My partner and I have a repair shop a mile away and have gone to dinsmores since we had our first cars (18 years ago) . Best tire prices and best business owner in the area. Tire prices and selection are the absolute best. Dont shop online or anywhere else for tires, just call rich and save yourself a lot of time.
I went in there to get a tire patch plug because one of my tires had a hole I ran over a nail or something. The manager was running the counter and I asked if they did patch plugs for tires and he said they did however when I got my tire back it was just a standard plug that I could have done at my house for way cheaper. They use inferior products and charge for premium products. I worked in a tire shop for years and never seen so much inferior work done so consumers beware of what youre buying there. If you dont have to shop there I would not. Do your research and shop at a more professional place.
Came for a quick front tire change before work. BOY was it quick! As soon as I parked they got the tires off and mounted and balanced them within barely 20 minutes. And they put my caps back on, which some places forget to do. 10/10 just try to bring cash if you go!
They replaced my front and rear brake pads and rotors, told me they would be putting on heavier duty pads because I frequently pull a trailer. The pads have sqeeked every time I brake since then. I brought my truck back to be looked at and the front office manager sprayed something on my rotors (god knows what) and sent me on my way. The squeeking stopped for about a day and has continued every day for the past 5 months. There has also been excess brake dust on my rims which is a sign of cheap pads. Now I am forced to replace my pads and rotors again because the rotors are warped. Would not recommend this shop to anyone.
I am not from around here and got a flat tire. Everyone was closed and I didn’t want to drive an hour and a half on a donut. These guys opened there doors after hours and fixed my tire. Such a great experience.
Awesome place. I called for a specific tire and he actually keeps them in stock. It took less time for the young man to change all 4 of my tires than to have my oil changed. As well as same day service. Theyre so fast and good at what they do youre not waiting long. Ill surely be a returning customer.
This shop is hit or miss lately. I’ve taken my car here several times and it was done in a timely fashion and good work. More recently, I’ve brought cars in and work has barely been done or seems like feet were dragging on even looking at it. Came in for oil change, tire rotation, and coolant leak and my car just sat for four business days without moving.
Called in the middle of the day to get an appointment for a tire patched or replaced. Was pleasantly surprised that I could just come in without an appointment. I was in and out with a patch in 10-15 minutes. Everyone was so nice!
Only took about 30 minutes to have my new tires put on! Very friendly and quick. Would definitely recommend.
Great place and very friendly staff.
Went got 2 tiers put on this morning it was Saturday around 8:40AM pulled in they asked me what I needed told me to move over after a car moved. very fast very respectful spent what I thought I would
Easily accessible. Fast high quality work. Gonna get all my work done here from now on.
Awesome service!!! They are professional and on time. My significant other took our explorer in for break service this morning. They are super friendly, have great prices and do a great job. We will be returning.
I really like the place when I get the money I am going to get spacers for my jeep wrangler
Did a terrible job installing 2 tires without balancing them. Went back to check they took it lightly and said to come back later as they were busy. Also, air pressure was 41 (should be 33). Not happy with the service and the customer service either.
In the last few months I have had Dinsmore Tire & Auto work on all three of my vehicles: 2011 CRV, 2004 Pilot and a 1997 Odyssey. They had various issues including a radiator replacement, new brakes, rotors, etc. In all three cases I received exceptionally professional, prompt, friendly care, and very fair pricing. Because I received excellent treatment all three times, it tells me there is a program in place, from the top down, to make certain customers are well taken care of. Based upon my experience, I have decided to move all of my auto business to Dinsmore going forward.
Super fast and great service. They had tires to fit my wheels in stock that nobody in a 50 mile radius had. And they were able to put them on when I arrived.
Horrible service alot of drug addicts who can even hold a conversation 0-10
Solid dudes. Great deals on wheels, tires, and basic car maintenance. Bring cash, yo.
Great service an very fast
Had oil change &tire rotation...they had me in and out if their...staff was very nice and I will be going back if needed!!!
Straight up deal no wait and quick service! Reccomend to anyone.
