offered multiple times to show you that the charge is not in the pre-authorized state and that an actual funds transfer occurred, and can identify the receiving account number. You refuse to speak with the banks commercial support service to resolve. A single phone call could resolve but you continue to be belligerent.

I am super impressed with Kitchen Windows customer service and knife sharpening services. Margaret came out and talked with me personally about my concerns, and negative experiences with other knife sharpeners. She proceeded to do an A+ job sharpening my Global knives. And came out to make sure I was satisfied with the knives when I came to pick them up. Needless to say, I will be going back.

Gorgeous shop with treasures galore. What a value for the neighborhood, will definitely visit again the next time we’re in the area.

I had one knife with a broken tip and another with some small chips in the blade. The knife repair they did was outstanding, I would highly recommend for any sharpening or repair.

Its in Calhoun Square which is a dump & Uptown is always a hassle to drive in.Baking section isnt anything special - was looking for cookie cutters ... Christmas, Easter, Halloween - who cares in May. Maybe have a wider variety (I know Ann Clark makes tons of variety) in non holiday timesYou have to spend $30 to get parking validation - I spent $20 ... Dumb.Employees kind of snooty & pushy. Its safe to say I wont be back. Ill order online ...

Great selection of kitchen items, bought a grill here and the delivery was smooth and service was very friendly.

My wife and I enjoyed the evening very much. I have participated in other classes in the past; this was her first time. This was the first class that was party-style participation. The other ones Ive done have been full participation, which I do like better. This would be a fun class to do with a group of friends or family.

Excellent expirence. Prices are competitive. Quality and variety of products is a foodies dream. I made an order online. The shipping was free but I didnt realize someone drove my order to my house the very next day (I live in MN).

Though my previous experience with the knife sharpening service was not unfavorable, I appreciate that the owner reached out to me quickly to make amends of their service. I like stores that stand behind their quality of service and customer care. Thank you!

Great selection and great quality.

Still the locally owned, locally oriented kitchen store thats also north americas biggest. Great staff and great products.

I could write a long scathing review about this place and drop names of all sorts of employees, Customer service department,managers, and even owner. As well as get into details about my horrendous experience with this business. But I wont waste your time fellow yelpers. Plain and simple this place has the worst customer service I have ever experienced in my entire life I will never buy anything from here again or recommend this place to any one stay far away. If you need cookware go to cooks of crocus Hill, Sur La Table, William Sonoma. If you need Large cooking appliances go to Warner Stellian they will take care of you, with actual five-star customer service. I wish I could give it zero stars but thats not an option.

I read that Kitchen Window suffered from violence during the darkness that swept over our city in May/June 2020. I wish to extend my condolences and give you a vote of confidence that you will be stronger and better than ever. Keep up the spirit!

This is one of my favorite stores! They have so many kitchen gadgets, knives, cookware, grills. Everything you need for cooking!

The Thanksgiving Grilling class was a great experience. As always, Dan and Doug provided easy to understand, detailed information and visual demonstrations on how to prepare the various items on the class menu. I have enjoyed all of the cooking classes I have attended at Kitchen Window.

The experience was great - very fun, entertaining and educational. The food was so delicious with lots of texture, flavor and interesting combination of ingredients. I would highly recommend a cooking call at Kitchen Window. I plan to go again.

A little on the pricey side, but it is a niche store with some esoteric stuff. That aside, I live locally and ordered online. I got my items the next day (saturday). I appreciate that, and knowing that Ill consider them if I need other items quickly.

I’ve now been to two classes and they are fantastic. Could you learn these skills watching YouTube? Probably. However, being able to ask their chefs questions and get professional help on the spot is what sets this experience apart from learning on your own. They serve beer/wine and you can participate as much or as little as you like. I will be coming back for sure.

Love Kitchen Window and the selection of top quality kitchen supplies and more.

Great Class! Was great fun with other guests, and Chef and volunteers were top grade. Informative, organized and perfect timing! The food choices were great and delicious. Will continue taking these classes again and again. Thanks for a great evening out!

Outstanding staff in all areas of the store. Very insightful and helpful in fitting me for the right knife. Great products from cookware to knives, coffee machines, bake ware, grills, electronics, gadgets, Yeti and so much more. The quality of everything they sell is top notch. This is the place to go to for all your kitchen and grilling needs!

