user
Denver Mattress
4005 N, Grape Rd, Mishawaka, IN 46545, United States
Appearance
Denver Mattress
Comments
St
Review №1

We bought a king size doctor’s choice mattress from Luke Purcell. He was professional, knowledgeable, and personable. He did not try to push us in to buying a certain type of mattress, instead, he showed us mattress’ based on our needs. We went to four other stores after he showed us the king size mattress but we went back to Luke because of his outstanding service. Thank you, Luke!

MP
Review №2

As always, my experience with Mauricio at Denver Mattress has been a pleasure. I bought a Purple Mattress from them a year and a half ago and have since bought Purple sheets and just now a Purple Harmony pillow from them and every single time it’s been easy, simple and an absolute pleasure of a shopping experience. If you want a the best customer experience, come to Denver Mattress and ask for Mauricio or Juan.

De
Review №3

Had a good experience shopping for a new mattress. Walked into the Mishawaka, IN. store and was greeted by staff. Juan Cervera introduce himself to us and asked what kind of sleep patterns we have. Then showed us the different mattresses. We walked around looking at all the mattresses and laid on them to get a good feeling. Juan later checked in on us and we found the one mattress we liked the best. Juan walked us through the paperwork and we completed the sale.Unfortunately the store didnt have the mattress set available at that time. Juan checked and it would be about 2 weeks and Juan would call us to set a delivery date.Thank you againDean Jones

do
Review №4

I originally went to Ashley furniture for a new mattress and left there upset in tears after a horrible experience when my sister told me to go to Denver Mattress. Luke immediately greated us when we walked in, I told him what happened at the other store and I was very emotional about my experience and I just wanted a new mattress. He was very polite, concerned about my other experience and assured me I would not have that experience with them and I would leave being happy. After showing me multiple mattresses that woukd fit my needs I had explained to him that I was looking for I left with everything I wanted and happier with my purchase then I was with what I was going to get. If your in the need of a new mattress I would highly recommend going to Denver Mattress where you are treated with respect. I can assure you Luke will take great care of you as I am sure any associate there is capable of.

Jo
Review №5

Juan helped me with my bedding purchase. Very nice young man and very helpful.

Ja
Review №6

Juan was very knowledgeable and had a good balance between giving us information and giving us alone time to make a decision on what to buy.

De
Review №7

The sales associates were exceptional! We were not hounded by anyone, but helped when we needed it. Was in and out quickly. Love how easy it was.

Ch
Review №8

Gus was very patient, knowledgeable, and helpful. I went to two other mattress stores and decided to buy at Denver because of Gus’s service and the choices you offer.

Bo
Review №9

Juan was excellent! Very helpful and informative without being pushy. This is our third mattress from Denver Mattress. We will keep coming back.Thanks Juan!!!

Je
Review №10

Sales representative knowledgeable and professional. Good selection to choose from. Facility clean.

Cy
Review №11

The salesperson I had was really helpful. I would definitely recommend your store to family and friends.

Li
Review №12

Juan was extremely helpful. He explained different mattresses and was very patient while we tested them.

Lo
Review №13

A lot of pricey mattresses but some do look comfortable. They have variety or mattresses to choose from. Also they have a furniture side of the store and a bedroom side ofThe store so they don’t only sell mattresses here. Friendly employees and cleanliness through out the store.

Er
Review №14

The salesman was extremely helpful. It was a completely pressure free experience. The delivery guys were very polite. They set up the bed and were in and out within about 10 minutes. It was a way better shopping experience than I imagined it would be when I thought about going to look for a new bed.

Gu
Review №15

Very knowledgeable. One fine gentleman

Pa
Review №16

Great service. Juan answered all of our questions and was very helpful and professional. Not pushy.

Ma
Review №17

Friendly service, zero pressure in buying they let us walk around and look without anyone bothering us, and if we had a question someone was right there to answer them.

Am
Review №18

First off...Juan is the besssst! He was extremely patient with all my questions especially while having two of my small children there. I wanted it to be an experience for the whole family and my kids had a great time as weird as that sounds shopping for mattress’. We will always be lifelong Denver mattress customers! Thanks so much!

De
Review №19

The salesperson was very helpful. The mattress was for my son and was the one trying out and keeping him busy. I appreciate his patience.

Sh
Review №20

Gus was great giving us all the options and payment processes directly and we were so happy with our purchase.

Ju
Review №21

Very friendly staff. Straight forward and they dont point you straight to their priciest mattress or sell you any more than you want.

Ca
Review №22

Mauricio is excellent! Great customer service even after the sale!! Will be buying our next mattress from him!

