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Action Collision Ctr Llc
1045 N Eastern Blvd, Montgomery, AL 36117, United States
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Action Collision Ctr Llc
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ca
Review №1

Action Collision is the best body shop Ive ever used. In fact, I drove 50+ miles to get them to do the repair work on my car because their work and professionalism is outstanding. This is the second or third time theyve done work on one of my vehicles. Knowing the work will be done correctly and quickly is a bonus. I got my vehicle back in less than a week. Always quality work. Nothing missing, everything works, and service after pick up. I couldnt ask for me.

Br
Review №2

I was in a collision, and my vehicle was taking to action and the repairs where done to the hood, the radiator, bumper and mount the work was ok lets say it was mediocre. The hood always looks open and the vehicle has worked correctly since. It cut off while Im driving. And the first time I took it back I was sitting in the drive thru and hose pop loose and antifreeze was all over my windshield . I never had any problems with my vehicle before action collision.

Ke
Review №3

The work is Great but this is the second time I used this place and the customer communication is not there . It took 2 weeks or more on my car both times and no one ever called me on the progress of my vehicle. I called each time and was always put on hold for an excessive amount of time. I had an appointment each time I drop off my car so I didnt understand why I wasnt able to get my vehicle back in a timely manner. But the overall job was great.

Jo
Review №4

My ‘98 4Runner was hit by another vehicle. The radiator support, wheel well, fender, and bumper were bent pretty bad. I didn’t have collision insurance so Action was willing to straighten it out well enough so I could put a new fender and off-road bumper on without insisting on completely replacing the radiator support. They even installed some of the parts I brought in, and provided a few parts without charging me. It looks great, one day and $100 less than they estimated, and they saved me $2-3k.

Do
Review №5

2nd time doing business with Action Collision. First time i had an unfortunate incident with my Mustang where a empty palette was leaning up against the fence, fell over onto the side of the car. Repairs were done and paint match was perfect 👌 I looked around town for someone to repair shipping damage on my wifes motorcycle, why not Action i thought! Very satisfied with the results and my wife is happy again.😀

Tr
Review №6

Great people to work with. Michael made everything really easy on me. Worked great with my Insurance company. I would definitely use them again. Did a perfect job repairing my truck.

Ro
Review №7

Extremely professional. Will keep you notified of any changes.

Te
Review №8

They repaired my car taking time to make sure that it was done right. I was pleased with the work..

Ch
Review №9

The staff was very friendly and helpful and my car was finished a day earlier than expected so service was very fast. They had taken the time to air up a tire that was a little low when I dropped it off and even vacuumed out the inside. Action Collision definitely went above and beyond my expectations. Would definitely come back here for anything I needed.

Ka
Review №10

The people were friendly and the work is awesome, I would recommend this shop for all your needs.

Vi
Review №11

It was the best as always. Very courteous. Amazing customer service. After they repaired my car you cannot even tell I was in an accident.

Br
Review №12

Action Collision has worked on my vehicles numerous times. Recently they did some body repair and paint work on my vehicle due to a hit and runaccident and once again, they did a great job. The vehicle was repaired and finished the day it was promised. They are always easy to deal with and very professional. I will be back if needed.

Qu
Review №13

Micheal and his father were amazing! They were so caring & professional. My car looks brand new. I would definitely recommend this shop to family & friends.

Gu
Review №14

Had another chance to use Action Collision February 2021.They did a great job again.Have had a few vechiles fixed here over the years and have always been very happy with their work and their professionalism. Mark Mitchell has always took care of us and they back their work. I have never had a problem with working with them. Thank you Action Collision.Guy Phelps

To
Review №15

Action Collision is a top-notch group. We have a 2007 Saturn Sky Turbo that was, inadvertently, damaged while getting new tires at PepBoys. Action Collision was recommended to us by a friend because of their previous experience and also because of Action Collisions ability to match older exterior car paint. When we picked-up our car this morning, the work was flawless! Plus, the paint job was equally impressive. I couldnt be happier with the end result. Well done! I will always trust Action Collision to handle all my future car repairs. They are true professionals, and whats more, they are super nice people!

Br
Review №16

I had some significant damage to the front end of my vehicle. These guys did a very great job fixing it. They gave me an estimate on when they would have the repairs done. They ended up having it done a few days before they predicted they would. Staff is very personable and professional. When I came to pick the vehicle up they again we’re very nice and professional. Upon getting back into my vehicle, I realized that they had even washed my car and basically detailed the inside of it. It was much cleaner than when I had dropped it off. I highly recommend using this facility for any vehicle repairs you may need.

Pa
Review №17

Good work just be aware that there were no masks on any staff or customers.

