The guys at Burnside are super friendly and knowledgeable. I left my car in their care and they delivered in restoring my car as if was brand new again! They’re professional from the moment you drop off the car to the day you pick it up. I’m very happy with the results of the car! I posted pictures to go with this review if anybody reading this needed just a bit more convincing! These guys are awesome at what they do and you won’t be disappointed!
Fast friendly and professional.Brent and his team do an outstanding job!If youre in need of auto body work, I highly recommend this business.
Thanks so much to everyone at Burnside! Repairs are seamless and everything is straight as can be. Great communication with your customers and wonderful service!
I have been going to Burnside for more than 45 years because they do excellent body work, have great variety of services and a friendly staff. The finished job always looks like new! They take the time to explain what services they are providing, the cost upfront and all the repair options you have. If there any delays they always call to update you and deliver when promised. They work with several insurance companies and a car rental company making for a seamless delivery of services. If you have a rental car you can return it to the body shop directly when you pickup your car. I highly recommend Burnside Body Shop!
Luis at Burnside is beyond awesome. Nationwide is NOT on your side. Luis had to send the same photos of my car a couple of times because the adjuster couldn’t find the photos. Then she wouldn’t get back to Luis. Luis was so patient and kept pushing the adjuster to get the approvals and send a check. It took 29 days for Nationwide to send a check. Luis kept me informed through the whole process, which I appreciated. I picked up my car today and Luis is still waiting for another check from Nationwide. THANK YOU, Luis and Burnside, my car looks brand new! Burnside is on your side!
Burnside is a high quality repair shop that guarantees their work but also wont hand over your car without being thoroughly tested and certified. Ive known Brent for many years and his staff always keeps me informed of the repair process.
Great professional job as usual ( yes Ive used them more than once...ha). Work gets completed as soon as possible. Cars always look professional. Never had to return because of the job.
I had a bender fender on my 2017 honda civic hatchback. Burnside was able to fix the problem and they fix other minor cosmetic damages i incurred previously. They quoted me for 4 days and finish in 3. They even contacted Enterprise to pick me up for my car rental. I would highly recommend them if you are looking for body repair. I have done business with them twice now.
Luis was very helpful through the whole process. Im glad we were recommended this body shop. Would definitely use them again!
My experience at burnside body shop was very good. I had a bit of a hard time with the front office and paperwork but the customer service in person made up for it. Luis was a very helpful and informative employee, that made this very stressful event a lot more Pleasant.
Came highly recommended, and I would recommend them with one caveat. Work is quality. Customer communication is unsatisfactory. Never received a call or callback on a Friday afternoon that repairs would go into the next week. Still no call late the following Tuesday morning so I called again and was directed to voicemail. No callback for more than four hours, so I had to call again to discover car was ready.
Friendly, great customer service 👍 office always clean, they go the extra mile. The gal at front desk Nicole is always ready to help and explains everything to satisfaction.
This shop was incredibly helpful and kind. They were responsive, got me in quickly, and treated me with absolute respect. I was also very please with the work done on my car, it looks new again!
I needed to take my car in for body repair and I had just moved to the area so I looked up the best body shops in town and found this one had the best reviews so choose them for that reason and they didn’t disappoint. All in all they were very professional and answered all my questions that I had definitely recommend this shop
I highly recommend this company, professionalism and quality of work exceed beyond my expectations. Luis did a excellent job!
Brent, Jared, Luis, Gabby, Nicole and all the other amazing people at Burnside. You did wonders with my car it looks like it just came out of the Infiniti showroom . Thank you all so much for all the time and effort you put into fixing my car it looks wonderful . Thank you
I wasn’t sure if my Lexus with the Pearl White color was ever going to be able to be fixed to look new from the accident I was in. I searched online and found Burnside, great reviews! I also heard from friends that they did excellent work too. Just picked up my car today and it looks brand new! I got home to do my super inspection on the repairs they did and it sure looks great. I wouldn’t go anywhere else to have quality work done. Thank you Burnside!
