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Life Storage - Morton Grove
6505 Oakton St, Morton Grove, IL 60053, United States
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Life Storage - Morton Grove
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Ze
Review №1

I was helped by Trevor who explained the whole rental process and walked me through the facilities. The facilities are great. All ground floor. Very clean and safe. I would highly recommend. Thank you. Great service.

Hy
Review №2

Travis is Hands down a great person to deal with! I have been with Life Storage since 2010 and have had a peace of mind the entire time. Customer service from Travis is outstanding and goes above and beyond for his customers. The facility is extremely clean, well maintained and is very secure. I highly recommend storing with Life Storage in Morton Grove. You will not be disappointed!!

Ma
Review №3

Travis Hogan, Storage Manager, was attentive to our needs. Travis took the time to shows us around and explained rental contract in detail to us. We never felt rushed or pushed. THANK YOU Travis!!!

A
Review №4

Travis was really helpful when I was there to get a truck, the process was fast and easy. Also the storage looks clean and in good condition. I will come here again because of the outstanding customer service.

Hi
Review №5

Upon moving to Chicago from SF I needed storage here in Chicago and boy did I luck out meeting Z at Life Storage. She worked so hard to make sure I received all the applicable discounts and gave me her card to call should I ever have any problems regarding my unit. Over a year later I have had only great interactions and I feel very safe with my stuff still here in Morton Grove. Travis is another awesome associate that I’ve worked with and he is always so helpful and professional. I would highly recommend Life Storage!

jo
Review №6

Travis was great with helping me highly recommend this place

St
Review №7

Travis at the front desk was super nice and helpful. I wasnt able to open my storage unit because it was so crammed. He helped me for close to an hour and we finally got it open (and with a great attitude).

Di
Review №8

Good clean -ish spot. Still leaves from fall in the hallway and they do not shovel the snow or salt near the doors, making loading and unloading slippery and dangerous. Unit fine tho.

Sh
Review №9

Zuraima is an awesome associate! She helped me sign up for my autopay and was pleasant to deal with! Great customer service! :-)

Mi
Review №10

Manager was accomodating, facility was clean.

Da
Review №11

Zuraima was detailed and patient. Thank you!

Mo
Review №12

Best storage rental place, great rates and fantastic staff. Zuraima was amazing and explain and showed us everything. very accommodating. Highly recommend and will definitely use Life Storage on Oakton again.

Fr
Review №13

The facility is great. I feel my belongings are safe here and the staff is awesome.

Ju
Review №14

Zuraima was veru helpful. Her customer servuce is excellent. Shes very hard working and always keeps the facility clean.

Al
Review №15

Zuraima and Travis are an awesome team. Life Storage Morton Grove is the cleanest facility I have ever done business with. The staff is very professional and well organized. Thank You for such great service.

Al
Review №16

I was inside the facility and seen Melanie who was inside the office and she had not seen me in along time. She said she worked at another facility but was here today to help out. It was such pleasure to see her and her smile and warm reception to me was the best customer service I have ever had. Happy Holidays to Manager Melanie!

He
Review №17

Zuraima is AWESOME! I just purchased a space at life storage and the facility was very clean. I highly recommend to anyone interested in storage.

Mi
Review №18

The guy working there was super nice, he let us use his Sharpe to label our boxes.

Ja
Review №19

Great customer service! I was attended by Zuraima I who was attentive, patient and had a lot of knowledge about the store! All of my questions and concerns were answered. Thank you!

Bo
Review №20

Great place, clean and friendly staff. Zuraima was very helpful and informative. Best storage place, I Highly recommend.

Na
Review №21

Manager was courteous and helpful. The storage facility is well maintained.

Gr
Review №22

Zuraima is awesome! The staff was super helpfulThanks guys

Ni
Review №23

Marcus helped us tremendously today!! He was super efficient, very thorough and knowledgeable with the storage units. Thank you so much Marcus!! We were able to get a storage unit today and get our things in by today. Very much appreciated!