Have always got my tires here. Also depend on them for any work I’m incapable of doing myself and have always been happy. Made the mistake of waiting too long until the snow was flying one year and had to get tires elsewhere because they didn’t have my size in stock and I wasn’t making it in the snow without new tires..that was a terrible mistake. The other business was slow, and over priced, I’ll be sure to always get my tires through Dinsmore! Honest, great prices, fast turn around. Had an issue with a vehicle they were unable to solve (it’s an Audi, and it was something I had made a mistake on and messed up). He told me when I came in, we will diagnose and do our best but it may need to go to an Audi dealer. After spending several hours on it they had no luck and I did in turn end up taking it to the dealership. Was thankful they had been honest up front as I was then anticipating the trip to the dealership. Even with the knowledge beforehand of the possibility they wouldn’t be able to fix the issue, Rich only charged me for part of his guys time since they were unable to fix the problem. Very appreciative of all the work they’ve done for me, and the excellent service they’ve provided! They will continue to get my business and recommendations.
They were GREAT!! Diagnosed my problem with TWO flat tires, repaired one and replaced the other for an amazingly low price, and I was in and out in under 30 minutes!! Highly recommend!
Friendly and helpful, good prices on tires. I had an all around good experience. 👍
Highly recommend Dinsmore for all your mechanical needs!! They are very professional, best prices Ive came across and do amazing work. Every time Ive been there they get me in and out which I love because Im not a fan of waiting for hours like I have before with other shops and then they dont even fix what was wrong but not Dinsmore, they are for the customer they know how precious your time is and dont give you an outrageous bill. What more can you ask for?!? Lifetime Dinsmore customer ❤
Highly recommend Dinsmore Tire & Auto! I was traveling through Morgantown on my way back to college when I noticed my tire was leaking air. They took me with no wait, had it patched in 10 minutes, and were very kind and professional! Would recommend to anyone.
Best service Ive had getting tires in a long time. Great people. Was in and out less than 30 minutes (possibly 20 mins). Great and quick service. Will definitely be back.
I do not recommend this mechanic shop for any major repair jobs in your vehicle. Their business seems to be mainly geared towards tire sales & installs. I went in to get an oil change and reported that my brakes should be checked as they probably needed repairs. They only performed the oil change (very fast to their credit) and said my brakes looked OK. The next week, I then took my car to a different repair shop, sure enough they noticed that my brakes were indeed bad and had to be replaced and so my original hunch was correct all along.Also, on a side note, I did get some “weird vibes” while at Dinsmore. I noticed that they did not bother collecting my name, phone number details etc. to enter into their system and so I guess they were not interested in my future business. This is why I went back to my previous mechanic even though it takes forever to get appointments there. Over here, they did not seem to be that busy - in terms of auto repair business. They seem better suited for tire/wheels sales as is indicated in their business name.UPDATE: Responding to owners comment:- As noted in my original review, I took my car to a competent mechanic a week after it was in your shop.
All the guys there are super nice. Fast service.
Highly recommended for all your endeavors. Great staff. Very knowledgeable, helpful and friendly. Owner (Richard) is available/approachable and provides you with the Old school customer service approach: We are here to help you...and that is why I recommend Dinsmore tires because that type of service is rare these days.
Fast service great staff!
Just got all my brake pads and rotors replaced and they did a great job. They even flushed the brake fluid with price included. Rich has been very patient and responsive over the phone and in person answering any questions. Overall, I trust them and would definitely go back for any future auto repair. Highly recommend!
Great service. Great prices.
Fast and cheap......
Very friendly and quick dependable service.! Highly recommended! They were very kind to allow me to call my employer at time of payment so they could pay for me over the phone!I will definitely be returning for my future tire purchases!
Best price in town! Super friendly, super fast!
They always get me in and out when I have a problem with tires, flats, or buy new or used tires. Always up front about costs etc.. These guys are great. Reccomend.
When I first moved to Morgantown I had new tires and breaks put on my car and Dinsmoore did a great job on that! But when I came back About a month ago.. they put a steering pump on my car and drove off the lot knowing that it was a bad pump cause it was hard to steer and made horrible noises. So I came back and told them that I was not happy with the work and that the car is not working how it should! They said the air needed to work out of it, drive it for a week and nothing! Took it to shorty Anderson’s and they said it was a bad pump and full of gunk!! They replaced it and the car drove PERFECT. Called dinsmoore for a refund and they did not want to deal with me said they had nothing they could do.. basically paid $1,000 for a new pump. Sad.
I just came across the information I wrote on a piece of paper intending to write a wonderful review two years ago when I sought out Dinsmores assistance. I showed up when they opened on a Saturday morning when I came into town for the Miss WV pageant. They were able to squeeze me in and check out what I thought was a big problem. It happened to be a simple repair. I appreciated their accurate diagnostics, their honesty, and the overall service was wonderful. I HIGHLY recommend them for any automotive needs.
Poor customer service
Im very knowledgeable about cars. I was sold half brakes. Which are used brakes. And told my one and only catalytic converter was going out. I have two. It wasnt the problem at all though. They just read the codes and dont go further. However it is quick tire service that is nice.
Got me in and out with a new set of tires in under an hour on a Saturday morning with no appointment for a reasonable price, great service
Honest, reliable
The best place to get tire service. I was greeted immediately with very nice staff and had my truck tires being replaced before I even sat down. Good prices and great atmosphere. Even if I didn’t live in Morgantown I would drive here to have my truck serviced.
It seems to me that a lot of reviews are given when a person has a bad experience,and not often enough are they given when service is actually good.I contacted Dinsmore Tire to inquire about purchasing a used rim for my car.The nice lady answering said they couldnt sell less than a full set even if they did have them in stock but she was nice enough to point me in a few directions to get the help I was looking for.The first recommendation she gave was able to help me out and since they were nice enough to try and help I figured Id take a chance and give them my business for helping me out in any way possible.Where I work at we also believe in that same philosophy,that if you cant help a customer directly at least try to offer other assistance.Needless to say I was extremely pleased with the overall experience.When I called back to see how far they were backed up with customers they offered to get me right in.Not only did I have them re-mount my tire I also had them repair a flat,do a complete rotation and also got an oil change.From the time I got there I waited approx. 35-45 min which wasnt bad in my opinion for everything that was done.I was very glad to give them my business and will most definitely consider it in the future also.Thank you Dinsmore Tire :)
I spent 1000 $ to have my car fixed and it ran for a month. Its been sitting at my house ever since. They supposively put alternator, new battery, fixed the serpentine belt an pulley, and the heating system. Now my car wont start and when you run the heat it starts smoking like its going to catch on fire. Ill never take my car back there again.
Got me in on short notice and provided quick and amazing service. They even cut me a break on an out of stock tire. 100% recommend!
Always fast Service, friendly people. Honest mechanics at a good price .I will recommend them to other people anytime. Job well done many times!!!
Dinsmore provides quick, efficient, friendly service.I had arrived at Monro Auto down the road at 7:30 a.m., the Monro opening time (listed online and on their door). The Monro people arrived at 7:51 and ignored the line at the door.So I went to Dinsmore instead. They open at 8, but took me in as soon as I arrived at 7:55. I was out the door by 8:15 after an oil change and tire rotation.Dinsmore has my business for any of the services they provide.
They were very friendly. Great pricing. Very fast and got us in right away which was convenient since we were on a tight schedule. Great job guys!!
Don’t let the exterior fool you. This shop has some of the best guys for the job. They have a great selection of tires and can get you great pricing if you know what to look for. Service is fast and reasonably priced, and the inside waiting room is updated and very modern and cool.
Friendly staff. Quick and reliable. Decent prices. I had a slow leak in my tire. I pulled in and they had my tire off and took the screw out of it and plugging it within 1 minute of being there! Awesome people
Dinsmore was extremely helpful and accommodating. Helped me find exactly what I needed and went the extra mile to get it done fast and right. Very affordable. Also the Iced Coffee is an added bonus! I wont go anywhere else for tires!
Good, honest service. Ive taken my truck there for a variety of reasons. Most recently, I had my truck towed to another repair shop that barely looked at it and still charged me a $90 diagnostic fee and couldnt even fix it. Dinsmore had no problem doing the work and at a fair price. Ill continue giving them my business!
Quick service. They took my car right in and changed my super flat tire quickly. Very friendly people and reasonably priced. Will definitely come back for any future tire needs.
I had a niche and urgent issue and these guys were literally the only shop in town who would even have a look for me, and shortly before they closed on a Saturday, too. The mechanic was quick and did a great job, and I can honestly say I had the most pleasant waiting experience ever in a car shop. Highly recommended.
Dinsmore tire and auto is the best little tire shop I have ever had the pleasure to give my business to. We had to take an unexpected trip to Morgantown due to our grandson being in the hospital. Was in need of 2 back tires and they had what we needed and went above and beyond. I will definitely recommend this place if you ever find yourself in need of tires and low on money. Thanks to all the employees of Dinsmore Tire for all you did and for being there for us when we needed tires.
UPDATE!I got some new shoes for my KIA today. I wasnt planning on buying just pricing but he said Ill have you out of here in15 minutes and I was sold! Good job guys.New to the area and I got lucky and found these guys. They fixed my tire with a nail in it. Looks like the place to go for fair prices on tires.
Remarkable assortment of tire brands at reasonable prices, friendly people. Very straight forward dealing, no pressure to buy some extended service package you dont want or need. I recommend highly.
I needed a last-minute battery swap (no appointment and they were closing soon). They had me in and out in a matter of 15 minutes. Everyone was very friendly, the waiting area was clean and comfortable, and I enjoyed a complementary home-made nitro cold brew. I will definitely go back for all of my maintenance and repair needs.
Great people and excellent service. Went there to get my tires changed on my Avalanche and they can offer low tire prices because they buy in bulk so I paid $100 less total than I would have anywhere else for new tires! Every time me and my girlfriend have gone there they have gotten us in right away. Good family owned shop, much better and faster service than I’ve gotten at the big guys.
Great customer service. They will sell used tires and they took payment over the phone from my boss
Went in to balance my front tire before a trip when Walmart was giving me the runaround. This shop got me in and out in no time on a Saturday morning! Wow! Definitely recommend it!
The best customer service experience that I have ever had in over 25 years in tire shops. One of the friendliest owners Ive ever met, they were fast and experienced. This business is a credit to Morgantown and I will not go anywhere else now after having poor experiences with their competitors.
They worked fast to fix my tire and they even have good deals! The service was good! & so was the old lady behind the counter! I loved her! So nice and generous! Thanks so much! I will be back again!!
It was my first visit there, they had me in and out in 15 minutes, fixed the problem, couldnt beat the price. Thank you! Ill be back next time my car needs anything. Id recommend them.
I’m SO happy to have found these guys at Dinsmore! After an awful time with another local shop I happened to give them a call, and boy am I glad I did. My tires and installation were half the price. HALF! No long wait. No hidden fees. NO BS! Plus I had a nice time chatting with the lady and gentleman running the front. Super friendly people! Highly recommend!!
I was trying to get a pre-purchase inspection done and called these guys up. I told them it would be a pre-inspection and that I wouldnt be getting any repairs done there. I asked how much it would be and the guy said dont worry about it, they dont charge for inspections. I offered again to pay for their time and he refused. I think that says a lot. I live in Memphis and am tempted to bring my car to West Virginia to have any work done on it.
Fixed my tireThank you guys
I stopped by to have them check out a tire for damage and got an honest answer as opposed to them trying to spin-off a repair job or a new tire when it wasnt needed. These are good people who were perfectly honest with me. The shop itself is pretty fun with some good deals...Ill definitely consider them in the future.
I liked them until they changed me 40 dollars to put two tires on my car
Very friendly and great staff. Called several other places first and got the typical up sell from the chain stores. Unfortunately they didn’t have my size in stock and I couldn’t wait to order; but they will definitely be the first place I go to when I need tires next time.
Thank you so much for your quick service. Traveling on Sunday and hit pothole that bent rim. Stayed in Morgantown and got to shop when they opened Monday. Quickly repaired rim and got us back on the road! Thank you again!
Wheres the 10 Star Button?!?!?! This place rocks! You will most DEFINITELY find the absolute BEST deals in town... Ive bought tires, wheels, spacers even a roll out bed insert for my truck... they do it all... today I just bought sunglasses even!!! Rich is great to deal with and will take good care of you!
I stopped in for an oil change since I am too far away from home to do it myself. Cool place, neat display of rims in the waiting area and the people were friendly. However, after driving home I noticed my oil had been leaking. I assume it was probably the filter screwed on incorrectly. Stuff happens. I call and explain the situation and their reply was they wouldnt do that. (They did ask me to come the next day so they could look at it)I understand defending your employees, but the lack of responsibility taken by this person was unsettling to say the least. If they can mess up and not take ownership of a simple oil change, should you trust them with something larger?I will update this at a later time. Only one person spoke with me. Maybe the others will be more understanding.
I was on my way to take a final exam when I realized I had a flat! I stopped by and told the guys I had a final in half an hour, and asked if there was anything they could do. They quickly (as in less than 3 minutes) popped on my spare and sent me on my way. Very friendly and very helpful!
Nice and respectful people I will go here for all my work I need done to my car
These guys are great. I travel for a living and had a bent rim. Tire Barn told me I was going to have to pay for a brand new rim which would cost me about $160. These guys fixed it for $40. They will not bullshit you. Dont look anywhere else. Go here, even if its not the closest tire shop.
So I have been going to this shop for years. Every time I need a repair or a new tire, I would go there. Well today I woke up to a flat tire and decided to get it fixed. They close at 1pm on Saturday. I showed up at 12:50 and asked for them to fix my tire and showed my sympathy for showing up right before they were to close. They were more than happy to swipe one more card before closing. However when they fixed my tire, they proceeded to hand me my fixed tire. They refused to put my tire back on my car because they were about to close. After arguing that he was not going to put the tire on it took them less than 1 minute to put the tire on after debate. So after all the loyalty I showed by continuing to come to this shop, I couldnt get a simple job done without hassle.
Did Great Work, At A Fair Price. Fast As Well! The Gentleman Behind The Counter Was A Little On The Rude Side, But Overall I Was Pleased & Will Return Again In The Future.
I’ve taken my vehicle elsewhere just a handful of times while in Morgantown and always had issues. Every time I’ve brought it to Dinsmore they’ve been nothing but helpful and knowledgeable with fast and quality work. Small, family-owned and run business that does everything to benefit the customer.
Great quality!
Hands down one of the best businesses in Morgantown. Excellent customer service- the staff have always been accommodating and extremely fair with pricing. I take all my cars to Dinsmore and will continue to do so. Highly recommended.
Good prices great people and good service. Thank you
Fast and reliable service
Dinsmore Tires is THE place to go in Morgantown!! Theyve helped me out a number of times over the last two years, most recently when someone slashed one of my tires and I needed my spare installed. Rich and the guys in the garage are all extremely nice, professional and obviously know their stuff! Rich even gave me suggestions on where to find a security camera so whoever destroyed my tire cant do it again. Service has always been quick and prices are reasonable! Thank you Rich!!
Best price for new tires & i called at least 20 places between morgantown & pittsburgh the owner talked to me for at while. Very nice guy & great staff
Very nice people. A bot expensive but they get it done
Looking for honest service? DO NOT GO HERE!I went to Dinsmore to get my wheel replaced and they scratched my brand new rim. Denied doing so. Later found out that they broke my valve stem in half and rigged a cap on the end of it to HIDE their mistake! I found this out the hard way when I lost pressure in my tire and was stranded on the side of the road. The tire valve stem is attached to my pressure monitoring system (expensive) but they would not cover the cost to fix it. TERRIBLE EXPERIENCE, AVOID at all costs! I agree that these positive reviews on here are by the employees. Finding an honest repair shop is difficult, your vehicle is one of the largest investments you will make, good luck!
I got 4 used tires from there for super cheap and they put them on for me super fast. The tires were good for a while and it was well worth it. Im going back tomorrow because they are the best.
I needed a tire valve replaced and they did it on the spot in about 15 minutes. Carl also double checked the tire I had just to make sure there wasnt another leak.
Got me in immediately for a tire repair (dealer service garage needed an appointment for a flat, couldnt even LOOK at it until Monday... after keeping me on hold for 15 minutes for the privilege of finding that out), fast and efficient mechanic who fixed everything well and for much less money than I was expecting to pay. I actually spent longer on hold with the other guys than it took for this place to fix it; would definitely recommend these guys for tire repair
I normally go there alot since my alignment was messed up and buy used tires regularly...but this time I went there to get my tire plugged up because it had a REALLY slow leak...They charged me $28 to do that...what a rip off considering they charge you $20 for a tire and $40 for a tire and mount...for all that, I couldve either put $12 with the $28 and bought another good used tire or just went to a nearby gas station and put air in my tire for $1 and then go and buy fix a flat for a few more dollars to seal up a small leak that existed. Dont ever get your tire plugged up there, youre better off buying a plug kit or fix a flat until you can afford to buy either a used tire or a new one. Nothing against the employees there who do the work because those guys are awesome...But they SERIOUSLY need to do something about that price because its ridiculous to pay more for a plug than the actual tire
Very quick service. Friendly mechanics. Need a quick tire change? Check this place out.
Rich and his staff over at Dinsmore Tire and Auto are incredibly helpful and pay close attention to detail when mounting and balancing wheels and tires. I have a set of high dollar CCW Classic 3 piece wheels that I took to them to be mounted on their true touchless mounting machine. Not a scratch, blemish or mark left on my wheels. Anyone in Morgantown or the Pittsburgh area looking for a reputable place to have their wheels and tires mounted and balanced without any damage and awesome customer service, this is the place to go!!!!
Always available when were under a tight schedule..
Changed my tire in under 20 mins. Even put my spare back into the truck perfectly how it should be!! Unlike Walmart! Thank you Michael H!!!!! Will always come back
So fast and great service. Thanks guys!