user
Safeway
4301 212th St SW, Mountlake Terrace, WA 98043, United States
Appearance
Safeway
Comments
No
Review №1

So I heard amazing reviews for the bakery at this Safeway to make beautiful cakes and all sorts of stuff so I came here to place an order for cupcakes for my baby shower. I placed the order a week in advance. I told them my baby shower theme was “little cutie” like the oranges. I had a few specifics I wanted like half chocolate, half vanilla cupcakes and light orange frosting on the chocolate, and then asked them to be creative as I’ve heard stellar reviews and trusted they could make them look cute! Well when I picked them up they did not look creative or really good at all. The orange frosting on the chocolate cupcakes was neon orange, they looked more like Halloween cupcakes. And they were so plain looking. I was really looking forward to cute creative little cutie themed cupcakes for my baby shower. And then it seemed like they frosted the cupcakes while they were still hot because when I got home from picking them up, all the frosting had slid off of the cupcakes so we had to fix them. I would post a picture if it allowed me to. Anyways we were able to add our own sprinkles and last minute designs to them at home so they look way better. But very disappointed and not worth the money.

Jo
Review №2

Always great but a lotl trainees in the store who Im sure will make quick work of earning that last star back.

Th
Review №3

Calling in for an MMR vaccine information and the staff answering the my phone call was very rude. I understand they (a female voice) don’t have a computer to access their store website to help customer navigate through the process of scheduling an appointment, but they repeatedly said “I don’t have a computer here so I don’t know what you want me to do”, raising their voice which very unpleasant to hear. Customer wants information and supportive attitude. Pharmacy staff, please improve your customer service skills!

Mi
Review №4

Slow, incompetent employees.Accused me of stealing and didnt apologize for it.

Ju
Review №5

Love that this location doesnt have a ton of other stores around it. The managers Ryan Smith and the middle aged woman with stark blonde straight hair that she usually wears up who is usually up at the self check out are amazing. Always helpful and whenever I see them theyre always in the middle of working hard or helping someone. They always have a cheerful tone and seem eager to help. I also like that I can always find what Im looking for with ease.

Ka
Review №6

Got a flu shot. Fast and easy.

Rh
Review №7

It is located close to hotels and the freeway. Convenient and clean. Good selection.

Du
Review №8

Great store! Good management, friendly staff and always helpful.

Je
Review №9

Generally I like Safeway products and out of all the grocery chains they seem to be open the latest. pretty comparable prices for the most part provided you have a phonenumber to enter for club prices ..Safeway is a good option in my book

An
Review №10

Usually a great place until I saw one of the managers not wearing a mask multiple times. Now I dont go there because if the manager thinks thats okay who knows what actually goes on there when nobody is watching.Edit: this was long before any new mandates and masks were required at this point in time. Also, the new policy doesnt account for covid variants that the vaccine may not work on because theyre new. Good thing I stopped going there!

Ja
Review №11

Awesome staff! Can’t say enough good things about all of them!! The store is well taken care of, clean and friendly!!

Pa
Review №12

This a nice, well stocked, clean and well organized store. The store has a good selection of organic foods. Check out using self-check was quick and easy.

Sa
Review №13

I like this store. Great customer service and it has everything i need.

Ty
Review №14

Pharmacy gave me an estimate of 25 minutes to fill a prescription. That was an hour ago.The rest of the store is doing great.

Da
Review №15

St first everyone was kind and non judgemental but soon after my purchase..when leaving..in the parking lot..the colored tall cart returner was noticed for over 35 seconds ina row staring dead atmy moving vehicle...yes 35 seconds i was wondering why he hadnt choose to look elsewhere so i asked him..just looking around he says...

Vl
Review №16

There was only one register working and like 8 customers staying in the line. Self check out was closed. I saw a bunch of workers chatting with each other and doing nothing to resolve the situation

A
Review №17

Nice grocery store. Some work needs to be done to update to other Safeway stores in the area

Me
Review №18

Friendly staff. Decent prices and awesome sales.

Jo
Review №19

Got my second covid shot and they were quick and friendly and I was in and out real fast

ac
Review №20

I only go to visit a friend, but Decent place, good sized parking lot, other stores right there, nice polite workers, floors well cleaned, deli is very good with good spicy, salt & vinager & buffalo wings, very helpful staff if needed anything,

An
Review №21

Love that place but lord there pricesare way to high

Vi
Review №22

All of the Safeway stores that I shop at a very clean great customer service

Sh
Review №23

The store is having a facelift... crazy to think how long ago it was when they built an finally opened this store. Yeah its really true, time seems to pass surprisingly fast now doesnt it? Anyways, now I made myself feel old. Haha. Not very funny...Getting off track here... yea wel first off I didnt go thru the entire store. I only made it thru the bakery, produce, an deli areas, an then I did the u-scan line an checked myself out ... which that managed to go surprisingly smooth. Spent more $$ than I originally intended, but that is why you dont go grocery shopping when you are hungry an possibly have the munchies... dont recommend it. 🖖Everything was clean an seemed to be well stocked with the areas of the store mentioned. Not may people working, I only saw 2 employees, one at u-scan an one at regular check out stand. Easy in easy out, got what I needed an didnt have any issues. All was good here at Albertsons

Sh
Review №24

Carina in the bakery is an allstar! She made me the most beautiful cake! Exactly what I wanted, no problem. She bent over backwards and went above and beyond her job to make me happy. Thank you so much Carina!

