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Alfred Matthews Auto Service Center
Alfred Matthews Service Center, 3807 McHenry Ave Suite C, Modesto, CA 95356, United States
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Alfred Matthews Auto Service Center
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Sh
Review №1

Went here yesterday to see why my ac wasnt blowing cold air. They told me to wait because they were working on it. 1 1/2 hrs later I was told by someone different that they were starting to work on it cuz they were behind. So I took the shuttle home waited for there call. 3 hrs later got a call compressor needed replace n they wanted 1215.00 to change it out. I called another mechancic who said hed do it for 650.00. Half the price. I picked up my vehicle and I had asked the person who worked there in the morning to reset a change the oil soon light since I only had 200 miles since my last oil change and it was on. I get in my vehicle and the lights still on. The person who I told the problem to in the morning blamed it on another service person. They asked me if I wanted my vehicle washed as I was waiting to pick it up, i said yes....do you think it was washed 10 mins later when they brought my vehicle back to me...NO. Why bother asking me if they really werent going to do it? I dont know what happened to there service dept because they use to be pretty good but they really suck now. I wont be going back.

Cl
Review №2

It took a week to get in for an appointment, when I was in and gave my keys, they gave me a ride home while they diagnose the locked hatch rear door, and order part. I was happy with the work, my hatch is working again. When they brought my washed car back to me from the garage, they notice my front license plate frame was crated, and they would replace it for me no charge if I wanted. What great customer service! I driving a 2004 Saturn, I was treated fabulously!

Jo
Review №3

Poor customer experience. They sold my dad an unsafe truck. When we found out about it, they charged him $600 to fix what they should have fixed before they sold the truck. For a company whos main focus is the customer experience, they sure didnt show it in my case. I work in the repair industry and will never give any business to this company.

Mi
Review №4

Great experience again. Thank You Tony Medina and the whole team. ☆☆☆☆☆☆

Th
Review №5

This is my favorite place to have my car serviced. I have a 3 1/2 year old Buick that I purchased from Alfred Matthews. That was a wonderful experience also.

Jo
Review №6

First time there for service. Not a good experience. Albert did make up for it. Hopefully next visit will be better.

Ju
Review №7

Excellent service . Brandon Thompson found all parts i needed for Chevy . Thankyou .

Vi
Review №8

The ladies in the body shop office could use some attitude adjusting. The gentleman that assisted me for my quote seemed the same in the office until he came out to help me with my quote. He was very personable and professional.If people are an annoyance and you dont have people skills then being a writer probably isnt for you.

Jo
Review №9

Amazing staff and very knowledgeable

Sa
Review №10

Always a great time hanging out @ the dealership!

Cy
Review №11

Great friendly and fast service.

vi
Review №12

Awesome people great service

Yo
Review №13

Great experience. Thankyou for the great service.

Ja
Review №14

Doesnt seem to communicate well with customers.

Su
Review №15

Always professional and super nice

To
Review №16

Very helpful and polite!!!

Cr
Review №17

Great

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17 Comments
Rating
  • Address:Alfred Matthews Service Center, 3807 McHenry Ave Suite C, Modesto, CA 95356, United States
  • Site:https://alfredmatthews.com/service?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness&utm_content=web_button_certified_service
  • Phone:+1 209-846-3459
Categories
  • Auto repair shop
  • Car service
  • Car battery store
  • Car repair and maintenance
  • Oil change service
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
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