I have been coming here for years and trust the professional care and expertise they have given my personal cars and my business vehicles. It is reassuring to know that I will get an honest insightful solution to my vehicles needs. I highly recommend Lakepoint Auto Service.
Rob the manager/service writer is awesome, we will continue to take our vehicles to him
First time user and glad I found Rob and his team. Had my car repaired for strange noise. He quickly diagnosed the problem, made repair and did state inspection. Focuses on few select services and does them exceedingly well. Fairly priced, met their time commitments, can refer you to other quality services for your total car care. Excellent practices for handling virus, and enforces social distancing, sanitizes your car, masks, and 1 person at a time in office. First time I ever had my credit card sanitized before giving back to me. I trust Lake Point and have moved all my Acura business to them. Thanks Rob. Keep up the great work.
Had a coolant leak behind my water pump on my 2017 Ford. After I got two outrageous quotes from two different Ford dealers, I brought my truck to Lakepoint for the repair. Nice and easy, no up-selling, in and out in same day. Definitely would recommend checking them out.
Rob and the rest of the crew are awesome, always fair and honest. Never try to oversell you .
Rob’s shop is top notch! My favorite mechanics ever! Every time I’ve taken my car elsewhere I haven’t gotten half the transparency, service, and care that I have with Rob and team. Been fantastic with every car we’ve brought their way!
Always provides top service at reasonable prices.
Rob runs a top notch shop. He keep me informed through the entire repair. Regular updates much appreciated. Quality worked completed. Pricing was in line what I was expecting. Highly recommend using Lakepoint Auto Service.
Rob and team took care of my Acura. They came in far cheaper than another local repair shop. Lakepoint was asked to check and replace brakes. They found only the front needed replacement and did not do more repairs than were needed. They have earned my trust and my families business.
Locally owned family operation. You can depend on fair treatment here
Thank you again Rob for fantastic service on my 4Runner!
They are very honest people always go to them for my go-to on my car
I’ve lived in Mooresville since 2004 and tried many auto service establishments before a friend recommended Lakepoint. They are the most fair, honest and reliable place around. I’ve had our family’s cars serviced there for several years now and wouldn’t go anywhere else!
I absolutely love Gloria!!! She promised me she would get me in a good quality used vehicle and she delivered. She was very professional and personable at the same time. No trick, no gimmicks a honest sales person is hard to find. I would recommend her to anyone.
Getting the oil changed on our motor home was handled very quickly and efficiently. Rob and his technicians took every precaution to assure that the job was done safely. Even settling up afterwords was done very safely. Social distancing was observed throughout the process.
Lakepoint Auto is always willing to go the extra mile and help you out in anyway they can. I have taken my 05 Tahoe to them since I moved to North Carolina. They are focused on quality and have a great family culture there. Rob at the front desk is awesome.
Great team with friendly service. They offer fair, honest pricing and service recommendations.Allowing to drop the vehicles off even for simple tasks is tremendously appreciated.
Lakepoint was recommended to me when we moved here. What a positive experience!!!! Fair prices done in a personable atmosphere....and always done right. No second trips back to Lakepoint! Great people!
Great experts. The staff takes care of you, they make you feel like you are family.
We are new to the area and are very glad we found Lakepoint Auto. Theyre knowledgeable, and able to work us into their busy schedule at fair prices.
These guys fix all our family rides. Great work, friendly staff, that we trust.
This is the place to take your car. Nice, efficient, reasonably priced and nothing pushy. In fact they told me how I could wait on one of the issues. I trust them. Hard to find an auto repair shop that I trust.
Rob and his team are the only guys Ill trust to work on my cars. Always knowledgeable and professional.
Thankful to find a hometown business in my new neighborhood. Great group here at Lake-point Auto with a good sense of humor. The customer service I received was truly appreciated. Thank you for your friendliness!
I was very pleased with how quickly my car was serviced. The knowledge of what may have been wrong was greater than any other auto care business. I will definitely return. They seem honest which is very refreshing!
Some people are committed to make the world a better place by the way they do business. This is true of the entire team at Lakepoint Auto. Very knowledgeable, fair, honest, friendly and ready to go the extra mile. The places where you can find that type of service are few and I am very pleased to do business with these awesome people at Lakepoint Auto.Thank you!
Great shop! Very thorough.
Excellent. Rob and the Lakepoint team are as good as it gets. Honest and fair... what more can you ask for. Keep up the great work.
I will continue to bring our autos to Lakepoint Auto for service! I feel I am always given an honest opinion of what is needed on our vehicles and nothing added. I agree with another customer that this is rare but wonderful trait in a business.This is one of the main reasons Ginny and Mike have been in business for 12 years and their customer base keeps building. Thanks to Rob and the entire staff for a great job!
My most Trusted repair shop! I tell friends and strangers alike to take their vehicles to Lakepoint for all their service and repairs.Fair honest prices and quick accurate repairs. Its rare when I am 100% confident recommending a repair shop, but I have no hesitation or reservations about recommending you to go here now!Lakepoint will take great care of all your automotive needs with service you will want to recommend also.
