Very helpful and patient with me. Started with a 10X25 unit and then downsized twice, 10X10, and finally a 5X10. Buildings are clean, asphalt between buildings is fairly clean and picked up. Pleasant people to deal with.
STAY AWAY!!! I was a customer for YEARS. Last year, I asked them to lower my rate. I was paying $200/month while suffering through covid. They kept saying I had to pay on the first, every month, or they couldnt even negotiate with me. It didnt matter if I paid every month on the fifth or the seventh. If they didnt have it on the first, they wouldnt talk.The manager was unhelpful and unforgiving. I called them last week to tell them I was clearing out my unit and they still want me to pay $200/month though I cleared out in 5 days. Loyalty meant NOTHING here.I will NEVER rent from this company again.I gave two stars for the woman at the front desk. Kate, I think. Shes wonderful.
Rachel was so helpful and helped me find the perfect storage unit! Units were clean and so was property. She went above and beyond to make sure we found the right size space for what we were storing
Very friendly very helpful
Katy is very helpfull and nice person
Stacy was extremely helpful in getting me into a storage unit quickly. Make sure to call ahead as theyre in high demand and you dont want to lose your spot. Ive been using them for 3 months now and my unit has been safe, no water damage (despite lots of rain), and the property is immaculate. I will definitely recommend this storage place to others. Stacy has a very friendly attitude and it quickly felt like I was an important member of her community. Keep up the good work yall!
Oh my gosh. This place is awesome. The service & friendliness of Stacey was exemplary. I feel so confident in keeping my stuff here. Shes super conscientious, even swept the asphalt in front of our unit when she showed it to us. Fun to talk to and you really feel like she has your interests at heart. The unit was clean and access felt very well secured & supervised. I highly recommend using this storage facility; youll be very glad you did.
Great storage facility. I cant recall who signed me up initially, but she was very accommodating; showing me the various sizes and explaining pricing that would fit my needs. I picked the small one and was glad I did. Just enough space!!!! Every time I went to it, it was clean, no bugs or spiders, and dry. When checking out Stacy was very nice and professional, and made the end of rental experience hassle free.
Hello,I want to Thank Stacy for making my rental experience so easy today!! You were so kind and didnt make me feel like I was a bother or taking up your time.I hope your company values your customer service also!!Thank you once again for making my experience a GREAT ONE!!Best Regards,Angie
Rachel is the best. A great place to store!
Glad to be done with it. Nothing got damaged in storage / the gate didnt always work. Otherwise we didnt enjoy the 30% increase in rate after several months (just cause, not because we were late on payments) and I certainly didnt enjoy the late fee that one freak time after the rate increase. Didnt matter we were dealing with moving/being out of town/credit card theft/other life stuff. Two stars is the best I can offer this place.
Have rented at this facility in the past and just got a unit for winter storage of summer equipment. Easy access from the Interstate. Foxridge Dr provides quick access from two directions. Clean and very visible for safety and security.
Wonderful experience! Highly recommend this location for all your storage needs. Very clean and the staff is amazing!
Called to ask some questions and the girl who answered the phone was so nice and helpful! Will definitely be using this facility. Great prices too!
The property manager Stacy is lovely. She quickly went through all I needed to know and showed me the unit as well as how to use the lock. Great customer service and wonderful conversation!
Stacey the manager here is the best! She’s fun to talk to and made my move in experience awesome. The place itself is very nice and has smooth roadways and well maintained grounds compared to the last place I rented from. Whatever they’re paying Stacey should be doubled!
Got exactly the storage unit that I needed & the customer service that I received was excellent. Stacy showed me my unit, installed the lock & made sure that I knew how to use it. The paperwork portion took even less time than she was estimating. She was patient and very thorough when it came to the billing and check out procedures. Whatever she is getting paid, you should double it. One of the best jobs that I have seen in a while, promoting the company name. A job very well done.
Rachel is super nice and helpful!
After some months storing I am moving away - Stacy the Property Manager is a delight. She has helped me to organize my departure and was a font of information. Highly recommend this facility and this Manager.
Great storage unit. Rachel is amazing to work with. Very professional and efficient.
