Marcus was awesome! He went above and beyond the Call of Duty to help me and my son out:-) much appreciated

I will never forget the disappointment of sending the instrument I had played & loved for several years for a simple repair, being given a temporary instrument to play while it was being fixed, and when we inquired after some time, being told it was swapped out for good. I would have considered purchasing it when I graduated, but we agreed that the one I ended up with was hardly worth it: it had a smell and aging, chipped varnish. Maybe we just werent clear this is always how it was done, but I distinctly remember being told temporary and calling because I was wondering when the rep was coming back with my original instrument. The issue was more that no one would work with us to fix the situation, they just said this was how it was done and my instrument couldnt be located if they tried. This was the only dealing I had with Q&F, it was a long time ago, it may not reflect the way they normally do business, but it didnt feel good after all the time, money, & effort invested.

Very good place for any music needs. I have used their services for my sons violin needs. Courteous staff and prompt service. Well recommended for all music instruments need in and around Aurora

Im a fan of these folks. I had a small issue with a relatively inexpensive item I had ordered. You know, the kind of issue that you debate with yourself whether or not its even worth the time to phone the store and discuss. I decided this problem was worth a quick call and promptly landed myself on the phone with the store manager in Montgomery. This gentleman treated me as if I was the single most important customer he had spoken with all month. I honestly left that call feeling like a champ. Not only did he resolve my issue immediately, he did it with such care and concern that I guarantee all of my future purchases with Quinlan and Fabish will be money well spent. Thank you.

Neat, well organized place for music. Excellent customer service.

Awesome store great staff terrific selection of instruments.

Very knowledgeable staff and helpful staff

Jacob helped my children and a neighbor try multiple instruments for junior high. He was wonderful...patient, kind and very knowledgeable. Excellent service. Thank you Jacob!

The staff here are amazing and the store is wonderful and has a wide selection of quality products. The employees here have consistently been extremely helpful for me!

4 of 4 kids have gotten their band/orchestra instruments through this organization - spanning 15 years. I have never been disappointed in the quality or service they provide. Their staff is knowledgeable and helpful. You can depend on this business AND you can trust them. A rare quality these days. We are lucky to have them in our community.

I have never been more welcomed in other other music store. The teachers are awesome here. And its very easy to pay your monthly bill.

I love this place i going to be in band and im so happy i chose this store cause they are awesome

Very disappointed in the customer service. I received incorrect information from Quinlan & Fabish at Crone Middle School and they wont honor what was told to me. Very over priced. Do yourself a favor and shop around.Edit: They ended up honoring the verbal price I was quoted.

Excellent instruments and other products. Excellent service.