Absolutely horrible customer service. They lost my business forever.

Warning: go on line and read the reviews of the products KW sells before you purchase. Despite the fact that employees and management will swear up and down that they sell nothing but top quality products, the quality here is definitely hit or miss. To make matters worse, their return policy is horrible. Basically, the return policy is All sales are final. Theyll only take back items that are in perfect condition, never been used. But, ask yourself, how do you know if you have a good product that you like unless youve used it? They wont even give you store credit. I bought a coffee grinder from KW that kept getting clogged up. A couple of weeks later, I went to exchange, not return, it for a more expensive one and they refused. Skip this place and go to Williams-Sonoma. They have better products and a MUCH better return policy.

This is our fifth year of attending the New Year’s Eve cooking class. It’s always a great time with great food. This year we had a bit of trouble getting our cod and flank steak fully cooked which is the only reason we didn’t give 5 stars. But overall the food and flavors were amazing! Highly recommended!

I always have a positive experience in this store. Staff are available and helpful but never intrusive or cloying. The array of products is impressive and top-notch. And customer service is sterling. Today I ordered (online - Im out of town) a set of pepper grinders. I received a follow-up email saying there was a glitch and the store is actually out of the grinders I purchased. Would I like a more expensive grinder set at the same price? This kind of customer service keeps me coming back.

I enjoyed this class very much. I thought that the three different pastas we made were fantastic choices in terms of their style and composition. I enjoyed using the automatic pasta roller. I have a manual roller and I always wondered if it was worth spending for an automatic attachment for my stand mixer. Ultimately, should you try this class? Absolutely. I highly recommend it.

Chef Dan was wonderful!! We took the Developing Flavors - Central Mexico class. The food was great and he made it seem easy enough to do at home. The staff was extremely helpful and fun to work with. I will definitely be making the Carnitas Enchiladas at home, and keeping a Pork Shoulder on hand to just eat the pork!!! Wonderful date night!! Thank you KW!!!

Great date night! We recently purchased a kamado grill and this class went through absolutely everything we needed to get started with this style of grilling. The chefs were detailed, articulate and clearly passionate about their craft. The recipes were divine and the beer/wine bar throughout the evening was the perfect complement. We also met some great people on our grill team. We will absolutely be signing up for one of the many other available classes soon.

Fantastic time. Steve and Jeff were amazing. Absolutely delicious. Highly recommend.

First of all, the class space is very nice. Plenty room for the 40 people in our class. Classes are organized for every person to cook each of 4-5 dishes and lots of volunteer helpers to answer all your questions.Everything is very organized and well thought out.And most important, fun !!

I had a great time and learned a lot about preparing quick weeknight meals with Jeff Adamek. Jeff is knowledgeable and patient in clearly answering every question we asked. I have taken a number of these classes and I always look forward to the next. If you are interested in taking your cooking to the next level I highly recommend the classes and Jeff!

The Knife Skills class was amazing and worth every penny. My head was ready to burst with everything that i learned in the informative and fun evening. By the end of the night, i was convinced that i want to come back for more classes. Very well organized and presented. Highly recommended!

The Grilling class at KW...What an amazing experience!! So much information and so many new things for my husband and I to make correctly on our grill now! If you own a grill, Id highly recommend this class! The teachers were great, the food was outstanding and my only regret was not wearing stretchy pants!! We are already looking at other classes to check out!

This place has pretty much every kitchen gadget you could imagine. It also hires a knowledgeable staff of local chefs and restaurateurs. That said, its pricey and appeals to an older crowd who likes to shop in person rather than online. I always wonder how old the food items are on the shelf--who would come here to buy spices/hot sauce/novelty food items from around the world?

I brought a group of about 30 people to do a private cooking class and they did a fantastic job. I had a wide range of cooking experience levels in my group and everyone had a great time, whether or not they typically enjoyed cooking. The staff did a great job and made everything really fun and easy. They also did a nice job of addressing the food allergies in our group.

