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STR Automotive
361 E Plaza Dr, Mooresville, NC 28115, United States
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STR Automotive
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Ra
Review №1

I wouldnt go anywhere else. Service is great and prices are reasonable. The popcorn is delicious!

Je
Review №2

This place is awesome. The techs are super cool and entirely transparent. I felt comfortable and knew immediately that I could trust them. Not only that, but they maintain a super clean and welcoming work space which is great because my husband and I had our toddler with us (s.o to emily for being super rad and making our kid giggle). Literally who even wants to go to a place with random parts on the floor and grease everywhere?! Definitely the only shop I’m ever taking my car.

jo
Review №3

Great service very happy with everything. Emily is awesome.

Br
Review №4

We have used STR for years. They have always repaired any issue correctly. They tell you what services you will need in the next 6mo to a year so you can plan for them. Definitely recommend!

Jo
Review №5

Best auto shop in town. I have use STR since they opened. Spencer Schaible has serviced my cars in some capacity for 15 years.

co
Review №6

Great speed on inspection, also great waiting room if you have kids, snacks/drinks/coloring books. Highly recommend

Vi
Review №7

Always professional and clean. Very knowledgeable and they don’t push “other” services. We trust them with all our families automotive needs and you will not be disappointed with anything...

Mi
Review №8

Great job by the STR team. They located and fixed a leak in a coolant hose in the same day at a fair price. Great service and communication. Definitely recommend going there if you need repair or work done in the Moorseville area

Ch
Review №9

I took my car in for them to diagnose the oil leak on my 2002 mustang, they took it in a said that it was an oil pressure sensor and when I was called they said they also found a few things like a loose hose and a few loose bolts and that they tightened those down. They quoted the oil pressure sensor repair at 150$ before taxes and me being an aspiring mechanic I wanted to do the repair myself. Once I told the woman on the phone I planned to do the repair myself she gave me the worst attitude possible and when I picked up the car the attitude continued and she also told me that because I did not have them repair my car that they went back in and backed out the bolts that were tightened up. NEVER COME HERE!

Ge
Review №10

Had an inspection on one of our cars and an oil change on the other. I was able to have the inspection completed, then went home got the other car and brought it right back for the oil change. STR was quick, accommodating and did a great job.

Ri
Review №11

Had an alignment done elsewhere and was a shabby job so came to STR and they did an awesome job on the alignment that day because the car was going to Rochester NY the next day for college, so very pleased with the work and that they squeezed me in. Will use again in the future

Wa
Review №12

My wife and I were 50 miles from home and had a mechanical issue. Fortunately, we saw the STR Automotive sign and pulled in.We initially noticed the customer care area was extraordinarily clean and well maintained, as were the garage areas. However, most impressive was the friendliness and professionalism exhibited by each of the staff.The facility was quite busy this day and their response to identifying the problem and required repairs was exceptional.Thanks to everyone involved for the repair and courtesies extended. Very impressive business!

Ja
Review №13

I highly recommend STR. I got great timely service with the right personal touch to make u feel at home. Good job guys👏

Jo
Review №14

Great work and great service will get all service on my truck done here from now on

Lo
Review №15

Car inspection service.Excellent customer service.Extremely clean well maintained business.

Ke
Review №16

Quick, professional, and very well priced. STR replaced the brakes on my car and I am very happy with their work. Hopefully I wont have too, but if car repairs are needed, STR will be the place I go.

Er
Review №17

Friendly, reasonable, overall super pleasant experience! Highly recommend

ty
Review №18

The team is very friendly and knowledgeable. I was also late for my appointment and they still took care of me and insured I was out so I can get to work on time.

Al
Review №19

We had a head gasket repair. Big and painful, and STR did a good job. We were informed of costs and potentialities so we could make the best decisions and plans. They add the right amount of personal touch and stand by their work.

Sp
Review №20

STR was recommended to me by a friend. Hands down the best shop i’ve been to. Excellent customer service, clean shop, fair pricing, and timely service. 10/10 would recommend to anyone!

Bo
Review №21

Emily and her team are top notch! Very knowledgeable and pleasant!

He
Review №22

Extremely reasonable price, great service. Will definitely use them in the future

Ja
Review №23

The waiting room was amazing, With free popcorn and soda.