Ke
Review №18

Totally overlooked me inside the office. Front office guy was on the phone, made eye contact and I took a seat to wait on him. Once he got off the phone he did not acknowledge me at all. Another costumer walk through the door, white lady, and he immediately starts to help her. You will never work on anything I own again.

Su
Review №19

Excellent service....friendly and knowledgeable employees...Mark Mitchell was great to work with

Bl
Review №20

Focused on small details that produce high quality work. Very pleased with their workmanship and the interaction with their staff. Highly recommend this business.

Le
Review №21

A week after our arrival to Montgomery, the door handle (drivers side) and window (passengers side) of my SUV broke. We were in a dire situation since we only have one vehicle at this time. I took it to Action Collision Center. I received an estimate and we ordered the part. A few days later, I took the car back to get it fixed. I am very pleased with their professionalism, timeliness, and work ethic. Thank you very much for helping us. You made a bad situation-better.

Ja
Review №22

I drove from Destin, FL to have my car repaired here. Thank you Mark. Outstanding repair on my vehicle. I highly recommend Action Collision.

Ab
Review №23

My Cadillac stsv was hit in the rear bumper by an insured driver and Action performed the repairs. They had my vehicle done in 5 days and they did a great job. My vehicle looked brand new just like before the accident. They were also very professional and kept me updated on my vehicle status. I would definitely recommend this company.

Sa
Review №24

The people at the collision center were very nice. I needed a ride to come to get my car and they provided that service for me. I would recommend the center to anyone.

De
Review №25

Explained the damage, told me when to take car in and how long the repair required.

Ni
Review №26

Action Collision Center repaired my vehicle 8 years ago and I was very pleased with the professionalism and quality of their work. I returned for some minor work recently and received the same professionalism and quality. Great job Action Collision Center!!

De
Review №27

Went to action Collision in December a deer hit my car I went to got it painted in September this will happen the pain start peeling up then they supposed to fix my door but the window stopped working they put a new window switch in you the switch was broke then exploding fix my AC but its still doing the same thing so if I were you I wouldnt recommend nobody to go to action Collision I wont even give them one star action Collision do sneaky things behind good customers backs they call my insurance company to try to make my insurance company pay for something that I already paid for without me knowing thats bad business so if I were you I would never go to action Collision I rather go a bootleg paint shop thats basically why I went in the first place

ja
Review №28

Have repaired my cars on several occasions. They do excellent work and are extremly pleasant to deal with.

Be
Review №29

The crew did a great job of communicating with me throughout the process, and did a great job of researching the reason behind my rust development, and how to prevent it in the future.

Br
Review №30

I worked with Michael to get this work quoted and finished. Both the quote and the work where done very quickly and it looks amazing! I am very please with work. I will use them for any future work if there is a need again!

Sk
Review №31

Very friendly staff . Im new to the area and was concerned about the level of quality and customer service having no experience with local body shops . I absolutely feel I made the right choice with action collision. Dalton went above and beyond in terms if customer service and made sure all my concerns were addressed . He handled all the work in a timely manner and kept me well informed throughout the process. I had a front bumper replaced and painted and the paint color match and bumper fit is excellent . I highly recommend them for your body shop needs .Thanks Action Collision and Dalton .

Jo
Review №32

Wonderful experience. No hassle. Job completed within timeframe given. Updates via text messages received throughout the process. Customer service great! Highly recommend for auto body work.

A
Review №33

I am really pleased with the work that the did. Their customer service was great! They got my car in and out and were very understanding with pick up/ drop off time. Over all great experience.

A
Review №34

Action has been a reliable resource for auto body repairs for me for several years. It’s never fun to need their services because it’s usually due to misfortunate circumstances, not always your fault. Their team of pros try to help make the best of it for you and get you back in your car as quickly as possible. Thank you Action for your reliable service.

Ji
Review №35

These folks are definitely service oriented. Great to work with. Once your vehicle is in their hands, you do not have to do anything else until they have your vehicle ready for you to pick up. Good work and good folks!

Ka
Review №36

I was in Montgomery for a short amount of time before I wrecked my car. After another body shop would not fix my car, Auto Collision took my car and fixed it in a fraction of the time the other body shop estimated. Great customer service and follow-up. If you are in Montgomery and need your car fixed, this is your place!

Re
Review №37

Awesome Owner and Staff. They did a great job. Thank you! God bless!

Ri
Review №38

Great service. They go above and beyond to take care of their customers.

Je
Review №39

Excellent work. Friendly and efficient staff.

J
Review №40

Good experience They did what they said they would Good folks to deal with

Mi
Review №41

Very quick and friendly. Mark kept me posted almost daily about car status and pickup date. Id recommend and use in the future.