Wonderful and fun staff with excellent knowledge. Food is delicious and something that can be done at home. We hope to come back for more classes.Recommend highlyPatrick

Spent $2000 there on new kitchen stuff to replace our things lost in a fire. Tried to return one rubber spatula because it just isn’t a very good product. It doesn’t squeegee the pancake batter out of the bowl very well at all. They said they couldn’t accept it back. Their policy is that they can’t return items that have ever been used once.Come on! Even target will honor that. Bottom line- kitchen window doesn’t stand behind the products they sell. Such a small item, and I hope I don’t have any issues with the other stuff I bought there. It’s the principal of it. I wouldn’t ever shop here again.

Fun filled atmosphere! Great teacher who provides knowledge and tips for future use. Fresh ingredients and a well prepared staff to help with prep and cooking. I got this class as a gift and would 100% do it again!FYI bring a major appetite because you will be EATING!

All 8 of us had a marvelous time. Taking a class at KW is our family tradition when our Canadians come to town. Jeff was very informative, friendly and welcoming. Even though we were 30 minutes late! Me the organizer (LOL) got the time wrong :-( Enjoyed meeting all the assistants who were also very competent and welcoming. We have taken many classes here and always come away with a new tip/idea and a big smile on our faces. Always a fun experience. Thanks so much!

We attended a cooking class on Fish Fundamentals. It was, hands down, the best cooking class I have ever attended. First, the instructor told us the “Why” of what we asked to do. In addition, after a brief description of what we were to do we actually cooked our own dinner 🥘. The class instructors, Dan & Steve, were there to give us guidance when needed, let us do all the work. Everything turned out delicious and the experience was fun.

Everything was fantastic, beautiful, and so much fun! I was very impressed at the organization and recipes selected. The patio is perfect for a party.I did think the coupon felt stingy ($10 off purchase of $35+). I would prefer validated parking to the stingy discount.

We had a great time at the Valentines Day dinner. Fantastic food and the staff was helpful.

Always a fun time when taking a class at Kitchen Window! The teachers are all professional chefs, plus they are great teachers. We made some new friends and ate yummy food. What could be better?

My husband and I took a cooking class with Chef Jeff. The dishes were delish and Jeff was excellent- he taught us how to cook the dish, was our bartender, and cleaned the area! I loved the small cooking class size. Overall a wonderful experience— Don’t forget to tip at the end!

Knife skills class was very informative - helpful!! Daniel is a great presenter - good speaking voice, concise, easy to follow. We cooked what we cut... my husband and I are stuffed! Well do this again, thank you!

Cooking class was outstanding! Good food & beer! A dessert option would have made it even more perfect! ... with a nice espresso from one of the fancy machines from the store!

Im so glad I went. Ive been hesitant to go out and try to do new stuff. I had a great time and the instructor was good. The place was set up perfect. I will definitely take more classes there. There was also a meal included!

What a wonderful evening. it was our first time taking a class through Kitchen window, but it will not be our last! Learned so much during the hands on process, and the instructors were patient and knowledgeable. wonderful food, lovely glass of sangria and made some new friends. GREAT evening!

This class was full of helpful information on using the Kamado or Green Egg style cooking grill. The food prepared was delicious, and we can’t wait to try these at home. I would recommend this to anyone that loves to grill. It was a very enjoyable class to take! We definitely will take another class at Kitchen Window!

The cooking class was fun, very informative and our chef Jeff was knowledgeable and made it a good time! Will definitely be making all the meals we tried again. Many thanks!

You asked for a review, but you no doubt will not like it Doug. I attended your rib class last month. Had plenty of good food and a couple of new techniques that I hadnt known about. I was sitting in the corner waiting for the class to begin and I noticed Doug was introducing himself to all the students, except me. I thought that was odd, but I just forgot about it. I was back for the brisket class this past week, sitting in the same corner and I observed Doug introducing himself again to all of the students. Except for me. You did answer every question that I asked, had some really great food and came away with some recipes I will be trying. This comes across as just plain being rude to me. I dont understand this at all. Ive been a customer for years and a volunteer for a few of your classes as well. One other thing is your customer service. I just purchased a Kamado Joe and some accessories. Called customer service and left a message, the recording stated I would be contacted within 24 hours, didnt happen. And it didnt happen for the other two calls I made to customer service for other issues either. I dont shop at places I dont feel welcome at, and yours has turned into that sort of place for me.

