Hot water tank was installed by Spire. When the hot water tank no longer worked 9 months later, Spire said no techs are available in Pike Road, Alabama to service the hot water unit. After calling LUquire, a tech came out and guided me through the process of not only getting he unit unit fixed but as it turned out through the manufacture warranty, a brand new hot water tank replaced. The honesty and dedication by the service tech, Jesé was perfect and greatly appreciated. I’d recommend LUQuire as your first choice of service.or repair.
Called Luquire to check on a dryer vent that I believed was backed up, they sent someone out to Prattville almost immediately to give me a quote and sent a tech back the next day to do the work! Dryer is finally drying! Great customer service!
Had system installed was told about the 0% financing figured why not, selected the option on their proposal and set an installation date.unit is installed and two days later receive a printed image in the mail with due upon completion scribbled on it and highlighted. Toby and WJ were incredibly professional should get some office and sales staff like themUpdate: Received an official billing statement a week after sending a check called christi from the other message she had no idea who I was transferred me to Deborah who confirmed I had paid.
I was looking for an AC service provider. My sister recommended Luquire. I called and the lady who answered was less than friendly. Customer service means a lot to me, she didnt have it! Business loss.
Luquire repaired our AC and did a great job. They came out the same day and was able to replace a part quickly to get us up and running again. I’d highly recommend them!
The staff and technicians were very courteous, considerate, knowledgeable and professional about solving my problem. My family and I highly recommend Luquire for the services that they provide. From a scale of 1 through 10, I give them a 10+. The service was excellent!!!
Our technician, Mr. Chris was very knowledgeable and thorough. He responded to the service call quickly and he explained everything during the repair process. His professionalism was top-notch. Thank you Mr. Chris and Luquire for speedy, top quality service after 7:30 pm!
I had a really good experience with EDWARD.he was very polite and did great work!Highly recommend. A+++++
Luquires plumbers came out to fix 2 of my outside faucets .They showed up at the promised time. They was very knowledgeable about the repair that I needed done. My faucet was inside a brick wall.They fixed the faucets and repaired the hole so it was more strong than before. They was very professional. I appreciate the work they did!I will recommend Luquire to everyone that needs plumbing or air work done. Thank you!
Great company. Fast, efficient, courteous, and military friendly.
Broken water pipe in attic. Quickly repaired. Good price. This is a great company!
Billy did a great job!
I am so disappointed in Luquire. I called them on Saturday and a lady named AIdan showed up. She charged me $89 for misleading diagnosis and she said someone was going to called back for a quote. NOBODY CALLED. I have to pay additional money to another person to fix my furance. She only stay fifteen minutes for nothing. I will not called Luquire again. Nobody has money to waste like that.
Wonderful service. Very polite and knowledgeable. Quick response time.
Our AC stopped working on a 90+ degree Saturday but we didnt notice it until about 9pm, so we requested a technician on Sunday morning. Aiden was timely and professional. Our issue was complex and took several hours, but the job was done and at a fair price. We appreciate being able to get good quality help on a weekend and will use luquire again.
In a time when it is difficult to find professional, responsive service at a fair price, Luquire exceeded my expectations. Luquire has apparently hired well and trained well. Could not be more satisfied with their service.
Luquire is an amazing company!! The staff is great and very helpful. Edward was very helpful and professional when he came out to service my system . I would refer this young man to anybody.
Had Horrible Service done at my grandmothers home.The technician that came left a gas leak escaping from a water heater not being properly installed. My grandmother, who lives alone, thankfully smelled the gas escaping as it was making her nauseated. We were able to call REAL licensed professionals to have it fixed. No telling what this could have led to. I am wondering if the technicians here are actually state certified or apprentices under a licensed professional. Some one from higher management needs to reach out and speak with us. PLEASE CHECK THE ALABAMA BOARD OF HVAC to make sure these techs are licensed and highly skilled before servicing in your home.
Luquire is the best company ever. Tim assessed my issue on 5-3-19. He was knowledgeable and professional. I decided to have Luquire install a brand new system. Later that day Lee Grimes came to my home with the proposal. His explanation of the 10 year warranty and services included sold me and I was excited for the installation. Lee told me to expect the installers around 8:30 am......Justin and Nick arrived at 8:11!!! Both men started immediately and were the most courteous and kind professionals who showed extreme care of my home...inside and out. I am pleased beyond words. Luquire is a class act for sure. Thank you so much
I had some plumbing issues/sewage back up. Looked online, and found this company. I called and got an immediate response. Tina was very friendly and told me one of their associates would be at my house soon. I meet Justin at the door no later than 45 minutes later. He was very professional, walked through my home to get the facts.drove to my backyard and got started to work. He was very patient and precise with his work. He got part of my problem taken care of, but we might have another problem with a possible broken pipe under ground. So we made a plan, he will return with a snake web cam. My appointment was made, he cleaned up, I paid him. For a home built in 1972, and have never had a plumbing issue till now, I would not doubt with mature trees all around I might have the problem he diagnosed. I will highly recommend this company to all.
Luquire stuck with me until my A/C unit was fixed during our hottest summer ever. It was kind of an unusual problem but they came out without hesitation until it was solved. They explained everything to me as they went & I could tell they love their work. I think Jim was as relieved as I was to finally find the dying part! Thank you so much for your diligence & professionalism Nick & Jim!
Your technician came yesterday to give my new heating/air-conditioning system a check up. Hunter was right on time, very professional, and worked efficiently to ensure my system would continue to serve me now and in the future. He answered my questions and gave me a good report after inspecting my unit both inside and outside: everything was just fine. I highly recommend Luquire.
The service and staff were absolutely amazing, from the call center to the technician. I cannot speak highly enough of them.
They are always prompt in responding to service calls even on weekends. The representatives are always professional and courteous. They also explain the problem, the solution and the cost of repairs or services.
They did an awsome job and would reccomend them to everyone for sure.
I highly recommend AC by Luquire. They were prompt, professional and courteous. The technician Jim quickly diagnosed my problem, and after getting the part, had me chillin in 25 minutes. He was friendly, respectful and efficient. Thanks!
Had a clog in my main drain, call the emergency number for the company and technician by the name of Mark Stroud came out very polite and very professional. The job was completed in no time. Thank you!!!!
This business is a company of caring and professional people. Integrity is of utmost importance to them and they are extremely knowledgeable in their craft. I highly recommend them. You won’t be sorry.
The best, fastest service Ive had! Most of my AC issues happen after hours, and you guys are always quick to respond and fix most things on first trip. Great to deal with a company that puts its customers first! Great company, great team!
I am thankful that Luquire has their technicians working on the weekends especially on Sundays for people like me whom works 40 hours away from home Monday through Friday. I have bragged about Luquire to my friend because their helpful technicians. I will always use Luquire Plumbing and Air Conditioning as long as I live here in Montgomery!
I had a very bad experience with the company.Serviceman was slow and not efficient.Repair work was not properly done.My complain phone call was answered by a defensive manager.Bad service, bad manners.Over charged especially for Wynlakes folks.We are the suckers, lol
Outstanding customer service! Our technician Michael was great and very thorough! Definitely would use them again.
After calling every number in the phone book and leaving messages I called them, the receptionist was nice and they got to my home within an hour and we live an hour away. The technician was extremely knowledgeable and nice when it came to us and our concerns
Service was outstanding. Called because air was out and a technician was at my home in two hours. He was very polite and professional. Would reccomend this company and will definitely be using again.
Luquire was very quick to respond to my call for a quote on an installation. They were fast and easy to communicate with. They were easy to reach by phone and email and were always courteous and respectful. *** I had a previous complaint about a billing issue but Luquire was quick to correct it***
Nick with Luquire was at my house within 20 minutes. He was extremely polite and professional. Explained everything he was doing with my A/C unit, showed me where the fault was with the unit (caused by another local A/C company). If youre needing repairs to your A/C call Luquire and hope Nick is on duty. They have our future business thanks to Nick.
We have used Luquire since we bought our house last year. They are prompt, curtiouse and very friendly. Love how they say yes maam and listen to what I have to tell them.
I have to thank Air Conditioning by Luquire for caring about their customers. They listen to customers concerns and go the extra mile to resolve issues and make their customers happy. Yes, the problem was resolved by finding me a wonderful electrician. Thanks to the crew that was sent to my resident.
My a/c hadnt cooled my house properly in a month leaving me with a $295.00 power bill. I called Luquire and they had a tech (Chris) come out. He diagnosed my problem which wasn’t easy and got my home cool as it was when I first purchased it!
Response time to our issues were addressed immediately. The experience was pleasant. Wesley was very knowledgeable concerning our AC issues. I highly recommend Luquire for AC/Heating needs!
Kyle did an outstanding job of repairing and servicing all 3 of our AC units. He took the time to completely clean each, and made sure everything was functioning as it should. Great to see someone taking pride in their work. From purchase, installation, service and repair you cant ask for more from a company.
Great work, great management. Thanks for the response of my issue in a timely manner.
After paying other heating and air companies to repair my system only to have the same problem afterwards I called Luquire. The technician they sent out was very knowledgeable and thorough and got the thing fixed. I couldnt be more pleased.
BEWARE... Called Luquire to come see about our AC not cooling on August 21, 2018. Our business is 45 miles from Luquire and was told there would be an $89 service call. That was fine. The technician arrives and waves an instrument over our unit and says that there is a small leak and he will have to use a Flaring tool to fix it. He did not have this tool on his truck and stated that he would have to come back at another time to fix our AC. We never received a call about someone coming back, but did receive a bill in the mail for $256. $256 for what?? When I called and asked about the charges because our AC still doesnt work, I was told that if we wanted them to come back to fix it, it was going to cost $550. Who sends their technician out to a job site without the necessary equipment, and then charges the customer for NOT fixing it?? Good business is sending someone with all the right tools since you have no idea what the problem is until you actually take a look at it. So... for them to come back and fix it, which should have been done on the first trip for $256, they now want a total of $806. Delusional to say the least... Stay away from this company unless you just enjoy getting screwed over. And take a look at their website. Youll notice all the glowing 5 star reviews, but you cant leave a review on their actual site. Hmmm.. wonder where all these fantastic reviews came from?? 🤔 Bad business...
Best service from everyone. Been using Luquire for more than 20 years. Always the best. Jacob came by today May 2020 and like always prefect.
AC by Luquire is very responsive and diligent to find the problem! I have two older AC units and they have had their challenges this summer. Nick was great and kept me informed of the issues while working on my unit. Thanks Billy Gibson...you have an awesome team!
Very pleased with the HVAC maintenance service. The technician was timely and friendly. I was able to get an appointment quickly.
Our repairman, Nick, was outstanding. He not only repaired our broken A/C unit, but he saved our work day as our lobby had become very humid. He far exceeded the expectations we had for the job.
Had a technician come out yesterday, Kelan, he was on time, very courteous & knowledgeable & helped me in every way possible.. I highly recommend Luquire, they are the Best!!
Technician arrived promptly and serviced my air conditioner on an extremely HOT day. The service is supreme.
I love A/C by Luquire, my parents & I have been customers for years & have always been very happy. Wes is the service technician for both of our houses & we cannot say enough great things about him! Wes is awesome & a great asset to Luquire!!!!
The services that Luquire gives has been very good and all the techs that we have meet have been great. Tech (Nick) has always been Pleasant and go above and beyond to make you understand whats going on with Your unit. My family really appreciate him and Luquire. Thanks
Service technician was very polite and was well versed in AC repair. Youre response time was great! I wont hesitate to call you again for my AC work.
As always I have a great experience with Luquire. Scott was helpful in his instructions. Kudos Scott!
The estimate we received for a new air conditioning unit was the lowest out of the four we received.So we let them install the new a/c. The crew that installed was friendly, courteous and professional. I would recommend them for the price and the customer service, which is so hard to find these days.
Thank you for the very good service ..the tech immediately addressed an issue, because of his efficiency, a second trip was not warranted for the maintenance. This is truly SERVICE AT A HIGH QUALITY
Outstanding service.
I have used Luquire for many years and so have my parents. The staff and repairman are curtious and knowledgeable. Their response time is very quick. I highly recommend them.
The outside unit on our heat pump is freezing during all this cold weather. We called and Nick was here in less than an hour. Within ten minutes, he diagnosed the problem. He had to go back to the shop to get a new part. Bottom line, the part was installed and everything was working two and half hours after after our call. Nick was courteous and answered all our questions. Great guy to work with, but that seems to be the standard with all Luquire employees.Update 26 Apr 18: Well the old unit lasted 18 years but it died. Grade A number 1 service all the way from helping select the unit we needed, through 0% financing, to the install and training on the new smart thermostat. We couldnt ask for better treatment.
The technicians are knowledgeable, thorough and very nice. Everyone I have dealt with at Luquire from the scheduling people, technitions and salesmen have been very professional. Will not even consider using another a/c company in Montgomery. They are the best!
Nick and Lee where very conscientious and informative. They both went above and beyond to ensure their quality of work.
Friendly and great service. Used for two plumbing issues and an AC issue and am very happy with the service!
Outstanding job Repaired plumbing in Bathtub
HVAC system went out at 3am and a call to Luquire was answered right away. They offered to come out right away, but I said it could wait until morning. By 7am Nick called to say he was on his way to my house. In just 30 minutes he located the problem and was done in less than two hours. No charge since my unit was under warranty and I have a service contract. Excellent company and excellent customer service.
Excellent!! A+++ Service. The plumber cleared a clog that was bad for a couple of years. Had other companies claim to have cleared it but lied.
On time every time. The HVAC technician was awesome. Have used this service for years.
I had a nasty sewer break on a Sunday morning and the crew from Luquire were awesome! They were there right away, were curtious, friendly and most importantly competent in the job. They solved the problem and I had my house back within 24 hours. GREAT service. I would recommend them to anyone!
Luquire Never Again, I hired them for the installation of an dehumidifier and vapor-barrior plastic sheeting... I wish I could attach a few photos of the install it looks like a 2nd Grader did it, Mastic everywhere and its incomplete.... Informed the management of the subpar job, but the wont correct it.. See you in court I guess...!
Plumber was great. He arrived quickly and had everything fixed shortly after he was on site.
I had an after hours problem with a/c. I called Luquire and Keran answered, handled my problem very fast and efficiently and was extremely sweet on the phone. Within 25 minutes technician Nick was here, diagnosed a dead capacitor, fixed it and I have a/c. Fast efficient and friendly. A/c under warranty so my cost was zero.
Service person was polite, professional, and helpful. He promise a quote and follow up discussion concerning scope of work and cost. I have not receive a call nor email. Very disappointed.
Had them come out twice, first tech got the AC running and did all the servicing. In about 5 day same issue, another tech came out right away, was able to diagnose the problem to failing start capacitor. Did not charge service fee (89$) for coming out second time. Both techs were were professional and just nice people in general. Will only use them for all my heating and AC needs in the future
By far best customer service ever
Luquire employee was wonderful!!Not only did he fix my problem, he gave me excellent advice about caring for my AC and preparing for replacement
Came out quickly and fixed our air conditioner. Very knowledgeable and helpful! Answered all of our questions!! Will recommend to others!!
Kyle is wonderful. Full of patience,information and courtesy. Can come see me anytime. Pleased with my service
Quick response time, identified the problem immediately and replaced a part, reasonably priced, of course this time of year any price would have been reasonable lol
Had a reoccurring issue that seemed to only present at night (2am and 3am issues). They guys came out after hours check the system but it always seems to work fine when they were there. Finally, we could reproduce the problem on the 4th visit, the emergency heat was coming on with the AC. Kyle S. was able to track down a short in the wire in the wall. The 4 trips out, they only charged me for the initial call out as they could not find a problem. That was a huge relief to me and shows they are willing to stick with a problem. I am very pleased. I was ready to spend 5k on a new system, but they resolved the issue for a normal service call. All of the guys are professional, prompt and work for a true solution and just not replacing parts hoping to fix an issue. Thank you, I really appreciate hard work and persistence. Invoice 413958
I came home on a Friday evening to a hot house; AC would not cut on. I then contacted our home warranty company, and the only service provider they would use would not be able to come out for 48 hours. So I decided to just pay out of pocket for someone to come on out which was a great decision. Paul Mason was our technician, and he was friendly, clean, and knowledgable. He diagnosed our problem, replaced the faulty parts, and got our AC working again within a few hours. I will certainly use them again.
We are only in the preliminary stages of having our HVAC system fully replaced with AC by Luquire and so far I’ve been very impressed although their reputation preceded them. We’ve had knowledgeable, helpful technicians and estimators our to the house who were able to answer all our questions and advise us on various options, the pros and cons of all of them, and were very likable and helpful. Very pleased so far. We are scheduled to have the HVAC replaced next Thursday.
Had amazing service and response time. Jeff was the tech that took care of our compressor problem and he made things happen that he didnt need to. He got us back and running sooner than the original expected date. In and out--cool house again.Thanks Jeff!!
Liquids staff did a professional and speedy job repairing my aim conditioner. They did a thorough diagnosis of the problem and gave me several options for repair. I own several properties and will definitely use Luquide in tha future.
I am always please with the Luquire Service. Mr. Scott Brown provided service check for my familys heatpump today. Mr. Brown provided exceptional service!!!
We have used Luquire for over 10 years. They have provided exceptional service without exception. Courteous and professional!
Luquire did a great job responding to my problem of no cool airin the house. From the lady of the phone taking the call and calling me back in a timely manner to the technician Nick who was so helpful and replaced the part and didnt try to sell me unneeded parts! So wonderful to trust they are wanting the customer to be happy and comfortable! Thanks again Nick and Luquire phone lady👍🏻👍🏻. Im chilling agin in my home! Great job and reasonable price as well.
Carrier Infinity system shut down and sent an email notice of event. I called Luguire and they had a tech on site within two hours. Excellent service.
Very pleased with Chris Geer! His customer service ethic made all the difference....didn’t feel rushed or run over with a pushy attitude—he listened to me/my concerns and explained all he needed to do. Best service from Luquire to date! Will request Chris from now on!
The employees was on time,did his job,asked if we had any question, he explains what all was done. We are very pleased with his work.
Hunter was very good. Explained everything and answered all my questions..
Arrived on time. Courteous. Careful not to soul or damage property. Finished ahead of schedule.
The technician was polite and timely. I have recommended your company to others
Today I had a service call appointment for 8:30am at the lasted. However, Nick showed up early and I really liked that. He seem extremely happy to be there at 7:50am. I was happy he was early because that means I get to work on time. He fix the problem with my thermostat which seem to be tempermental. He fix it and stayed to make sure it was working correctly before he would leave which gave me the impression that he cared, because sometimes a bad tech will fix and go, and not stick around but Nick did. I am very pleased with everyone I have come in contact with at Luquire. Please dont ever change. 🤗
We have used Luquire for years because we appreciate their integrity and professionalism.
Technicians were professional and courteous. Work was done quickly and Ive never been more happy with my AC.
The person was very nice and courteous. They really does outstanding work.
Excellent company, I am always pleased by the service techs sent out. They are always on time, courteous and knowledgeable.
Scotty B was awesome did a most thorough service and educated us on the best quality AC filter and we learned all about MERV! He also cleaned our AC canopy with a chlorox solution and it just shines! He took care in washing out the unit and showed us about the thermostat settings! He also informed us about the Luquire senior citizens discount and we so appreciate that!! Luquire will be successful because it has caring and service oriented experts like Scotty B! We are going to shift our AC service at our lake home to Luquire!Ruby Lewis and Lee Anne Blackwell
Mr Brown is a wonderful man and very knowledgeable of our unit.
He was very nice I like the Way he conducts himself
Last night our furnace stopped blowing warm air. I called Luquire in the morning and within an hour Chris Geer, a certified tech for Luquire, showed up and got right to work. He tested everything, explaining along the way (in laymans terms) what the problem was and that all safety systems were working. Turns out the pressure on my propane tank was low. We had the problem repaired and everything is working great. Best thing of all....everything was covered by the warranty. I dont think we will need a new furnace any time soon, but if we do, Luquire will get our business. From the prompt call center to the the friendly, knowledgeable technican and the product warranty we will never go anywhere else. Luquire has a lifelong satisfied customer in us