Ta
Review №42

Im glad I chose Action Collision. You guys were great and the auto body work was as good as new. Thanks so much for the care of my car and it was clean inside and out!!!! I would definitely choose you guys again and highly recommend you to others.Thanks again Action Collision. All smiles here!!!😘😘😘😘😘

ja
Review №43

Killer service. Constant contact, but not pushy, and extremely prompt turnaround on vehicle. I didnt have to do any insurance paperwork or anything, literally dropped off and picked up when called. Perfect experience.

JD
Review №44

Michael was a lot of help and has a very professional outlook on what he does. Highly recommend anyone using this place for their service.

Sa
Review №45

I had a great experience with Action Collision. The staff was friendly and helpful and my car was repaired exactly as promised - on budget and on timeline. I had gotten a quote from another auto body shop in Montgomery and Action Collision was significantly less expensive. I highly recommend!

Je
Review №46

Great friendly service!

Be
Review №47

Everyone was so nice and I could tell they really took pride in their work. Made sure that I understood, and answered any questions that I had.

An
Review №48

Prompt and professional service. I recommend this auto collision company to anyone.

St
Review №49

Action Collison was great. The repairs were well done and Mike communicated throughout the process keeping me informed about the repairs. I highly recommend the guys at Action.

Jo
Review №50

Great work on Subarus and friendly staff

Le
Review №51

No one could take me but they did. They even detailed my car. Estimated time was right on.

Ka
Review №52

Everyone was so nice and my car was fixed to perfection. It looks brand new ! Thank you guys so much.

Da
Review №53

I feel that I should write a review, because if Im being honest, the previous reviews made me question my insurance companys recommendation of this business. However, my experience with them was fine! The guys at Action collision were very professional and my car came back looking brand new (lets be honest, its auto body work, it takes time). Bottom line: I would recommend Action collision for auto repair.

Ti
Review №54

I would definitely recommend Action Collision . I Dealt with Micheal, and when I say he was very kind, professional and fast . Answered all my questions and concerns that I had . He’s the best and can’t thank him enough! Also the front desk clerk was very kind as well . Thanks for the great experience.

br
Review №55

Action collision center needs to rethink their mission statement because they do not offer service in a timely manner.Mission StatementAction Collision Center seeks to provide its customers with timely, affordable and effective service in a friendly, professional environment. It is our duty to make sure customers receive outstanding service that is an exceptional value. We will promptly answer any questions about repairs or insurance. We will ensure that each customer drives home completely satisfied.Our goal is to give you the best service, the highest quality and the most affordable price on collision repair work. Your vehicle will be restored to pre-collision quality or better.

Do
Review №56

Extremely impressive work, professional customer service and attitude.Great job all around!!

Tr
Review №57

Michael and his team were helpful, kind, and efficient. They got me back in my vehicle in no time.

Ja
Review №58

Got my car back later than expected, which would have been fine, but every time it was pushed back, it was never communicated with me beforehand. I had to constantly keep calling to check the status of my vehicle even when I was told I would receive a phone call.

sh
Review №59

They fixed my vehicle fast, right and did an excellent job communicating the details of the process. Thanks for the friendly, professional service and quality workmanship Action Collision. Roll Tide!

NC
Review №60

Good body shop. Everyone is very courteous and helpful. Does great work at competitive prices.

Du
Review №61

Went well and beyond to get my car fixed in a timely manner and worked with me more than my insurance company did to put factory parts back in my car when the insurance company wanted to put used parts in my car

Cl
Review №62

I got my Impala back when promised, no issues and the staff was courteous.

Su
Review №63

I would recommend this company to everyone

Me
Review №64

These guys did a great job on my Subaru Forester and for a reasonable price. I went in with a fender bender and I got it back looking good as new. Friendly, professional, and quality work, I’d definitely go back again!

Te
Review №65

Very good experience. Fixed car as described. Mark very professional.

Ji
Review №66

Nice quality. Good services. Definitely visit again if I have enough budget.

RI
Review №67

Best service in town. Great prices. Good honest people-No way would I go to any other repair shop

Ki
Review №68

Excellent repair service and customer service very satisfied I would recommend your business to friends, family and people in general if that want a job well done THANKS

Da
Review №69

They did excellent work!!

De
Review №70

I appreciated the good service and follow up. Mark Mitchell was especially helpful....And I loved the red car seat couch in the lobby!

Do
Review №71

Not good poor workmanship

Di
Review №72

They took there time to make my vehicle look like new again. I really appreciate them :).

Te
Review №73

They offer a great service at decent prices! Its too bad my car was totaled 😅

An
Review №74

Very courteous and professional. Great service. Will recommend!

