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Mattress Firm Montgomery
2007 Orchard Rd, Montgomery, IL 60538, United States
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Mattress Firm Montgomery
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Kr
Review №1

We had a wonderful experience at the Mattress Firm in Montgomery. The service was great! Bob was so helpful. He answered all of our questions and helped us find the best bed for our needs. He even helped us pick a new bed for our son. Cant wait for our new beds to arrive.

TA
Review №2

The Montgomery store is very fast friendly professional. My youngest daughter actually enjoyed being actually looked at like she was a person, shes only 9 lol

As
Review №3

Kanton at the Montgomery location was absolutely wonderful to work with and gave us a great deal on mattresses for local community members who are regaining housing. He was knowledgeable and efficient and I would absolutely love to work with him again in the future! Thank you Kanton for your support and generosity!

Le
Review №4

Bob was great! Had us try almost every mattress to see what would work best for us. He didn’t push for the expensive mattresses, nor try to push all kinds of accessories and so forth. Great experience all together!

To
Review №5

Kanton was wonderful from beginning to the end of the process. He was very knowledgeable and was able to help me select the perfect mattress for my circumstances. Thank you so much!

Ge
Review №6

Once I picked out my bed it was fast and easy. He let me take my time trying out beds. Very friendly. Everything was clean.

Pa
Review №7

I was greeted professionally and promptly when I walked in the store. Bob asked all the right questions, was friendly, and set me up with exactly what I needed. I highly recommend this business!

Sa
Review №8

Brad was very helpful. I was looking for the prefect pillow and he had a huge selection in store that I was able to lay on. I chose the 100% latex pillow that doesnt come in anything bigger than queen (when I have a king bed but that didnt matter to me). Hopefully it will help with my neck issues.

An
Review №9

Stopped by yesterday and had an amazing help with Kanton Williams.This store will fulfill all your sleeping needs. Great stuff!

Ka
Review №10

Just took over as manager at Mattresses Montgomery! I live in BlackBerry Crossing behind the store and cant wait to help my friends and neighbors sleep better! I have 20 yrs experience running specialty sleep shops and will work hard to earn your Business! Come in and ask for me or my assistant Bob.

Ca
Review №11

Kanton was very personable and showed me 4 different types of mattresses of the firmness I was looking for. He offered suggestions, explained the warranties, the features and there was absolutely no pressure! I ended up buying a new mattress, mattress protector and frame. (The frame was due to our movers losing a bolt on ours)

Tr
Review №12

We had a great experience! Angel is the best, she’s very knowledgeable and easy to work with. We left feeling extremely happy and comfortable with our purchase!!

An
Review №13

Our salesperson was very pleasant and knowledgeable. Gave us a great deal as well. We came in looking for a bed not found in the store but she helped us find a suitable replacement. Will go there if ever we need another bed hopefully not too soon!

Mi
Review №14

Bill was amazing. He showed me exactly what I wanted and I was in and out in less than 30 minutes. I would definitely recommend this location to all of my friends and family.

Tr
Review №15

Bob was very attentive and professional and helped us find a really great bed.

Ma
Review №16

The woman i believe named Angel? Or forget but she was amazing! Totally helped me out. Very understanding, polite, and very easy to work with on getting something i wanted within my budget. Even helped carry the twin mattress. Yes it was light. Hah but she insisted. Good place to check out.

Se
Review №17

Very professional, informational, and helped us finding the right bed for a sweet deal.Will definitely recommend ppl to them and will be using them again in the future.

Am
Review №18

Needed a new bed and Angel was amazing, very patient with us and let us take our time. Didnt rush us into a bed that was out of our price range. She went above and beyond

Bo
Review №19

One thing I found out about buying a mattress is you need to find a place or someone you trust. The manager at this location in Montgomery is just that. I have purchased my fourth bed from him over 20 years and I now have got my third Tempur-pedic from The store manager Kanton Williams. If you end up going there you will agree that he knows this business better than anyone and most of all you’ll see he can be trusted with your needs and your sleep.

