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Carolina Water Sports and Marine
114 Days Inn Dr, Mooresville, NC 28117, United States
Appearance
Carolina Water Sports and Marine
Comments
Jo
Review №1

This place is a disaster. Bought a boat from them couldnt put it in the water for 2 months because they were supposed to fix things...here we are 4 months later still not fixed and no call...still waiting on the part that probably isnt broken so they can tell us something else is. Never again. This place is a joke.

Es
Review №2

Tanner, Rob and Robert were a pleasure to deal with when purchasing my new 2022 XT24. They went out of there way for me and I’m truly grateful! Not only do I feel like I have one of the best boats on the market, I have the entire CWS team behind it. Can’t say enough about my experience and I highly recommend them - no question.John J

Sa
Review №3

I have had two excellent experiences with there service departmenmt. Thanks for great service guys!

Wi
Review №4

Called for service this morning on 4th of July weekend. Starter wouldnt engage. John came right over and replaced it and we are out on the water. Amazing service department🎉🎉❗️

Ky
Review №5

I just purchased a Mastercraft from Jake at CWS. He went above and beyond to make our buying experience great. He helped me build the boat and recommended what additions made sense with our budget. The boat arrived and we were on the water the next day. If you are in the market for a boat give Jake a call. I promise you will not have a better buying experience. Thanks again Jake! My kids were up wakeboarding day 1!

Ca
Review №6

I just purchased a 2009 Sea Ray 270SLX from Jake. Jake and his team are very professional and they did everything I mean everything over and beyond to get that boat for me and I got it its sitting in the Marina right now Im going out on it this weekend Jake and your team I just want to say thank you

Ri
Review №7

Carolina Watersports has been nothing short of an remarkable experience. Nate has been the best. We met him months ago at the boat show in Charlotte. We found the boat we wanted from them and Nate played a huge part in that decision as he was so nice and knowledgeable. His customer service is unmatched. We constantly stayed in touch throughout the purchase process. Nate and Robert made sure we got everything we wanted and at a great price. Nate always made himself available and kind of walked us through the whole process. He gave us constant updates and personally delivered the new boat making sure we had everything we needed. I would push anyone looking for a new boat purchase to check these guys out. Nate is the best.

Gr
Review №8

Ordered a new Monterey boat from Nate and he made the entire process seamless. Was able to complete the boat order right at the dealership and Nate was able to answer all my questions throughout the process. Rob handled the financing and made sure everything was ready so when my boat arrived I was able to close right away. Great experience all the way around.

Ke
Review №9

Go see Nate at Carolina Water Sports and Marine for all your boating needs. We went in with a budget and got exactly what we wanted within our price range. Very professional and courteous and made the entire process simple and easy. We are very happy customers and will continue to use Carolina Water Sports and Marine for all of our future needs.

Sc
Review №10

I ended up buying a boat that Carolina water sports had sold and due to the pandemic the original owner would not be able to use it this season. Jillian and Robert were so very helpful in helping me with any questions or concerns I had in the whole process of getting the boat shipped and warranty transfer etc. If you are in the Market for a new boat please give Carolina Water Sports a shot as I believe you will be treated fairly and know they will take care of you!

Tr
Review №11

So I cant see prices of new boats without submitting all my info? 🙄Tough business if you cant advertise price. Thanks for reaching out. I plugged in some bogus info to see if I could get pricing without having to jump through hoops. Guess it didnt work.Thanks again. You still got an extra star for being attentive your reviews 😉

Ar
Review №12

My wife and I were in the market for a boat, we looked at one on Carolina Water Sports web site and I sent an email in regards to this particular boat that was for sale, Robert was quick to get in contact with me, One of his first statements to me was......I do not think you will be happy with that boat.......and he was correct, he told me that he had just received one that we would be much happier with, Thank you for your honesty Robert !! But Regardless we attempted to get financed for the boat I had acquired about, Robert and his crew put in work trying to get a deal done on that boat, but thankfully it did not go through as it was not meant for us as Robert had previously stated, So we asked Robert if it would be easier to go for the boat that he had recommended, 30 minutes later we were approved and within a few hours everything was settled up, all without even stepping foot in Carolina Water Sports. Next day, once we got off of work we went and picked up our new used boat, They set us up with all kinds of extras, Dock Lines, Fender Bumpers, Fire Extinguisher and a Flotation device. They even gave the boat another test run and a look over before our arrival to be sure everything was top notch.Robert again was great and went above an beyond, the horn on the boat was not working, he was so kind to set us up with an Air Horn and ordered us a new horn and had it shipped directly to our home. He even recommended an amazing spot on Lake Norman for us to go out and take our new boat out to cruise and enjoy the lake.Exceptional service did not end when we drove off, any question or concern I have had was as simple as giving Robert a call or a text and he had an answer for me, and if I cannot figure it out with his help, he made it clear that he is more than willing to take care any issue and would not leave us hanging.We are extremely happy with our new toy and would recommend Carolina Water Sports to anybody in the Market for a New or Used watercraft, Thank yall so much for the amazing service.

Ma
Review №13

Awesome people to deal with, especially when making a sizable investment in something like a boat. Nate Salisbury is always responsive and quick to help answer any questions I may have and goes out of his way to solve and resolve any concerns or issues. Anyone can sell you a boat but very few have the ability to really provide great service after the sell. The team at CWS (from Nate to the Owner) has proven that after the sell they are not only still available to help you but actually care and want to help you with whatever you may need to assure you enjoy what you have bought. CWS, thank you for a great product and for the great support!

Da
Review №14

These guys are absolutely incredible, amazing experience, great price, and they train you too! I wouldnt but a boat anywhere else. Highly Recommend!

Ti
Review №15

Staff is amazing...knowledgable, very helpful and a pleasure to work with. Highly reccomend visiting this dealer.

Br
Review №16

Sales team was really comfortable to work with, very knowledgable. I worked with Rob and he talked me through everything especially financing.

Mi
Review №17

Love this place but love the people more!

Ta
Review №18

Buying, Selling, Consigning, trading, watersports lessons, boards. No matter what your questions are these guys are always trying to help you out. Stop by with all your watersports needs!

J
Review №19

Great staff, awesome experience, fun toys!

No
Review №20

Great group of individuals!!

Information
100 Photos
20 Comments
5 Rating
  • Address:114 Days Inn Dr, Mooresville, NC 28117, United States
  • Site:https://carolinawatersportsmarine.com/
  • Phone:+1 704-663-4500
Categories
  • Boat dealer
  • Boat accessories supplier
  • Boat repair shop
  • Marine supply store
  • Water ski shop
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–2PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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