The shoe department staff member who helped me find my size was so friendly and helpful.Checking out was a long wait as customer service was the only register open. But the staff members were doing their best despite being understaffed.

I love coming here for fishing gear because they have what I am looking for and the people who work in the hunting and fishing department are awesome and friendly. Always a good time and Ive made great connections with them and Ive even made the time to fish with some of them. They know their stuff too when it comes to fishing just like me.Overall, great store and employees. I will see yall next time I come by!

Love shopping at this store theyve always got the best prices of offshore fishing gear and deals in general on a daily basis. The quality of service is always great and love being a customer here.

Great store and location but no ammunition in stock. The store was virtually empty. Not a fault of Academy the company. Its just the state of the economy and the effects of the pandemic.

Ever since the scam-demic started it has been getting harder to find products or open stores to sell it. Academy is just as bad!No one working the floors, products posted they dont have in stock, cashiers hiding in the back so no one gets checked out in a timely manner.Everyones polite, about not doing any work.This apathy throughout Society is going to destroy our Great Nation. I hope all the kids are ready to give obesance to the almighty Amazon.While Im at it, Kroger in First Colony sells rotten produce, Home Depot there never has stock and the line to get out reminds me of 1980s Russian breadlines.

Could not find a XXL cap nor hat in the store. Is there a problem to have XXL hats? I bought a XXL hat there two years ago. I have ask/requested marketing larger caps/hats of no rebel. I checked further into shirts and other (clothing) for large sizes. (XXL, XXXL and more were available. Some have big heads and women with much the same. Please, get out of box!

Great place to grab workout/ fitness gear for great prices. I recently got some shoes here.

Huge store with a lot of merchandise. You can get some pretty decent deals on seasonal discounts for certain things. I got a nice hunting jacket for 50% off! Staff is also super helpful everytime Ive needed something. I actually picked up a big trampoline today for the kids, they insisted on helping me load it up in the back of my truck. Great neighborhood sports store

The store was well stocked for things I was looking for.

Excellent customer service, it is unusual these days to go in a store and see adequate staffing. I saw associates throughout the store offering assistance and there was more than one register open for checkout.

This Academy is in Sienna Plantation quiet clean parking is good no lines

Awesome and Giving organization! Little Birdies Mobile Golf Academy thanks you!

I bought a pair of tennis shoes at this location for my son. After 3 wears, the part of the shoe that holds the laces broke away from the shoe. Academy took the shoes back and sent them back to the manufacturer. I very much appreciated the way they handled this, especially considering this was a $60 pair of shoes.

The Cashier was very polite and helpful in my transactions m

Clean store, neat and organized. More than a single register open and they are polite as well.

Academy is a onestop shop forbthe family when it comes to athletic gear, sports equipment, and outdoor necessities. Always a go-to for back to school items such as water bottles, backpacks, and shoes.

The Academy chairs were on sale for $4.99. We needed 6 for an outdoor concert. Very pleased with the associates in the store, color selection of the chairs and the excellent price!

Great customer service. Products are always top notch in my opinion.

Lovely, didnt know about this location before now.... but beautiful place🥰😍

A very good sporting goods store. They carry a full line of products. There stores are always nice and well stocked. Shopped here many times.

Clean friendly and plenty of supplies for what ever sport your looking for

Went to purchase a gun, the kid at the counter was great but the shelves were empty and pretty much only like 5 pistols and 3 rifles. He said the shipment comes onThursday mornings and its pretty much sold out as soon as it comes. So I guess get there early!

Clean store. Relatively new I think. Didn’t have what I was looking for unfortunately. I like academy stores though.

Great shopping options. Big parking lot thats easy to navigate. Will be back for sure. staff was friendly. Hassle free return turned into a shipping spree.

Always love stopping at academy.

Went in for rain boots 15 minutes prior to the store closing and we had great customer service 👍

EXCELLENT CUSTOMER SERVICE FROM SCOTT IN THE FIREARM DEPARTMENT.

Great people + great service = Great bike shop

Had plenty of sale items!! Clean store! Very pleasant staff! The cashier was so kind!!

Curbside is nonsense and customer service isnt that great. This is Sienna right? I expected better.

Store was neat and clean. Employees were helpful.

Good place to buy sports items

All was fine until the computer systems went down.

The service was excellent the store was very clean .

Horrible Customer Service the lady was nice about the situation. But to walk away inconvenienced Is not making sure the customer leaves happy! Will not be returning to this location!

Why offer curbside pickup if you don’t answer the phone during business hours? The phone rang for 5+ minutes with no answer.