Pa
Review №20

Brad was super helpful. Bought an affordable twin memory foam for one kid back in November & now the other kid wants one. Just called in to see if we could still get the same thing. He had my order history up & was checking on availability before I asked. Great service.

Da
Review №21

Went in to buy a few beds, and didnt have a lot of money. The salesman made rude comments about the bed we were looking into buying. He was pushing us to go higher then what we could afford.

Bo
Review №22

The gentleman was very friendly and helpful. I had stopped in a few weeks before my purchase to get pricing. He was as friendly and helpful as the first time I went there. Will definitely do business here again in future.

A
Review №23

Angel was helpful from the time we walk in door. She was attentive but also gave us time to ponder and make decisions.

So
Review №24

I had a great experience at the store. The associate was very kind and answered all of my questions. I was even able to try and compare the mattresses in order to make my final selection. I recommend the Firm Mattress store for their expertise and kindness.I can’t wait to try the new mattress!

Jo
Review №25

Daphne was extremely knowledgeable and helpful. She answered all my questions and found me the right sized mattress at the best price available. She set up the delivery and provided me with a quick and easy link to complete the transaction. I’d highly recommend Mattress Firm due to Daphne’s phenomenal service .

by
Review №26

Brad really saved me some money and we also had great conversation. Hes a good guy go get your bed from him !!

De
Review №27

Very professional, kind and fast delivery

Me
Review №28

Great deal on our new bed. Brad was great to work with.

Ha
Review №29

Brad was great! Excellent customer service over all. Knowledgeable & patient.

Sa
Review №30

We were helped and treated with the utmost professionalism, support, and respect. We really enjoyed our experience at Mattress Firm. Angel and Brad were really awesome!

am
Review №31

Spent only a total of 30 minutes in the store start to finish! Was quick to ask if there were specifics in a mattress, what type of budget, and able to try models out. Did not try to push for high end that wasnt needed.

Sc
Review №32

Excellent selection of available manufacturers and models. Knowledgeable sales staff were professional and friendly. I would be quick to return for any future mattress needs.

Ca
Review №33

We arrived 9 minutes to closing time and Brad was awesome! He was polite, professional and very knowledgeable about the matress protector we purchased! We will be back to this store in the future.

Ch
Review №34

Very helpful and profesional ... really glad I went to this store. Daphne was amazing.. thank you... cant wait to try my new mattress ...

Me
Review №35

Brad at the store helped me pick out the perfect bed for my daughter...EXCELLENT customer service!!! Highly recommend!!!

Dw
Review №36

Our experience with mattress firm was awesome.

Pa
Review №37

Timothy Culp greeted us as soon as we walked in. He was so friendly, informative and answered all the questions we had for him. I did buy a mattress and box spring which will be delivered on Tuesday. I left with being a happy customer and would recommend Mattress Firm in Montgomery IL. Highly recommend them!

Ti
Review №38

Very positive. No pressure and allied to make an informed decision. Angel was helpful with stress.

Br
Review №39

Angel helped us find the perfect mattress!

Ru
Review №40

Excellent customer service. Brad was great!

Jo
Review №41

Clean show room, easy to deal with sales and delivery was great.

Ma
Review №42

Angel was amazing! She was very helpful in finding a bed that was similar to my roommates because hers was discontinued but I knew I wanted something like hers. She was also very helpful with the sales currently going on, couldn’t have asked for a better sales associate to help me.

An
Review №43

Amazing experience brad and Angel are awesome!!

Om
Review №44

Angel is a professional and got the perfect mattress so we can sleep soundly

Pe
Review №45

Tim was easy to work with and was very knowledgeable about mattress choices to fit ones needs. Tim asked a few good questions upfront understood our needs and within 20 minutes we were on our way home with a new mattress. Painless transaction!

Am
Review №46

Great place and great prices. This is the 2nd mattress I’ve bought from them. I appreciate their helpfulness and knowledge of all the different beds they had.

De
Review №47

Fast and easy. Tim listened to our particular preferences between me and my partner and got us the perfect bed. In and out within 30 min- paperwork and all!

