Very good selection if you need good foot support. Inserts are also guaranteed if they dont help.
Not friendly or helpful at all. Not interested in helping us. Felt like it was because we werent young girls coming in, is the vibe we felt. Not busy and not interested in assisting us. So, went to Famous Footwear from there to buy 3 pairs of shoes.
Staff was friendly and knowledgeable. We were able to get comfortable shoes that fit both my husbands and my needs. Store got a little crowded but staff kept people moving while paying attention to our needs as well. A little expensive, but if the shoes last, then its worth it. Definitely recommend if you are looking for a more personal shoe buying experience.
I was very impressed with the customer service at this store. Nick spent a lot of time scanning my foot, trying different shoes, and watching me walk with each of them to assist me in finding the right orthotic and shoe. The attention given to help you get into the correct shoe cannot be beat. Thank you Nick.
Great customer service. They take time to listen to the customer. No pressure to buy and very knowledgeable.
Great service and great recommendations on shoes according to your lifestyle.
The employees were very helpful, knowledgeable, and kind.
I came in to be fitted for trail shoes after injuring my foot. I went on a hike with the wrong shoe and paid the price. Donovan was very helpful and got me in the right shoe so I could heal without discontinuing my regular activities. The other gentleman chatted with my children while I went through the fitting process. I am so thankful for these gentlemen and the service they provided. Very positive experience.
Went into the store looking for shoes as my feet hurt after working 12 hour shifts. There were 2 employees, one was helping a customer and the other was chatting up with someone who had already paid. Stood there for 10 mins and then left. I know you are helping someone but it takes a second to say, “Hi I will be right with you”. It’s customer service 101.
Just bought my first pair of comfort/running shoes from here and the atmosphere is fantastic! Donovan (or Dominick forgive me for forgetting!) is VERY knowledgeable on foot health and finding the best shoe for your need!!! Was super helpful and patient with me and made sure I loved the pair I was purchasing (brought out 3 for me to try on and didn’t let me lift a finger practically!) . Even showed me a neat new way to tie my shoes!! The other employees were also very kind and friendly, best experience I’ve had in a store in a long time. Did not feel attacked and no one was trying to force a sale down my throat. In fact, when I first walked in, I think they gave me some time to look before realizing I needed help! Not to mention, I forgot my mask and they were offering some right at the front! :) Thank you so so much for your help, I am loving my new shoes! :)
I took my daughter in to get some good insoles and ended up getting myself a pair also. Thank you Donovan for all the great help you gave us, they feel amazing walking around on them.
Bought proper running shoes from here for the 1st time and Sam made the whole process simple and easy to understand. I never once felt pressured to buy anything but that I was genuinely being helped find the best shoe for me. Ended up buying some Brooks Adrenaline GTS 20. Top quality customer service.
Donovan helped me out big time. Got two great pairs of running shoes. Super patient and knowledgeable. I highly recommend this place for any running needs.
The service was delightful. I felt confident in purchasing insoles and shoes after the 360 degree foot scan. Buying shoes tailor fit to my needs made me a for sure returning customer.
The employees here are extremely knowledgeable and polite. I would highly recommend this establishment to any person looking to buy shoes! Also, they will even scan your foot to help you pick out the perfect shoe.
Went there to get some shoes podiatrist recommended. The girl that helped me very nice and knowledgable about what I needed.
My son who has Autism needed to be fit for shoes he is wearing mens shoes and we have a very hard time finding good shoes that are comfortable. The staff was so very patient and helpful with my son and we ended up finding the perfect shoe. This will be our new forever shoe store.
The young people that work there are so knowledgeable and are very help and kind. If they dont have your size they will get it for u. I ordered diadora shoes. They are so comfortable. People who have issues with their feet should definitely shop there. My therapist recommended Fleet Feet to me.
Great experience. Right from the start, employees were helpful and friendly. Everything was explained from scanning to type of shoe recommend. Definitely will go back.