This review is for their cooking classes specifically. I signed up online for a cooking class with my boyfriend. The description of the cooking class just explains the food youre going to make. It doesnt explain how the class is organized so I didnt know what to expect. Their cooking classes are a lot more social than I thought theyd be. You have to share a station with other people who are also taking the class. So that means you have to cook with them basically. The recipe may call for a few different components (like meat, sauce, and side), and you will probably have to work with other people at your station on those different components. Our class probably had about 30 people signed up all together. If you have a group of 6ish people, you could get a station together just with your group. But if you have any less than that, youll have to share a station with other people who you will not know. Thats fine - its nice to get to know people and make friends! But I just was not expecting that. Overall, the food was DELICIOUS. Their cooking classes are kind of expensive but for the amount of food that we made and the experience, it was totally worth it. I highly recommend!

The class was fantastic. Doug and Dan were great. They did a great job explaining everything and answering questions. The food was great. I highly recommend this class.

Love this local kitchen store. The staff are very knowledgeable and helpful. We stop on in each time we pass through Uptown, definitely worth checking out if youre looking for a basic kitchen item, fancy gadget or anything in-between!

Very happy that I stopped in here!Sarah is a Super Sales Associate who helped me find the perfect Yeti bottle😊

I went to the breakfast class with my 13-year-old son. He was very nervous going in. But Chef Jeff gave him 3 high-fives for his work, and he was on top of the world! He beamed the rest of the day, bragging to everyone how he did better than his dad. I cant thank Jeff and his staff enough for a wonderful class and an opportunity to bond with my son. Truly awesome. We will return many times.

One of my favorite cooking stores. I dont really think its over priced for what they have. Maybe some things but most of the items are higher end. If nothing else, its a fun store to just walk around.

I have participated in several of the cooking classes at KW. Like the others before this one, I was impressed with the organization, patience with the participants, and the sense of joy throughout the process. The teacher was fun and engaging - and of course - the food was spectacular! I will also report that I drove north immediately following the class, and caught a nice walleye the next morning, so that I was able to test one of the Celebrating Walleye recipes on my own. :)

Sushi class was great! Instructor and assistants were super helpful and friendly, and the food was fantastic. I couldnt even finish it all and I eat a lot.

Update - 11/12 - both the owner and the customer service representative have reached out with me and wanted to make it right. I met today with the owner who sat and explained how my scissors, though can be sharpened, slightly warp over time and wont work with soft plastic. They are going to train their employees to explain this to applicable customers. They also replaced my scissors for free. I appreciate their willingness to politely educate and remedy the situation.----------------I hate to give a bad review but.... they ruined my Wustohof kitchen shears. I had them sharpen my shears and when I brought them home, I found out they were duller then when I brought them in! I called and they had me come in a second time to get them sharpened for free. The checkout clerk cut paper in front of me to show that they were sharp, but when I was at home I couldnt remotely cut into plastic (which is what I cut most often in my kitchen)! I called AGAIN and they said the sharpener checks for sharpness in the back by cutting credit cards. I dont know about you, but I cut soft plastics in my kitchen - frozen vegetable bags, meat in Saran wrap or a plastic bag, etc, not credit cards. They offered that I come in for a 3rd time - however parking is usually always inconvenient in the Uptown area and I have a baby who hates her car seat right now... so not something I really want to go do yet again. I wish they would not offer sharpening services for scissors if they cant do it right.

My all time FAVORITE kitchen store!! I recently moved out of state, and this is always a go-to stop when Im back visiting in MN!! Their staff is super knowledgeable and friendly! I also love taking their cooking classes!

Good class. Lots of useful information. Both instructors very knowledgeable and easy to talk to. Too much to eat!

When I lived in Minnesota I used to go to Kitchen Window with some frequency. I have done business by mail and web since moving. But I’ve stayed in touch with David Holker because he was always a knowledgeable and extremely helpful employee whether picking out garlic presses, selecting coffee paraphernalia, reviewing grills, and all manner of items in the store and questions about those items. Not only does his knowledge of the store’s products excel but his experience in using items and in cooking, in general, put him at the top of my list for who to go for when I need help! David totally rocks!

