This store never ceases to amaze me check the hours online because i needed to grab dog food google says closes at 5.. awesome load the kids up drive all the way out there nope they close at 4 per the note on the door. thanks for the inconvenience!
Asked for assistance on placing an order was told I had to wait for the girl or someone Inside to answer. Had to press the button 3 times still no-one answered. Sat waiting 10 minutes still no-one responded. I had to keep re pushing the button to try to place an order still no answer. This was my first time at Sonic in Mooresville North Carolina oh, so needless to say not a good one. Would not recommend
We called and ordered what we needed, and we called when we got there. They brought it out and loaded it in the trunk. Great service and lots of nice looking plants out front.
I shop this store quite a lot for horse feed and barn needs. I generally find the offer of help soon as I walk in the door. I think closing at 6 is really a bad move. Two other people were walking towards the store in front of me and an employee RAN... RAN... to lock the door and quickly turned away as the 3 of us just stood there, shocked at what just happened. There wasn;t anything there I couldnt get at tractor supply down the road so that is where I took my business. Some customer service training on perception is sorely lacking.
Went to this store to shop for several items after not finding them at Tractor supply. Walked in and as we did we were approached by an individual telling us they were closed and that the door should have been locked. As we walked away the individual proceeded to stand in the open doorway and vape. Bad look on business, especially with their competition still open down the road. He turned away another lady as we left. Money down the drain and bad customer service.
This is the first time that I have ever been in a Southern States Store. I was looking for a couple of different things. I was asked by at least 3 employees if I needed help with something. I was told that if they didnt have exactly what I needed that they would be happy to order it for meWhile I was there I spoke with several people about different things. I will definitely be willing to shop here again
They have always been friendly and helpful to me whenever I have been there. Commenter Abi Vargas is a good customer who comes to my garage for service on his vehicles. If he says a place is helpful and friendly you can depend on that being the truth.
Good Feet store these guys have always helped me out when I needed it and always seem to have what I want or to be able to get it.
The staff is extremely pleasant and anxious to please! Generally not crowded, and the prices are very reasonable! Great to have Southern States in Mooresville!
They always seem to have that one thing that I am looking for. The people are very friendly & knowledgeable. I would recommend to anyone.
Always greet me when I go in, usually multiple employees walking around helping other customers as well. I constantly see employees help other people when Im there. Store is kept clean and has a warm atomospere.
I loooove this store. It always has everything I need from my horses feed and supplies to my dog food and even clothes and boots I absolutely love!
Staff was pleasant, store had a selection of muck boots to choose from at a good price.
Great experience. Everyone very helpful there
Excellent service employees know their products, Willing to help making it easier to purchase what I needed.
Beautiful store friendly staff add o helpful
Great Place, very good lawn care supplies, and fantastic customer service.
Always go to this place for fair pricing on everything they have
Employees are about as friendly as rocks. No greeting. No help. No thank you. I had to load up 3 fifty pounds of feed and load it in my car by myself. I am a 115 pound female. Should have gone to Deal-Rite like I usually do. Wont give them my business ever again.
So quaint and staff was very attentive!
As always, great products with great service..
Great place for great tools.
Customer service experience was none existent
Great! Very friendly...
Customer service sucksThey are closed when people are getting off work at 6:00 pmThen you you half to go to tractor supply down the street because they stay open to 8:00?pm
Always helpful and courteous
Very friendly people...even the customers seem friendly
Good deal
They had what I needed
Excellent