I’ve been trying to find shoes that give me comfort after 7 ankle surgeries since 2006. Nothing but issues with my ankle but this store was recommended by my doctor and it literally changed my life. The scan they did and the right shoe with the right insert has given me many pain free steps day after day. Thank you to the very kind and helpful and caring staff in this store!!! Truly changing lives one step at a time.-New lifelong customer
This is my absolute favorite place to buy running shoes. They have an amazing selection and the staff are super helpful and go above and beyond to make sure your feet are happy. :-)
The staff here is amazing! They are very knowledgeable and make sure to fit you for what your individual needs are. I work in the medical field and I am on my feet all day every day, they always find the right shoe for me. If I have any problems after I start wearing them I bring the shoes back and they give me back my money or they find me another shoe and exchange it for something that works. I wont buy athletic shoes anywhere else now.
Awesome customer service! Highly recommended to all runners!
Great place to shop for running things like shoes and socks. Staff very knowledgeable and friendly dont forget to bring socks, otherwise youll have to buy a pair to trying on shoes.
Nick was super helpful and patient as we determined the best shoe for me!
Went to this store to buy my wife a pair of running shoes. Great customer service. Although the place was busy they acknowledged us and let us know theyd help us as soon as possible. Once we got helped, this machine analyzed my wifes feet and recommended her the a few pairs that were suited for her feet. The staff is really knowledgeable. Although I only went to buy her a pair of shoes, I was so impressed I bought a pair as well.
They were super helpful!
Came here looking for a certain insole for my husband but they didnt carry that specific one, Donovan went above and beyond looking for this insole for us. We had many questions and he answered all of them with no hesitations. At the end we ended buying insoles for my husband and our son from here. No sales were pushed onto to us. His customer service was what sold us. Definitely will be back!
Thank you so much for going above and beyond for my brother. My brother ordered shoes and when we picked them up there was only one shoe in the box!! Hmm, you may be thinking why give this place a 5 star when the box came with one shoe? Well, they immediately apologize for the inconvenience. Not only did they call to have that other shoe delivered but they personally came to our door to delivered the shoe themselves! They threw in some goodies as well which was extremely nice. Everyone is human and makes mistakes but this company goes above and beyond for their customers!!
Their individual service is good BUT when there are five to six customers waiting there needs to be a balance. Get shoes for a customer start them, help another and check in with previous. Find a balance or have more than two employees in the store. Also, a treadmill would be an excellent addition to the store. Let the customer try out the shoe.After writing review I was contacted by email. They wanted me to elaborate. After communicating I would change my rating to four stars.
Its a nice small place, the staff is very friendly and helpful, and tend to all my needs, my Doc referred me there, Ive got everything for my feet to ease the pain😀👍 I have a plantar fasciitis, I recommend this place!!! They also scan your feet to find the best possible inserts for your feet, Plus, as a first time customer, they give you a discount.
First of all I just want to compliment the employees that work here! They are very knowledgeable and friendly. They have a machine that properly scanned your foot so that you get an accurate shoe size. Its called FIT ID. They bring out multiple pairs of shoes for you to try so that you get the best fit. Not once while I was there did they make me feel like I had to buy something. I highly recommend this location because of the knowledge level of the employees and the quality of the products. Make sure you join their rewards program!
They have a well supplied, well organized store.They definitely had a nice flow of customers flowing in.Mackenzie was very helpful in fitting me with the proper shoe, use their fit machine and brought out three choices. I tried on New Balance, Brooks, and ended up with the Hoka brand shoe, which is too me at least, a fairly new brand. Got some inserts to help with a slight correction needed.Not really a fan of the shoes in the middle of the room, but I understand it maybe easier for the staff. Call me old fashioned, but I like display walls.
Always a good experience at Fleet Feet. They hire great people!
Friendly and helpful employees and good prices
I loved my first experience here. The young lady that helped me was friendly, informative and super helpful. I never knew so much about my feet until today. She addressed all my needs and concerns and I walked out confident that for the first time in my life I have the right size shoes!
