Horrible company with even worst customer service. I ordered some blue bins, took a week to ship but in the mean time they sent me 12 emails of nothing but fluff. Bin arrived busted up, poorly packed in a box with no protection. Called PAC to notify and resolve the issue, was told someone would call me back. Four days later no call, called again this time told to send photos by email. Three days later no response, called again and this time got the rudest rep on the phone. NO ONE NEEDS THIS KIND OF SERVICE.
The professionals at Production Automation Corporation have been a joy to work with. Fast, Courteous and Kind. Pretty refreshing to works with a team that really gets “it.” They have the knowledge and the product selection that helps me to get exactly what we need. Every time.I would recommend them to every one of my co-workers and colleagues in the Semiconductor Industry.Todd CarrierInfineon Technologies
I have been doing business with PAC for 20 years. We use them for PPE, hand tools, benching, lab furniture, swabs, solder tips. I have had a very successful relationship with PAC, Craig Stacey specifically, and few, if any, issues. I would highly recommend PAC for any lab environment needs.
Purchased KN95 masks as we prepare for our return to school. They are extremely soft and very high quality. I received them within a day of my order.
I am a home healthcare aid and was having a difficult time finding gloves, masks and face shields. PAC had these items in stock and shipped them the same day they were ordered. It was a great experience and I will buy from them in the future!
We recently moved to PAC as supplier and David Cornett and his team has provided an excellent service, Great attitude and fast quote and always trying to ensure we have what we need and for that I give then a 5 StartThanks PAC and David for making it happen.
I had less than a month to outfit my shop before I had to leave for a two month training period. I had an opportunity to purchase tool drawers and wanted to go with Vidmar brand, but got messaged that instead of a month, I had ten days to put in any large order. I called Mr. Nazdam who informed me that he was heading on vacation at the time but would be more than happy to help me after he returned. I explained the situation and Mr. Nazdam willingly re-racked his vacation just to do a site visit in order to help me get a quote in on time.He was incredibly professional, knowledge and went so far above and beyond that if I ever need to order anything like this again, Im going to Production Automation Corporation first.They were amazing, start to finish, and patient with me and my unit, and absolutely critical in allowing me to stand up my shop. I cannot thank Mr. Nazdam and PAC enough.
PAC has been great to work with! They are now doing my VMI program and working with Tim Nadzam is great!
My company has been using PAC to stock our floor stock items along with other production supplies as needed. They meet our needs in a timely manner and work any issues to complete resolution.