Very helpful, if they cant get your parts, then they are probably not available. However if they know where and how to get that really hard to find part, they are going to let you know. THE BEST PARTS STORE IN TOWN. The only parts store that has a machine shop in the back, so if youre part is not available they can either make one or lead you to someone that can. Dont confuse LAKE SIDE NAPA (with Jerrys auto parts. Also a napa store)
The wheel bearings on my boyfriend’s boat trailer went out today. Stopped at Les Schwab and they weren’t sure what to do so they sent us somewhere else. After that place we went didn’t work out, we decided to go to this Napa. First of all, so friendly and helpful. Second of all THERE WAS A CUTE KITTY! The guy who helped us was so knowledgeable and helpful. Had to come back to replace the other side and they made it so easy for us. So thankful for them!
Good service and excellent selection of quality auto parts and tools.
Great oil filter Napa gold
People at the counter didnt acknowledge me when I came in. Didnt answer me when I asked out loudly where the transmission fluid was. And barely talked to me when I checked out. Wont be going in here again.
Very helpful staff. I get most my parts at this location.
People there are great, always go out of there way to help!
Very helpful customer service on the phone. Thanks for your patience🙂
Always very helpful and go above and beyond to get the things I need. They also have very reasonable prices. However, TJ tends to have an attitude problem some days.
Always support Napa. Good products there.
Great inventory for even older models. Very knowledgeable and help full staff. Great people and great parts, what else can I say. We could make that back corner where the paint counter was, a great truck parts inventory. Thanks for all the years of keeping my stuff running
Very knowledgable staff. Nearly everything for your vehicle is in stock.
Always fast and get it right the first time.
Up until April 28 2018 Ive had no problems getting the parts I needed but when it came to getting my wheel cylinder for my car I was promised Wednesday May 2nd. Drove down to find they didnt even order them so I was told Saturday May 5th. Again I drove down but this time they havent received them its now the 8th and I go down to get my parts and what should have only been $9.99x2 (plus tax) is now around $33. I ask why? well apparently I have to pay the freight (something I wasnt informed about) so ask questions before you have them order something cause they may tac on some extra charges. although it wont hurt them my business will go to someone else
Always helpful. Burned up my new starter.. warrantied it out no questions
Know the people very friendly and helpful
Its a good place to go and buy parts for your vehicle and the parts are better than Auto Zone
Always have what you need.
Great place with lots of experienced counter folks. It is kinda hard to see if you are not from town.
Wasnt impressed with their knowledge or there service. Recommended me somewhere else, but I returned to a different napa back home and they had the part I was looking for.
Great service. Knowledgeable staff.
Helpful staff and fair prices.
I got oil/fuel filters and oil for my 07 Columbia. Saved me $100 rather than going to the Petro.
Service is great, and the staff is very knowledgeable.
Call ahead & order, ready for pickup
Great place very knowledgeable staff
Great costumer service
No waiting and had the parts 👍
I checked on prices for certain parts.
Had what I needed.
Great service