Am
Review №75

Professional staff and my car looks great.

da
Review №76

Very good

Je
Review №77

I called and spoke with Michael at Action Collision- my minivan car door wasn’t working and it was the only vehicle all the car seats would fit in. They got the part in the next morning and fixed the car while I waited. Price and service were great.

Sh
Review №78

Great job on the repairs and paint....however, my blinker light and headlight were overlooked....and the forgot to remove cover inside fuel tank and had trouble opening it....otherwise looks great!

er
Review №79

Action Collision was very professional and fast on repairing my car. I am very pleased.

Kr
Review №80

What a great place to bring your busted up ride! Theyll have it in better shape than when you brought it. Montgomerys finest!

po
Review №81

Was very stressful dealing with this business. Let the evidence speak for itsef. Very shody workmanship and unprofessional. From loose body parts, imperfections in the paint, misaligned body panels with dents, greasy prints in the interior, a crack on the headliner, scratches on headlight lense, and this last time they worked on it a new scratch on door mirror, and a swirl mark on hood right next to the quarter panel they redone. All of this found on the side that work was done. I did not tell them of all the damages incurred while vehicle was in their possession for fear of more damages if they addressed them. My conscience and heart moved me to this warning to my fellow neighbors! So, in conclusion BEWARE OF THIS BODY SHOP! DO NOT LET THEM PERFORM ANY REPAIRS!

St
Review №82

Great job, will recommend them!!! Fast and Friendly...

Ch
Review №83

It was great

Jo
Review №84

Great customer service, and completely satisfied with the work.

Sa
Review №85

Great professionals who give excellent service. So happy they made my car as good as new. Highly recommended!!!

Al
Review №86

I went in with a dent and chip in the body line of my car, when I went to pick up my car it looked as if it was never there, highly recommend using action collision.

Dw
Review №87

Wonderful experience with friendly customer service.

Ti
Review №88

Nice and clean

Ha
Review №89

I had a severe accident and my insurance adjuster suggested this body shop for repairs. Since I live over 6 hours away and had no idea about body shops in the area, I trusted the reviews and advice from my insurance adjuster. This body shop not only took 2 months to complete the repairs, but when I received my vehicle it looked terrible (swirls in the paint, paint runs, things not aligned correctly, dents that hadnt been repaired, a new dent in the fender on the opposite side of the collision, even a gash taken out of the rim they were supposed to have replaced). I had to take it into a different body shop to have most of the work they completed redone and was without my vehicle from April until mid-July thanks to the horrible work that this body shop did. I wouldnt recommend anyone to go there. To top it all off, the owner knew that there were issues with the car and still allowed me to drive over 6 hours to retrieve it. Unfortunately they botched it up so badly that even the best body shop in my town was unable to completely fix everything and now Im stuck with a sub-par version of what was a brand new (4 day old) car before they got a hold of it.

ma
Review №90

Great staff.Very friendly and attentive to your situation.Wouldnt go anywhere else.

Il
Review №91

On my insurance agents recommendation, I took car here after an accident. Terrible repair job that took 3 repair visits to get as good as it was going to get. I will never take my car here again. No attention to detail at all with long waiting periods.

Bu
Review №92

Had to go out of town. Small job did it for me while I waited

To
Review №93

Highly recommend, friendly staff and excellent good!

Ma
Review №94

Professional, organized, honest, nice facility

Br
Review №95

The work done on our car from the wreck was done really really well. Looks brand new. Just the attitude of the guy working on the car was very negative and rude. I mean I know people are human and have their days, but maybe its just something he needs to work on.

B
Review №96

Very nice professional job as always expected from Mike and his Team. Thank You, Byron Mills

Ki
Review №97

The bumper has a chip in it where you replaced and painted the bumper.No one has acknowledged that it needs redone.Kim

Ja
Review №98

Good work do you have fixed two of my vehicles and the last 3 months one caused by a hit and run the other caused by a hit-and-run deer the speed I which the work was performed was like no other the workmanship was spectacular

Sc
Review №99

Great service with a fast repair time!

Ca
Review №100

I’ve always come here to get my car fixed. They’re always on point and always gave me my car when promised.

Information
14 Photos
100 Comments
4.6 Rating
  • Address:1045 N Eastern Blvd, Montgomery, AL 36117, United States
  • Site:http://actioncollisioncenter.com/
  • Phone:+1 334-277-7775
Categories
  • Auto body shop
Working hours
  • Monday:7AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7AM–5:30PM
  • Friday:7AM–5:30PM
  • Saturday:7AM–5:30PM
  • Sunday:7AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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