SERVICE:Sam offered exceptional service, in regards to a screen repair and software diagnostics for an iPhone 6S. A very transparent business from repair to material sourcing with very fair pricing. Although it is a franchise, Sam definitely put pride into his work when it comes to testing the product as well as the repair.TURNAROUND TIME:The screen was shattered and the LCD showed minor signs of fragmentation and dead pixels, it took him roughly an hour with med-heavy foot traffic. (to be fair i was grocery shopping)PRICE:The pricing was very competitive with the competitors in the houston area, but overall you definitely get more than what you pay for in terms of service and parts.WOULD I COME BACK?Definitely and will be referring others who need repairs done. I did come back with issues with the work but Sam took care of it seamlessly.
He has super fast service and prices are the best
Sam offered exceptional service, in regards to a screen repair and software diagnostics. definitely does excellent work when it comes to testing the product as well as the repair. The pricing was very competitive with the competitors in area, service is exceptional definitely get more than what you pay. this is my one stop. highly suggested and recommended others who need repairs.thank you SamSusane.
Great deal on fixing phone and good job on the fix. Screen returned to me fixed and in working order.
Quality product, super fast service and reasonable price too. Got my new brand XS Max LCD repaired last week and waited all week to check product functionally and interface. I have to say, great job. Will definitely comeback for Tech issues.ThanksSam
Sam fixed my iPhone XS screen really quickly. He was very nice and knowledgeable! I will refer all my friends in the area to him.
Excellent service this guys are professional and now what they do, i went to few other places and they couldnt fixed my phone Sam open the phone right in front of me said missing parts and showed it to me and fixed it with replaced the parts still using it like nothing happen simply awesomethanks samjessica.
This was absolutely the lowest price in town that I came across. And it took me under 10 minutes to get my fractured phone screen replaced and back in my pocket. I’ll definitely be coming back. phone up and running again.
These guys are the BEST! Delivered services exactly as promised. VERY affordable! I will definitely return if I have ANY phone needs!UPDATE!EZ taught me NOT TO BUY PHONES FROM YOUR CARRIER! They will be locked into that one carrier.If you buy them from EZ, you will be able to take them with you to any new carrier most of the time, giving you the freedom to choose and SAVE BIG BUCKS!
Excellent work never thought my water damaged phone could ever work and most importantly the guys is real genuine, my one stop ever great price and service highly suggested to allthanks samomar
I cannot express my satisfaction enough! The service here is amazing. The speed at which they repaired my phone was great and it didnt cost a fortune! The price is exceptionally competitive and affordable. Sam is very polite and patient, they will listen and give good advice about solutions to your problem. I highly recommend to anyone needing technology repair!thanks Sam
Excellent service. I dropped off my phone and it only took 30 minutes or so to replace the screen for my iPhone 6s work phone. The price was very reasonable. Sam was extremely easy to work with and wasnt forceful on trying to upsell other items in his store. While I was looking for a phone case, I didnt feel pressured to buy one even though they didnt have a purple colored case to fit my particular model. I will certainly recommend this store to others and will use them again for any future repairs needed.
Had two problems on my phone and both were fixed for a reasonable price. Would definitely recommend to others!
Place is great, they fixed my Apple Watch 1st gen and my sons iPad mini 5. Repair costs were reasonable and the staff was friendly. I highly recommend this place and will be returning.
Simply honest and has excellent knowledge of technology. Sam help me with mac book display before and now iPhone 11 pro max back glass repair. I am just surprised how clean his work is.Surely recommend him to my friends.
Very bad experience guy inside the store is very disrespectful and is a scam he tried adding extra service when I knew exactly what was wrong w my phone do not go here unless u want to be scammed 0 stars !!!!