If you want honest truly professional car care this is the only place to go. Everytime I leave I know I have been given expert advise, superior service and honesty and integrity that comes from a company whose values are greater than just profits.
Great experience as always with Lakepoint Auto Service. Took my car in for brake repair, in and out on time at the quoted price. Rob and folks are reliable, dependable and go the extra mile to ensure that the customer is happy and well taken care of every time. I highly recommend!
Awesome and reasonable service. Great group of people. This is the only auto service I have ever truly trusted.
As much as I hate having to get my car worked on, if I have to do it this is the place. Everyone is friendly, professional and honest. Rob always does his best to fit me in and is great at figuring out what is wrong with my older cars. Great place!
Very good service. Felt I got my moneys worth and didnt have that uneasy feeling I generally get when having my vehicle serviced at one of the nationwide chains. I will go back again when my next service is needed.
Rob and the crew at Lakepoint Auto are so accommodating. Called him in the morning to get the oil changed and he said sure so we dropped it off and came back a few hours later and it was done. Most places want you to schedule a time well in advance - not Lakepoint Auto. They are very customer focused. Thanks.
Great place, I highly recommend. While this is the new go-to place for my family and I, we quickly built trust in Lake point auto. Our previous mechanic retired so we were looking for a new down to earth garage. My mother had work done here so I tried lake point when a local garage Chain said I needed a new oil pan (~$500). I brought it in to have a second opinion; Rob tightened the oil pan plug with his fingers! The other shop really looked hard...lake point has earned my trust. They could have told me yeah, you need to have this done fork over your money but they didnt. I highly recommend.
Was missing a part on my hood release and couldnt figure out how to get my hood open... and needed a quart of oil. Pulled in and within 10 mins, I was on my way. And he didnt charge me anything. Super cool! Will definitely go back
Excellent work, honest, fair price, accommodated my schedule.I tried the A/C recharge kit off the shelf and ended up overcharging the system to the point where it didnt work. Lessons: Dont trust the can gauge or instructions. The folks at Lakepoint are the best above other shops. Online reviews DO matter, because that is how I found them!Well managed businesses stand out, as this one did as I watched them interact with each other and several customers.
Always great service. Change my oil here every time, but also take care of State Inspections and regular maintenance items. I just bought a used car and they took extra care to make sure we did a good inspection and handled maintenance items that may have been overlooked by previous owner. It is always good to have a car guy that you can truly trust.
Lake Point is the best! Rob and his guys are always prompt and do a great job. Its rare to find that family auto shop anymore. We recommend everyone to Lake Point!
Great place to get your car fixed. No complaints!
I got so tired of going to the dealer for service. It was just so impersonal. Then we found Rob at Lakepoint Auto Service. He and his technicians are the best. Rob really cares about his customers and it shows it the service provided. I will never go back to the dealer for service
I cant say enough about the excellent service at Lakepoint Auto in Mooresville! Rob and staff are friendly, honest and knowledgeable. They always take time to explain repairs in detail and encourage any questions you might have. Wonderful service and reasonable prices!!
LakePoint Auto Service always provides excellent service at a very reasonable cost. The employees are honest and very straight forward about what needs to be done and what can wait!I highly recommend them.
Always fast and friendly service. Ask for Rob. The most honest auto repair shop in Mooresville.
Excellent, professional service. Ive been taking my cars there for over three years and always refer others there. They do what needs to be done on your vehicles. They fixed other shops repairs where cables were left unhooked, etc. I trust them and their expertise.
Good Honest mechanics! Ive been using Lakepoint Auto Services for years and fully trust their friendly service. I know a great deal about auto repair myself, but every so often Im in over my head or need special diagnostic tools. I never hesitate to take my auto service problems to Lakepoint as I know they will fix only whats needed at a very fair price.
We have used Lakepoint for all of our service needs for the past 2 years now. Rob & his team service every vehicle that we purchase before we list them for sale. We are very happy with the job that Lakepoint does and we will continue to have our vehicles serviced here.
Best place to bring your car good honest people
Always friendly neighborhood service. I can trust Lakepoint to provide the expertise to fix my cars right the first time. Great people!
Honest and great prices and quick so happy I found this place!!
These folks exceed my expectations each time I have anything done there. So, exceeding expectations is a common practice at Lakepoint. Im never disappointed because I can trust Rob and his Technical staff. Rob always gets me scheduled pretty much when its more convenient to me rather than to him. I enjoy the coffee and water provided at no cost, too. Theres really no reason to take your vehicle to some other shop around Mooresville because Lakepoint can do pretty much anything needed, cheaper, and with the quality you expect each time. Congratulations on another great year, guys, and thank you for making me #1 whenever I need anything!
Great people. Honest service. Fair prices.
A positive experience all around. Professional and knowledgeable staff, quick service and reasonably priced. What more could I ask for? They will even shuttle you home! WOW!
Great professionalism, integrity, and value. Have been using this shop for about twenty years, which speaks for itself. I highly recommend them.
