Really great experience working with Sam to update two of the phones on our plan. He was knowledgeable, didn’t try to up-sell us and gave us excellent service. We were in and out as quickly as could be. Highly recommend!
Karina was super helpful setting up the new phone! I only shop at this store as the customer service is outstanding! Thanks for being dependable!
I would like to commend the service and person who has assisted me many times. His name is Sam Ness,the Minnetonka store. It is so helpful to have someone so pleasant and knowledgeable available at this location. Kudos to you and your team.
Sam was very patient and knowledgeable!
After having a very bad service at a different location. Sadly the lady I had was leaving. None the less I had very good service and in and out very fast. Store could be clean more even more so with the virus but they got what I needed done the staff was in masks. and even more so for my trade in than I thought. I hope they never leave.
Very Slow. Took me 1 hour just to talk with somebody. buying a phone should be faster. i took my money elsewhere.
Sam was wonderful! Extremely patient and kind to this 75 year old woman who hates technology and Verizon in particular. His EXCELLENT customer service skills are the only thing that kept me from going to a competitor.Give him a raise!!!
Super helpful staff! We went in looking at watches to get my daughter. The staff was very helpful and answered all of my questions. They also took the time to set up the watch for us and showed us how to use it. Awesome experience!
James was very helpful and did such an awesome job correcting the issues my phone was having. Location was also clean and well taken care of.
Sam is wonderful! He patiently helped me with setting up my new phone and what I needed for accessories. Thanks Sam - I will be back and recommend this location.
Dont waste your time at this store, go to Eden Prairie store, they know whats going on. The Minnetonka store is a joke, so so messed up.
Went into the store on Black Friday weekend. Aaron was AMAZING!! I highly recommend working with him. He was very helpful and knowledgeable!
James was so incredibly helpful. Short story is my phone was having trouble charging, no other place could figure it out, but when I came here James sat down, fixed the problem, and helped me to prevent the problem from happening again.I cant stress enough how helpful it was for me to come here.
Great group of guys, I recommend Aaron. He personally walked me thru everything when it came too setting up the new phone. Thanks again.
I switched from AT&T to Verizon to add the gizmo watch for my daughter. Guys from this store were very helpful and personable. I highly recommend using this Verizon location next to Pot Belly off of hwy 101 Minnetonka.
James helped me out excellent service, followed through and very patient with me learning the phone. I recommend him to everyone thank you
Sam and Josh have made my partner and I feel really comfortable during the process answered all 100 of my questions and I felt confident and buy in from them they are amazing guys and I will refer all of my friends to them 10 stars if I can
I wanted a new phone and the kid helping me had to keep going back to his computer to look up prices, and when he did he kept trying to upsell me to another phone. I got so sick of it I ended up having to tell him to focus on the phone I was actually asking about. After everything, I ended up double paying my upgrade fee. Accessories are way too expensive and theres no prices on anything.
I got great help with my new phone after having a horendous experience buying on line and dealing with verizon customer service. Will definitly come back here if I need anything else. Thanks.
Wonderful help!
Great service. Very helpful and friendly
Josh Newman at the MInnetonka, Minnesota store is a FABULOUS salesperson!!! He was so knowledgeable, helpful and patient!He was personable and polite to all his customers! Nancy Scheel
Amazing service! They are under new management and I havent had a better experience at a retail store than this TCC location. Went to a corporate location and had to take a number and got treated like another sale. Will always be going back to this location, thank you for the awesome experience!
Top notch service!! Recommend!!! Aaron was amazing! Thank You!
Sam was very patient
Well, all the pictures Ive posted on Maps have been with devices Ive gotten there!! 🙂 I should really take a photo of them.
Great employees who stayed late on a Sunday to make sure everything was set up before we left.
Just spent 2 hours with Nathan Kestner at this location getting my new Samsung phone - what a great kid - super knowledgeable and very helpful...highly recommend him!!
The best service Ive received from a cell phone retailer.
The only employee working refused to help me. Instead of calling HQ to take me off my family plan and set me up on my own; he wanted to watch the Simpsons
Only one person staffed... crazy! If you have time on your gas go to this store :(
Very kind and helpful!
Staff not very knowledgeable.
Very expensive, nice place
Great customer service
Nice experience.