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Lexpro Automotive, LLC
1659 NW Broad St, Murfreesboro, TN 37129, United States
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Lexpro Automotive, LLC
Comments
Mi
Review №1

Great shop and reasonably, definitely beats taking your car to the dealer. I have a 2008 Lexus that has only been maintained by Lexipro

Ma
Review №2

So I have taken my Lexus here for a few years and I have to say...it is astounding at their wealth of knowledge and being able to speak directly to a technician that breaks things down for you in easy to understand terms is a breath of fresh air.Love this place for the professionalism and value they provide as an exceptional dealer alternative!

ma
Review №3

I recently took my Tundra to them. They first diagnosed it with a 3K issue. I told them to get it done. They called when it was finished and said that I didnt need the whole part. In the end it was less than $800. They could have easily, placed the original part on it. I would still be happy with them for being so professional and quick. Im new here and will always use them for my Toyota.

Ru
Review №4

Very kind and trustworthy. Thank you!

Ch
Review №5

Ive used this place twice for service, at 1/3 of the cost of the Toyota dealership. Everyone at my employer recommended Lexpro, and I can quickly see why.They also have the best couches Ive ever seen in a waiting area.

De
Review №6

Great place and great people. This is the only place I take my Lexus and it feels good to be able to trust a mechanic

To
Review №7

Wonderful service! I will be back for future services for my 2015 Lexus IS250 F-Sport.

Jo
Review №8

Friendly, courteous, and knowledgeable. They got the parts in early and finished the job early.

Ch
Review №9

Amazing knowledge, friendly people, great work, fair prices. Can’t really ask for anything more when choosing where to take my 17 year old Lexus.

Da
Review №10

I love this place. I had written a review over a year ago about their great service. I inherited my Dads 1992 Lexus LS 400 when he passed. The car is 28 years old but it is very sentimental to me. I want to keep it forever. Robert and his team gave me a list of things that needed to be fixed on this car. They also gave me quotes for the repairs. This week, they replaced the timing belt, water pump, and front crankcase seal. I left the car with them and had it back the next day. Their service, their performance, and their prices are something I can live with. I scheduled a service in November to have the upper control arms replaced. That is next on the list. I am extremely satisfied with LexPro. They do an amazing job for me. I highly recommend their services!!

Go
Review №11

I have been a customer of Lexpro for many years. I have always been very happy with service. They provide a pleasant, relaxing waiting area. Very happy with service and maintenance.

An
Review №12

Professional, expertise, personable. Great service, fair pricing. Glad to find them.

mi
Review №13

Great repair work honest and good customer service

Ad
Review №14

Great shop for any Toyota or Lexus repair needs

Mi
Review №15

These guys are awesome and most importantly TRUTHFUL. I took my lexus to the lexus dealership 3 or 4 times before and older lady told me about this spot. Most definitely better than going to the lexus dealership where EVERYTHING has an up charge. I have been coming here for about 4 years NO COMPLAINTS. They are experts!

Go
Review №16

Ive been coming here for years and will continue to be a loyal customer as long as I own a Lexus. I love the service here, second to none.

Su
Review №17

I HAD A WATER LEAK INSIDE MY CAR...IT TOOK A LOT OF EXPERTISE AND KNOWLEDGE TO SOVE THIS PROBLEM.

Li
Review №18

I have been bringing my custom 2004 RX 330 here since moving from Tom Wood Lexus servicing in Indianapolis, IN.... Honest and trustworthy guys to this female, ‘older’ adult! Never have had a problem with my vehicle!

Go
Review №19

Ive been coming here to have my 2 Lexus serviced. Robert has been great to work with.

2
Review №20

Best repair shop for my Lexus. Love it

Go
Review №21

Im a relatively new customer and I am so pleased with the service here. I feel blessed to have them!

Sh
Review №22

Great job, got in the day I called. Friendly owner and receptionist. We even got a friendly discount. The only reason I took one star off is because they dont take American Express. With repairing a Lexus, it isnt cheap. Most places that have big ticket charges have American Express. Having to use our bank account put us back quite a bit. If I could, I would only take have a star off because over all, Im happy.

Go
Review №23

Excellent service and attitude. Im always happy with what they do.

Go
Review №24

This place is the best. They are honest and trustworthy. I have been going here for 15 years.

Jo
Review №25

Agree..they are great!

Ra
Review №26

Robert and his team helped me hunt down a problem I was having with the emissions system. Fair and honest people. Some shops in the area won’t even look at your vehicle unless you agree to pay an hour of labor ($85-100) that’s ridiculous! Not Lexpro.

Ju
Review №27

Ive been using Lexpro for years and I dont trust anyone else with my cars. The owner Robert is great!!! Also, prices are competitive and front desk staff very informed. No-one else touches my cars. Not even for an oil change.

Go
Review №28

This place is awesome! They know what I want they are doing here! And they get things done!

Go
Review №29

I recommend an ice cream machine. Everything else is exceptional.

Ro
Review №30

I loved their services. They are wonderful.

Go
Review №31

Always have received excellent service on my vehicles at Lexpro. Joe and staff are always professional.

Al
Review №32

Wow. I had an absolute amazing experience here from the beginning to the end. To start, the receptionist was very kind, continually checked in with me, and offered me food and snacks during my wait. They worked me in when I did not have an appointment and I only waited around 15 minutes to get my car checked out. I was looking at a used car to purchase and wanted a pre-purchase diagnostic. They thoroughly looked at the car, checked the KBB price with me, typed up an itemized problems sheet with me, priced out the theoretical repairs, and then sent me on my way AND DID IT WITHOUT CHARGING ME. I dont know that Ive ever been as impressed with any business, and certainly not with a mechanic, in a long time. I have half a mind to drive all the way out to Murfreesboro from Nashville every time I have car issues from here on just to give more business to Lexpro.

