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AutoZone Auto Parts
2301 W Whittier Blvd, Montebello, CA 90640, United States
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AutoZone Auto Parts
Comments
ED
Review №1

The cashier was very helpful not like the ones at the rosemead auto zone they have an bad attitude soon they wont have customers and will cut back on employees and shut that one down

ph
Review №2

Great store and amazing serviceThanks again Gabriel for helping us

ke
Review №3

I was just there with my father to buy some parts for my corolla. Menny assisted us with purchasing the parts and I have to say, he was super friendly and patient. He went above and beyond to give us great customer service. Thank you!

An
Review №4

Good service here. 👍

Ma
Review №5

Have to give a shout out to “Menny” for helping us install a Battery. He was very patient and helpful.

L.
Review №6

Totally recommend them. Very helpful.

Bl
Review №7

Had to buy a computer cable throttle sensor for my car. They didnt have it in stock but they ordered. I called around other auto part shops and they didnt have in stock or carry it in their warehouse. The employees were polite & professional. Thank you ☺👍

Sh
Review №8

Very nice and helpful staff. Always has the parts Im looking for

Sh
Review №9

Been at this branch a couple times. Always pleasant to get good customer service on top of discounts.

Lu
Review №10

AutoZone help me out big-time saved me three hundred bucks

Ke
Review №11

The clerks were super positive as the customers were the ones being really rude. Still kept calm and explained things with my old battery they had a good price and warranty on a new one so i took it. Super calm and helpful to all of us.

Wi
Review №12

The sales reps are very helpful and bilingual (English and Espanish) i was happy with their service

Fr
Review №13

I had a bad, bad experience at Garmar Plaza Autozone. I went to exchange one part and when I was talking to the employee, the supervisor told him to to kick me out and that supervisor started showing me the middle finger infront or the customers and telling me too many bad words. I was really mad and I told him to respect the customers and talk to me outside. He never stopped insulting me until another employee came to help me and the first employee I was talking to told me that you have to go to where you bought it (130 miles away) that employee was another supervisor. Please do something and do it on time. It happened may 23rd around 1:00pm.

Er
Review №14

I called early in the day about batteries and talked to Menny. I came in later and he was beyond helpful. Tested my battery to make sure I’m not wasting money and needed the replacement. He helped me select the new battery and even helped me install it. I haven’t had this good of a retail experience in months. Couldn’t recommend Menny any more. Thanks so much!

An
Review №15

Good selection and the staff is quick to help you out.

tr
Review №16

Let me just say that the person that helped me was Diana she was so very helpful and redeemed this store outlook with me from a prior visit I had there hire more like Diana customer service A+ or 10Communication skills A+ or 10thanks Diana you truly set the bar for some of your co-workers workers.

jo
Review №17

Cant beat online prices, if you need it now, Youre going to pay.

vi
Review №18

Best auto parts for me

Ed
Review №19

Manny M, Took Good Care Of What I Needed. Very Friendly

Jo
Review №20

Great service n very helpful.

O
Review №21

The team here is good, now what I do not understand is why they have Ruby or Roby answering the phones. She cant understand English very well and she sure cant speak it. I dont want to sound rude but honestly this makes no sense the whole point of calling is to communicate so if you can not whats the point of answering a phone where the primary language is English?

Ro
Review №22

My favorite spot

Jo
Review №23

Something could improve with an educated personnel.

An
Review №24

If you value your time and money do not go here. Last year October I bought a new alternator which died on me, swapped it out under the impression that they did a warranty swap. Little to my knowledge whoever handled my transaction that day refunded me, which I received no money for the core nor the alternator itself. On that transaction I did get an alternator given to me, as I said under the impression it was through warranty. This year,that one gave out on Friday, which led me to attempt to do another warranty swap Saturday, had a manager help me out, but told me he would call me for my parts, which he never did. Come Sunday I go for my parts, the late night staff said they couldn’t give me the alternator, either wait till morning (when I am in school) or buy a new one then and there. I bought one as I was in a time crunch to get my car fixed, I had to take time off work to come and deal with these guys! They said come in the next business day and they would give me a refund and my other purchase would still be fine. I go in on Monday, they couldn’t help me again, Tuesday I come and finally I get a refund, but store manager basically said tough sh** he couldn’t do anything with my October purchase even though it was a fault on their end. I was refunded for my Sunday purchase but now I am now without warranty. Staff needs to be retrained, they even lost my receipt on Monday! The receipt I handed them 5 minutes before we discussed the issue. I lost money from taking time off work, and for the alternator I bought last October, I will not be going back.