Burnside is well known in the area with a high reputation for timely, and quality work. Knowing this made it a bit easy to leave my precious car in their hands.This the process of repair, they ensure to connect with me to provide updates on damage and timeliness for completion.Relieved to get the call that my car was ready and the outcome did NOT disappoint! Absolutely NO swirles in the paint! Thats a pet-peeve of mine. The work was flawless, youd never know I was hit.I hope I never need to use Burn Side again. But if the unfortunate accident occurs, this is the only place Id allow to touch my car!
Burnside body shop worked on my car. They worked on my steering column replaced the ignition switch where the key goes they also repaired my door which was damaged when they tried taking my Honda Accord. They did a very good job. The people who work in the office are very courteous they are wonderful. I rate them at a 10. I would choose them again if I needed work on my car. (Any repairs. )
This shop is amazing. I will 100% be recommending them to everyone I know. Not only did Jered and his team do an amazing job replacing my bumper they even vacuum out my van. Even though I didnt have an appointment with them he fit me in and took care of everything within a few days. This shop goes above and beyond in every way.
I highly recommend Burnside Body Shop. My vehicle was repaired and painted in the amount of time they estimated. The quality of repair and painting is outstanding. Very friendly and professional employees.
I definitely recommend this body shop for any body work. They made my car look brand new! A big thanks to Luis as well for everything and going out of his way and how patient he was with me! Thank you once again to everyone at Burnside Body Shop!
From the receptionist to the guy who explained the work done, our experience was awesome. The ease of dropping the vehicle off, and being able to leave the rental with them was unexpected but entirely wonderful. Hopefully we won’t need their service again, but if we have need, we will definitely be using Burnside.
I got sideswiped by a semi after not even having my car for a year. Jerrad K. and his team made it look I had JUST driven it off the lot again. The service that wasn’t listed was an alignment which they also performed beautifully.The one issue I had was the time it was in the shop because so many parts were backordered. I don’t blame the shop for that, so it doesn’t affect my review. Also a little pricey, but you’re DEFINITELY paying for quality.I would HIGHLY recommend them to anyone (as long as you have insurance) because they do AMAZING work.Thanks again Jerrad and the Burnside team!!I hope I don’t have to see you guys again, but in case something does happen, you’re my first and only choice from now on.
Great customer service, friendly staff and everything you want from a bodyshop. I had them paint my hood / roof due to extreme oxidation & touch up my black rims. My Tahoe looks fantastic & the paint job blended In with the older paint of vehicle. I definitely recommend taking your vehicles to Burnside Body Shop for body work & painting.
My Jeep Wrangler light bar and B pillar of car were damage in Mr. Carwash. I was given this shop to do the repairs, and I was skeptical at first. But, I was welcomed into an extremely clean and family environment. They did an extraordinary job on my vehicle. I was more than happy with the services provided at this facility. I would recommend this body shop to anyone and everyone.
Luis is incredible!!! Front desk took great care of my needs quickly- Luis finished off the job with absolute professionalism and a perfectionist touch! This is the place for your automotive needs in Modesto.
Great service. Every one is friendly and explained everything. I would use them anytime
They are very professional always do great job very friendly
Excellent service, Luis was fantastic, our car was done ahead of schedule and the work performed was exemplary. I will definitely continue to do business with Burnside should the need arise.
Luis was a big help and very detail on what was done showing and pointing on what was done highly recommended
Burnside Body Shop is our first choice for paint and body repair. They do premium work at an honest price. The staff is friendly and easy to deal with.
The staff is friendly and nice. They always answered my questions and were very informative. Thanks for a job well done 👍
This was not our first time using Burnside but I am so very happy with the work they did on my 2014 Camero. You can not even tell my car has been repaired. The workmanship is and has always been top notch. Thank you Burnside for delivering excellent service and on time work. Icing on the cake they returned my rental car for me. That is just the little extras that set you apart. Thank you again.