Stacy made getting a last minute storage unit so easy and even enjoyable. Stacy was up front and honest about all of our questions and gave great advice for our storage. It was such a joy to work with Stacy and will use Foxridge Drive Public Storage in the future if needed.
Great service and friendly staff!!
Came in close to the store closing but nevertheless the Manager Stacy was extremely helpful answering all my questions and showing me some units - I will return to store here soon. High standard of customer service, something we see less of these days.
Best place to store your stuff! Property manager is so nice and made the whole process super easy!
Read the fine print ! But even if you dont Stacy will explain it to you thoroughly and in the simplest of terms. Easy process with clean and secure facilities. Recommended indeed !!!!
I needed a last minute storage unit and just happened to live near this location. The moment I walked into the office Stacy was smiling and welcoming me in and had answers to all my questions. She is so wonderful and disarming, you feel like youre talking to a friend youve known for years. I couldnt have been happier with my experience. Thank You.
Overall excellent experience! Very quick and easy to sign up online (with a pretty good move-in deal)! Stacy, the office manager, was awesome. She was so sweet and helpful and she made the whole process easy and effortless!
My friend and went into Public Storage to check prices for our move. The two employees working there were so helpful, very professional, and friendly. I am definitely glad we stopped in. Would recommend this store to everyone.
I got prompt and affordable service from the folks at the Foxridge Drive locationCourtney personally walked me to the unit I rented, we inspected it, and she showed me how to use the lock systems. Couldnt ask for better.Its convenient, and easily accessible. Any time I need storage in the future, Im coming to Public storage
Stacy the property manager is a delight, I am going to be using storage soon and had a whole list of questions. She was patient and showed me numerous spaces. The whole place was clean and well kept.
We used this facility for over 2 years to store home goods and items we didnt have space for in our smaller house. The facility was always clean, the staff were helpful, and easily accessible. We would definitely use this company if we need extra storage in the future.
Stacy made the entire process simple and worry free. She knew exactly what she was doing ; explained thoroughly what I needed to do now and in the future when I am ready to leave my storage unit. I could not have asked for a better experience!!
I had a great experience at this facility. I moved from California and Stacy assisted me in securing a unit that met my needs. She is the best! Professional, understanding, very helpful -- and she has a terrific sense of humor. I highly recommend this facility and hope you have the opportunity to work with Stacy.
Stacy was extremely helpful and explained the storage process well. Very friendly and made me feel at ease. Facility was well maintained.
Talked with Stacy the property manager here a couple of times with questions regarding my future move to this storage facility. She is always ready to assist, friendly fun and professional. Great job Public storage for having an awesome member of staff.
This place is very clean and the prices are unbeatable! I shopped around trying to find the best price and Public Storage was by far the cheapest!
We worked with Stacy and she was up front about all of the costs and start up fees. She was very energetic and happy to help us. Would gladly use their services again if we ever need!
Stacy at public storage was very knowledgeable, personable, & helpful! The rates are good and the space was clean. The security gate was a plus!
Easy to get to off the highway. Hard to time it when someone is actually working though, always seem to be on break!
Great customer service! Called to make an appointment and Katy took an early lunch to help me out! So awesome!!!
Katy is an absolute angel. So helpful and courteous. Great experience and professional business.
Stacy was an absolute delight. She is was helpful and kind. we had an amazing conversation and she took care of the business I had to take care of quickly and with the authority of someone that is really just great at their job.
I am very pleased with my experience this morning!Stacy was the highlight of my day She made obtaining a storage unit fun and effortless! Will recommend Stacy and the Foxridge PS to my colleagues.
Stacy was so helpful and kind. She is excellent at customer service and anytime we need a storage unit we will always choose this location because of her. Thanks Stacy
Literally the worst storage i have ever rented. Never answer the phone or return messages. Stopped at the office many times during business hours and there was a sign on the door with a time for them to be back usually hours later. Units and property are disgusting, trash everywhere. Manager stacey has always been extremely rude and overall short and not helpful. The two positive things, the lady that rented me my unit and then the current assistant there was super helpful.
Great Customer service. Extremely accommodating. Makes my move so much easier and pleasant. Took excellent care of my needs.Very pleased!
