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Advance Auto Parts
19810 South La Grange Road, Mokena, IL 60448, United States
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Advance Auto Parts
Comments
Jo
Review №1

Service was great but OMG the prices compared to anywhere else outrageous. 1 spark plug $25 and it wasnt made out of gold. Now i understand how the repair Bills in the surrounding shops are always $1000 and up for a simple job.

Pa
Review №2

They have great sales. Staff is willing to help.

Ja
Review №3

Diane was absolutely awesome! Assisted me with finding a certain item and honestly gave me the best customer service I’ve ever had. Will DEFINITELY be back!!!!

Jo
Review №4

Went in for repair parts and oil and was helped by Kevin. Kevin had a horrible attitude and was incredibly rude and condescending the entire time. I will not be spending my money here anymore and will be using other shops with better customer service.

Ta
Review №5

Excellent customer service, which is rather rare these days! Jeff J. was very nice and knowledgeable when I first called with questions. He waited on me later when I arrived and made my purchases, totaling $256.97 before tax. Because of my interactions with this associate, I plan to shop here again, and strongly recommend this store to others. They also have a great inventory, conveniently located, and very clean store, with plenty of parking.

Do
Review №6

Kevin was a great help!

Ke
Review №7

Clean store, great staff, good deals on auto parts

Cr
Review №8

Very nice people at this store. Managers Jeff and Dave are the best!

Mi
Review №9

Excellent service. Called about a dead battery, and Donald was up front about cost, best option and ability to do the work.Showed up, and while it took time to locate the battery, Donald completed the installation quickly.Donald also allowed me to purchase the battery online so I could use a coupon.Great job!

Br
Review №10

Very nice staff. Offered to install my battery and wiper blades without me asking. Knowledgable about their products. They didnt oversell; they suggested products I might have needed with an explanation of why.

Da
Review №11

I dealt with Shadi. He sold me the wrong brake pads. I purchased premium pads that were for the wrong model. Upon returning to the store to get the correct pads, again, I dealt with Shadi. He took my pads back and gave me the correct pads, however, they were gold pads not premium. He attempted to not return the pads and simply do an even exchange. He told me I was getting a better pad that was actually more expensive but he was going to waive the return. After a great deal of back and forth about how gold pads are a lower grade pad and premium pads are more expensive he reluctantly returned the pads and paid me the difference of $15. I felt as though he was trying to con me and his employer. As someone who does many auto repairs, I will make certain to never shop for parts at this location again.

Ja
Review №12

Bob Z the GM is awesome. Finds everything i need and at a great price. If he doesnt have, he finds where to get it. Highly reccomend this store based on experience with this management. You cant go wrong!

Re
Review №13

Absolutely love this place. Bob, Crystal and David are the most down-to-earth group of guys/gals you’ll ever meet and they always go well out of their way to help you out.

Ja
Review №14

I went in to buy windshield wiper blades for my vehicle. The young man that took care of me was very knowledgeable and had a great attitude. He even offered to put the wiper blades on. Very impressive. Will let others know!

Pa
Review №15

Staff is great and incredibly helpful. My go to store for all my automotive needs, especially when I need something quickly.

Cr
Review №16

Love this location! Super nice crew and extremely helpful.

An
Review №17

Very helpful staff at this particular location. Thanks for all the help!

Di
Review №18

Good store for your simple need of car items, quick and good customer care

Mi
Review №19

Have a problem almost every time i go here, my most recent purchase was the last straw. Store was closed early and had to call / honk for 5 minutes, part boxes were smashed and the product was missing the instructions and some hardware. I also was told no receipt could be provided (thankfully i ordered online...). No apology wàs given, and im willing to take a loss on the purchase to not ever go back. Great Job.

Ry
Review №20

No brain in your head must be requirements to work here. Idiot behind the counter just lost a commercial customer for life for disrespecting me and not be able to pull up my account and refusing to work with me. This place must think theyre the hot f****** s*** even though their respective between an autosome and a bumper to bumper

Br
Review №21

Super helpful staff. Easy off and on Lagrange.

Je
Review №22

They didnt have my part in stock but Rebecca was polite and went out of her way to find out which closest location did.

Ar
Review №23

Knowledgeable staff, had what I needed in stock (which all other 4 stores I checked did not) everyone was kind and helpful. Couldnt ask for anything more.

no
Review №24

Helpful staff when there are enough of them. Tried to have my code read, but there was only one person there when I was present.

St
Review №25

These people are totally unreliable. If they would only listen to the customer or they wouldn’t be so damn stupid

Au
Review №26

I just wish parts stoors would only hire peopl who knew about cars....

Pe
Review №27

Good parts at fair prices. Friendly help

Mi
Review №28

Close to home better service than auto zone

Ka
Review №29

Great customer service!

Ma
Review №30

Perfect place to get all of your Auto Parts at

Ch
Review №31

Had a problem with what I bought (my fault, not theirs) and they returned with no problem...very friendly and knowagble staff

St
Review №32

Knowledgeable staff, great service

Ah
Review №33

Good guys

ch
Review №34

Very helpful

Jo
Review №35

Had the parts I needed

Di
Review №36

Great staff

He
Review №37

Loved it

Information
10 Photos
37 Comments
4.3 Rating
  • Address:19810 South La Grange Road, Mokena, IL 60448, United States
  • Site:https://stores.advanceautoparts.com/il/mokena/19810-south-lagrange-road?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 708-478-8898
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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