I am a part-time professional violinist. Recently, I took my 31-year-old violin there this month for a long overdue cleaning and upgrade on accessories. This instrument is my pride and joy, so I wanted to make sure it was in expert hands. I was very pleased when Stephanie took the time to listen to my questions and then bring one of the violinmakers over to look at the violin. He made recommendations for cleaning, adjustments, and the right kind of new accessories, and he made sure I understood his advice. They also did a beautiful job identifying and fixing a crack in my bow tip that I didnt know existed. The work was done two days sooner than they estimated, and my violin looks and sounds better than ever. They follow COVID protocols and were masking in the shop, for which I was grateful. I am delighted with the expert skill, fair pricing, and great customer service at Classic Violins!

Just a good place when we couldnt fit our instrument into our car they helped us

Gloria was very courteous and prompt in guiding us to find just the right violin for our daughter. My son has been enjoying playing his cello which we got at this store about a year ago. Great customer service and a very lovely place and people.. Thank you.

Fabulous Family owned business. These people are NOT just business owners, they are devoted to the advancement of classical instrumentation, as well as band instruments. If Beethoven was alive, he’d be doing business with Classic Violins of Mundelein!!!

From the point of view of a violin teacher, and performer, who has lived and worked on three continents, I can wholeheartedly say that Classic Violins is outstanding. I truly have been able to count on their expertise and superior artistry.I commissioned both a violin and cello to be hand-made, masterfully, from wood that was seasoned so well the resonance is other-worldly. This investment has proven to be excellent; I am very happy with the instruments and my family feels that we have priceless treasures.I used to be lucky enough to live within walking distance of their legendary multi-generational family business, and was able to help my students from nearby. Now that I am out of state, I know that I can still recommend them, and depend on their continued service; they are able to ship instruments and to take care of advanced students needs as well as help the younger beginning students, or adult students whose instruments need repair and maintenance.They will always be my home away from home, and are worth the visit.

Great customer service today when exchanging my sons violin.

I bought my first violin here and have had years of experience with this store prior to that life-changing purchase. The Classic Violin family cares so much about instruments and makes sure the customer is satisfied with what they are getting. The rapport has led me to bring back my violin for tune ups and not even risk going anywhere else, even when in college in Massachusetts; I would always wait to get all my violin and bow needs assessed here. It all started with a teacher recommendation and now my younger sister is beginning her musical journey with the best quality violin related items from the get go. Thank you for being awesome and consistent.

We were looking for a step up violin for my teenage son who has been taking lessons for a bit over a year. We spent months looking for violins in our price range through several violin shops. Each of the shops allowed us to take violins for a week, so that we can try them and show them to his teacher. Of the many shops we visited, we felt that at Classic, they cared about instruments. The violins are welled care for and kept in a controlled environment in their shop. Dana and Spencer showed us many beautiful instruments in our price range and violin bows as well. We were allowed to borrow them for several weeks. They were very patient and knowledgeable as they are both violinists. Everyone at Classic has been friendly and professional. You can tell they take pride in their work. Although we eventually found our violin from a different shop, I would recommend Classic violins to anyone who is interested in renting or purchasing string instruments.Thank you Dana and Spencer!

Classic Violins has always been extremely helpful, knowledgeable and easy to work with through the past several years. When it came time to finally purchase my sons violin they took time to explain the process and gave us as much time as we needed to figure it all out. We will continue to come back here for all of our strings needs in the future.

They are friendly, warm and helpful. We have been a customer for over 2 years starting as a rental and moving to own. The staff was kind enough to point out when we reached our limit of equity in our rental. They were extremely patient and kind with my son as he worked through the bow and cello purchase process. Highly recommend.

After renting a violin from Classic violins for a couple of years, we recently purchased a violin and bow from them. They have a generous rental credit option and a wide range of instruments to choose from. If you think you may end up purchasing a violin, I recommend that you rent from Classic Violins to take advantage of this credit and a quality instrument to learn on.The service has always been excellent, and the facility is very nice. When we were in the process of selecting items for purchase, the staff was very helpful and easy to work with. We spent a considerable amount of time trying violins there and at home before we settled on the right combination of violin and bow. We experienced no pressure or attempts to up-sell, and I believe our purchase was a good value.I live in Racine, WI, but the drive is easily worth it (especially if you can work in a stop at Gurnee Mills.)

I am very pleased with the customer service and quality of the violin I bought at Classic Violins. The Classic Violins team is very friendly and professional. The ease of buying an instrument and the care they took to help pick out the best fit for me, in terms of sound, price, make, etc, was truly amazing. There was no rush and no selling tactics. I appreciated the honest advice and knowledge sharing they provided. If you are a picky person (as I am), Classic Violins is THE place to go as they have a wide selection of quality instruments. Thank you Classic Violins!

Classic Violins in Mundelein deserves an absolute recommendation from me for anyone who wishes to purchase or rent a string instrument, be it violin, viola, cello, or bass. The staff is very welcoming and knowledgeable, and is incredibly helpful in choosing the right instrument for you, particularly in the purchasing process.I recently purchased a cello from them after renting one for quite a while, and they were dedicated and informative in helping me pick out a cello within a reasonable price range.Personally, I recommend taking advantage of their rent credit policy and renting an instrument for a while to accumulate credit (up to $1000) to put towards purchasing an instrument.Overall, Classic Violins is a perfect source for any persons interested in renting/purchasing a string instrument in the Chicago area.

I have been a customer at Classic Violins for many years and have always received excellent and friendly service. We have rented instruments from them, Ive had students purchase instruments here, and I take my violin in regularly for maintenane and repair. I recently brought my violin in for a bridge replacement, and in addition to taking care of that they cleaned my instrument without my even asking. It came back to me sounding great and looking terrific!

We have rented from Classic Violins for about nine years, and purchased two instruments. All of my childrens private and ensemble teachers, including two CSO members, have been impressed with both our rental and purchased instruments (particularly for the price, but regardless). All of our experiences with service at Classic Violins have been extraordinarily positive. Even after we purchased a cello for our high school senior to take to college as a cello major and had a freak! accident within a few months, leaving a hole in the rib, they were very gracious and helpful. The repair was unbelievable - there is no evidence of any issue cosmetically or in the sound. I particularly appreciate the consideration we receive in working with them as we live 45-60 minutes away. Again, they ALWAYS go out of their way to accommodate our complicated schedule. All in all, from our experience and in what the experts (the teachers) have reflected, they are particular about quality and take great pride in their craftsmanship and products.

This place sells and rents high quality instruments! They have a great selection of string instruments in all sizes, a really helpful and kind staff, and an affordable rental program.

Staff is always responsive and courteous even during the times when it gets jam packed in the customer area. They are very helpful and knowledgeable

I stopped in today and talked with George. Very honest and trustworthy! Highly recommend this place

So, I am unlike other people who walk into this store. I recently purchased a cheap, simple lap harp to try my hand at creating some music in my home; albeit obviously simplistic tunes. Sadly, the harp I purchased was waaay out of tune; even my tone deaf ears could tell. So, I called up the lovely people at Classic Violins, and 1. they did not mock my instrument and 2. they tuned it beautifully. Absolutely lovely people; I heartily recommend using their services! A special thank you to Spencer!

I came to the violin shop with a violin and i think his name was maybe steven, stephan, i do not remember. I knew nothing about this violin but he was able to explain and help me out with everything and this was a great customer service experience. He was very friendly and patient despite my ignorance. Definetly comming here again for everything i need musically. The products here reasonably priced. Not like most music stores that will double their prices.

Beautiful instruments, great service, and awesome violin teachers on site.

Knowledgeable, great service, high quality instruments.