From initial phone call to pick up of my repaired phone everything was exceptional. Great customer service. Very professional, informative and polite.great prices.He showed me my damaged piece and explained how and why it was not working.he even gave me a discount.Very quick turn around time and everything was hassle free.Best phone repair business Ive ever been to .thank you
Loved the work they did on fixing my note 8 phone. My phone looks brand new. Work was done in the time frame promised he is simply great, honest recommended to all.I came through reviews left from previous customers and its true I am impressedthanks EZcardi
Customer service is remarkable and also an honest guy in past he fixed a lot my phone and today as well and quick simply expressing great reliable and highly recommendedthanks sam
Excellent customer service helped us on several occasions and honest guy highly recommended to allRalph
The guy here are real deal very professional, kind, knowledge and friendly did free diagnostic found issue that other repair didnt and fixed it.finally would say service I got is impressivelove the products they havethanks guysmitchell
I had some important data along with family members memorys in the phone and wanted to recover with everything possibly you can think off, I went to many places they all said you may lose data but not sure if it can work, except one place Ez wireless Sam did an excellent job on my phone and is also working that was surprise for me.excellent customer service, polite, honest and easy in and out and with other price cost they were better then otherthanks Sam
Excellent service!! Very professional and fast!! Highly recommend and will be back, if needed!!
I created google account to review ezwireless. I really like their Christmas offers and discounts. I hope they continue such good job. Free diagnostics on my laptop and $20 discount for my iphone xs max. Screen is flawless. Thank you very much guys.
This guy is super awesome.. every time we come get a remarkable service this our one stop for all.Highly recommendedThanks sam
Sam from EZ Wireless sure made things EZ for me and my friend!!! This is the best customer service Ive ever received at a Wireless store! Sam has earned our business for life. Thank you Sam, youre the best!
The guys were great and very knowledgeable I would recommend them to all of my friends and family.
Perfect location along with great selection of cases and best prices for phone repair, this guy has great understanding and give honest suggestion.me and my wife like this guys friendly nature and we are now their customer for everthank you Sam.jay
Excellent customer service and fix my broken i phone 8 plus along with fixing my mic on it as well simply remarkable and good location
Hi Sam,Thank you for your service. I really appreciate. My device Note 8 glass is perfect(like new) with reasonable pricing.
Got my Iphone XS screen fixed here and its been a month, still rock solid and works perfectly. Thank You.
This was fourt my time visit to ezwireless location inside heb. They are very knowledgeabl about how to fix smart phones, tablets and always do a great job and at a great price. Sam is very friendly. If I have to fix another one (let hope not but with 2 teenagers -- very difficult) I will surely be visit you guys again.
Wow! The service here is amazing. The price is competitive and affordable perfect location drop my phone did though it will come out that great as it was broken in worse condition this place was recommended to me and it was correct and my suggestion to all will be the same highly recommended to allthanks samshen
I took my iPhone X to get its screen repaired and later that day I was typing on my phone and the screen just cracks.
Amazing work, very patient, helpful and honest. would definitely come back if my phone was to ever break again.
Got my Iphone charging port serviced here. Great job and very reasonable price. Keep up good work guys.
I had a wonderful experience. My terribly cracked phone screen was fixed in a flash, and all my questions were answered honestly. I would definitely recommend everyone to come here for their device needs!
Excellent job done on my series 3 apple watch for the screen replacement good location, honest, respectful and great customer service and better price then other shops recommended to allthanksimran
Now thats I call customer service, Sam work on my phone and found the issue with in next 30 minutes he fixed. it its been over a month now and I can say its fixed he deserves for a excellent rating.highly suggested to allthanks SamJennifer
Brought 3 phones to fix way back 3 months ago, excellent work done fast easy help full and honest, Sam did an excellent job just writing for Sam as other people can take advantage of this place with genuine customer service.love this placeAshely
I have to say this, Sam thanks for fixing my iphone 8 plus. Also your case quality is amazing. I always like to buy new case for my phones but this case Tek21 is amazing. Crazy affordable price. Damn..
Sam is very knowledgeable and did awesome job taking care of fixing my phone within extremely short period of time . Awesome place .
Cleaned my charger port for free. Great service.