Wa
Review №24

I went to an auto inspection station and waited for almost an hour...only to be told that their machine wasnt reading for them to inspect my car...the attendant suggested STR Automotive that was close by and I took my car there..I think you usually have to have an appointment for inspection, But the gentleman at the counter, after I explained my situation from the other inspection station, told me I would have a short wait but they would get my car in As soon as possible..I waited for about 30 minutes and they got it done..I am thankful they worked me in...I will use them from now on for my automotive needs...Good, friendly, accommodating people...😊

Pa
Review №25

Ryan, Spencer and the whole team at STR are great! Been going to them for years and trust them implicitly - which you cannot always say about this industry. I highly recommend STR to anyone in need of excellent work from honest mechanics.

Ro
Review №26

STR is quick, does a great job, and they have really fair prices!

Di
Review №27

I would recommend this place. Emily at the front was knowledgeable. I was greeted by the owner Ryan who was very nice. Definitely will be sticking with this shop!

Ke
Review №28

Second time i had these guys, (Ryan) work on my vehicle(s). Always professional and get it done reasonably, from a price point of view. Hard to find a good repair shop that doesnt overcharge or does substandard work, these guys are great and I would highly recommend them.

Ka
Review №29

Accommodated appointment for DMV inspection quickly--within AM hour. Efficient and friendly service. Covid compliant. Clean comfortable waiting area. All great. Thank you.

Je
Review №30

It’s incredibly hard to find any good repair shops around here, but these guys are it. They are incredibly knowledgeable and have very reasonable rates. My daughters car was leaking oil and they got it diagnosed, parts ordered and repaired all before lunch the same day! Ryan and Spencer are super friendly and patient. I can’t say enough good things about this place. Highly recommend and only wish they worked on motorcycles too. I won’t bring my vehicles anywhere else. We appreciate you guys!!

Ma
Review №31

Excellent Customer service, had thing I needed, affordable pricing. Wait time is super fast. I got to enjoy complimentary coffee and and pop corn. Butter and flavor of popcorn tremendous. Sweet aroma of black coffee seeped out my cup as I was writing down my plan for the day.

Ra
Review №32

I was in and out Excellent Customer Service. I will be going back to have my car serviced. Thank you for your warm hospitality.They are also following the guidelines of Covid and will provide a mask if you do not have one. Thank you for your Service.

Sa
Review №33

Spencer and all the employees are so friendly and responsive. There service us great and reasonably price. I highly recommend them.

Br
Review №34

The Crew at STR are amazing. Managers are top notch and very professional. Went the extra mile to explain what they are doing and why. Even went out of their way to work around a tough schedule. Won’t ever go anywhere else for all of my vehicles.

Wa
Review №35

This shop is phenomenal, they replaced my VW Jetta GLI alternator and battery in A very timely manner. At the dealership and alternator would’ve cost $1000 by itself not including labor or taxes. But at STR and I think her and battery only cost me $850 including labor and taxes. I also recommended my brother to go to their shop. They did a great job on his car a BMW 328I which need it’s window repaired. I would highly recommend this app to anyone in the Mooresville area!!

Ra
Review №36

My only complaint was they should of put the 2 new tires on the front, but they put them on the back

Gr
Review №37

The single most important thing you look for from an auto service is... trust. I dont mind paying for service that is needed, but I want to pay a fair price, and I dont want to be mislead into paying for optional services that I dont need. After having a negative experience with another auto service company in Mooresville, going to STR was such a relief. Just a good organization doing good work for a fair price. Great communication, easy to schedule appointments, and the work is completed on time. I was having a timing belt replaced, and not only got a detailed estimate, but was able to talk about the work, ask about items on the estimate, and get honest and reasonable responses. Never felt like I was getting pressured to do anything more or less than what I asked for. Came back for a second appointment to do optional work... and everything was as smooth and seamless as the first appointment. I feel like I can ask for opinions and get honest answers... with a smile. What else do you need?Just going to add... they are masked up and following Covid19 guidelines.

El
Review №38

It was my first visit to this establishment and was very impressed. The owners were very courteous, knowledgeable and accommodating. Waiting room was fun with coffee, drinks and popcorn available! Will definitely return and passed on contact info to my family.

Li
Review №39

Incredible service!! I know nothing about cars, so I trust these gentlemen to do whatever it takes to keep me and my grandson safe while traveling in my car. Waiting room is always well stocked with water and other drinks to go with the popcorn.

Am
Review №40

Everyone was very friendly. Great waiting area with free popcorn and drinks. Very quick service. I would highly recommend STR in Mooresville, NC!

St
Review №41

This was my first time coming to STR Automotive and I have to say it was a godsend. Ryan the Owner/ Manager was very to the point, honest no BS when it came to the condition of my vehicle and extremely fair with the cost of the work that was needed. 4 new tires and both front sets of brakes, pads and rotors all completed in less than 2 hours I was blown away. Highly recommend for anyone needing automotive repairs or information. To Ryan, Spencer and the guys of STR Automotive thank you.

Di
Review №42

Very professional and timely. Brought my car in for an oil change and I brought my own oil and filter, job was done less than 30 minutes later and I was out the door. Charged me just for labor and it was very fairly priced. Ryan was friendly and helpful and their lobby was very nice. Will be coming back in the future.

De
Review №43

I highly recommend STR Automotive for any and all automotive needs. I almost never make an appointment but they always get me right in. They recently did an inspection and also checked fluid levels, tires, etc. I cant imagine taking my car any other place. The waiting area is clean and offers drinks and fresh popcorn. They all wore face coverings and also offered them to all customers. All the guys are very nice and the best at what they do !

Gi
Review №44

Communicated everything and diagnosed quickly...I was in no huge rush. They even were able to save me a little. They were the first place I found and the last! Excellent service!

Ro
Review №45

I had a good experience here. Took both of our cars. Had an alignment done on one and an oil change on the other. Both were priced fairly. The gentleman at the front was nice and knowledgeable. He also called about something that I asked him to do which would have been pointless and cost me more money. He explained it to me and we didnt do it. He saved me money which I am always happy about. I would say over all, honest and fair.

me
Review №46

Very happy with my experience at STR automotive yesterday. I’ve been going to the same repair shop for years until this week they told me they were unable to align my tires and I had to take it to the dealership. I called STR and they got it done the very next morning. Friendly and professional, and the waiting room was clean. Thank you!

Jo
Review №47

Great experience. Clean organized .Theyre a good example of a professional shop. Answered my questions. Gave me old worn part and explained what went bad.These guys are on top of there game !

Ka
Review №48

I came for an inspection and was prepared to wait an hour as I had at other places. The waiting room is really nice with drinks, popcorn and a tv. The person that helped me was professional and efficient. He came to get me after 15 minutes or so and that was it. Best experience at an automotive shop for sure.

je
Review №49

I received amazing customer service from the initial call...My xterra just turned 200k and I refuse to let it go...Finding an honest, professionally trained, hardworking mechanic has been nearly impossible for me.I can not believe I found these guys....As a business owner myself, I understand the challenges of working with the public so I appreciate the hard work.You guys nailed it! You just gained TWO new customers:)

Je
Review №50

Very professional, great team, very helpful, they took me right in and offered me a loaner car. They were very friendly, and they gave me a quote on everything that needed repair and my car was ready on time. Also, they were in touch we me almost every day keeping me updated on how everything was going. I highly recommend STR they are honest, and they stand by their work !!

Ka
Review №51

Ryan and Spencer always are on top of it all and get me in ASAP! Great place to bring my car for all auto needs! I trust them! Ryan has done his own research to get me the best deal! Highly recommend!

Li
Review №52

Very professional, they gave me a time when it would be ready, and it was actually ready before. They didn’t try to sale me on other things, or take advantage because I am a female, and I don’t know much about cars. They told me what the ballpark price would be over the phone and they were not far off from it. My little boy was excited for the fact of the waiting room had a fridge with unlimited soda and and a popcorn machine. The cleanest automotive place hands down I have ever been and great customer service, these guys are doing it eight! I will refer them to friends and family.

Ca
Review №53

Great service, professional, in and out fast. Hospitable as well.

Su
Review №54

I had a car inspection done in 20 minutes.

Ro
Review №55

I dont know who need to hear this but this needs to be your automotive service of choice. I went to another auto service in Mooresville and received a quote for $600 to replace one measly sensor. I went to STR and they only charged my $241. I called and spoke to Spencer (who is extremely professional, great communication skills and impressively efficient). He ordered my part, it was there the same day and it only took them 30 minutes to fix my car. The atmosphere of the place was also great. I took my 4 year old there and was preparing myself to spend hours waiting with him asking me 50 million questions, but to my surprise, they had toys and activities for children to do in the waiting room. Also had free popcorn and beverages. Great service and reasonable prices! I literally cant think of any suggestions to improve because they have exceeded my expectations in every aspect.

Mi
Review №56

Great team. Very professional and most importantly trustworthy

Go
Review №57

I was surprised by the level of service and quality that I received. I’m in new customer and the work was so well done that I’ll be repeat customer in the future. Thank you for taking care of my automotive needs. I was treated with respect and felt as if I were the most important customer of all. It doesn’t get any better than that.

Cr
Review №58

These guys are great to work with. Very helpful and honest. They have an amazing waiting room if you even have to wait. They are very professional and work quickly to get you back on the road. They are affordable and take great car of your vehicle. I love that they are a small local company and not some giant corporation. They go out of their way to help. They were closing one evening when I came in to see about an alignment and they stayed after and did the alignment for me. Great group of guys I feel comfortable as a women going in there.

Ka
Review №59

STR has impeccable service and went above and beyond their duties, for me. Unfortunately, due to COVID I am stuck in The north and had a mishap with the person who was supposed to pick my vehicle up for me. Spencer made sure I was taken care of and took this burden off of my shoulders. I highly recommend their services. Quick, honest and executed with great care. Thank you again, STR!

Je
Review №60

Great company to do business with. STR fixed the suspension issues I was having. Their services are affordable, the communication was on point, and they are fast! Best thing to me is they didn’t attempt to over sale or push repairs on me. Will be doing business with them in the future.

Je
Review №61

I do not like it when I’m quoted something and show up to pay and the bill was 100$ more. The man called me and said 70$ for the part and 100$ labor. I asked to add an oil change. I come to get my truck and the bill came out to 347$ when it should have only been maybe 225$ after taxes and all. I didn’t even have 347$ on me when I picked it up, I was 3$ short and he said not to worry about it.

Ti
Review №62

Such a great experience with STR Automotive! So knowledgeable and fair! They did great work and it was super quick! I can highly recommend them! I’ll definitely be back for all of my auto needs!

Da
Review №63

Very good facility, clean excellent waiting area, friendly personnel.

Pa
Review №64

Great shop. Will use them again. Very professional knowledgeable and courteous.

Ad
Review №65

These guys are truly the best in the business. I had the best experience that I have ever had at a repair shop. Very professional and did exactly what they said they were going to do. Highly recommend this company for any work needed on the vehicle.

El
Review №66

Ryan and Spencer are top notch. Ive been going to STR for 2 years. They have been professional, skilled and courteous. I always recommend them to all my friends. But today I have to add they went above and beyond to help me out and I am forever grateful. Thank you Ryan and Spencer for all your hard work and especially thanks to their crew for all their hard work also.

De
Review №67

My first time here, and I was so impressed with the service I received that I have referred two other people to them. My daughter referred me them and they have done great work on her car. They always go above and beyond for her, so I decided to give them a try, and I am so glad I did. They are friendly, on time, professional, trustworthy and do amazing work! Their prices are affordable too. To top it off their facility is clean, and their waiting room has a great atmosphere, which is filled with coffee, cold beverages, popcorn and comfy chairs.

Cu
Review №68

STR Automotive is the only place for the care of my automobiles. It is also the only place that I will recommend to family and friends. Owners, Spencer and Ryan are knowledgeable, patient and very honest with each and every customer. They don’t oversell and they explain what is happening and what can happen. Always flexible and always smiling. I have spent a lot of money with them and they have saved me a great deal of money. Simply the best! Give them a try. Tell them Curtis sent you!👍🇺🇸Curtis Fortner

Ri
Review №69

I called and spoke with Ryan at STR he set me up with a time to show up to have work done on my vehicle. Everything was done quickly! I will definitely be a repeat customer.

Ho
Review №70

SATISFIED CUSTOMER!!!! The guys are informative, knowledgeable, and they always give you all your options. I’ve used them for all my automotive needs! You should definitely consider trying them out the next time you need work on your car, proof is in the pudding, you won’t be going back to wherever you went before!

Je
Review №71

The guys at STR are great! Super knowledgeable, affordable, timely, and excellent customer service. I recommend them to everyone!

Da
Review №72

Service is very important to me, they exceeded that. Will use them againHighly recommend there businessDavid Barringer

Ti
Review №73

Great service

Le
Review №74

I went in to get an inspection. The staff was friendly and professional. They completed the job quickly. Fair price.

Kr
Review №75

Honest, friendly, easy to work with and fast! I’m so glad we found STR and have no plans to ever go anywhere else in the future!They fixed multiple electrical issues we were having on our Dodge. Ryan and Spencer kept us informed the entire time- they answered every question and returned every call!Thank you guys for your amazing work and your equally amazing customer service!!

ca
Review №76

Ryan, Spencer and Team are 1st Class all the way! STR is our go to for any of our auto needs. Not only do they fix service our inventory units. We use them for our personal and family vehicles as well. Honest, Fair, Reliable and Professional is the best way to sum up the STR Crew. Thank you, Cal.

Sh
Review №77

Great service! Friendly people, honest about work that needs to be done. Will not try and hassle you into fixing unnecessary problems. Waiting room is perfect for those who may want to unwind while they wait. Good prices, and people you can trust!

Ma
Review №78

Ive always gotten good service a STR automotive..I was in a hurry as a walk in and they took care of my needs promptly and got me on my way. Always a good experience and good guys that work there. Will keep doing business with them.

Jo
Review №79

As a former shop owner and operator I can confirm that these guys are the real deal, excellent customer service and above all honest. They do not refer work that is not needed, they only recommend actual repairs that are needed and at a fair price. I would say that they have experience techs that know what they are doing.

Ro
Review №80

They were very professional and answered all my questions. The repairs were done quickly and I was extremely pleased with their workmanship!

Mo
Review №81

Whenever my Subaru needs service I call Ryan and Spencer and boom! Done! More importantly, I feel that I get timely service at a fair price. Plus, its ALWAYS good to support the local guys! I would recommend STR in a heartbeat!

B
Review №82

Went in for a front end alignment on my lifted 4x4 Dodge Ram and was greeted by Spincer. He actually listened to my concerns and was very friendly. Work was performed quickly and the waiting room is awesome. Will go back again and I highly recommend.

Ch
Review №83

Ryan and Spencer are the best. I have been going to them for over a year. They have always met and exceeded my needs. You dont feel like a customer you feel more like family.

Se
Review №84

I drive a high end vehicle and was very concerned about quality of work from STR Automotive. After working with the team at STR Automotive Im feeling great. My vehicle is now working and the performance is awesome.- Seante Sanchez

Br
Review №85

Amazing service would never take my cars anywhere but here!

Dy
Review №86

Go see Ryan!! Great Mechanic team as a whole. Definitely was on-time and really reasonable. Will be coming back for all repairs.

Ja
Review №87

I asked my FB family for recommendations of a good auto repair shop to take my Chrysler 300 and a friend immediately recommended that I contact Ryan @STR Automotive. From start to finish, the experience was superb.... friendly, professional and repair cost very efficient. Thanks again Team STR! 👍🏾

Da
Review №88

These guys were the absolute best!! They are super friendly, honest and fast. They saved me about $400 on a simple repair that I was being over charged for from Statesville Nissan. Highly recommend, my new go to place for anything related to my car.

Ra
Review №89

Spencer, Ryan and the STR team are excellent problem solvers. I go in with an automotive problem and they diagnosis the problem and offer options including cost variables. And solve the problem.Top quality work and ethics at reasonable prices

Me
Review №90

Awesome guys. Showed me the damage, looked for the least expensive quality repair, fixed it same day. Also gave me a loaner car so I didnt have to sit and wait at the shop all day! Highly recommend!

Jo
Review №91

Nice waiting room with a kids area complementary drinks and popcorn best prices for alignments in town

Ja
Review №92

Best place to take your vehicle hands down. Fair, Courteous, Respectful, Accomodating, and Thorough. If you havent tried them for servicing your automobile...you should. You wont go anywhere else.

Cu
Review №93

I stopped by with no appointment for an inspection. I was in and out in less than 15 minutes. Very pleasant and professional, this is my new service destination for my automotive needs.

Et
Review №94

Had to get Bill straighten out tried to charge twice

Ja
Review №95

I have officially found my new mechanic. I went in for an oil change and an inspection. They were very professional, courteous, efficient and knowledgeable.

Jo
Review №96

Had a tire fail over Thanksgiving weekend. Dropped it off Sunday and Ryan had my car done by noon the next day. Extremely fast service and carries quality products at a great price.

Ch
Review №97

I am extremely cautious when it comes to auto service. I think that there are a lot of places out there that are untrustworthy and overcharge. Therefore I read a ton of reviews before sending my husband here for our safety inspection and to patch a tire. Thankfully this was an awesome pick and they not only got him in the same day I called, but the price was awesome and they seem very honest and trustworthy! We will definitely come back here.

Jo
Review №98

I drove from Denver NC to get the valued service, quality& through review of any issue!

Gi
Review №99

Went in for inspection no appointment I was out in 10min fast friendly service

Do
Review №100

This tire place is awesome. Ryan went above and beyond for me and really helped me. Friendly and fast service. And for all my ladies Ryan is very nice on the eyes😍 so stop on by and get some new tires or get your work done there

Information
89 Photos
100 Comments
4.9 Rating
  • Address:361 E Plaza Dr, Mooresville, NC 28115, United States
  • Site:https://strauto.net/
  • Phone:+1 704-746-9501
Categories
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Car repair and maintenance
  • Oil change service
  • Smog inspection station
  • Towing service
  • Transmission shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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