We had a wonderful time a kitchen window tonight. Our favorite parts of the evening were cooking the pizzas and eating them afterwards. The only thing that I would change is to make the class a little bit shorter and give us a little more freedom in how we make our pizzas.

I took the autumn pies and tarts class with Doug and the class was terrible. He literally talked for the first hour straight with directions for all the pies that we would be making during the day, a serious 15 minutes about fat content in butter and another 20 minutes about the differences between lard and butter pie crusts. His taking for 1 hour straight prior to the class starting didnt leave bough time for baking. Additionally the recipes provided to use during the class didnt match his verbal instructions and Doug was quick to scold me when I didnt follow his verbal instructions from and his 1 hour dissertation prior to starting to bake. During the 4 hour class ( which went 1 hour over due to his content blabbering) I literally rolled out pie dough. There were so many people in the class that I couldnt make one thing from the beginning to the end. 1 group make the dough, another group made the filling, another group chopped the apples, etc.. Over the course of the entire class I only rolled pie dough and put it in a pie tin or a tart pan. Guess what, I already knew how to roll pie dough so the $160 cost for the class didnt feel like I received any value. Be aware you will have about 30 people in the class, so you will not make 1 single item by yourself. In my group there were 2 ladies that pretty selfishly grabbed on to everything they could to bake all the key components and make the dough. This left nothing much for the other 4 people in the group other than rolling dough and chopping fruit. Didnt need to spend $160 to chop fruit and roll dough. My daughter who took the class with me made a sauce for on top of one of the tarts and helped roll pie dough. Seriously didnt make 1 single thing in total. Worst class ever.

All the classes Ive taken have been great. The staff of Kitchen Window work really well with you trying to solve anything you ask. Ive had knives sharpened and obscure parts acquired. I see a ton of reviewers complaining about the return policy and I couldnt disagree more. I bought a popcorn marker which worked poorly and Kitchen Window took it back and fully refunded me with no questions asked. Its pricey but at Kitchen Window you get what you pay for.

Kitchen Window is a treasure trove for cooks and bakers. They are well stocked for all your culinary needs. Their staff are extremely knowledgeable and full of ideas. They are are true gem of a store. Check them out!

Our street tacos class was fantastic. Great instructors who made it fun as well. We would highly recommend taking a class here.

My husband and I had a great time at Kirchen Window’s Mexican Small Plates class. There was a short education session at the beginning, then well designed and supported stations at which we made our 5 dishes. There were a couple of spots where it bogged down a bit, but everyone was pleasant and patient. We learned a few new techniques, and enjoyed the food. It was s fun way to celebrate his birthday!

One finds out what they dont know about knife use. Excellent class. Thanks Chef Dan and Crew!

It was a great night learning and eating wonderful food. We made it to the midnight summer grilling & it was worth it!!! However we would’ve liked to receive the recipes beforehand to take notes!

Great fun. Excellent Riedel seminar and making the small plates was not only fun but delicious. Kudos to the staff!

Some of the people who work at kitchen Window seem like the most unfriendly, jerks. Every time I go there I say I am never going back. I bought a sauce pan on Saturday and decided I didnt want it because it was way cheaper everywhere else and returned it on Sunday. Didnt open it and didnt use it. I got some serious attitude from the people behind the counter. One of them opened the box and said this looks scratched i told them it wasnt used and she said I was just kidding. The other just made it sound like it was a crime to return something by saying heres the process... i wanted to barf. I have the receipt!! Like I said JERKS.I am modifying my review after reading the response. I appreciate Dougs response. I forgot to add that everywhere they advertised a price of $99 they were also accepting their store coupons.. Regardless. I didnt appreciate being made to feel like I was committing some kind of crime for retuning an unused item with a receipt one day later. That alone is reason for me to not come back. Maybe it was an off day for people behind the counter but like Ive said before, this is not my first bad experience with staff at the store.

Great retail space. Prices are a little high, but its a good place to find high end kitchen gadgets. Registered there for my wedding and received a free cooking course. Highly recommended for wedding registry.

We had a great time. The chef was knowledgeable, friendly, upbeat, and easy to talk to/ask questions. The assistants were friendly and helped guide us through the experience as well.