Ta
Review №48

Bob the Salesperson was GREAT, but the bed frame we purchased was missing parts! It came in a beat up box that appeared to be unopened, but once we started putting it together, we then realized a ew pieces, essential pieces I might add, were missing and way too much of a hassle to return! Thought about purchasing a mattress, but we couldn’t even purchase a simple frame without an issue!

k
Review №49

The sales rep was very knowledgeable and helpful! Would recommend to everyone !

Jo
Review №50

Great sales experience. Waiting for Mattress once I get Mattress we shall see

Ty
Review №51

Tim was very Knowledgeable, Patient and Understanding. Me and my wife were so undecided with all the different mattresses out there but Tim explained the benefits and features of our new Tempur Pedic purchase. We felt more confident that ever with our choice.Thanks Tim

La
Review №52

It was a very pleasant and informative experience. Brad was very helpful and friendly.

Qu
Review №53

Angel was fantastic. She took her time with us and was very thorough. She made purchasing a new bed easy.

Do
Review №54

Visited the MattressFirm on Orchard Rd and Tim was great at helping us find what we needed. We came in looking at one thing and ended up getting something we did not plan on but was well worth it and it was due me to Tim’s education on the products. Even helped us out with financing and finding the best option for us. Would definitely recommend MattressFirm if you are looking for a good mattress but even more so great customer service.

Se
Review №55

Our Sales Associate Timothy was great. Made shopping painless.

G
Review №56

I dont understand how these are popping up everywhere. This one is new so I suppose its nicer. Its attached to an AT&T store, which seems to be the trend now.

Ci
Review №57

04/23/19 - Belinda B. was very helpful and knowledgeable. She had us try several different mattresses to make sure we were happy with the one we selected and she took her time explaining about them. We would recommend her to anyone looking to buy a new mattress from Mattress Firm.04/26/19 - We received a phone call yesterday to tell us they would be delivering our mattress between 12:00 and 2:00. Today they called said they would be delivering it in 45 minutes. They were here in the 45 minutes they said and they arrived at 11:15. The delivery went smoothly and fast. They knew what they were doing. We are very satisfied with Belinda and the delivery. GREAT JOB MATTRESS FIRM!!!

Je
Review №58

Came in to get a new mattress for my mother yesterday. The store was a little busy but Belinda was very attentive to all shoppers rotating around to help everyone with their questions and mattress preferences. Not only did she attend to everyone with a sense of urgency, she was friendly and personable enough to learn and remember every customers in the stores name. By the end of the trip, we got a GREAT deal on a mattress my mom was excited for. And its getting delivered tomorrow for her, just two days after purchase. Next time I need to upgrade my own mattress I know where Im going.

So
Review №59

Worked with Bob. I had an idea what I was looking for, and he was quite competent in providing me choices. Purchase made in less than an hour!

To
Review №60

It was an excellent place to choose what kind of mattress I need, not just which one I want, and the staff was very helpful

Tr
Review №61

Out of the three other mattress stores I went too, this one ranks the best overall. Becca went above and beyond to make sure I was well taken care of and comfortable while I tried out different beds to purchase. She was very genuine, kind, professional, and knowledgeable about the various types of mattresses Mattress Firm offered and whats best for each type of sleeper. Working her and the rest of the staff was truly a wonderful experience. Becca and the rest of the staff are of the highest caliber! Thanks again!

Er
Review №62

Belinda was absolutely incredible. Took her time talking through options for us and what would be best for our kiddo. She was so sweet, informative, and very reasonably priced. Grateful for the great service!

Ho
Review №63

My dog peed on my daughter’s mattress, and I needed a new one right away. Brad was very helpful and got me exactly what I needed on short notice.

Ch
Review №64

Great selection. Tim was very informed and the service was awesome.

Al
Review №65

Tim was awesome he was all about customer quality and keeping customers I highly recommended Mattress Firm in Montgomery Illinois to anyone

Ma
Review №66

We stopped in the other day and spoke to Allison. She was very knowledgeable about the mattresses and found us a great mattress within our budget. She did not pressure us and was very patient with the different options we were considering.Our delivery is scheduled for next month(at our request).