Al
Review №23

We had great service, the salesman was very knowledgeable and had the answers to our questions. We bought the set, really like Denver Mattress. A special thank you to Juan Cervera, our salesman!!!

Re
Review №24

The staff at Denver Mattress was helpful and friendly. They didnt pressure to buy. The listened to what I was looking for in a matteress and I found what I needed.

Ji
Review №25

Nice selection of mattresses. Part of Furniture Row which is connected to other furniture stores.

Cr
Review №26

It was a very pleasant experience, fast, friendly and efficient.

Ji
Review №27

Good prices, decent quality furniture,nice salesLady

Te
Review №28

Best mattress place in the area...staff was good help and no pressure from them !!

Jo
Review №29

Salesman was great, no pressure thats the way I like it. Very knowledgeable

Ry
Review №30

We went mattress shopping at the grape road location and settled on the doctors choice plush with the adjusting base. Luke was very helpful in selecting what setup to go with, and was very knowledgeable when it came to pricing and differences in the mattress’ and bases. Would definitely recommend this place and I’d also recommend asking for Luke! Also really liked that the pricing was posted on all beds with different package deals. So I didn’t have to ask about each one.

Ka
Review №31

Talked with a gentleman named Luke, Purchased a mattress for my mother long distance. Was so easy.. Thank you

St
Review №32

Extremely knowledgeable & friendly service!

Ap
Review №33

Super helpful and knowledgeable! Went in to buy a new Tempur-pedic split king with adjustable bases. Ended up buying a Purple mattress split king with the adjustable bases. Salesman did not care that it was half the price and even when we were laying on and trying out the $300 sale floor model he showed us the same attention and consideration. He explained every detail and answered every question no matter how much we were going to spend. Highly recommended!!

An
Review №34

Great service and recommendation for sale item. Appreciate the help Juan

Ki
Review №35

Very happy with our mattress. No pressure to buy. Sales guy was very helpful and knows the product!

me
Review №36

Juan was the best. He asked if we needed help and when we said we were just lookin he said let him know if we needed anything. When we decided what we wanted he helped answer all my questions and then some. After checking out we saw something else we wanted and he helped hook us up with everything we needed. He was very polite and knowledgeable. Highly recommend him!

Ma
Review №37

Very nice sales person who took the time to answer my questions and yet was not pushing. My only concern was they had no pamphlets showing the construction of the mattress, everything was electronic. If I go to a brick and mortar store I expect some written pamphlet I can take with me to compare with others.

Al
Review №38

Very knowledgable, no hounding, gave me what was best for my back and my wallet.

Mi
Review №39

Gus made a complicated process easier.

Do
Review №40

Super informative, in a relaxed, no pressure atmosphere. It was a very easy experience.

Da
Review №41

Friendly staff. No pressure. All questions answered. Really enjoy doing business with them.

Da
Review №42

I went in to three different mattress stores today and this is where I ended up buying a bed our salesman was perfect . Super helpful, friendly he wasnt pushy at all but he was knowledgeable about the beds

Ce
Review №43

The manager Mauricio and salesman Juan took very good care of us. Highly recommend shopping here if your in the market for a mattress. Very professional and extremely helpful and knowledgeable.

My
Review №44

Great place. No pressure to buy but very knowledgeable and helpful staff. Also the delivery and setup was extremely quick and professional. Will buy again.

Sh
Review №45

The workers there were every nice and helpful and helped us pick out the best mattress for us.

Le
Review №46

Excellent customer service. Juan was amazing!

Ci
Review №47

Went in looking at Doctors Choice mattress, Juan was our sales person and he did wonderfully for us. We werent sure of model we wanted so he laid out what we were looking at and then left us alone to test, talk and decide WITHOUT him breathing down our necks. After about 30-40 minutes we had made our decision and Juan helped finish us up and back to the rest of our day. Will definitely go back to Denver Mattress for future needs.

ca
Review №48

Juan was AMAZING he helped us get the perfect mattress for our family plus upgraded us to a king! (as we had a queen before) he was awesome at finding a bed to fit our aches and pains and it even has a cooling layer! our experience with him was amazing and i will definitely be coming to him for my all my mattress upgrades in the future! 100% pleased not to mention he made it possible for us to leave with our mattress so now i can get a good nights rest TONIGHT!

Ka
Review №49

Juan was my sales guy and he was extremely helpful. Answered all my questions thoroughly.

Am
Review №50

The gentlemen who helped us was very kind and knew exactly how to help. He was an excellent sales person and was respectful. I honestly bought from him because I liked him!

Ch
Review №51

Juan was our salesperson and was amazing! He was very attentive to our needs and extremely helpful explaining everything and answering all of our questions. Extremely happy and impressed with the service we received ! Thank you Juan!