Go
Review №33

Super great service and easy to talk to! Thanks for all your help!

Th
Review №34

This was my first time visiting this repair facility. They were nice to check my car tires at no charge. I will return to Lexpro for service on my car.

ti
Review №35

Great people to work with. Got a mew starter on my daughters Lexus in about 4 hours. Quality work,quality people at a reasonable price.

ri
Review №36

Best Lexus garage in the Boro.

Je
Review №37

We have taken our Lexus and Toyota cars to Lexpro for 8-10 years now. We have always felt they are honest & do great work. On more than one occasion, (when applicable & when it is a safe option) they have let us know they could install a new part OR repair the existing one -- I dont think most car repair places would tell a customer about a less expensive fix! They have also reached out to us re: repair work they did to let us Toyota would reimburse us those costs since the repair had now been deemed a recall issue. They certainly didnt have to do that! Anytime they let us know about problems they find with our cars, they let us know if there is an urgency for the repair or if it is something that can wait. Likewise, if we choose not to have the work done right away they have always been very understanding and never made us feel we are making a poor choice/pushed us to have the work done anyway.

Go
Review №38

Great service. Excellent hospitality.

Go
Review №39

Everything was excellent. Always top-notch service in every way.

Ca
Review №40

The service advisor at Lexpro tried to scare me into buying a new transmission and a few other expensive repairs that I later discovered were not needed. They even told my wife the car was unsafe and was going to catch fire and/or explode, and that raw fuel is spraying all over the firewall of the vehicle. This was completely false. I took the vehicle to a Toyota dealership for a second opinion and my list of repairs drastically dropped. The car is running fine now, no thanks to Lexpro.Was quoted: $7,000 worth of repairs, including a new transmission, Evap canister, all emission sensors, 2 fuel injectors, and more. The advisor said my transmission was slipping, shuddering, and shifting hard, when in fact its never done that before or after my visit to their shop. They did not provide any error codes related to the transmission, because there werent any.What fixed it: One MAF sensor, 2 O2 sensors, a fuel cap and an injector o-ring.I would avoid these guys and go to a real Lexus or Toyota shop. Youll probably pay the same and have a better experience.

Ro
Review №41

Have been using Lexpro since 2012 for my Lexus, which now has 289k miles, thanks to the quick diagnosis and OEM parts replaced. Just purchased a newer model and will continue using Lexpro as long as I own a Lexus. These guys are completely honest and extremely affordable. If you own a Lexus/Toyota in the Murfreesboro or Franklin areas, then make sure to use Lexpro. Dont make the mistake of heading to a dealership aka stealership.

Go
Review №42

I loved the welcoming customer service!

Br
Review №43

I own an LS460 that had the brake actuator go bad. I supplied the part and they got me in right away. The staff was friendly and answered some further questions I had. I will be back for future maintenance.

Ro
Review №44

While service was good on my Sienna - they really dropped the ball on my Scion tC. I suggest you stay away. After $1200 for a new compressor - and 3 returns to the shop (note: check that the record every return visit to fix and call - as they claim they dont have a record of my visits) they drop the 12,00 miles warranty on me. At each visit they would indicate that they could not reproduce the failure and let the warranty run out... shame on them. This is my daughters car for college and I can only bring it over when she is in town.I replaced it yesterday for $1289 at Firestone and have the car wreckers yellow markings on the compressor Lexpro put in. They said the issue was the compressor and that it was dead. Given it started to fail after 2 hours on the road - immediately on the the first trip back to UT in Knoxville - I called and was assured they would look at it when she came back. I left the car with them for 3 weeks and they still claimed they could not find the issue...and now smugly hide behind the expired warranty. So no, my Lexus 350, Sienna tC, Avalon, Honda Accord, and Camry will never enter LexPro.... and my wife and college age kids will take their cars to someone they can trust to do what is right.

Do
Review №45

I keep thinking of that blatantly stupid commercial they keep running - I would never take our Lexus to them on the basis of the commercial alone - A Lexus owner WANTS to be told of EVERYTHING that might cause that vehicle to stop running - We are a pro-active group, thats why we bought Lexus in the first place, they dont break as often - The commercial intimates shooting the messenger syndrome - Lexus DOES tell me everything that needs work when I take it in for service, and they better continue to do so - It IS WHAT IT IS when I take it to them for service, and I want to know anything they find, in excruciating detail.That idiot in the commercial who doesnt tell me I have issues or even potential issues, and lets me leave the shop not knowing, is going to hear from me if the princess has a breakdown.In the commercial the brakes are getting close to the rotor - Well change the pads idiot and dont risk the rotor!My wife is treated just as kindly and just as professionally at Lexus and I know everything is done correctly with factory parts.They dont show her the parts though. Hmmm. On the rare occasion she has a problem, they give her a new car to drive so she doesnt have to wait while they are fixing hers.That commercial just makes sure I run from LexPro.

Go
Review №46

Awesome service, great people!

Go
Review №47

I love this place!

Mr
Review №48

Best car place in town!!!

Ch
Review №49

Top notch service, reliable professional work

De
Review №50

Nice honest guys

Dr
Review №51

Got my car fixed

Go
Review №52

Service was great

Information
42 Photos
52 Comments
4.7 Rating
  • Address:1659 NW Broad St, Murfreesboro, TN 37129, United States
  • Site:http://lexproauto.com/
  • Phone:+1 615-893-4133
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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