Ka
Review №25

After market central . cheap parts for your car

Al
Review №26

Very bad services no info all they told me that they dont know!! Will NOT go back there AGAIN!!

Fr
Review №27

Excellent service and very polite and helpful staff

Ga
Review №28

Always helpful.I didnt hear not one No when a customer needed help checking a battery outside, helping install a bulb outside...just sure give me a minute I can help you. Guys know what they are doing. You can tell they know how to rotate different jobs with one another. Thank you for always helping..it was nice not to see people brushed off but actually helped!👍🙏🤗

al
Review №29

Came in to the store for a new battery, a gentleman name Menny M .was very helpful he even install it for me great employee very friendly

Al
Review №30

Awesome Emmy was one of thr attendants he was very helpful

As
Review №31

The associate Menny has the best customer service ever! He is so kind and patient with helping you find the parts you need. He even came out and changed the part on my vehicle that needed to be changed. THANK YOU MENNY!! Keep up the great customer service! :)

Sa
Review №32

Great! Go to the section where the wrenches are.

Fr
Review №33

This place has great people! Ill come in when there is no line and they will take a lot of time just to help you. And they know how to keep a line moving too because Ive been there when there are 8 people waiting in the small store and it still goes by quickly! The only thing I dont like is sometimes the same part youre looking for will come up with a different part number so sometimes they might say no but if you look on the sales floor... It will be there lol

Ga
Review №34

Great customer service 👍💯

ch
Review №35

Thanks Manny for helping out get my oil change oil and filter. Very knowledgeable.

Sh
Review №36

The staff is super helpful and patient. Thanks a lot!

Ap
Review №37

Way better than pep boys!! Went for wiper blades and pep boys wouldnt even try the blades on my car just looked and said they wont fit even the manger said my guy didnt try them on the car?!? Went to AutoZone and they picked the right ones out and put them on straight away! They rock!

Ra
Review №38

Good costumer service

Da
Review №39

Dont go to the AutoZone on Whittier and Wilcox. I ordered a part & they gave me the WRONG PART & TOOK IT TO THE GARAGE TO HAVE IT PUT ON & HAD TO HAVE THE GARAGE GET THE NEW ONE & AUTOZONE GAVE ME PROBLEMS ON REIMBURSING ME ON THERE MISTAKE????

Ne
Review №40

Very helpful and patient.

Jo
Review №41

I came here last night cause my check engine light came on. They helped me by using a code reading device. It was something simple but the fact that they were available to help says alot! Thanks!!!

jo
Review №42

Good serviceAsk for MannyGreat help from him.

Mi
Review №43

If you go to this store in Montebello ask for Menny. He really went above and beyond helping me with my battery and even helping me change it out. He’s a really great guy and I can’t say enough good things about him.

Se
Review №44

Nice people employeesGabriel Alvarado took the extra step.He is an awesome persone Thank You Gabriel.

Ro
Review №45

Pretty good selection of parts and accessories. Staff knowledge is what loses this place a star. Most know what theyre talking about, others have no business working there.

An
Review №46

Whenever I go to AutoZone they help me out very well.

ja
Review №47

This time didnt find what I was looking for, out of stock cable wires 16 gauge

Bi
Review №48

They dont even have any goo gone❗

Hu
Review №49

Very very bad service

Ru
Review №50

Appreciate them very much. Always someone who helps

Ju
Review №51

Such a nice experience actually got helped a weekAgo by the manager for the morning who was majorly kind to change my battery as well as he offered and incredible deal. Today I am getting one of the lights that broke down. It was the same nice assistance again.

Ro
Review №52

Auto Zone have everything, you need for your car reparation, but this store its expensive

Ri
Review №53

Great place to get auto parts

Lu
Review №54

Quick service and they extend their store

Ca
Review №55

Dependable

De
Review №56

Im a truck driver from Texas. I made my delivery and my truck was dead. I call this location. Jose came and picked me up and brought me back. I needed four batteries. I was stranded. They helped me out of a pinch so I say if you live in the area use this location. They are good people.

Ra
Review №57

Had the parts I needed.

Fa
Review №58

Amazing help and amazing customer service from staff. Clean place and they had everything I need unlike other stores that I had to go back and forth from different place definitely recommend to go here for whatever needs you have when it comes to your car.

Ke
Review №59

No r fee

Ma
Review №60

I can find most parts I need at AutoZone.

Ce
Review №61

Employees are always real friendly and helpful. Never had any bad experience with any employees. Always there to give advice and their services.