Very good work. Car looks brand new with full paint job. very helpful people. Will recommend to people about getting work done Thank you burnside for taking care of my car.
This is the second time I have gone here, and they are great! Very professional and they handle business right! They took care of my needs, dealt with the rental and had me picked up. Thank you guys for all you do!Update! After having my car for a few days I realized they touched up another part on my car that has been looking horrible for years! I can’t believe the service. Outstanding! That’s top notch customer service. I wish I could thank them in person! I hope I don’t ever need to come back, but if I ever need body work they will be getting my money!
Brent and his crew are awesome! Very professional and courteous. He and his staff are always professional and easy to work with. My car looks as good as new. I’ve been using Burnside for many years and have never been disappointed. I love to refer businesses to them because I know they do a great job. Thank you Brent and staff!Sean Crisp
Burnside provided excellent work & their customer service is personable. The quality of workmanship & outcome left me to conclude that workmanship and quality are an important factor for a full service body shop to provide the consumer while building a strong relationship where customer satisfaction is a recipe for great success and repeat business. I’d recommend Burnside body shop to anyone looking for quality work!
Burnside Body Shop did a super job. Our car came back in like-new condition and on time. Highly recommend.
Great, quality service and friendly staff.. very satisfied and have my forever business. Thank you!
They did great work repairing my truck. I definitely recommend Burnside.
Excellent job in from start to finish. they even took care of all the paperwork with the insurance company. Great Job and van looks Brand New!
Really nice job done súper profesional on time clean work I want to give Luis Cabral a good 10 on his job
I absolutely love the way my car looks better than it did before the accident. Burnside paid attention to every detail and made sure I was completely satisfied.
So happy with the work we had done at Burnside on our classic Camaro! They did a great job, quality of the work was top notch, job was finished when they said it would be, and the pricing was extremely reasonable. Will definitely use their services again if needed.
Our car was brought to Burnside after an automobile accident. The staff and owner kept us informed of the process and were very helpful and knowledgeable. We would recommend them highly.
I have used Burnside for my car repairs due to accidents numerous times. The staff are always friendly and very knowledgeable. They did an amazing job with fixing my bumper from a hit and run. They just repaired it and they blended the paint amazingly well that it looks brand new. Burnside is highly recommended for any of your body shop needs.
Fast, easy, and great communication! The service and quality of the repair were both excellent and my truck was returned to me quickly without any hassle.
After being involved in a minor fender bender that required some moderate repairs both to the body and engine components I was on the hunt for a repair shop. I chose Burnside based on recommendation from a friend who worked several years in the auto body business.I think it is important to put it out there for others why I was so pleased with Burnside.Office staff here is organized, friendly and outgoing. The staff that completed the job is obviously skilled in what they do because my vehicle came back looking amazing. Body lines perfectly gapped, paint was matched with not a single blemish and smooth as glass. Mechanical fixes were like factory obviously completed by knowledgeable trained techs. I was kept in the loop throughout the entire process, but never bothered. I had a rental that I was able to drop off during pickup and my car was brought out to me looking amazing and of all things cleaned and detailed inside and out. This place went above and beyond my expectations! A body and repair shop with great moral and work ethics.I would recommend Burnside to anyone in need or repairs after a vehicle collision.
Super friendly staff! Exceptional timeliness! Beautiful job. They even went the extra mile and cleaned the interior and buffed the paint!
Very friendly, helpful and courteous and professional. Provided quality work.Will refer everyone to Bunside.
They did an amazing job. It was a small job but attention to detail was on point.
I am very impressed and fully satisfied with their excellent service. They went the extra mile in everything from repair to cleaning. I deeply appreciate it.
Burnside always does a great job! They’re the only body shop in town I trust for my repairs. I highly recommend them to everyone
During this pandemic it’s been difficult to get stock such as car parts. Although this pushed my completion date back a bit, the staff kept me updated every step of the way. They even went above and beyond to make up for it. I appreciate their professionalism and their quality work. Keep it up!!