My experience this time and as always for the last couple years since I have been using them was excellent. they are quick, friendly and just a great family owned business! Thanks Jennie and your staff!!
Ive always had a great experience with Rob and his team at Lakepoint. Ive been going to them for several years after getting tired of the dealer draining my wallet, providing shotty work and having poor customer service. Finding Rob and his team has been great! I really cant say enough...I now have one less thing to worry about when my vehicles need service. They do great work and they stand by it. I always feel confident that they will do the right thing, without hesitation. Thanks Rob!
As always it is a pleasure taking my car to Lake Point Auto. Rob is always on top of everything going on at the shop and is always a pleasure to work with. Genny thanks for the ride the other day. I really appreciate it. Anne Goldin
I always take our cars to Lakepoint Auto. I can count on honest, reliable service from Rob and his team. They have fair and honest pricing and excellent service all around.Susan Googins
I REALLY hate writing negative reviews but I needed a part replaced and they quoted me at $1100. I called around and found a place that replaced it for $275 and my truck ran perfectly. Ive given it enough time to where any problems would have already occurred. If their quote seems a little high, BEWARE. I think this place assumes every female that walks in is either loaded, stupid, or both.
Cmon! Service doesnt get any better than this! Just sold my 2006 Honda Ridgeline with 290,000 miles, thanks to all the talented caring team at Lakepoint! Bought another USED one with 120000 miles, knowing its in good hands for another 150000!Well worth the money. I trust these people like family!
Nice people, and good place to have your car repaired. They only fix what is wrong with your car. When you find a good mechanic, stick with them.
Thurs.6-11-2015- Rob was very curtious, took time to explain to me what was going on with my car, very honest. Will definitely go back. Staff very welcoming.
Completely disappointed in them. We have trusted them for the last few years with our vehicles and recently their service has been terrible. We had tires rotated and balanced on our car then my husband got on the highway and had to pull over before the wheel came off since the lug nuts were loose and worked their way off one of the tires. Then my sons truck was having lurching and rattling so we took it to them and after the diagnostic tests we were told its an engine issue and they cannot work on it probably around $2-$4,000 to repair. We had to have it towed to Charlotte which cost $135 only to find out that it was an oil issue and was fixed for $129. They never checked the oil when they had it and it cost us the tow which was not necessary. When we talked to them about it they said they would give us a $100 credit on the account, but thats it. No thanks! yall have done quite enough!
Always great service! I like the online appointment maker with the options for when the appointment can be. In and out as quickly has they said.
We are always impressed with the service at Lakepoint Auto - they were recommended to us when we first moved to Mooresville, and we have used them ever since we arrived. Fast, friendly service and fair pricing and dealings.
Consistently excellent service, fair rates, and great professional communication-the only place we service our vehicles. We depend on Lakepoint, and weve never been disappointed!
Honest, high-quality and high-value service. Always have a great experience here!
Super friendly staff! Efficient and thorough service. I will be going back.
Always great to work with. Great service and friendly people!
Love that place.Everyone is friendly and honest .
Rob and company have always provided great service with upfront information about any fix I needed.
As always, Rob and company diagnose and repair it correctly the first time, at a fair price. These are people you can trust, who wont try to sell you on a repair that you dont need. Arch Morgan
Easy place to get to, very friendly staff great service. Reasonable prices
Rob and the gang do a stand up honest business. You get what you need at a fair up front price, no add-ons or surprises.A++
I have three cars. .if they need service, they go to Rob and his gang at Lakepoint. Never been disappointed.
Very courteous and knowledgable. extremely helpful and fairly priced
Called 3 places before to get a price quote - all 3 provided a quote but these people would not and didnt say it in a nice way. Definitely not wasting my time to come in person if you cant be nice over the phone.
They will always treat u right. They are friendly, courteous, and have very fair pricing.
Honest, quick, efficient, helpful, quality work. Fantastic people.
As always, Lakepoint did a fabulous job!! Highly recommend.
Super service as usual ... got us in and out quickly and for VERY reasonable prices!
Nicely run, local business
I have used this company for 20 years. Always great service.
Rob & his staff are outstanding they always go above and beyond andalways at a very reasonable price.
Helpful and friendly as always. Steve and Rob are always great.
Had called for an appointment, was scheduled over a week out, went in for the appointment and was told by Steve your not on the schedule and I dont have time to do it. Told the person who works the desk during the week is who I need to blame.
Thank you for checking my brakes and advising that I had another 15,000-20,000 miles left on my brake pads, when another garage had advised me to have them replaced soon.
I got my oil changed there and my car takes 4.25 quarts of oil and the people put 5 quarts in my car not too happy to know that
Very pleased with there service.
Awesome crew that is fast and friendly!
Always trust the advice and service.
Very good service.
Great group of people
Rob, Steve and the team at Lakepoint are outstanding. Weve trusted them and them only with our cars for well over 10 years. Highly recommended.
Excellent place to store your boat, a very safe place