Je
Review №52

We came in to Denver Mattress with a very general idea of what we wanted. Juan warmly greeted us and began the process of helping my daughter choose her mattress. After a few questions, Juan had her try one out and it was a homerun first try. I pushed for her to try another to be sure but even after testing a few more, she ultimately chose the first one. The order process was simple and Juan offered a package that had a mattress protector and new pillows saving me a trip to another store. Delivery was set up and executed quickly and on time. We hit a bump in the road to sweet dreams with a tear in the side of the mattress, no worries though because they simply set up another delivery to bring us a new mattress and take the other. My daughter is a happy sleeper once again. Thank you, Juan for your outstanding assistance.

Sa
Review №53

The sales associate, Mauricio, at Denver Mattress was very friendly, knowledgeable, and helpful. We found what we were looking for almost immediately. Would highly recommend Denver Mattress!

di
Review №54

Wonderful experience. Our sales person Juan was extremely helpful with helping us choose our fabulous Purple mattress. Great price and after shopping around at other places we found the perfect “Purple” mattress. Feels like we are sleeping on a cloud.

Ta
Review №55

Luke was very friendly and informative. Cant wait to receive my purchase!

Cr
Review №56

Very knowledgeable and helpful.

Sh
Review №57

The salesperson and warehouse worker were both friendly, professional, and knowledgeable. Would recommend.

Fa
Review №58

We went back to the store to purchase 2 purple pillows. The store did not tell us either time that they were not available in the store until we paid for them. Then was told they would be shipped. Should receive a confirmation in 24-48 hours of shipment. 4 days later no confirmation. Disappointed in the communications.

He
Review №59

Juan was great to deal with. Very knowledgeable and never felt the pressure to buy.

Ca
Review №60

Luke was wonderful to work with. Very knowledgeable on the products, helped us choose the best mattress for us!

Li
Review №61

I couldnt tell you if the mattress is any good because I still havent gotten it. They told me it would be delivered the day after I bought it, and now that I have called because I still dont have it, they tell me its going to be two more weeks until it can be delivered. Literally the main question I asked was will I have this mattress this week. They said yes. They lied. Sure took my money right away though. Juan was nice, but Im not happy with this service.

Da
Review №62

Excellent service. Great delivery. Communication was perfect.

ka
Review №63

My husband and I dealt with Mauricio. We had a great experience here!! We loved that there was no pressure to buy. Also the customer service was more like 10 stars. When we walked in we told Mauricio exactly what we were looking for. Instead of putting us on the most expensive mattress that had nothing to do with what we wanted he put us on the perfect Mattress, he also had us try others out according to what we were looking for. We ended up buying the first one he put us on!!! I will never shop anywhere else again. So many places we went to tried to push us to buy the most expensive mattress, we would tell them what we were looking for and they’d take us to whatever was the most money not ACTUALLY listening to what our needs were. I would recommend this place times 10! And give 10 stars if I could. The manager was SUPER attentive and nice as well. He made sure we were well taken care of customers.

Ke
Review №64

Juan was very helpful, courteous and speedy! He helped us find what we needed wout wasting a ton of time 😁😁 very pleased w our experience ... 👍

Sh
Review №65

Denver Mattress was very customer friendly and our salesman, Luke, was very knowledgeable and friendly. I was able to try out the mattress I was interested in and they had it in stock so that I could take it with me. Good experience!

Me
Review №66

Super easy ordering experience and great customer service. Looking forward to sleeping on my new mattress!!

De
Review №67

Very professional and helpful throughout the entire process.

M
Review №68

Not impressed. Employee wasnt very helpful so I left and purchased at mattress firm. They wanted my money. Evidently Denver mattress has enough.

Ma
Review №69

Excellent professional assistance in placing a new mattress order over the phone after doing web based research. Great experience to the point of order. Trusting the delivery is equally good.

Br
Review №70

Great experience, the salesman Juan was a great help.

Ro
Review №71

Large selection of mattresses to try, of different constructions. Decent prices. Our consultant was helpful without being in the way and gave us time to make our decision. I recommend Denver Mattress.

Jo
Review №72

The manager, Mauricio, is the man!!! He had me in an out of the store in less than ten minutes. The quickest, no-pressure, kind type of service anyone would hope for when going shopping. Efficiently scheduled delivery for the next day!!! Amazing.

Pr
Review №73

Mauricio was very helpful! He thoroughly explained all of the options available in detail. I’m personally a back sleeper and he helped find the perfect fit for me. He didn’t try to push the most expensive mattress onto me, like other competitors have. I greatly appreciated that!

Sh
Review №74

Very easy to deal with! Very happy with purchase.

