They did a AMAZING JOB on my car after it was wrecked while in the parking lot of my apartment complex. Here is a before and after. Thank you SO MUCH Service King for restoring my baby back. I actually cried a little in the car because it looked so good. Keith and the staff called me with updates along the way of my car. It showed they really cared.
Sorry for the long post, I am just very happy with how well Service King did. I was in a rear end collision. Although it wasn’t horrible, it left my rear bumper damaged and a rear sensor completely damaged. After contacting the insurance company about where to get my car fixed Service King was one of the options. It had very high reviews so I decided to choose Service King as my option, on the website they stated they had serviced many Chevy Suburbans so I felt confident that my car was in good hands. From the appointment booking (which can be done completely online) to dropping my car off, the process was smooth and easy. I showed up and the person at the front greeted me and had me show my car. I signed a few papers and was told that they would update me throughout the process. Once my car had been looked at (which was only a couple of days) I received an email from the technician who was working on my car informing me of when my car was expected to be completed on 10/1. I was pleasantly surprised when I received a message on Thursday 9/23 that my car was being finished up and that it would be ready 9/24. I received a phone call allowing me to come pick up my car. There was also the added bonus that I wouldn’t have to figure out a way to drop my rental car off. I could bring it to service king and they would get my rental car back. Having multiple car seats and a spouse unavailable to come with me, it made it a whole lot easier. From the color match of my bumper to getting my sensor fixed, I am HIGHLY satisfied with how well they did on my car! The whole process was smooth and easy, I was never left wondering what was going on with my car. They kept an open line of communication throughout and the customer service was amazing. They also cleaned the interior and exterior of my car as well. I would HIGHLY recommend Service King as your auto repair shop. I know I will be going back to them for any and all repairs on my car!
The rear of my wifes car was damaged from a rear end collision. We took it to Service King which we have used before. The people there are courteous and professional. We got text messages letting us know where her car was in the process and about how much longer it would be.
Service King fixed my daughters car with over $5000.00 in damages. They did an awesome job. You cant even tell a difference in the paint or anything. I would highly recommend them to all my family and friends. The General Manager there Jason Barnes is absolutely the best General Manager around town. Talked to several different ones.He was kind patient and took the time to really listen to our daughters concerns and assured her everything would be okay and he personally text her every step of the way! Hes a Rockstar in our book! Thanks Service King for everyone who worked so hard and diligently on her car! I would give you 100 stars!!!
They kept me informed with updates and extremely nice and professional. My vehicle was repaired on time. I would recommend they to everyone.
Was forced to bring my car here due to insurance, do yourself a favor and go somewhere else. My car hasn’t ran right since they repaired it, not to mention they rushed the body work. The Painter did a terrible job blending the paint, they did not fit the new bumper properly and rushed the job. At first glance it looks ok but the hoods not aligned right, paints not blended well, there’s tons of parts not fitted right. my car looked better with a smashed front end! Do yourself a favor and go to a body shop who actually cares about the quality of their work!
Service King was very professional and thus far, I am pleased with the body work that they performed on my car to get it back to looking great! They completed the process and had it ready for me to pick up 2 days before the original finish date. They also vacuumed and washed my car!
From the time I drop off my vehicle, they let me know what they were doing to my vehicle step by step. Provided a vehicle until my car was fixed. They took really good care of me and my car. Like I said before words can not express the kindness they provided me. Thanks
Excellent work, completed earlier than their original estimate
Great job. Friendly. Better than before the accident. Thanks
Great communication and my car turned out looking great too.
They were super great and thorough. My car was delayed BUT only because they found my new part less than perfect and replaced it. They did all the work with the rental company for me & kept me updated the whole time. Customer service was fantastic and location was easy to find!
Always A pleasure to shop here. ALWAYS
I was meet by an well qualified service lady that took my information in a polite fashion. They arranged for the rental car pickup and drop off. the whole experience was very fine.
Great customer service, on time repairs and a job that makes your vehicle like new again. I am not disappointed with the service I was provided and the truck looks good too. A little shorthanded in the office, so a bit of a delay getting checked in and checked out, the lot is in a difficult location and you wont be able to see their work if you pick up after dark since the lot lights arent bright enough.But Im just looking for something to say that was wrong because Service King really did do a great job.
Communication is key when having repairs done on a vehicle. They exceeded my expectations in this category. The repairs took a little longer than expected because of unexpected weather events but a phone call and email explaining the delay. The quality of work is also perfect match.
Although there were several delays with getting my truck back, none of them were faults of service king. They communicated every step of the process with me and my truck looks great. I would recommend them to anyone.
Repaired my Altima in a timely manner after a car accident. Kept me in the loop of how my repairs were going!
Great people to work with and done a good job repairing my wrecked vehicle.
Wouldnt go anywhere else for insurance collision repairs!!
Service King did a great job on truck repair. They also got the repair done in a very timely manner. I would recommend them to other people!Sam Butler
David was great at communicating to us how the repair was going. Also, the repair looks great and they matched everything. Would definitely come back again!
They done work on my truck before and I was very please with the time that they kept my truck and get it back for me and I had no problems with the work that they done. And I will refer them to someone else
David and front desk lady had the best customer service. They answered any questions I had and were very helpful throughout the entire process. Service king also did an amazing job on my car. Thank yall
Excellent work, they fixed all the initial damage and then fixed secondary issues to the wheel bearings. I highly recommend them. No paint mismatch or flaws found in other shops.
Went to this place this morning to get estimate and get work started. They refused to work on the car stating previous work . They did offer to give an estimate, (for what?) I will NEVER have this company repair anything of mine. I get it, but a 10 year old could have fixed this damage, barely a bumper cover and paint. Not a large enough repair? Too many other people trying to throw money at them? Who knows.....? A major insurance company recommended these guys, They even gave the insurance company the on-hold-runaround!! Do they want to talkto you?? Thanks for wasting my time. #209 Church St. Murfreesboro
Good experience dealing with this company. They have worked on my car twice and both times did so in a manner that I was very pleased. Kyle is great to work with. My car looks awesome after they repaired and painted it.
Way t00 long to get a car
Great service and attention to detail. Great communication on how soon the car would be ready for pickup.
This place is trash. Period. Warranties mean nothing. They find a way to charge you for everything that falls under so-called warranties. I will make it my mission to continue to let people know how horrible Service King is. Murfreesboro is awful, but EVERYONE I personally know that worked with any service king (8 people), wound up being disappointed.
I was very satisfied with the work and got my car before it was scheduled to be done. Thanks dave johnson and the rest at service king . But I do have to say 1 thing the back lights yall repaired which not long after i got the car back they started cracking . Besides that all good
I was so extremely disappointed by a series of terrible customer service encounters throughout the time my car was serviced there. I would literally recommend that a person go anywhere else (including learning to repair your car yourself)! They way underestimated the costs, increased the price, changed my dates of when my car would be ready more times than I can count and most definitely treated me differently because I am female! I hate it when repair shops do this kind of thing and have not encountered this kind of treatment in many years! They ended up sending my vehicle to another shop to finally get it finished! So disappointed!
Because they did a great job on are car
Quick on giving estimates
Im very happy with this bussiness and would HIGHLY RECOMMEND IT.
Rude, they don’t care about their employees, and the manager Collins is very unprofessional.
Did body work on my parents suv. Worked with them when the insurance company was difficult
Very professional employees and quick service
Terrible service and office staff is very rude
They did a good job
Takes them a while to get the job done right but they are friendly people
I had an accident and my insurance recommended this place. They were very helpful.
Communication was great and the work turned out great
Love it
Hard workers
They are kings.
Poor Customer Service