Great experience, friendly and good customer service. The manager Stacy will take care of you and answer all of your questions.
Love this place. Always very clean and the girls working are always nice!
Great experience getting set up online and in-person for my move in. Stacy is wonderful, very helpful, thorough and explained everything I needed to know having never rented a storage unit before.
I needed to upgrade from a smaller storage unit that I had for a while and stopped in with questions. Stacy, who is also the property manager, was very friendly and patient in helping me narrow down options. Id definitely recommend stopping by if you need any self storage services in the area.
Really like the store managers here. very friendly and helpful, making the stresses of storing much easier.
Donny was an absolute delight. he was so helpful and polite. he was able to give me plenty information on the units and site. personally I felt comfortable talking to him. he was open and welcoming and had a smile on his face the whole time. he tookthe time to listen and help me with any and all my questions. BEST SERVICE I HAVE EVER HAD ANYWHERE FELT LIKE FAMILY!!!!!!
Have rented several storage units here thru the years and have always had a great experience. Reasonably priced, very helpful, and a convenient location. A special thanks to Stacy for her infinite patience and humor during our last transaction.
Stacy (Property Manager) was super helpful and friendly. She made sure I got the unit I needed and was great to work with.
Stacy was friendly and helpful with answering questions about my storage needs. The Mission location is clean and maintained well. I could tell Stacy takes pride in her work and making sure that she meets the needs of her customers.
Stacy at the Foxridge Drive location made my check-in experience quick and efficient. She made the entire process easy to understand, and I feel good about my belongings being safe at Public Storage. If you need help with anything, ask for Stacy!!! Shes got all the answers :)
Stacy, the owner is awesome! She is very helpful and she lots of fun? She made our stressful experience with having to move that much more enjoyable.
Stacy did a completely great job she made everything go by easily. I got in and out with no problem this is my first time ever renting a storage unit and she made everything completely fantastic I’m already happy. Thank you guys!!!
I have been in my unit for 3 years and I have been very happy with every aspect of my experience renting at Public Storage! The property manager Kandice makes everything quick, easy and convenient. She called and notified me when I forgot to pay my rent so I wouldnt have to pay a late fee. She does a great job managing everything so I dont have to worry about my stuff. I have really enjoyed working with her and Public Storage!
My experience was awesome, autumn was totally awesome. She was respectful and polite. She took the time to help we with everything she was extremely helpful she. Any information I needed she had. Great customer survice. And more than helpful. One satisfied customer :)
Very clean! Property manager was extremely helpful and made my move so much easier!
I needed a storage facility at the last minute. I was able to reserve a unit online -- it really is as easy as the website says it is. Nicole called me to set up a time for me to see the unit and fill out the paperwork. She was efficient, friendly, and very helpful. Everything was explained very clearly. Wish all retail establishments had customer service like this!
Rachel in the office was wonderful! Made a stressful situation so much easier! Definitely recommend this location!
Stacy is super helpful and funny! She hates Monty python and wants a goat. Don’t ask her if she’s from Australia. M
Popped in to Public Storage to see which size space Id need and lo, and behold, Stacy appeared, an East End angel in the flesh! She took me to eyeball the space, explained the locks and in/out codes, walked me through the digital contract, and, voila, the deed was done! If only everyone in a customer service job was 1/2 as efficient, cheery and professional, the world would be a better place!
This storage facility us priced right, in a good location, and I was able to pull right up to my storage space with a U-HAUL moving truck and unload without a problem. The staff was great to work with, they were fast and knowledgeable and made renting the space quick and easy.
Amazing service! Stacy was absolute great with my moving in process! Highly recommend!!
Stacy makes my day every time I see her; I have storage rentals in other parts of town - but I actually drive to this location just to enjoy her conversation while she processes my payments. She’s the best!
Excellent service from Stacy . Couldn’t have went any smoother!lovely lady to do business
The most professional retail experience I have had in recent memory. Stacy was flawless, reliable, fun, helpful and really smart
Stacy was very helpful and polite, answering all my questions and explained everything to me quite well
My experience at this location was very helpful and excellent. The property manager Stacy was very cordial, helpful and friendly. I would defintely recommend this place to others.