I dont typically write reviews, but feel like I have to after the cooking class we went to for my birthday, which was a huge disappointment. First, the groups are way too large, we had 8 people at our station which was so many, some people didnt even get a chance to do any cooking. My husband and I got to chop 4 shallots and sear a few hens. Thats it. The whole class. This would be fine if it were more of a demonstration but the chef leading it literally did no demonstration of the cooking techniques. He just shouted instructions and said go. Everything was pre-measured into little plastic containers so it was just dumping things into the pots, stirring and you are done. Also, all the ovens in the facility were broken (think maybe check those before class?!) so last minute changed plans for cooking which led us to be behind schedule and the chef rushing around barking orders at us and making us feel like we were doing things wrong. On top of that the food was sub-average. Save yourself money and just buy a meal kit and cook at home, pretty much the same! haha Or if you want a real cooking class go to Cooks of Crocus Hill. We have done a few there and they are SO MUCH better. Super bummed we didnt go back there for my birthday gift. Will know better next time!!

The guys that put on the class were great. They explained everything thoroughly and in an easy to understand way. It was the best!!

Awesome grill class!! Instructors were very knowledgeable and patient (even with some rowdy classmates!!). Highly recommend.

I took the fish fundamentals from Jeff. The class was amazing and Jeff is the perfect instructor. Only issue is high cost to park in the parking ramp, but thats not Kitchen Window issue. Planning to take more cooking class at Kitchen Window.

I love the cooking classes at Kitchen Window. I learned so much from Chef Jeff Faster and more practical ways of cutting vegetables and meat. How to sauté and how important food temperature is . Chef Jeff was so patient with us and able to explain in clear and practical methods how to cook food! I am definitely signing up for another class and this time I’m bringing my daughter with me!

Read other reviews and be aware of this businesses customer service. We obviously were not the first customers with an issue. Bought a gift card for a Christmas gift for my wife at the kitchen window staff’s recommendation. They recommended the card due to cooking classes not being up to date online and then the website being down. I originally wanted to buy certificates for classes but couldn’t due to the class and website issues. The staff reassured me at the point of purchase that I could return the card if the classes weren’t what my wife wanted. We attempted to find classes she wanted and they didn’t have any offerings so we tried to return the card a few days after Christmas and we were told that it wouldn’t be a problem but that the general manger needed to process. We came back a week later to return and they refused saying it wasn’t policy to do so. After being reassured by 2 different managers that it would be resolved, I received a call from the store owner. The owner was noticlibly upset that he was having to deal with this on a sat. After explaining the situation to him he said ‘we can’t help you, it’s against policy’. I explained to him again what his staff had explained to me at the point of purchase. Halfway through our conversation he became very upset and said he was recording our call and he wouldn’t tolerate threats. Let me be clear, there were no threats made. I clearly stated that he was loosing a longtime customer and that reviews would be made online. He then went on to explain that he would not tolerate threats to defame him and his name. As a consumer I can’t say I’ve EVER had an interaction like this with a store manager let alone a store owner. There was no element of attempting to resolve any aspect of the situation. I am shocked as a consumer to have had this experience and will recommend to family and friends to never give them their business.

Great class, a lot to absorb but the teachers took the time to answer all questions. tasting the same ribs cooked differently was really interesting.

Attended our first class here, as a date night out with my husband. We had such a great time. We took the Kamado Joe grilling class, and it was awesome. We learned so much about our grill, and the food we made was just amazing. It was so fun to be able to sip on a glass of wine and learn about the different recipes we were making. The staff is extremely knowledgeable and very helpful. It was a great experience overall. I highly recommend trying a class, it was well worth it!

Have taken many cooking class in the Twin Cities and this was by far the most fun and most relaxed. Tons of staff to help and not one did I not feel like I knew what I was doing. Will be going back sometime soon!

My husband and I visited your store today with the intention of purchasing all new cookware as all of ours needed replacing. All the staff were exceptional, but both Ron and Michael both made this an over-the-top experience and so enjoyable. I’m so thankful that stores like yours still exist. Some things, like real-world experience and expertise cannot be replicated in this impersonal, online world we find ourselves in these days. We had so much fun and, while we blew right past our budget, felt we got such high quality products and at such fair prices, we couldn’t help ourselves! We will be back for our new grill soon!! We couldn’t fit anything else I the car today. :) THANK YOU!!