Fantastic job, great communication!!
I’m really happy to leave a review for Burnside body shop. So impressed with the customer service from the nice and professional woman at the front desk to Jerry the gentleman that gave me the quote. They were reasonably priced and very professional. In fact my wife called me after she picked up my truck and the first thing she said was how impressed she was with the customer service. And to top it off my truck looks great!
I was in a car accident a couple of weeks ago and took my car to Burnside to get fixed. The people who worked there where very helpful, respectful and kind. The staff went above and beyond what I expected. The front receptionist Nicole was so nice and friendly that it felt like I knew her for years. I am so happy that I chose them and if I ever need a car repaired in the future, Burnside is where I am going. Thank you
Thank you to everyone at Burnside for taking care of the repair of my vehicle so fast and with excellent customer service as usual!
Let me preface with this - I’ve been taking my car(s) to them for many years and have always been happy!! Not this time - they have changed! They Released car not completely fixed. Waited 3 + weeks to find a part and was unable to drive it -while waiting - gave back rental I should have been able to keep since car was not finished. Poor communication and treated me poorly. To top it off the main contact “Heather” was very rude with a huge attitude the entire experience - completely un-called for / I was nice and respectful the entire time FYI people with me and other customers noticed her attitude and rudeness as well. Another issue - They rarely if ever returned my text messages or phone calls - basically i was ignored! They do not treat you like a valuable customer anymore - this shop used to be my favorite go too auto body shop - local Modesto Mom & Pop shop - NOT anymore since moving to new location downtown by the Police station. My experience was so negative this time I will never use them again nor will I recommend them like I have always done. Not only poor customer relations but poor service - they returned my car with a lot of dirt, grime, paint & ink splotches on my leather passenger seat, arm rest and middle console also scratched the burl Wood bezel from wiping or vacuuming the broken glass improperly. Tons of glass (From broken windshield) still remains in car / they did not clean-up properly AND THEY DID NOT CARE when brought to their attention!. They did NOTHING to rectify situation or make things right. Clearly, taking GOOD care of & time with my car and with me (a customer) wasn’t important to them just getting paid by AAA! Even the handling of my claim with AAA was basically NO better and I’ve been a loyal lifetime member 40+ yrs. Does anyone care how they treat customers anymore? I requested my deductible back from Burnside since I had to clean up the mess their workers made on my leather interior - had evidence & sent them pictures - they totally ignored my request & They did nothing to make this experience right. Jerrad was the only kind one we encountered but still he did nothing to right all the wrongs that happened. Note to Mr Burnside the Owner - I guess you don’t need the business anymore ? you must have plenty of customers who don’t care how they or their vehicles are treated. Quite sad for Modesto - there goes one of the few local shops our city has left.
Absolutely amazing work friendly knowledgeable staff my car was literally 2 weeks old they fixed it and looks brand new again!
We are so blessed to have a local family run business in Modesto. Burnside Body Shop is perhaps one of the best locally run businesses. Thank you to the Burnside’s for there dedication to our community and this much needed service. Your entire team rocks. There new location is state of the art and open for all your auto body needs. See Jared or Brent and they will take care of vehicle with top notch service.
Professional and quality work!
Great customer service! What made it extra special is that I drove away with a “fixed” car that was washed and cleaned inside and out.
We thought our car would be totaled but Burnside Body Shop was able to repair to like new condition!!! We are so thankful!!!
Outstanding job done early. I believe Burnside is the best body shop in Modesto
Brent is awesome! Went out of his way to help me with a rough sticker on my car. He didnt even charge me either. A real nice guy and great place!
The staff is very friendly and knowledgeable. Our truck was scratched on the hood and front panel during a car wash. The car wash company sent us to Burnside and we were very pleased with their work!!! We will definitely use them in the future for our next vehicle paint job. I have confidence in referring Burnside to anyone and everyone!!! Thank you!!!