Ha
Review №24

Nicolette is the best! She works at Life Storage in Morton Grove. Whenever I have needed help with anything-- Nicolette has been helpful and friendly.I have had a storage unit here for 8 years. I work overseas. I have paid from different countries, I have had various credit cards to use, and of course--- I have had to call from time zones far away. All the while, Nicolette has been patient and kind.Thank you, Nicolette!- Harold & Elaine

Da
Review №25

They have inside and outside storage at the time we got a unit they had a sale going so we got a bigger unit inside for the price of a small unit. The people that were working there at that time were very nice. They also sell boxes and bubble wrap and locks and a few other things you may need.

Br
Review №26

Travis provides excellent, professional service.

gi
Review №27

The customer service received by both Nathan and Melanie at this location is nothing less than consistently exceptional. I had done extensive research before choosing Life Storage and while there are a number of factors that went into my decision, the outstanding attention to detail and unparalleled service received from Nathan and Melanie was definitely the greatest selling point. From my first contact, Nathan and Melanie were knowledgeable, professional and extremely helpful in assisting in determining the best options for my storage needs. They go above and beyond to ensure that each and every customer is a priority and that the experience with them and the facility is highly positive on every level. The facility is very clean and well maintained. The Glenview facility is also exceptional and highly recommended along with this Morton Grove location. At a day and time when quality environments and customer service are often lacking and customers can at times be unreasonable, these individuals stand out as extraordinary ambassadors of service for Life Storage and should be acknowledged and rewarded accordingly by the Corporate office. The strength of any company is rooted in those who are its first point of contact with customers. Life Storage is indeed fortunate to have Nathan and Melanie on their team! If you need storage....Life storage is head and shoulders above its competitors!

Dr
Review №28

Zuraima is as professional as they come. She’s very hard working and always keeps the facility clean.

Me
Review №29

Great service, clean, safe and convenient facility. Travis and Zuraima are wonderful!

Ai
Review №30

I got a three month online special and made a reservation to do paperwork. Nathan made it quick and easy and showed me everything I needed to know. The facility and space were clean and accessible.

Mi
Review №31

This facility is great, and the staff is very pleasant. I always stop by to grab some complimentary coffee. My wife made the reservation, and completing the paperwork was very easy. Loading up our unit was simple too. We parked in the indoor vestibule and used one of the provided carts to shuttle boxes from the car to the unit. We were in and out in under an hour.

Jo
Review №32

I keep all my valuable shoes here. They have great service if you need a place to store your valuables this life storage is the place to put it. Talk to Marcus for a good rate.

Ga
Review №33

Great experience! Especially with Nicolette the manager. I always feel very welcomed. Wonderful staff. Well organized. Very clean. :)

Ch
Review №34

I have been with Life Storage for a few years. Im giving it 5 stars only because of Nathan, others before him such as Marcus, Nicolette and the other staff. Nathan is attentive, patient and resourceful which is a very important asset to the business. There are a few perks: clean facility, climate-control, surveillance cameras, etc.On the other hand, if I had to give Corporate a rating then I will give it less stars because Corporate does not interact with the public.

sa
Review №35

Excellent rservice from Zuraima Diaz.

An
Review №36

Diaz is helpful and awesome

je
Review №37

Zuraima was great!! Everything went nice and smooth

Ji
Review №38

GREAT SERVICE AND THE MANAGER, NICOLETTE ROSALES IS ALWAYS THERE FOR YOU. SHE ALWAYS HAS A SMILE AND AWESOME ATTITUDE. ONCE I CAME THERE TO PAY AND THEY WERE CLOSED FOR LUNCH AND NICOLETTE SAW ME AND WENT OUT OF HER WAY DURING HER LUNCH HOUR, TO ATTEND TO MY PAYMENT. I AM A VERY HAPPY CUSTOMER.

Da
Review №39

Life Storage has kept our stuff safe for over 2 years. While we were on the road everything we owned was in Morton Grove. When we returned a year ago, we were only moving essentials into an efficiency. Nicolette helped us switch from a large (10x15) to a small unit (7.5x10). She made the transition easy, assured us that the online billing options would seamlessly switch (they did!) and generally was a joy to work with: cheerful and professional. Our art, our antiques and our off-season clothing stayed in Morton Grove until last week (4/2017). Weve now moved out of Life Storage, but when we do another extended trip in a couple years, we will be coming back. The facility was clean, had real temperature control and ample access hours. Thanks!

Hu
Review №40

The facility is quite modern, well kept, very secure, and excellent management provided by Darrick and Cheryl. My move in was problem-free: the bay area was easy access for my personal auto/rented U-Haul truck, carts were made for large loads, storage unit is perfect size with climate control, and lastly great value for self service storage. Could not be more satisfied!

Ni
Review №41

Everyone was knowledgeable and professional. Allowed me to get in and get out without a hitch just how I like it. Very clean facility and affordable pricing.

Me
Review №42

Diaz is awesome!

Jo
Review №43

I had initially stop by too survey the property and to compare prices with the competitors, the facility is clean the manager at the front desk he is a very helpful and nice young man.

VI
Review №44

Nicolette was great! She knows that facility like the back of her hand! She showed me into my new unit and they reccomended a few things to purchase for protecting the stored belongings. Mattress cover, intro kit, etc...Thanks again for all your help!

Jo
Review №45

April and Nicolette are awesome! They were so polite to me and my friend who came in to get some price quotes. We will definitely be storing there when we move.

SA
Review №46

Went in to update my account. Received excellent customer service from Marcus. He even gave options on other storage units I did not know about. Thanks man!

Ga
Review №47

Great customer service, Zuraima was extremely patient and helpful.

Ge
Review №48

One of the greatest customer services I’ve ever received in such a long time. Jarrisa is so kind and was very willing to answer any questions that I had to ask her. She also went out of her way, to explain other things about the company that I had no idea of. I highly recommend this location by all means.

Vi
Review №49

This location is cleaner and better priced then their competitors. The customer service is amazing.

Ru
Review №50

Good stuff!

RT
Review №51

Ive rented at other Life Storage locations as well as competitors and the Morton Grove location out shines them all. Cheryl is a delight and always has a smile on her face. She routinely exceeds expectations and truly puts customers needs first. I would definitely recommend this locations to others.

Jo
Review №52

This a great location to storage your things Melanie is great excellent customer service

Je
Review №53

Diaz was great!!

Su
Review №54

Yayyy!!! Travis was absolutely awesome...he made it so easy to rent a storage unit...

Sa
Review №55

Melanie was so helpful she is great this is a great facility to store your things

Jo
Review №56

The facility was very clean, the workers were very helpful and nice. Melanie and Nathan were very helpful.

Hu
Review №57

Nicolette Rosales the store manager was very professional, polite, and willing to answer any of my concerns and questions! Great experience at Life Storage in Morton Grove! Highly recommend!

Re
Review №58

Facility is very clean and employees are very knowledgeable. Offered helped organizing unit and offered great discounts!

An
Review №59

We just rented a 10x10 unit for our not-for-profit social club and I was impressed by how clean and very well lit the place is. I also love the fact that theyve got great drive in bays the load and unload so that even in bad weather its no problem. They even have a truck ramp that made the move of our current storage unit to this new one very simple as we could just drive up with the U-haul truck and roll everything from the truck to the unit.

Mi
Review №60

This is a very clean place with easy access.The people who work here have been very helpful and courteous.Overall it has been a Great experience. I have used this facility in the past.5 Stars.....

Me
Review №61

Marcus was. a great help. Made everything very easy going and comfortable.

Ci
Review №62

April is the best. She was very helpful and a breath of fresh air. Eventho, I came right at her lunch time. She never complained. I appreciated her kindness. Thank You.

C
Review №63

Nicolette was amazing and efficient. She provided us with quick service and got us moving right along.Thank you!

Da
Review №64

Nathan was very helpful its a clean facility and a great place to store your things at.

Ro
Review №65

Jay was awesome!! unfortunately i chose another route for my things but i had To say how great her customer service. As well gIt a great deal on boxes!

Jo
Review №66

Ive been renting at lifestorage for awhile now. The facility is well lit and clean. The manager is always very helpful with any questions. There is always service with a smile.

Me
Review №67

Great facility and staff was great when I worked with them on renting out my storage unit. A family member recommend Life Storage and so far very happy. I have also referred Life Storage in MG to a friend of ours who just recently are renting out a unit. Definitely recommend this facility to others when in need.

Te
Review №68

Clean and modern facility with easy convenient access. Staff is very courteous, walked me through the process and answered all the questions I had. Would definitely recommend.

La
Review №69

Girls are so nice. Shown me a few units even gave me a walk thru of where the all the doors and bathroom are located. Will be coming back to this location. Pretty clean for a storage !!!

Ca
Review №70

The service...AMAZING!!!!! Just WOW!!! I CAN’T EVEN!!!

Co
Review №71

The facility inside and out is clean, the specials that they offer are amazing.

Ja
Review №72

The property is well maintained and the guy that helped me was amazing.

Fe
Review №73

Wow is all I can say.. I walked in and derricks popped right up walked me through everything answered all my questions and showed me what I need to buy to protect my things while moving and storing! Derrick was very knowledgable and kept a smile on his face the whole time. Derrick is a breath of fresh air, it is good to see someone put 110% In To their job clean location and awesome staff most definitely recommend using this location just because Derrick will take care of all your packing and storage needs! Well done!

Le
Review №74

This is a nice facility Melanie was great I definitely recommend this location to everyone

Je
Review №75

The facility is well kept and the manager very helpful.

Jo
Review №76

At first I was put off by the sign saying back in 20 mins, thinking that management had ducked out. In fact, they were just working elsewhere on premises. Nicolette was very professional yet very personable, and walked me through the rental process in short order. The facility is clean and well kept.I wish I had found this place sooner!

Ke
Review №77

The employees were very knowledgeable and assured me Life Storage was the best place for my valuable items, Marcus walked me through all procedures and made me feel very comfortable with my experience!

Mi
Review №78

Melanie and Nathen are great good customer service this place is great

Ki
Review №79

Clean storage facility with easy access. Loading dock makes it easy to move large items in and out.Management has been very helpful.

Jo
Review №80

Nicolette is very respectful and has very good customer service. Always remembers my name. She cares about her customers. 5 star manager!!!

Jo
Review №81

This place is kept well and the manager is awesome

Ja
Review №82

This facility is clean and haves great prices.

Da
Review №83

Zuraima was very helpful and friendly

Br
Review №84

The employees are very helpful and professional, the facility is well kept, and I feel my belongings are very secure with the company!

Se
Review №85

Great Place to use as a rental storage. Professional and friendly service.

Ri
Review №86

Okay just as expensive as the rest

Sw
Review №87

Love this location. Always a good experience when coming in.Store Manager Nicolette is the best. My rent is ideal and is lower than the competitors. Thankyou

Br
Review №88

Great staff good facility very happy customer

Mi
Review №89

Nicolette is very helpfull and tries hard to meet your needs. I will recommend this location to anyone I know.

Je
Review №90

Nathan was such great help, he answered all my questions and concerns. I am going to recommend lifestorage to all my co-workers.

Ch
Review №91

Zuraima was super in giving me the information I needed .

Al
Review №92

This place is amazing ! Super clean facility ! And the 2 ladies up from were such a big help ! I absolutely loved doing business with them and I will definitely refer them to everyone I know ! Thanks again girls ! I will definitely be back in the future !

ed
Review №93

Marcus, the representative at the Oakton location was wonderful. He explained the whole process regarding renting the storage. He is very professional.

Jj
Review №94

The service was so bad I definitely won’t recommend the service very rue

Jo
Review №95

Paid the facility a visit and it was very clean.

Se
Review №96

Nicolette and Marcus were great I definitely recommend this facility

Th
Review №97

Kassy is the best. Great service.

Ma
Review №98

Went in for packing supplies, the lady at the front desk was very helpful and knowledgeable. Great service

Ja
Review №99

Jarissa was such a great help for my mother and i. She gave us the best deal and even help us figure out how to organize the space.

ni
Review №100

Great service Nicolette was great she made the process very easy place is very clean I definitely recommend this place

Information
16 Photos
100 Comments
4.9 Rating
  • Address:6505 Oakton St, Morton Grove, IL 60053, United States
  • Site:https://lifestorage.com/storage-units/illinois/chicago/60053/555-in-morton-grove/?utm_source=google&utm_medium=maps&utm_campaign=GMB-IL-555&utm_content=website-link&howheard=IGB
  • Phone:+1 224-534-0850
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:12–4PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:8:30AM–5PM
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