Review №67

Got 3 FREE Gifts w/ My NEW Mattress Purchase & they delivered 1 day later ! w/ adjustable base. I upgraded the base so they deducted the FREE Base Price from My Upgrade. 120 day sleep trial is cool too.

Br
Review №68

Store associates are very professional and friendly.

Je
Review №69

Belinda was extremely helpful. She had me try several mattresses to find the one that was best for me. She thoroughly explained the difference in the mattresses to me to help me better understand as well. Overall, service was excellent.

Br
Review №70

Belinda was great to work with. She helped us try several different mattresses and answered all our questions. She also got us the best deal possible and I would definitely recommend her store.

To
Review №71

Treated like a Rock Star. First Class VIP experience. Ended our 80s Tour with the most comfortable bed at the best price possible. Got a $4900 matress for $2000. Thanks! I can sleep now!

Li
Review №72

Went yesterday to mattress firm and picked out a great mattress and got it delivered today!!!! Belinda went above and beyond to help us out. Also gave us a free mattress protector!! Thank you again Belinda for all your amazing help!!

ju
Review №73

Brad was awesome! Thanks

Tr
Review №74

Maggie was very friendly and very helpful. She was very knowledgeable about the different mattresses. That made our decision easy regarding not only which mattress to purchase but to also purchase from her and Mattress Firm.

Re
Review №75

My husband and I went to this mattress firm tonight, (obviously) in search of a new mattress. I had never been to a mattress firm before and Steven made sure it wouldn’t be our last time in there! As soon as we walked in the door he went above and beyond to make sure we were comfortable and informed. He kept our interest by having us test multiple mattresses and answering every question we had promptly. On top of that, he was hilarious! Professional and funny. Nothing beats that! I can only hope that he will be there to help us when we are ready to buy another mattress. Thanks Steven!!

fe
Review №76

It was great sale representative was great too.

Er
Review №77

Easy to work with and had lots of knowledge about the mattress

Ky
Review №78

Great experience at the store Maggie was very helpful.Was told my bed would be delivered Tuesday the following week, I would get a call.Called Tuesday around 4:30 since I hadn’t heard, said she found out they were doing inventory and not delivering beds until Friday.I was upset as I had already paid for a truck, took apart and removed my current bed - to find out I could put it all together or wait until Friday to have a bed to sleep onMaggie quickly called the Oswego store where they luckily had my mattress in stock and I am able to pick up tonight.Ended up decently but could have been bad had Oswego not had the additional bed. I understand things happen, and they were able to make it right in this case.

Pe
Review №79

First time going to a mattress firm and right away a warm welcome. Very friendly and helped me with everything i need. And answered all my questions. Becca was amazing and treated me like an adult and not some kid. I got a new mattress today for a great price! Henzelo was funny and great and kept me entertained and not bored while i was here. He kept me focused on what the goal was and that was a great mattress by far one of the greatest stores ive been in.

Ju
Review №80

Great experience and services.

An
Review №81

Amazing experience! Amazing people! Rebecca and Henzelo were so helpful with educating us on the finances and confusing parts of getting a good mattress! Never have I been so happy about getting a mattress! Thank you Matress Firm of Montgomery!

du
Review №82

Took care of us and fixed a small issue we had after delivery without any hassles at all.

Ch
Review №83

Excellent service from the person in charge, his name is Brad, I went in looking for a mattress and in less than 10 minutes I made the purchase, he is a very friendly person and a very good seller, I had a very good experience in this store, thanks Brad

Information
13 Photos
83 Comments
4.8 Rating
  • Address:2007 Orchard Rd, Montgomery, IL 60538, United States
  • Site:https://stores.mattressfirm.com/il/montgomery/mattress-stores-montgomery-il-8685.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=chicago%20il&utm_kxconfid=uflnw2ovk
  • Phone:+1 630-892-0120
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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