Please be careful of false promotional programs with this store. I was advised that 4 expensive knives I purchased on 2 occasions as Christmas presents would qualify for knife sharpening classes- the store has refused to deliver on its promise.

The International Dumplings class was so fun! Great information, instruction, hands on, and you got the recipes!

We had a great time! Chef Jeff was great and the recipes were delicious! The venue was amazing!

Learned a ton ate some great food and had a super fun time with my family! plus met some really nice people. Thanks Kitchen Window I love my new Kamado Joe Grill.

I highly recommend the Fundamentals of Pasta class. It was great fun and we learned so much in this class. We learned how easy it is to make pasta from scratch, and now I feel confident being able to do this at home. The instructor and the assistants were all so helpful, the facilities are very nice, and to top it all off -- we were even able to drink wine while learning.

Best selection of windows in the twin cities. Highly recommend. Weekends can get busy.

Great kitchen store. Prices have gotten much better. Some of these reviews are ridiculous. I think because of Amazons willingness to take and return almost everything, people have become accustomed to returning anything they want for any reason. If the company that made the product wont let you return the item to them under theyre warranty, why would kitchen window? KW is not a monster monopoly that can take losses because companies like all clad have turned to junk. Im afraid these days its cool to support your local brewery, but every other item buy online for the cheapest price possible.

We had purchased a gift card for this class and scheduled the date months ago. But when Hurricane Dorian hit, a family member of ours needed respite and planned to visit this weekend. His home has beem wothout power for 6 weeks and was also floode. His clothes and shoes were washed away by the ocean. He couldnt be clear on his plans due to the chaos of the disaster cleanup. (I mean this was the most powerful hurricane on earth this year. His island was nearly totally submergedIt was Grand Bahamas Island.) So I found out a few days before the class that he was coming on friday, the same date as the class. I asked kitchen window folks to make an exception on the cancellation policy and help us out by transferring the value of the gift card to another class. They didnt have much notice but sadly, they never even returned the call to deny our request. They just ignored it all together. We have a few more gift cards to use but this left a bad taste in our mouth (no pun intended). One thing for sure, I wont be recommending this place to others or buying future certificates unless they remedy this for us. I highly doubt Kitchen Windows donated to any disaster relief funds in The Bahamas. This could have been a tiny action to say we are sorry your island was almost totally destroyed and 100s of people are missing, presumed dead. But they couldnt even bother to acknowledge that we called to ask for help. Shameful.

Amazing what my husband and I learned during our Grillmaster class. Well worth the money. Had a great evening together and met others that shared so many common interests that we bonded and will try to do it together again.

I am not a super culinary wizard, and I don’t frequent stores that specialize in kitchen supplies. That being said, this store blew me away! I sought out this store because I needed something specific. I approached the store from the inside of Calhoun Square (there is another entrance from the street). They had a sort of clearance happening out front. Everything was half off, making the prices for a wide variety of items quite affordable. I was able to browse the clearance as I pleased without being hassled by the staff.When I was satisfied I didn’t need any of the clearance items, I walked into the store. Immediately a person asked if I he could help me find anything. He took me directly to what I needed, told me how the display was arranged, and left me to thumb through the items. I found exactly what I was looking for! There was an excellent selection.On my way to the counter, I found an item I was not looking for, but I knew my mom needed. I called her, and she listed off several items she wanted me to pick up. I had my item, lots of items my mom wanted, and my phone in my arms. I told my mom that my hands were full, and I would have to take her there later. Like magic, a different sales person offered me a hand basket with a smile. I graciously unloaded my items. At another point, I told my mom I didn’t know what a thing was. The sales person appeared and answered my question. Granted, he was obviously listening to my conversation, but his help was appreciated.I checked out, and honestly paid less than I expected. The prices are higher than Target, or Walmart, but the items are higher quality. The store prices seemed lower than equal-quality items online.

I attended the Grillmasters Series: Ribs & Sauces. I have been grilling and smoking for many years, and was surprised at how much I learned from this class. The staff was great - very professional, knowledgeable and welcoming. The added bonus was being able to enjoy the different recipes that we prepared.

Jeff and Steve did a fantastic job of keeping everyone engaged and remaining totally approachable and professional. And the food was fantastic too!!