Ge
Review №62

Easy shopping. Helpful staff.

Ma
Review №63

Price match!!! Woohoo! Loving it! Staff is super friendly and knowledgeable.

Ro
Review №64

I been going to Auto zone for many years, I believe since 1983 wish it was my first car after I had my son, I have no complaints they are very helpful & truly seek to find the problem solver to ur need, I highly recommend them.

Da
Review №65

Awesome service, with great honest employees!! Busy, hot summer weekend, my car wouldnt start, they helped me check my battery and alternator, then loaned me tools and gave me a free replacement battery because my previous one was still under warranty.

Jo
Review №66

It was great they were very helpful and answered all my questions

Ca
Review №67

Fast, polite and professional customer service

El
Review №68

I go to Auto Zone very often. It just seems to me that the customer service especially the one I go too SUCKS!!! Its just seems like they dont like their jobs. Not once did I get asked EXCUSE ME, DO U NEED HELP?🤔and mind u, I go very often now that I have a car. The workers at the cashier were having a loud conversation using foul Language and cussing while Im in front of them paying. I know its an auto parts store, but come on..lol..BAD SERVICE SINCE DAY 1 that Ive been going to the one on Whittier Bl and Concourse in MTB/ELA, The 2 A.Zones in the City of Whittier on Whittier Bl have a little more class, just saying🙄Not alll employees are like the once Ive encountered, clean store tho🤗

ma
Review №69

Great service, all parts for your vehicle

Gu
Review №70

There customer service is amazing I will continue buying my parts there.

Tr
Review №71

Buy my car parts especially if its life time guaranteed!

Su
Review №72

Nice guy was able to diagnose my car.

Ho
Review №73

I love AutoZone theres a lot of people that like to help like theres a lot of people that dont just ignore you but other than that they give good service

Al
Review №74

Im a 43 year old housewife that thinks shes a mechanic and at this AutoZone I can make it happen

Sa
Review №75

No good the employer

He
Review №76

My wife went to auto zone to by some oil for oue truck. We just neened two quarts of oil in the truck. The worker checked the oil and seen no oil on the dip stick. So he told her she neend oil and sold her 5 quart gtx and put the whole 5 quarts of oil. Now I have to much oil and have to take some out. Now I have to miss work amd take my truck to a auto service shop to remove it.$? What can I do?Update* I went back and they corrected the problem. They also refunded me my money back. Thanks to the manager and counter staff for their help

Hu
Review №77

This place have plenty of tools and parts we need. I recommend this place alot

Ol
Review №78

Service not the best, apparently they dont know there parts. Wheres management? Very unprofessional.. Shirts untucked baseball caps backwards etc..Distric manager should look into this store..

Jo
Review №79

They are great professionals and their customer service is amazing. I will continue buying my parts there.

Je
Review №80

Good service !

Ma
Review №81

AutoZone a good placewhen you need help with your carThey very professional very kindThey lend you tools to fix your car sometimes they could come and check your carOutside the establishment.If you need advice.

Je
Review №82

The best staff, friendly adequate service.

Ma
Review №83

Very professional team.

Vi
Review №84

Good people

Ju
Review №85

Very Professional Staff and very tentative as soon as I walked in the store to assist me would highly recommend.

ar
Review №86

Amazing service..every one is attentive and helpfull.

Wa
Review №87

Great fast and friendly service. However be ready to say NO when they try to sell you thing you dont need them.

Na
Review №88

Worst customer service ever, that chola at the front told me to go f... my self, and none of the cholos working there would even help, just walking around pretending to be busy.

Ma
Review №89

Helpful and quick to show were things are

Lu
Review №90

Clean, organized but need more employees at the register

Da
Review №91

Worst customer sevice.... no knowledge / no help with a simple fan belt

Ze
Review №92

Friendly people here, always ready to helps 7

SO
Review №93

Great help

Ke
Review №94

Very helpful every time I visit this store

In
Review №95

Helpful clerks

Vi
Review №96

My head light was off and got one here. One of the guys there was nice enough to also install it.

Da
Review №97

Great customer service😊

x
Review №98

Great place people real helpful

Co
Review №99

They help right away good

So
Review №100

The employees at this location are very friendly and helpful

Information
28 Photos
100 Comments
4.3 Rating
  • Address:2301 W Whittier Blvd, Montebello, CA 90640, United States
  • Site:https://autozone.com/locations/ca/montebello/2301-w-whitter-blvd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A5450&y_source=1_MjQ2OTc3My03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 323-887-0294
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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