They are just the best. Wouldn’t take my car anywhere else in Modesto. This is the best body shop in Modesto
Kind team. Did a great job on the repairs and returned the car cleaned.
They were amazing. I only had my new car a couple of weeks and a scratch appeared on my bumper. They worked with my insurance agency and my car was done in two days. You would never know it had a scratch. From estimate to drop off/pick up Burnside was professional, friendly and really cared about providing me with exceptional service. They have my business for life!
Our family has used Burnside Body Shop for over 2 decades and have always been impressed with their professionalism, honesty, efficiency and concern for providing top quality service. They are the best!!
This was my first experience with Burnside and I have to say they are great. My car looks better then ever. Not mention cleaner then when I dropped it off. They did an amazing job . If I ever need body work on my cars in the future I will be bringing it to Burnside. Customer service was the best I ever had. Also got my car back sooner then expected. Thank you Burnside, and I will definitely recommend you to all my friends and family.
Brent and Jared helped provide me with a great experience getting some minor damages on my pickup fixed. Quoted many other sources, Burnside did the work for far less than any of the others estimated. Job was done quickly and the interactions were very professional. Keep up the good work Burnside.
Always feel like you are part of the family. Fair price with exceptional quality. We have had many cars repaired and all look like new. They have also taken care of our collector car - 1972 Corvette. We trust Burnside and refer all of our friends. Could not be happier!!
Great experience.very proffesional.and quality work.communicated with us through the whole process.
My Honda Accord got destroyed when we hit a rolling tire on the freeway. Burnside did a great job on my car and especially keeping me updated with everything that was going on with my car and my car came better than new!!!
Nice job, friendly and and car looks new.
Great work and awesome service
Friendly staff who were willing to work with me on a tight schedule. Price was fair and the job was completed on time. The paint job looks great.
Overall staff delivers great customer service, kept me informed about my car. Jared who ensured repairs on my car completed on time and extremely professional. My friends and family complimented on the quality of work.
I had the unfortunate experience of crashing into one family car with our other family car. With two cars that needed repair, Burnside Body Shop helped us navigate the process smoothly. They were extremely flexible with our schedules, quick with estimates and did a quality work that great. Even though they were the go-to body shop for my insurance, I would recommend them to others and would absolutely return for further unfortunate events.
The staff was very professional and welcoming. The work done on my car was awesome. It was ready before the dare they had quoted.
They were very polite and professional. Their work speaks for itself they do a fantastic job.
Amazing service in a timely fashion. thank you for the great work.
The shop is so clean, and seems to be organized very well, I hope my car turns out great. We will see. The people were very nice. This is part 1 the beginning.
Their team is amazing! They let me know status of the vehicle and gave me updates along the way. It looks new! Staff is very friendly and patient.
Hands down best body shop in town, if any damage, accident, anything go there! Its a must ! Great service, great people to talk to. They are on top of their job and will call you and let you know about any updates for youre vehicle. 100% recommend to anyone.
Very professional, this is the third time we have used them and they have been great every time.
Repair on our minivan was excellent! Courteous staff and good communication as well when our vehicle was in the shop.
Everything was wonderful. Friendly and professional.
Excellent body work. Could not have been better.
Brent and his crew did an excellent job as always, Best body shop in town. I would always recommend them, thank you Brent.
They were excellent in every way. Professional, cheerful, timely and effective in every way. I cant imagine being better served by any other body shop. I highly recommend them, and would use them again in a heartbeat.
This is how customer service should be, theywent above and beyond just putting my car back together. I really appreciate the quality of work and the professionalism.
They do very good work and take their time! Very impressed!
Burnside did a wonderful job on the body work for my vehicle. Nicolle in the office is the best. She helped me get through to my insurance company as i was having trouble eith them. Just an all around GREAT service. Thank you!
The staff is very friendly and helpful. We had a couple of small dents. When they were done had no idea where they had been. If we ever need work done again we will definitely choose Burnside
Love the staff and great service!