Customer Service did not provide a good experience. The rest was fine.

Bad experience from the cashier(customer service) hopefully not every cashier does it. Me and my brothers had bad experience form one mean young lady casher and the store was empty but the salesmens inside were very nice to us and have good customer service so i will give 4 star just for them.

Bad experience from the cashier(customer service) hopefully not every cashier just one mean young lady and the store is empty but the salesmen inside are very nice and have good customer service so i will give 4 star just for them.

Great deals & friendly Associates.

Curbside service for a bike we have been looking for months. It was well put together and gently placed in our SUV.

Limited items and very un organized

Always a pleasure when you find helpful folk and I stock item.

Called ahead to verify stock for the CAP barbell set and was told they had 3 sets in stock, which the associate verified at the back. Went down to the store immediately and was then told they don’t have any. This is the second time this has happened at this location the past few days.

Out of stock on several items I wanted

For all sports related wears and equipments, you need to visit this store!

It has good sport items and shoes

I had to swap out a pair of sneakers my husband bought me. According to the associate, the shoe was in stock but he could not find it. Someone came to assist by failed to locate the shoe. Was it ever in stock?

Our Academy is in a good location at the front of our neighborhood. This is a pretty big location with lots of items from clothing to sporting goods. This location does tend to stock a few reloading components, higher end bullets, a few mixed brass, and a couple powders I like to load with, CFE 223, CFE Pistol, and Titegroup. I wish they had a larger reloading section with more dies, presses, bullets, brass, primers, and accessories, but its my go-to for powder since they are about the cheapest locally. Love the store! No complaints!

Great clearance sale going on. I paid less than $9.00 for fishing lures and a cricket tube that I would have easily paid over $80.00 for.

Happy to see they have bikes back in stock.

We were late getting there for last minute fishing needs, but we were greeted with smiles and excitement. It was a very pleasant experience. When we left we were bidded a great evening. I like that location. I think we will frequent them more than the one closest to us. I was able to get my husband an early Fathers Day gift. The Magellan Directors Fishing Chair. $65 chair that he gawked over.......

While I have shopped at the Academy in Sienna (9210 Hwy 6, Missouri City, TX) several times, with great experiences, this morning I had a terrible experience on the phone with the store manager, Brandon. Less than 2 weeks ago, I purchased a ride-on vehicle for my children for Christmas. The item is now on sale for $75 less. I called the store to let them know that I planned to return the vehicle and repurchase, in order to receive the sale price - something completely within my rights. My only question was if I needed to bring the VERY large item back into the store, or if this return and repurchase could be completed with my receipt alone. The store manager, Brandon, told me he would not process a return knowing that what I wanted to do is to price gouge them (this makes no sense, if you have the slightest idea of the definition of price gouging - a concept invented to protect consumers from retailers raising the prices of items in high demand or during times of emergency). When I expressed how unfair I felt that was, given I am still in my return window and clearly am able to purchase another item, the manager, Brandon, hung up on me.I have called and filed a complaint with Academy. This behavior is absolutely unacceptable for a store manager, or anyone in the retail business, and I hope that is will be addressed.

What has happened to this store? Im a frequent customer, but the last two times Ive been here the cashiers have been so rude! I use my manners, but they have none!

Always seem to be able to pick up some ammo even during these times.

Curbside was fast and easy to do

Good selection and friendly service!

Good clean store. Friendly staff

Very helpful employees

Good deal on 501 jeans..30% off.

Great store with good prices. We felt safe while shopping inside. Areas were clearly marked for keeping safe distances. Only draw back is that the store is not easily seen from the main street unless you know where it is in advance. Overall it was a fine shopping experience.

Beautiful store. Whoever planned it did a great job.

All you need in sports wear

I only like this academy cause its close to my house. They need to fix their customer service. Greet us, thank us for our business. Not act like theyre so miserable. If youre miserable then stay home!

I found what I needed. Boys shorts and tops where on sale.

Love Academy but this store doesnt have the same layout as others. I was told by several associates where to find the aquatic section. Never found it. Some associates were not familiar with the word aquatic. Minuscule stock of golf shoes. I will drive the extra 3 miles to another location on my next visit.

Academy always pleases with good variety and helpful staff.

Didnt have what i was looking for but store was very clean & organized. Staff eager to help.

Need more employees@ check-out

It was clean. Almost everything was in stock. Nice customer service. Would recommend.

Nice place 👍🏾

I like Academy, except when they show they have a product online in store so you go to the store and they dont have it

No one really helps out anymore. The guy at the door was nice, coming in and leaving. The checkout girl was clearly uninterested in the small talk I was attempting to make so I felt pretty stupid. And the baseballs were loved $9.99 but I was charged $34.99. Overall, a disappointing visit.

Ordered curbside. Got here notifiers the store I was there. I sat in the parking lot almost 45 minutes waiting. I watched people come, park, shop and leave all while I waited for my order to be delivered to me. I also tried calling the store a number of times with no answer. What is the purpose of curbside if I could’ve shopped faster than waiting for them to bring my order?!?

Poor customer service! The manager didnt even have the decency to look at my DPS waiver for my expired DL. He just said to the employee over the phone that probably I had made it up and print. I guess they lost a customer for life.

Friendly service and good selections

One of my favorite stores. Friendly staff and good prices.

All I can say is WOW... I came in today in search of some shorts for my husband since he will be traveling and saw an employee walking by (mind you I had already been walking around for a couple minutes without seeing a soul in sight) and as I was about to ask she just kept on walking telling me she was at lunch and kept on going. Literally I just stood there and was like wow, Im sure she heard me say it too. She didnt even give me the chance of asking anything or even say sorry for wanting to ask a question.

Low on ammo and you can only buy 2 boxes at a time. They need to clean their carts.

Returned Boat Battery after one year and they still replaced it for no charge!

Great store

Update: The District Manager was very nice and refunded my money.On 3/18/2020 I purchased two bicycles in the amount of $359.99 from Academy Sports. Within three weeks after my purchase, both bikes began breaking down. For example, the brakes on one stopped working and the other had an improper front alignment. I purchased the bikes during the COVID-19 pandemic, so I called the store to better understand their return policy. I was assured by the Customer Service Specialist via phone that my return would be accepted with a valid receipt. Since the City was on lock down and I was quarantined, I didn’t attempt to return the bikes until today 5/18/2020.When I came to the location on 5/18/2020, the Assistant Store Manager (Amanda)refused my return without any explanation. She couldn’t specify in policy any rationale to support her decision to decline my return. I felt that her decision was due to the color of my skin. During our conversation, the assistant manager was unprofessional and continually raised her voice at me without reason.Please note that the bikes were left in the store per the approval of the Assistant Store Manager. Therefore, I am without a refund nor do I have possession of the bicycles. The Assistant Manager was irrational and failed to support her decision with store policy.

This Academy is as run down as everything else in Mo City.

This location sucks. Since they are a sporting goods store, you’d think they would have everything but they don’t. I went to this location 3 times within the past 2 weeks & they NEVER have ammo on hand for my pistol. They are always so dry. The sales reps have little knowledge about the products they carry & why they’re always out.

Im glad to had visited them since I couldnt find bikes anywhere else. They also keep good stock on clothes, fairly priced. The staff uses face masks and keep desinfecting throughout my visit.

Doesnt have a big selection besides that its OK

Great visit, even with Christmas rush, I was in and out excellent service

Great order online pickup sane day service!

Good sale prices

Great prices plus matches competitors pricing

Great store great staff

Staff very friendly and knowledgeable! Also a very clean store.

Clean. Pretty good selection. They often have what were looking for.

Regarding firearm department, I believe it’s only good for buying cheap ammo. Prices seem cheap online but then you find out there’s agonizingly slow service and a long wait from the moment you decide to buy In-store to the moment you get your gun. After three weeks I gave up and ordered from budsgunshop.

They have some good stuff, sometimes you have to look or ask an assistant to get the right price, but they do have good clearance things at times.

If I could give a zero I would! Today was my sons birthday and he received a defective basketball goal gift from my mom for his birthday. When we went to the store to return/exchange I found one but there one I found wasnt in stock. Ok! I asked the lady at guest services if she could order it and we could come pick it up from the store she said no and that if I ordered it they would charge shipping. So my question is why cant they order it if its supposed to be in stock at the store!

I had to call the store 5 times to stock check an item . They were just transferring calls and at the end someone will hang up .I dont why they are so busy during this pandemic and low customer turnout time. Its better to go to some other store.

Got a great deal on a solid old pecos smoker. Only store around with it in stock, Lowes and home depot were all generic. Staff was a big help in loading to

This Academy has the best customer service.

Spent over an hour shopping online and putting together an order for pickup, only to be called the next day to be told they actually dont have 5 of the 6 items I ordered, and they wouldnt just ship them to me. I had to cancel the order. If you dont have the systems to manage inventory, dont offer your customers to purchase based on current inventory.