Great experience. Honest, fair, and he fixed my cracked phone screen in less than 30 minutes. Super friendly as well!!!
Charging $35 for a $15-$20 case.... that’s ridiculous. I understand it’s sienna plantation but that’s not a reason to jack up the price for a case that isn’t worth that much. Rude customer service .
He does a wonderful job on his electronics repairs and he has great prices. And he is wonderful with his customers and he make sure you know everything about your phone even if he can’t fix it.
Great customer service.Sam was very helpful and was very detailed in explaining my phone issues .My IPhone XR screen was completely damaged due to which my phone face id recognition didnt work thereafter which Sam fixed it with reasonable price . thank youSergio
What a wonderful service! Honestly & great price. 5 star+Reccomented for sure!
Always on time, always reliable, quick & professional !!
Ive bought couple of branded cases and temper glass screen protector for my iph7 in very reasonable price. Their prices are way lower than other stores. And they have a great customer service also. I definitely give you 5 stars. Thanks sam. 😊
Sam did an excellent job on my mate 9 pro highly suggested to all.thank-you sam
Sam is EXCELLENT! I practically LOVE the guy he always fixes my phones. Great service!
I got my iPhone 6 screen replaced with reasonable price. I gave the phone around 6PM and I got my phone back at 8PM same day. Excellent customer service!
Very professional polite friendly and most important great services all the time I come hereThanks sam
My experience here was awful. If I could rate zero stars, I would. They spent three days fixing my iPad(UBreakIFix does it in a few hours) and when I got it back, there was a piece of tape under my screen, low quality glass, and my home button was loose. I dropped my iPad *while sitting on the floor* on carpet and the glass broke(it was maybe one foot above the floor and I had a case on. The guy who “repaired it” told us not to get a screen protector, that my home button was “tight”(there was no issue with it until I went here), and that he put the tape under my screen to prevent a crack from spreading(he basically didn’t do what he was supposed to do which was fix the problem). I’m going to have to spend more money at UBreakIFix to get the damage caused by them fixed. It’s more expensive and farther away there, but trust me, it’s worth it.
Excellent service love this guy for his honesty, repair prices are great too in just 15 minutes he fixed I phone x as it was completely shattered .recommended to all believe me you will not be disappointed here.thanks SamLaurie
Came for I phone 7 battery change quick and affordable very good came here twice before and received a remarkable servicethanks sam
Excellent customer service and reasonable prices. The best cell phone accessories and repair shop for Sienna plantation and surroundings.
Got my tempered glass, case, and wall charger for my iPhone 5. Great quality product. Loved it.Thanks 👍
WOW I would say excellent ! he fix my I PAD PRO 12.9 and I am surprised as I know how badly my daughter broke the screen works good and is now looks brand newthe guy is super cool respected and even friendlysuggested to allthanks sam
Excellent service and job well done on my Samsung s8 plusHighly suggested to allThanks sam
THIS IS WHAT I CALL A GENIUNE CUSTOMER SERVICE GOOD PRICE AND ABSOLUTE CUSTOMER FRIENDLY AND THIS DUDE IS AWESOME NOT ONLY FIXED MY PHONE BUT ALSO SOLD ME ONE I PHONE 7 .HIGHLY HIGHLY SUGGESTED TO ALLTHANK-YOU SAM
Fix my Samsung note 8 works awesome and reasonable priceThanks sam
