Staff is very friendly and helpful, returns or exchanges are easy. Highly recommend them.

Clean and well stocked store, very helpful and nice employees

Annabelle the manager is absolutely awesome!!She definitely cares about customer service !!!

Good prices awesome clothes and good service

Friendly service! However was really expecting 50% off instead of buy one and get one 50% off Still a great place to shop!!

Helpful sales associates. The only negatives were they dont have a large selection of pants with smaller waists that are longer length. If the waist size is under a 30 its difficult to get jeans with an inseam longer than 30 here.

Love the clothes here but i think they need to reconsider sizing and things along that line.

I love these stores! They have really good clothes at reasonable prices. American Eagle jeans are the only ones I will wear.

I went to return a pair of jeans that I bought online with my credit card. I had the receipt that was with the jeans when I received them, less than ten days ago. The first time my grand-daughter put them on the metal button broke off but I knew I could take them back to the local American Eagle and either exchange them or the money would be put back on my debit/credit card. There was none in stock at the store and the salesclerk would not credit my card, but she did put the money on a gift card. Why? I kept trying to give her my debit card but she insisted on giving me the gift card. I am 61 years old but I am not too old to know that this was to make sure I spent the money ONLY at American Eagle. I planned on ordering another pair of jeans from AE, but I really think the salesclerk was wrong in not crediting my account.

The only place I can find long enough jeans in a small size. Everyone that is tall isnt fat people!!!!

Wonderful customer service. Always helps to make sure i find whatever im looking for.

Inventory not as varied as I would prefer.

Nice store in the Mercer Mall. One of the few stores left.

Sometimes have deals, no hassle coupons

Wish they had a larger variety of clothing.

Really cute clothes but a bit expensive

Love this store

Great helpers

Hate hate