Wi
Review №25

Clean and staff helpful. Need more help up front when it gets busy.

Le
Review №26

It was the first time since I moved that I walked to it, and it was very nice place. The staff here are wonderful. I like the fact that they started selling jewelry. A nice place to shop.

Sa
Review №27

Its clean, well stocked, nice cashiers. Yall really should carry spicy cheeze itz though 👀👀👀 I cant seem to find them in a lot of stores but I come here the most and definitely am missing them 🥺

Do
Review №28

Will not return. Horrible customer service. Stood in line as the cashier had a conversation as the line grew to 12 people. She called a mgr not to alleviate the line but to approve a discount. The mgr was about to walk away when he noticed the long line. Instead of pulling the first person waiting which was me, he pulled another cust and my cashier continued to have her conversation not caring that people were waiting in line. People behind me left the store with thier purchases while I waited. when I mentioned it to the cashier, she took on a superior attitude and handed me my receipt like I was filth. Disapppointing.

Ce
Review №29

I love how they are handling the coronavirus. Having an employee wipe down the carts and baskets as you walk in. There does need to be more wipes for customers to wipe down carts/baskets when the employees are not available. Great, clean, & well staffed store.

Co
Review №30

Good experience. Our cashier Tony was awesome!

Pa
Review №31

There is a half off shelf. You will always see me there.

Ar
Review №32

My husband and I went here to get some last minute groceries on Christmas and had a great experience. The staff worker in the meat market (Kashus) was super friendly and helpful!!! We are just visiting from out of town and we’re very impressed.

Ki
Review №33

What a delicious restaurant. The filet mignon Paris Burger/Sandwich was very Juicy and Tender. The staff where friendly and gave us good recomondations of what other places to see in the city. The decor is dim and intimate. I will return if only for there wonderful Burgers.

De
Review №34

Excellent customer service at Self Checkout from Jo, the most professional employee they have. Even at night when shorter staffed she offers help to car, as well as helps w/bagging. Without her store would be in sad shape.

Ge
Review №35

Everything under one roof excellent

As
Review №36

I always loved Safeway Safeway just by my spot to go they always have fresh vegetables and fruits and their me is cut just so perfect its ridiculous

Va
Review №37

Always good service and help with their digital postings which are so frustrating.

Ap
Review №38

Would have gotten 5 stars but my ice cream is never in stock! Most of the workers are spectacular! Big store too

Da
Review №39

Always clean store, with great produce, meat and seafood. They also have a better deli that other stores in the area. Best curbside pickup of any Ive tried in the area. About tied with Kirkland Whole Foods for that service. Helpful and engaging staff too.

Di
Review №40

I go to the pharmacy there and the pharmacist Ty does an excellent job for me. Thanks

Te
Review №41

You should be called, Robway I got 2 items, and spent $1…25 more than Fred Meyers

Ke
Review №42

Newly updated. The employees are really terrific. Its clean and pretty well stocked.

cy
Review №43

Good local store. Meat, fish have good selections. Big upgrade on the veggies! Yum!

Pa
Review №44

There chicken Mondays are great chicken always superb I have gone to other safe ways on there for their chicken and they do not change their oil very often but this safe way does very very very good

De
Review №45

This is my Home Store so I have a pretty easy time around in here and figuring out what is what, and where in the Store it is.

Ta
Review №46

Very disappointed in such pure disrespect shown by an employee for grabbing a cart late in my shopping trip cause I was unable to carry the couple of racks of sodas I was going to buy due to the sale I forgot about!!!

Ro
Review №47

Sure has gone down hill since it was Albertsons. I hear they are using automated ordering now. That explains the empty shelves. Even the employees dont try to blame it on covid. So we know its corporate! Maybe fire corporate?

Da
Review №48

Staff always courteous and helpful. Reasonable prices

Do
Review №49

I always like safeway but the are a lil pricey for my undstanding..

Te
Review №50

Not too crowded. Had everything I needed for a good price.

St
Review №51

I like that this a big Safeway and it usually isnt crowded, though I usually go at night. The folks working at night are always helpful and friendly as well.

Be
Review №52

Nice store, very smaller because its a bit older neighborhood store. Very busy, courteous staff

Ro
Review №53

Nice clean store and very nice employees been shopping here since it was Albertsons 20+ yrs

Sa
Review №54

Nice employees cool online orders delivered to your car in the parking lot

Ja
Review №55

I am shopping Safeway less because Walmart has lower prices and lower delivery fees.

Ma
Review №56

Grocery store...has stuff I need.

Ro
Review №57

Checkers very helpful great manager I am there almost every day

Re
Review №58

Their online delivery service is terrible, if you call to discuss concerns make sure you have an hour to wait on hold. In store shopping is a joke, they have more baggers then cashiers. Safeway please evolve, only elderly want baggers and help to their car: If you want to continue this my advice is offer from 7am to 1pm, then your baggers become cashiers. Cross train and grow your young employees.

Su
Review №59

Always a good place

ro
Review №60

I give zero stars for the customer service. Self checkout...paid attention to other customers that were after us, buying alcohol and needed approval, finally she came over after I said excuse me mamm she had an excuse..I said I dont care she said excuse me....I said I dont f...ing care! She threatent to kick me out of the store because she has worked there for 20 years and told me you need to be the solution, not the problem then flipped me off....I was sad when this turned from an Albertsons to a Safeway....thought..I will give them a chance...If this is what your customer service is....I am done with you Safeway!

Li
Review №61

I love this Safeway store. The staff is always so welcoming and nice the produce department is amazingly fresh the fresh baked bread and quality meat

Su
Review №62

Great customer service, clean store, good prices

Ch
Review №63

Employees are not helpful or friendly. Many items did not have prices posted. I live close to the store but typically drive right by. For the most part I would rather drive farther than shop at Safeway.

Ka
Review №64

A nice variety of stuff to get here

Ja
Review №65

I love this store...the employees are super friendly. I especially love Joe.

Re
Review №66

My go-to grocery store for all things for the family. Great service, Finley staff, and if I can’t find some thing they know right where it is!

Gr
Review №67

I always feel safe, shopping at Safeway. The restrooms were really nice and clean. The cashier was friendly and helpful. I felt like a really good vibe, like I almost always do. Thank you to everyone on the team that is a part of the fantastic shopping experience!

Da
Review №68

Collection took a little longer than usual but always super nice staff and they walk you through any substitutions over the phone. Minor changes and they generally have less omissions than Fred Meyer

Sh
Review №69

Nice and clean. Resonibly priced items. Perfect location

Am
Review №70

Live close so shop there often out of convenience but the customer service is shotty to be honest. There are few cashiers that even smile let alone offer assistance or ask if you found everything. Many times Ive completed my entire shopping trip with my children being children and asking ransome silly questions or simply offering a friendly hello and often times blatantly ignored. Although sadly it seems this is the new world of customer service because this safeway is not even one of the top places Ive shopped at with poor customer service that has completely shocked me especially in Lynnwood

Ap
Review №71

Hate the parking lot. Checking out takes a while

Pa
Review №72

If I were shopping for anything other than Instacart I would have left within the first 5 min. The staff is rude and seems to know nothing about the store. My worst was dealing with the deli. I eventually had to walk away and let my boyfriend deal with the blonde woman that continued to be even more rude with him. She had no interest in helping us in any way just being completely rude. In the produce section I asked 2 people where pistachios were and telling me that the ones in front of me were the smallest size made. (We buy them regularly and know that is not the case.) He then went back to doing his best to ignore me clearly irritated that I had interrupted him. When I went back to tell the deli that we needed different sliced turkey because we got a message from one of our Instacart clients, the woman threw what she had started angrily against the wall and snarled something inaudible and then wonderful. So this is 3 interactions where people clearly didnt want to deal with or help me before I made it past the first section of ths store. I am a regular Safeway shopper myself but I definitely wouldnt shop there on my own. Also we as Instacart are doing a service that keeps those workers exposure down. Im (usually) 1 shopper to what is often 3 households. This lowers other front line workers exposure and also keeps the traffic in you lanes and everything else allowing you to service more families while keeping within the allowed capacity at this time. I will say that we did at least get to end with a very lovely checker that was named Dao and that at least lightened the mood between us, until we saw the pistachios that they didnt make.

Sr
Review №73

Standard way products organized

Sa
Review №74

Very nice store! Vince in the deli was very friendly and helpful! Went and picked up some Chinese food at the deli. It was really good! Definitely my go to grocery store from now on!

St
Review №75

One of the best stores in the area best time to go is on Monday for cheap chicken Monday

Ka
Review №76

Was able to get everything I needed thank you

Ri
Review №77

Always a good place to shop. Nice costumer service and they will keep everything sanitized, so you will feel safe while shopping and 6ft distance and mask are required while in there.

Su
Review №78

Very clean, not crowded very good customers service

Do
Review №79

I would have to say this is my favorite Albertsons I go there several times a week the convenience of a quick shop is definitely easy. The cashiers are friendly and courteous. The store is always neat and organized. I would have to say the best part is the cashiers and their humerus in the best way. They are surely people oriented. This place I would recommend to anyone or should I say everyone. You could even say that its cozy there.

Ca
Review №80

They dont have paper bags anymore.

Pr
Review №81

They should really update their hours...even their own system said they are open and yet I come all the way here to find out that they are closed...

Ba
Review №82

Nice place

Da
Review №83

WONDERFUL THANK YOU

Mi
Review №84

Big grocery store! Right on the freeway exit/entrance ramps, you can get in and out and back on the road quickly! Nice size deli plus huge produce section. They also have a pharmacy that is open late for those last minute refills. Usually really busy! They have extended parking for big rigs and trailers.

Ju
Review №85

I grew up in Port Angeles, WA and you either shopped at Safeway...or the Albertson almost directly accross Lincoln Street from each other! Now...the best of both worlds! You can have your Safeway Signature Mild Salsa Rojas or Albertsons yummy 8piece fried or baked chicken....without having to wear a disquise! I especially like the MLT location on 44th & 212th. Great staff!

P
Review №86

Great cashier there, she always makes me feel welcome even when I have coupons or questions. Love the layout and all of the fresh produce and meats. One of my favorite stores to shop in for groceries if I am in that area. I grocery shop with friends so we can take advantage of quantity sales and we shop in different locations depending on who is hosting. Love this store.

D
Review №87

Quick, polite staff, but they dont always know where the Specials are.

BO
Review №88

Great store and great friendly staff

Jo
Review №89

Asked for chow mein noodles with my chicken, specifically asked the employee to mix it up since the top layer of noodles were extremely dry. So what does he do? He takes the top part, sets it aside, mixes that up, and then puts it in my container. I ask him to please give me the more moist and appetizing looking noodles and he refused. What terribke customer service. That little punk should be fired

Au
Review №90

Great Staff, friendly, quick, efficient, as well as knowledgeable about the products they carry.The employees have an abundant amount of patience in regard to the current switchover from an Albertsons to a Safeway. The name and ownership change is also accompanied by a three month complete rennovation and rebuild of the store. Considering the construction at hand, I rate this store a 5 star in regard to employees, but only a 4 star in consistent, fully stocked product. I asked you to look change after this construction is done, at which then I would probably find myself reading this new Safeway with a 5 star.

Mr
Review №91

I love this Albertsons! The employees are very friendly and helpful. I miss the old crew that worked in the deli. They were the best! The prices here are amazing and the food is good. Produce is always flowing with fruits and veggies and they always have hot French bread although last couple days I couldn’t find any hot ones. 🤷🏻‍♂️🗒✍🏽Still love this Albertsons..

Ry
Review №92

A nice safeway location!

Pa
Review №93

Good place. Really nice people.

Sh
Review №94

The new makeover to Safeway is the most amazing thing Ive ever seen from a chain grocery store. It was so beautiful that it should be in Home and Garden magazine. I just wish I had taken photos 💜

Sl
Review №95

I love this store. here are a few dontreasons why. I dont remember her name, but she rocks. She used to work nights but I think she switched. She is always in control of every situation and I love it. My second reason, Ty (?) From the pharmacy. He makes a genuine effort to connect with everyone. Its impressive. It feels like a hometown pharmacy of old. We will stick with this pharmacy from now on. Thank you for your hard work and everyone elses we dont see. Happy holidays.

Ga
Review №96

My favorite Safeway

Je
Review №97

It is a very good place for produce, it always looks pretty darn good, great selections in all other aisles, although they should better enforce the usage of their one way aisles. Afterall, there is a reason for it!!

Jo
Review №98

The staff aren’t always the nicest, or helpful.

de
Review №99

Tony and Nancy are the checkers i look for. Great workers. And the guy with the glasses in the deli is real good too.

Ja
Review №100

Ive been shopping here for years now...its a total local neighborhood store. Very friendly employees.

Information
100 Photos
100 Comments
4 Rating
  • Address:4301 212th St SW, Mountlake Terrace, WA 98043, United States
  • Site:https://local.safeway.com/safeway/wa/mountlake-terrace/4301-212th-st-sw.html
  • Phone:+1 425-775-4154
Categories
  • Grocery delivery service
  • Grocery store
Working hours
  • Monday:5AM–1AM
  • Tuesday:5AM–1AM
  • Wednesday:5AM–1AM
  • Thursday:5AM–1AM
  • Friday:5AM–1AM
  • Saturday:5AM–1AM
  • Sunday:5AM–1AM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Same-day delivery:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations