I want to not like this place, JUST BECAUSE MY HUSBAND LOVES IT! They have anything you could need for the outdoors and some for indoors. The staff is always friendly and helpful. I really do like it, just cant send the hubs by himself or he spends more. HA!!
Went in on a Saturday. Came in to buy some shoes for the first time. These Air Maxs were calling me, Mars!!! Its Ken Griffey Jr mariner colorway... Im here...So here I am with some fresh shoes. No fuss, no buss in there. Aisles was fresh as well.My vibes are high, so its excellent excursions wherever We Be.
Nice Clean Academy, easy to navigate around and find what you need
Beware of purchasing bikes. Not really happy with the quality of the work. When I picked up the bike it was given to me with two flat tires and one of the brake cables was rubbing on the tire. Not the biggest thing however I can only imagine what gets past them double check anything you get. Wouldnt want the front forks falling off. 😐
Awesome selection, super friendly staff. Definitely my new go to sports store!
Great place to shop. Everything is competitively priced. Employees were very nice and willing to help. Store was very clean and organized. Employees were cleaning and wiping down surfaces.Thanks to all of you guys ☺️.
I placed an online order for store pickup, for convenience. My wife picked up the order. When I looked in the order, the bag which should have contained one of the products I ordered, a sleeping mat, was filled with a bedsheet. The SKU number on the bag they gave me didnt match my order.I called the store and talked with an associate who was quite rude. She said shes remembered my wife coming in. My wife had stated this employee was also quite rude, and originally only have us one of two items we ordered. My wife questioned her because she thought it was two, and received a rude response. The second item, once provided, was incorrect.I talked with the store manager, he stated the only help her could provide is if I came back into the store to return the bedsheet I was inappropriately given. Driving back to the store which is a forty five minute round trip is not convenient. I was also told the same thing by the online ordering customer service. Without convenience, I see no reason to shop here versus online retailers. I requested a refund, but they said they cannot process without me in store. I know that this is not plausible given the sophistication of online ordering systems. When this had happened with Amazon, they just send you a new one, almost no questions. Im questioning the convenience of in store pickup, if it places you on order fulfillment limbo, and no one can appropriately help you.
We’re going on a work backpacking trip so I stopped here to grab a few things. For being a general outdoors/sports store, they had a pretty good selection with good pricing. They’re not an REI so that don’t have a massive selection for light weight gear. They do however, have enough to get your by for a quick two or three day trip.
Dunno why they bother to sell guns . They have all but banned most sporting rifle and shotgun platforms. I wont be back to companies that cave to political ideology.Funny they didnt ban pistols that make up almost the entirety of all u.s gun deaths.
Nice store.. Friendly staff.. good inventory...We come back.. soon..
Do not order for store pickup. TWICE, I have been contacted that they did not have an item on my order after it says in stock. I can understand it happening once but not on multiple orders. Also, if one item in the order is shipping, then Academy won’t cancel the order so you’re stuck.
Great selection. Clean store. Helpful and friendly employees
Made a purchase approximately 2 weeks ago, had a return and the receipt was readable, although obviously it’s better to return my payment in a gift card. Guaranteed sale for them, not cool I will be shopping Elsewhere since this experience. The form of payment wash US DOLLARS, not Academy Sports dollars.
The young man helped us. Sorry didnt get his name. 55, blonde, glasses. He was super helpful!
Had what I was looking for, helpful staff, always a pleasant shopping experience.
This place is a good blend good blend of the classic sporting good items bit also has some non standard brand items such as shirts and pants at a really affordable price. The magellan fishing shirts are awesome! This place is high five highly recommended!
They had exactly what we wanted and the service was outstanding.
Academy Sports is a hit or miss on gun ammo. Rifle ammo can be found there more than pistol. Shotgun shells can be found half the time. Turkey load or 3.5 can be found sometimes. No telling what you will find. 22lg or 22wmg, never. Most of the time a miss on pistol ammo. But when you do find it, you can only buy 2 boxes per person a day. 9mm $17 to $20 dollars a box for target 🎯 loads. Not as bad as other places. Ammo prices have gotten out of hand everywhere.
WISH I COULD GIVE A NEGATIVE STAR RATING! THE MANAGER is terribleThis is a supper nice store with awesome sales associates but management is far from what it needs to be! The manager Tom is who I just so happened to flag down for some help in the kayak department, I asked if someone could help me with questions and purchase of a kayak. Tom proceeded to help me and as I explained I had been to 4 other stores looking for this kayak because the other kayaks were floor models and had damage to the bottom, so I asked if they had the one I wanted still in its packaging from the manufacturer? Tom then proceeds to lecture me on the fact the manufacturer does not pack them or wrap them. So upon him acting like I inconvenienced him while he was trying to get the kayak down I made the mistake of trying to help by stating there was a pin in the racking system still holding it in and Tom stared at me with a go to he_l look and made the statement of Really” in a sarcastic tone. By this point I was disgusted with manners and actions of Tom and I replied back to him that I was sorry for trying to help because I did not want the kayak damaged. After getting the kayak down and inspecting it I found the manufacturer did not bolt down one of the hatches to the dry storage so I asked if I could get like 10% off the kayak for the issue. At this point is when he turned on his employees in front of me the customer with belittling actions quizzing them and pressuring them into making the decision on the discount. To say I am disappointed with his actions is an understatement. I have called customer service with Academy Sports over this issue and I requested a call back from a regional manager and it has been a week now no response! Way to go!
So when did it become a hussle to simply do a exchange? Why do I have to return everything if Im exchanging a size up? Myself and another employee was shocked. Also I do not like margarita attitude towards me when she tried to give me a lower price on my pants when clearly I was returning the 17.00 and not the 12.00 ones. I would know which items Ive kept and the ones I didnt!!!!
Academy is always a great experience. The staff is helpful and friendly. And even in this crazy world they have managed to keep most of the shelves stocked. I will continue to use them as my go to outdoors shop
Only one employee wearing a mask. When into the store and turned around to exit. Evidently they think they are immune.
They had their Asics on sale. Th as all I wear. For me they feel good every time. I wear them
Had a really good deal on steel toe boots. Bought a waterproof pair of wolverines for $89. I love shopping here. All the major brands for a very fair price.
The employee M in the gun section where my mother was purchasing a gun for house protection. My mother was talked down interrupted on multiple occasions and mistreated with customer service. At first when my mother asked me to hold the weapon and make sure that it was operation. I pointed it away from mother and the employee. The employee got testy with and said don’t run off with the weapon, not even jokingly. We moved on with the purchase and mother asked me was do I do from here. I said you begin feeling out paper work. The employee gave me a nasty look and said don’t interrupt me. I was astonished of how I was treated. 5 mins later I walked over to check on mother to see how the paper work was going and he said to me if you’re not buying the weapon stay away from the paper work and included you may not help her at all. The employee also mention that he was the only was that was able to explain questions that were confusing. Okay I understand that. I was about to tell my mother to cancel the purchase do to the way that we had been treated. On top of this we will not be dealing with the M employee do to his stuck up bad attitude. To mention I’ve been in customer service for 15 years you treat people with politeness and kindness. I don’t care if you’re having bad day or something is trouble you. You don’t treat Customer with disrespect at any time. The employee needs serious training.
Spent almost three hours inside. Huge selection of sports equipment as well as clothing. Prices were surprisingly very close to Amazon. Would highly recommend.
Today I watched a worker get racially profiled. I seen him moving kayaks around and a man approached him and asked if he needed up, the young man said no thank you, I work here. the confusion was in the clothing, the young man had a sweat shirt on and he explained to the man it was because he did not have a work shirt. The guy still proceeded to say in his walkie talky I have an African American male stealing kayaks, a few people then came outside and they cleared things up. I have never been so disappointed in a store, watching this was simply disgusting and I hope you train your employees better.
Anthony was very helpful finding the product we were looking for. Very nice and well educated on merchandise in the store.
I bought hiking boots here and they are still holding up. Recently my sister bought boots here too for a cheap price, they are quality too. I would recommend this place to anyone.
Great selection. Very helpful and friendly staff!
Its ok but pricy
All staff very helpful even though the same item is in multiple places throughout the store. Everyone very friendly
Academy Sports us by far my favorite sports store. They have a great variety of equipment for sports and camping and reasonable prices. They also have great customer service.
No paintball items. No refill station for co2 tanks that they sell.
Friendly associates helped me find what I wanted. Quick checkout and I was on my way. Nice store with awesome stuff.
Looked for a new pair of shorts. Tried on a Nike short, and tank top. Decided to buy them for about 50 bucks. What a deal!
Had the rifle I was looking for and a good price. Helpful staff for sure.
Great place to shop for outdoor gear. Very friendly and helpful staff.
Fun place to brouse, go for one thing and walk out with ten
This store was Awesome. I was looking for a cover for my grill. They had quite a few to pick from thank you
Love this place the people who work there are super friendly.
Love them. Great prices and options. 4/5 on friendliness depending on person.
Not sure how they call themselves a sports store. Not a single fly fishing rod, net, or flies. Maybe they should research the demographics of NC.The numbers just for NC:The total economic effect of trout fishing is estimated at $141.3 million, supporting nearly 1,300 jobs.All trout anglers spent $66.3 million in Delayed Harvest Trout Waters. The total economic effect of trout fishing is estimated at $108.4 million, supporting over 1,000 jobs.
Did not have a choice of what we were looking for, and expensive.
Great store. Good prices
Bought The exact pistol that I wanted at a great price.The guys were very friendly and knowledgable.
I just had the poorest customer service ever provided by the management team at the store in Mooresville nc. All I asked for was a failed product to be replaced. They refused!!! When asked to speak to the manager at the customer service desk she instructed the assistant to tell me where she was in the store so i could come to her. Training needed defiantly. I know this company will never feel pain of losing my business but they have.
I love the customer service at this location especially Teresa she was super she handled the issue I had with professional courtesy and respect she made me feel my patronage was truly appreciated which was a refreshing change from other retail stores of all kinds that act like customers should be great full the store allows them to buy goods in their store . Teresa was also genuinely concerned about my father’s health even though I was a complete stranger. I hope the store manager truly realizes what an extraordinary employee she is, the staff of other stores could learn a lot from Teresa and the entire staff of A. S. In Mooresville NC.
Some staff members were following me and my family around the store as if we are going to steal merchandise. Staff members at the register are simply rude and not pleasant to interact with. The don’t greet or smile.
Curbside pickup was quick and easy. Got my one order item right and delivered to my car in minutes.
Nice place to shop even tho my wife lost her keys 🤣🤣 we found at the end.
Three salesmen at gun counter too busy talking about fishing to offer assistance. When we interrupted them to say we were there to pick up an online gun order, one told us in a smart tone that the system was down and we could not be helped with our purchase. We drove over 2 hours to pick up a gun that we purchased and received a confirmation email for saying it was ready for pickup. Needless to say we canceled order and will take our business elsewhere.
One of my favorite store for all kind of sporting goods. Staff here is very friendly and all the counters were open to accommodate the customers.
Great customer service and very friendly staff. I was able to purchase everything I needed all at once place. They were extremely knowledgeable and very helpful in making sure I had everything I needed. I will visit them again for all my future sporting good needs.
I think they just might be better than Bass Pro.. Yes I said it...
Lack of ammo or ammo cans but did purchase a nice cooler Ive been needing for a while.
Great store! Have everything for the outdoors person.. pellets for the grill, seasoning.boating supplies, always find a deal in the clearance section
Fairly easy to find items needed. Customer service was okay, hard to find anyone for help to locate items.
Workers were nice. They greeted on the way in and said thank you on the way out. Had some great deals going on.
Found a great pair of boots at a grest price!
Great store with all the accessories we cant looking for A+
Glad to have it close by
Would not sell me a weapon because someone under 21 asked a question on my behalf. It was most irritating.
Best sports store around
Super easy to return items, my favorite sporting goods store to shop at!
Like any other sporting goods place.... some things are over priced while others are cheaper than other stores. Like most places right now, they are usually out of ammo. They have a wide variety of clothing brands and sizes as well as a wide variety of shoe brands to chose from. Your best bet is to check flyers for sales. Bought my patio furniture from here at a much lower everyday price than you’ll find anywhere else. A lot of our clothing has come from here as well because we found it cheaper here.
Difficult location to get into from I-77. Parking is adequate, but not when restaurant they share parking lot with is crowded. Store is clean.
If it has too do with Sports+Outdoors they probably sell it. Aweaome selection of fishing products. Good prices. Never crowded....I have a man crush on this place.
Went in for shoes and the selection was disappointing. Needless to say Im still looking for some trail running shoes.
Stop this morning to buy a safe Im working so I told them I would pick up this afternoon they told me if I bought it I had to take it.i will never shop there again
Extra nice and helpful
Always enjoy visiting academy very friendly and helpful staff always a great selection and one of the few places that carry wide shoes and boots
Perfect! Not too busy and can always find what I am looking for!
They got some good stuff, we bought kids soccer cleats the price was not as high as I expected so I was happy about that. We could not find an employee anywhere to ask when some other sizes would come in so that was frustrating. The checkouts were way backed up about 10 deep with 2 at the service desk ringing up and 1 cashier, another register did open up so I assume they were reacting to the line. Store is brand new so its pretty clean and neat. Lady who checked us out was great which always makes the experience better.
Great sporting goods store. Bought a new gun and was the fastest transaction Ive had in a long time. Wish they were in Ohio!!!
Has everything you need. Great selection of brands.
Discount athletic footwear, athletic wear, sports equipment, hunting accessories. I went specifically for running shoes, they have a large variety of brands and styles but limited sizes available in store. Prices were very good, sales were limited to a small selection in the athletic footwear dept.
Good selection & service!
Large store, great inventory for all sports and wildlife needs.
Super nice folks. Great selection of products
Great place for all your outdoor needs they just need to get more stock or ammo for your firearms in
Friendly good inventory for anglers
Great prices on boat Accessories.
In and out They had what I wanted. Stsff member helped me find it
Horrible is the only word I need to say
The staff was helpful!
Love Academy they always have a great selection, the staff is very helpful and friendly I have never had a bad visit keeping my fingers crossed. Keep up the great work
The people that work here all seem to be friendly and helpful..
Excellent. They had ammo. instock
Good selection, clean, helpful staff. I will come back again.