It was a great experience. Francis offered great customer service and explained the process clearly. I’m glad to have found public storage!
I met with Kandice as I was looking for somewhere last minute to move my stuff. She was super helpful and kind, even though I was late to our scheduled appointment, and was great about explaining the processes and answering my questions.Do be aware, the asphalt is not well taken care of, so drive slow!
Simple review of this business: Great customer service, Clean facility, Good rates.Stacy, the manager at this location is professional, kind and courteous. She helped me find the best size unit to serve my storage needs, and at a move in discount special as well. The contract terms to store at the facility were explained and easily understood with no tricks or deceptive motives.I would recommend this storge facility to others and rate it 5 stars.
Stacy is just awesome. Always smiling, ready to help and professional. I highly recommend this storage facility to anyone.
The process was easy and all of the information was given in easy to understand language. Nicole was very friendly and even pointed me to a comparably priced climate controlled unit. Very satisfied customer.
Very easy to move in, Stacy was very helpful, highly recommended.
Stacy the property manager is absolutely a gem! My wife and I were in need of a storage unit near our new home. And thank goodness we found her! She has made our move so much less stressful. We actually enjoyed renting a 2nd unit from her last week. Your the best Stacy. Thank you. The Burdolski Family
Emily I believe was her name who helped me out so much, go through bad times and she helped me get a storage bin right away I leven showed me how I could get a smaller one if I stacked things the right way and I got a move in special and was in out office 15 min! Property very clean and easy to see from highway! If your needing space,great customer service then go here ! Def recommend to any one who needing to move
Stacy was very helpful. Got a unit rented quickly and painlessly. Awesome!
This is a great facility! Stacy was very friendly, and very efficient, and thorough. Made for a great experience!
A very huge thank you to Kandice for being so helpful when I needed short term storage. She was very nice and helpful to me and my family. She answered questions and helped us fill out all our paperwork. She also personally showed me to where our stall was and gave some great pointers in how to protect our items.
This is probably one of the best customer service anyone could ever ask for. Nannette was a great help although she stated that she was training, she did a very detailed job of explaining the requirements to getting a storage. She engaged in warming conversations to eliminate awkward client to customer moment. Pam was also great, she participated in the conversations and made sure the energy was positively good. Kandice was also present during my visit and together these 3 make a very strong team and would impress any client that walks through those doors. Great way to start my busy day, in my opinion all 3 of these women deserve a raise or at least a well deserved compensated gesture from management.
Katy was awesome ad the storage unit was very clean!
Rachel was fantastic to deal with. Very pleased.
Offers great tips for pack and store with easy access!
Professional service all that was expected from Stacy, very courteous and informative
Stacy ia awesome. Great place to store
Well kept facility and Stacy made the sign up and unit selection very painless!
My husband and I came in to rent earlier last week and Kandice helped us quickly! She answered all of our questions and made the renting process very easy for us! Shes an asset to the company and I plan on recommending everyone I know to this location!
Stacy was a huge help and very accommodating! We stored with this company 4 months and had not one issue!
Very friendly would store here again - Stacy the Property Manager is so nice and always remembers my family, and my kids love her!
I went to get a storage unit yesterday with this public storage. Kandice was extremely helpful and friendly. The storage unit was clean. She was great and helped make sure I got the best unit for the price. I would definitely recommend this storage to others.
Nicole was so helpful. She was most importantly kind and detailed which helped me greatly. She was helpful and even took out extra time to help my Semi delivery driver get on and off the property even though it was very busy in her office she made sure we were taken care of and satisfied. This says ALOT about this business!!! Ive experienced many storage places due to my own business and line of work and this one by far was the best experience Ive had. She was great and the service was great!!!
I reserved a unit online and set up the rental today without a hitch. Thanks to Stacy for the great service.
Stacy is fantastic and runs a great shop. Would highly recommend.
Stacey was very helpful. She got me in the same day I applied. Into a very clean unit. Never had any troubles. Thank you all very much over at public storage on foxridge mission kansas.
Stacy was kind and very patient - highly recommended.
Stacy was the most amazing person to deal with ! Her personality made the business transaction just pure gratification! If you plan on doing business here please request Stacy.