Jl
Review №75

Juan Cervera Was very attentive and not overwhelming thank you

Ca
Review №76

Big kudos to Denver Mattress Company. My daughters cat decided to use her bed as a little box so I needed to quickly replace her mattress. I need to stress here the one of my daughters most beloved things is her Bliss mattress from Denver Mattress Company. Anyway, within a day and without going to the store the matress is in order and will be replaced shortly.Thank you Mauricio for getting this all done over chat!!!!!!

Bu
Review №77

Mauricio was very helpful in helping us select a new mattress...even though he was very busy that morning he managed to help everyone properly... thank you Mauricio We’re looking forward to delivery

An
Review №78

Really amazing. They worked with us to answer any questions I had. I made sure to go in as a informed consumer. They made sure to give me their best with everything I and my grandmother threw at them or thought I knew. It took us a few days to get everything ready but when I did, it was easy and quick to checkout. Rana ( I’m so sorry for misspelling ), thank you so much for being kind and guiding us to what we needed. I’m excited. You met us every single time. Thank you. The one disappointment I have is that the bed won’t be coming sooner, but that’s no ones fault. Good quality sells quick. We caught their Memorial Day sale, so it’s almost a steal with the price I paid for a Doctors Choice, King ( plush/medium firm). So yes, come here.

br
Review №79

Ken Witt was amazing! Very helpful, no pressure. We got everything we wanted in a couple hours! Very satisfied.

Je
Review №80

Mauricio was very nice and informative.

Ka
Review №81

Sales went well a bit disappointed that we had a delivery charge for the amount of money we spent. Also disappointed there was no sale even though we saw advertisement for an epic sale on tv.

Au
Review №82

Great help at the store finding the right bed. Sales folks on the store were very nice very professional

Sy
Review №83

Mauricio was very helpful when it came to helping me choose my mattress. He listened to my concerns and was very knowledgeable on all of the products in the store. His expertise helped me find my perfect mattress!

Ch
Review №84

My wife and I went in to buy a specific mattress and we were defeated when we realized that we weren’t going to be able to purchase said mattress because of the price. Just as we had given up hope the salesman showed us to the back and showed us one that was 70% off because of some water staining. To us that wasn’t a problem because it was handed with MicroBan and then sealed up again properly. We jumped at the chance to own this bed at such a small fraction of the price. We are so relieved to have our mattress and are very happy with our experience. Will definitely tell a friend, family or coworker to shop there for their mattress. Thumbs way up guys.

Cr
Review №85

Great service! Thanks Juan! Super helpful and he really knows his stuff!

Be
Review №86

Non-pressured sales, friendly, good selection

Br
Review №87

Always kind and courteous sales personnel.

Ke
Review №88

We had a great experience and Juan was really helpful.

Er
Review №89

Juan was extremely helpful and informative. Great selection and pricing. Definitely recommend!

Ma
Review №90

Salesman was friendly and helpful. Nice selection

No
Review №91

Very professionalWe were impressed

Va
Review №92

The salesman was super helpful and patient with my ever changing mind. We got a great deal and would definitely recommend Denver Mattress to our friends and family. Thank you!

Sa
Review №93

The sales team at Denver Mattress are so helpful and professional. They answered all my questions and addressed any concerns I had.I had to postpone my delivery a little bit and they were wonderful about it. They were willing to work with me to see what would work best.I will definitely use them in the future!

Al
Review №94

They were very informative and answered all questions we had. Very polite and easy to work with.

Ke
Review №95

We had a very positive experience shopping for memory foam pillow.

Pa
Review №96

Very nice salesperson no pressure shopping very informative.

Ja
Review №97

I have bought two mattresses from Rana at Denver Mattress. One was for myself and my wife, and the other for my two-year-old son. Both times she was an excellent help and she was able to work with us on the price. I have had two excellent experiences there and would gladly go back again

Mi
Review №98

My husband and I were shopping for mattresses. Mauricio assisted us and was very professional, courteous and helpful. He answered all of our questions and showed so much patience. His customer service was excellent and the prices cannot be beat. We did look other places but we highly recommend Denver Mattress.

Ro
Review №99

Was easy to decide and was able to understand sales

Sh
Review №100

Very helpful. Fair price. Great sales staff

Information
60 Photos
100 Comments
4.8 Rating
  • Address:4005 N, Grape Rd, Mishawaka, IN 46545, United States
  • Site:https://denvermattress.furniturerow.com/locations/Mishawaka/IN/100021?utm_source=FurnitureRowYext&utm_medium=cpc&utm_campaign=Yext
  • Phone:+1 574-273-9679
Categories
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations