A very helpful man named Joe in the paint department made my day. He asked me what I was looking for and he delivered. Best home improvement experience ever!
I purchased a bunch of pipe and fittings earlier in the year for a project - purchased more than I needed so I wouldnt need to repeatedly return to the store for supplies. When I finished, I returned the fittings I did not use together with one full-length piece of pipe I did not use. My money was cheerfully refunded - no questions asked, and no nonsense about it being more than 30 days since the purchase was made.Great people to work with. Thanks.
Great store. Theyre always so helpful. If you cant find it, they will. Pleasant demeanor from everyone all the time.
Great utility store. Always find what we need. Very helpful staff.
I entered the store not knowing exactly what I needed - it was a kind of design-as-you-go sort of project. I spoke with Tip Ruggles, and he was very helpful. He has a keen sense of how long to hang around and try to assist, and when to leave you to try to sort out what to do. I asked him to come assist a couple more times which he did gladly, and then completed the sale. Competent help is what really makes or breaks a business. Thanks Tip!
Placed a mobile order for pick up- quick and convenient.
Ordered some items online. I followed right up with me when things were ready and everything was waiting for me when I arrived. Very friendly and helpful staff.
Top-notch downtown local hardware store with smart, informed staff who all provide quality customer service. Been going there for over a decade because of the customer service and knowledgable staff.
I have been remodeling my bathroom and they have had everything I needed so far.
I find this stores employees consistently pleasant and always helpful. Its the best Aubuchon Hardware store Ive been to.
Salespeople were very helpful finding the item I was looking for.
Good selection of everything from hardware, plumbing, electrical to garden and housewares. Friendly, helpful staff.
Great local hardware store. Easy parking behind building and awesome location.
They had Hardware. 10 out of 10 stars would definitely recommend sourcing your hardware at this location.
Our downtown Montpelier Aubuchon is fantastic. Great selection, staff, and did I mention its right in downtown Montpelier? Order online, pick-up in store. If they dont have it in stock, you can order and it will show up on the truck in a week or so depending on when you order it, compared to the trucks arrival day. Many of their staff are quite knowledgeable; and everyone is very helpful. If the person you speak to first doesnt know, they will find another staff person for you who does. They have recently expanded their pet section, which I find redundant with Guys Farm & Yard; I wish theyd use that space to just stock a few basics of lumber instead, similar to how the Ace Hardware stores do. Aubuchon is a regional chain, but I still vastly prefer them to the big boxes. Thank you for being part of our downtown.
If you need something, ask Tip he is very sharp and will go out of his way to help you
The staff are so friendly and helpful. What a great store.
I spent some time talking with Allen in the paint department. He was so pleasant and so knowledgeable and so helpful! He is a great representative for the Aubuchon company!
It is hard to match the great level of treatment you will receive at any other hardware store vs here. I just moved to Montpelier and I can consider myself a loyal customer to this place. Also, dogs are allowed and they will treat it kindly.
The staff were very helpful in locating the items we needed. They were also very genial and personable. They were a pleasure to interact with.
Wonderful helpful staff, has everything you need from measuring cups and floor rugs for the wifey, to snow shovels, wrenches and plumbing materials for me. And everyone here is so friendly!
Staff is always very helpful and friendly
Good selection, and everyone is super helpful, and if the first person you ask doesnt have the answer you need, he can always ask Tip.
Great staff. Very friendly. Very helpful. A community asset.
Ben helped me find the right plastic piping to make hoops for the hoop houses in our garden.
I came by to get one specific item, ask an employee where it was, they took me right to it I was in and out in a flash. Awesome.
The store is huge inside and has just about everything you need
99.9% of the time, this store has what I was looking for. As a farmer, landlord and home owner, the jobs are endless so I find myself at this store multiple times a week.Thank you for retaining some long time employees who know my needs and can think critically when I hit s dead end building or repairing.
I went in looking for really good glue to mend a broken window...I was directed immediately to the appropriate department, and helped by the salesperson there to find exactly the right material! Perfect!
Good supply, good staff to help find stuff. Always seem to have what I need. The only hiccup sometimes is the double checkout, front and rear: if I want to leave front, often no clerk to check out, while a line at the rear. Or, vice versa. I liked the old system (central register island) better. No big deal, I really am glad we have the store here!
The people who work here are so nice and helpful.
Great staff, well stocked store, great service even in the midst of the plague. So much better than the big box stores!
Safe and convenient pickup of my online order.
We found ourselves needing to perform a roadside auto repair in the middle of a decent road trip through New England.Roughly 2 minutes before this shop closed we called and pleaded that were were 5 minutes away from the shop on foot and desperate. (GPS said walking we were 12 mins away.)After a hard run and 4 minutes, my boyfriend was let in to purchase what he needed to finish the repair.The woman helping him was really nice and was obviously concerned for his well being such that she still invited him into the store after closing.Even still, she didnt rush him or make him feel like a nuisance while making sure he got everything he had come to get, which thankfully they had in stock.
Helpful staff and a good selection. Aubuchons saves my bacon all the time.
Very pleased with the service. They were out of quart size of what I needed but gave me 10.00 off since I decided to go with the gallon instead. Highly recommend them
Always been my go to place when i need some thing
The staff at Aubuchon is outstanding. Frequently, they answer questions I am not even aware that I need to ask, Tip is an endless font of helpful/ useful information. And you get points for your purchases! Whats not to celebrate?
Well sorted! Very helpful and attentive customer service. Found my new hardware store!
Online ordering, curb-side or quick drop-in pickup is terrific! Fabulous folks up in Mo-ville!!
Always helpful and well stocked.
Decent enough pretty big
The prices are a bit higher. The service is excellent and they give rewards to loyal customers.I have been going to AubachonFor nearly a decade. The serviceHas been fairly good . But thisStore has changed. I had screens fixed nearly two months ago. I asked to speak to the Manager but he didnt see me. I waited 15 minutes. The store is goingDownhill.
Excellent hardware store. Tippi is a treasure.
Aubuchon is a wonderful resource of both material and knowledge in our community. I enjoy each visit here. I never cease to be amazed by the humanity I generally experience here second hand as I observe the employees helping wide-eyed appreciative customers.
Always helpful and well-stocked, this is a great little hardware store for such a small city. My favorite part is that when Aubuchon bought out the local hardware store next door many years ago, they hired the guys who worked there. At least one of them is still on!
Needed to return an item. No problem, very helpful as always.
Great little store! Love the history!
Good local hardware and paint store. Small but surprisingly well stocked for its location at the center of Montpelier.
Always a great shopping experience!
Best customer ever!
Great store, sales people are very friendly and knowledgeable.
Nice staff. Have the stuff you need when you need it
Just about every thing in one place
Always great service and products!
The staff is always responsive and knowledgeable.
Great customer service by friendly people.
They have everything! Very helpful, professional staff. They have increased the size of the store threefold over the past couple of years. Conveniently located in downtown Montpelier.
Helpful, professional, and pleasant`; with exceptional customer assistance (I am blind, and sometimes need additional guidance while shopping). The associate who helped me throughout was courteous and generous with her time. She fully explained my options for purchase and made the entire experience positive.
A local institution and great place to find that odd item you didnt know you needed until in the middle of a project. Guaranteed youll see a neighbor there eventually. Cities without a hardware store downtown really ought to be ashamed of themselves. Im looking at you, Burlington.
Good selection for a small town store. Staff is extremely friendly and helpful.
Wonderful store staffed by locals who take the time to truly understand your needs and experienced enough to offer helpful suggestions if needed. Great store, great people.
I live an hour away, I called to check on a chain saw and extra battery and even paid over the phone so I didnt need to be in the store for any amount of time. When I got there they didnt have the second battery and then took a half hour of my time to register a warranty I could have done in 2 minutes. Complete waste, will never shop here again.
Helpful and convenient... had everything I needed to get the job done!
I love shopping at the Montpelier store. No matter what ridiculous question I bring to them, they work with me to find an appropriate solution. Great customer service. Kudos
Friendly, knowledgeable staff. They let you browse and are ready to help if needed. Also ready to give suggestions or point customers in the proper direction.
This visit and many others at a variety of Aubuchon Hrdware stores have always been 5 stars. All the employees I have encountered have been very courteous and professional!! Keep up the good work!
If they dont have it.. you didnt really need ! Great place, great people!
Tippy always knows what you need to fix something!
Careful listening is spoken here.This is a helpful, friendly, well stocked, gem of a store and a thriving community asset. Much like what hardware stores used to be firty years ago, and getting better and better all the time.
Always a pleasure to visit aubuchons, they have just about everything and the staff is quite helpful!
Guess what, its a hardware store. Been there a while as I oughta know as Im 75 and been goin there fer a spell and I am now 77 and probably will be going there till L cant walk anymore as my SPMS will eventually curtail my mobility however, till then if I dont need any hardware they have Dots Home Style Honey Mustard Seasoned Pretzel Twists - Try Em - Youll Like Em
Great service and selection. Friendly staff and free popcorn!
Really good customer service, the staff will answer questions helpfully and to the point while still being personable.
They literally have everything. And the staff are amazing and beyond helpful.
Great employees! Easy,helpful service! Prices are reasonable!
Great place. Super friendly and helpful. If you have technical questions or diy questions there is a good chance that one of the more experienced looking staff will know the answer!
Tip is amazing. Everyone is helpful here. Great Aubuchon store
Found what I needed and staff took my $$.Worked out wonderfully for both parties.
I have shopped at both the Montpelier and the Shelburne, VT Aubuchon stores for many years. I like the Law Family very much. Gary, Maria, and Scott are all knowledgeable and helpful. It has been a pleasure to do business with them.
Maria was helpful...as always....
Before there was Aubuchons, there was Somers Hardware in Montpelier. This Aubuchons retains the flavor of the old Somers, with some of the owners working there. One can still linger over bins of nails, a large array of seeds, plants and gardening equipment. I buy my paint for house projects here because these folks are knowledgeable. The staff here is friendly, courteous and always helpful. Aubuchons is conveniently located in downtown Montpelier, across the street from the municipal parking lot. Theres something for everyone here.
Great staff thats always helpful and greets customers when the come in. Helped me find what I needed quickly.
Staff are very helpful... Love this place.
It sure beats the Basharas junky carwash next door.....
Great hardware store. Has everything and very knowledgeable staff.
Excellent service and selection. I usually buy products at Home Depot instead because they have a lower price.
Lots of essential hardware available.
Small, but they have what we need and the folks are helpful!
Good knowledge and service
Very friendly staff, also quite dog friendly.
Helpful. Carry a lot of stuff.
They always have what we need and are so friendly and helpful.
An Ace hardware store with friendly staff I would totally recommend this place
Always helpful, knowledgeable, and friendly staff. Have what I am looking for 90% of the time.
Best place in town to get what you need.
Great service. Always have assistance.
LOVE the staff love the service, its old school yet modern and they have pretty full lines of Paint and Plumbing, Ball canning products, and Mrs Myers cleaning products, which we dig...
Well supplied store, and very pleasant staff.
Great store with helpful staff