--01/22/2019 Dropped off iPad off since it was not charging. Screen was cracked said it will be $70 to fix the screen. No problem. Said it will be another $70 to fix this charging issue. No problem. Now heres where the problems start--01/25/2019 Did not open the iPad the same day as was promised. 3 days went by zero updates. Had to call him for an update and he says we will open it today. Once again giving the run around.--01/29/2019 Now Its been 1 week and he cant seem to give updates nor take give proper results so I end up going up there.While checking him, he proceeds to say Im not sure what you do for a living but this is how its done When I responded that Im a certified Mercedes-Benz and BMW technician, you can see the hope is his eyes disappearing from trying to save himself from the run around he was giving left and right. He says we are now testing the mother board and battery I know for a fact if you brought me a car and Im not able to give you an update within 24-48 hours something is wrong and thats an instant red flag, stay away from this guy, his name is Sam. I dont expect his business to last much longer.And if youre reading this Sam, Mercedes-Benz and BMW cars are 30 times more complicated than an iPad my friend, we run over 150 computers in each vehicle that all have motherboards which does millions of calculations per second, so when something goes wrong we check everything down to the battery, the alternator, the charging system, the computers. You my friend are clueless of what youre doing with a simple phones and ipads.Take your phone/ipad to Go Cell iPhone iPad Repair and Battery Replacement They will fix it faster than these guys with more transperancy. Now we will wait and see when it is actually done. I will report back with an update if fails.Claims to fix everything but sends it off to another location to his technician its been a week still no results. Sorry cant recommend this place at all. Best part is i have everything recorded from the encounter. If the iPad fails after the fix, it will further confirm the bad customer service even more. Will come back and update. He will probably reply to this and try to still defend his tactics or try to say it was a misunderstanding on my part or shift the blame to the customer. SMH.--2/2/19 UPDATE. I-PAD STOPPED WORKING LESS THAN 3 DAYS AFTER THE RETURN. Workmanship and customer service goes hand in hand, piss poor like the business they run. Thanks Sam. You are a con artist.
Bad service, changing price after fixed my phone but told me i heard wrong. Please doubble check price before fixing your phone. Remind everyone that Pay cash is much cheaper than paying credit card.
Sam is great! He can do anything and everything when i comes to my phone.
Sam did an excellent job then I accepted on I pad pro 10.1 and I phone 8 plus, remarkable service, polite, and time he put to see everything is working is just great.highly suggested to allthank you.
Sam you the man bro you not only fix my I phone 5 se and I phone 6 but also provided me 10$ off on each repair which I have never seen, great service and it works very excellent even the camera the that you fix is awesome thankyou.Highly recommended ez wirelessand sorry for that customer who was arguing you with the price that she came with I guess she completely lost her mind but you were so cool.great manthanks one againjames
Gr8 prices and selection!Needed to replace my 7 plus screen and ended up in buying the branded case and fix for the price that was way lower than the other storez! Rhat i had called.Thanks sam
Affordable price and stylish cases and best customer services I have seen.thanks Sam
I GOT SO SCARED AS MY I PHONE 7 PLUS BROKE DOWN AND SUDDENLY STOP WORKING THANK GOD I TALK TO SAM AS I CAME FOR SHOPPING IN HEB HE TOOK CARE OF ME AND IN AROUND 20 MINS REPALCE MY LCD AND CLEAN THE PHONE,WHEN I CHECK IT WAS AWESOME AND FLOWLESS, HE SUGGESTED ME TO HAVE A CASE AND GOT A LIFEPROOF LOVED IT.VERY RESONABLE PRICE AND CONVINENT.SIMPLY GREAT,THANKS SAM.
I BROUGHT I PHONE 7 AND SAMSUNG NOTE 5 WHICH WERE BADLY WATER DAMAGE AND WONT TURN ON CAME AND MEET SAM VERY HONEST AND WOUNDERFULL GUY HE MADE THE JOB DONE IN ONE BUSSINESS DAY. I NEVER THOUGHT I CAN REGAIN THE DATA AND CONTACT AND MEORABLE PHOTS OF MY FMLY BUT SAM TOLD NOT TO WORRY HE WILL DO HIS BEST NOW EVERYTHING IS WORKING FINE AND I LOVE ITTHANKS SAM FOR YOU HELP,WILL BE THERE SOON FOR SOME ACCESSORIES .THIS GUY IS SIMPLY AWESOME.
Simply great service this my one stop
Awesome place got my samsung galaxy s6 screen fixed
Very friendly staff and extremely reasonable price to repair my sons phone.
Excellent service