Was hesitant to try a foot specialty store thinking prices would be expensive. Pleasant surprise with very helpful person that analyzed my feet and gave me 3 choices that would work for me. Bought a pair and happy feet again.
Mackenzie was a great help! And shes really fun to work with. No nonsense. Just results & focusing on what I needed. Thank you!!
Ive had a great experience with the store. They will also price match the shoe/item from the manufacturers website so no complaints about being too expensive.
Great service very friendly.
Very helpful and the sales people are very friendly! Was impressed that they told me I have 60 days to return them even if you wear them. Not too many stores do that!
Friendly and professional staff. I was given choices with detailed explanation. I was very satisfied with the outcome. Thanks Al for a good experience.
Arrived, got sized and the selection of shoes with advice from staff with 30 minutes. I love that and love the new shoes. Service was quick and knowledge. Will go back when I wear out this pair of shoes.
First visit and I will definitely be back. The customer service is amazing.
I will never go anywhere else for shoes and intersoles very nice takes time to talk to you went above and beyond to help find a style of shoes that i couldnt find since 2017 having bone spurs narrow heels and high arches i was about to give up then we found fleet fit 😍 cant say enough good words thank you sooo much
Excellent service. There is an employee named Jonathan who you know just by talking to him he loves shoes and knows alot about them. He was an excellent salesman.
Knowledgeable staff that give you a personal fitting...I am very pleased with my new running shoes.
I havent been running much lately so now that Ive joined Modesto Moves I came here for new shoes. The service was great. The shoes were not cheap, but they fit perfect. My first run went well, too.
It is great to have a specialty running store in town. The selection of shoes is great. On a couple of occasions, though, the associates could not answer my questions. It wasnt a big deal; just a little disappointing.
They have a great sidewalk sale once a year and you get 130 dollar shoes for 20 bucks, there are other items also with that same great discount.
Great customer service explains everything well... excellent...
Amazing customer service by Dominic. I would never buy running shoes and clothing else were. I love Fleet Feet, Im glad you guys are finally in Modesto.
Third time going into a fleet feet store, 3rd time walking out without the shoes I liked that were on display however never have my size.. 10.5 isnt an uncommon size.. or is it so common they cant keep inventory.. whos managing Stockton and Modesto I can order direct faster than waiting for the store to get them to me.
Great variety of items!! Nicely priced and clean environment!
Nice staff very good at their job, way expensive. Im not entirely thrilled with my shoes, they are not comfortable.
I recommend driving to the Stockton location.
Great selection of shoes and very helpful
Its a little pricey but good staff and Products
My shoes are the most comfortable ever !
Ive been buying shoes at Fleet Feet for years, first in Stockton and now locally in Modesto. Co-owner Tony and employees Donovan, James and Mackensie are just excellent. Personalized service and shoe/foot experts. Im on my third pair of Hokas (intensity fitness walking) and second pair of Brooks (casual wear). Throw in a Garmin Vivoactive 3 fitness watch for good measure and I am the proud beneficiary of top-quality products from Fleet Feet. An extremely friendly atmosphere and answers to all my questions will insure my, and my wifes, return for years to come.
This is a great store and very friendly staff.
Love the care and attention that the workers here give. Would come again.
Ready to help in all your shoe needs.
Love this place!! Tony picks good staff!
Very good Customer Service! I would highly recommend them!
COOL PLACE-TAD BIT EXPENSIVE
Awesome service!Great product knowledge!
Best place to buy shoes a little pricy but definitely worth it
Knowledgeable staff to fit shoes to your feet and gait
Always a great experience and wasnt disappointed today!
Knowledgeable and personable service, top-notch quality products and a convenient location! Thanks for opening up in Modesto!
Knowledgeable about products, listened to my experiences and what I was looking for brought out 3 different pairs of shoes to try on......I walked out with a brand of shoe that was not considering before......
She was a very nice person
Great experience as always
Manager was awesome!!!
Great customer service
Work
Very helpful
Rewards system is a joke
Professional services