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Morgan Jewelers - Center of Brilliance
6161 State St, Murray, UT 84107, United States
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Morgan Jewelers - Center of Brilliance
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Le
Review №1

After getting that feeling when you received a Beautiful present that you been dreaming for days and more when canes from the one you Love more( my husband ) let me tell you that I am so Happy for the beautiful Birthday present ...my Ring and Earings that I thought I never was going to have I’m so happy now and I will recommend that store they have so beautiful items to chose...

Ja
Review №2

Highly recommend this location and especially the best sales associates -- Mr. Erami and Sheri. True professionals. The store has an excellent selection of high quality jewelry. Me and my husband will definitely come back.

De
Review №3

I went into this location with my husband for my birthday the other day, and we were looking for a pair of gold earrings. I have metal allergies and can only wear gold and titanium in my ears, so finding good earrings is important. I was a little bummed that the only shape they had available for just a standard post earring was a ball, since they aren’t especially classy looking, but they did show us some beautiful stud options in white gold with moissanite gem, one of which we ended up purchasing. I have worn them daily ever since, and they feel awesome! I’m a happy customer. ❤️

Ca
Review №4

I am satisfied with the service they have rendered. Nate and Sheri were super helpful and so friendly. Very professional. Now my wedding rings are so clean and so shiny again. #lfthx

Be
Review №5

Sheri and Nate were super good and stayed late to help us. I had a billion questions and they were both super professional. I will not buy any jewelry anywhere else besides here ever again.

Je
Review №6

There just aren’t enough words to adequately describe Ramin, but I’ll do my best.Ramin is kind, funny, has such a great smile and an incredible memory. He has helped me for the past few years with gift purchases for my husband, step Dad, nieces and other family and friends. If I have a question about availability but can’t make it in quite yet, he always responds quickly to calls and text messages.He has the most genuine demeanor and is not pushy at all and is always so helpful.He remembers me by name, my buying history, my style, my family and always cares enough to ask how everyone is doing. Every time I see him, he even gives me a hug.Ramin provides excellent customer service and I won’t work with anyone but him, because he is just that good!Thank you Ramin for all the kindness.

Sa
Review №7

I cannot express how great my experience was. I went in to get my ring cleaned and someone helped me out right away, offered me a Coke, and helped me find earrings while I waited for my ring to finish cleaning. The store was clean, beautiful, well laid out, and everyone was very friendly. I even got some jewelry cleaner to bring home.

La
Review №8

Fantastic customer service and selections. I would 100% recommend Kim!! Kim help me and my boyfriend with an engagement ring about 2 months ago. Kim went above and beyond to help us get exactly what we wanted, with both with the ring/diamond and the cost. He didn’t waist any time, we found “our ring” within 10 minutes of being there. I wanted a mined diamond, he over night ordered us two options to pick from and covered the extra shipping/delivery fee. Once we picked out diamond they sized the ring, placed the diamond, polished it all within about 2 hours. Morgan jewelers offers full coverage, and a good amount of coverage on the big diamond (most places don’t cover the big diamond at all) as well as free cleanings every 6 months and adjustments if needed. Me and my boyfriend went to MANY jewelry stores and did not find the selection, customer service, affordability and coverage anywhere like Morgan jewelers. We plan on getting my wedding band, and my boyfriends ring at Morgan jewelers through Kim. When it comes to jewelry there is no where else I would go then Morgan jewelers with Kim’s assistance.

La
Review №9

Wonderful selection.. great prices. Top notch staff!

Ca
Review №10

Came in for just a ring cleaning, but they were so kind and helpful! They even sent me home with some jewelry cleaner to keep it up at home! It was fun to browse the gorgeous rings while I waited. They have a great selection!

Je
Review №11

Just had my ring cleaned here. It’s an antique and they had it sparkling like it was brand new! Very friendly staff. Overall, an excellent experience and I will definitely be going back.

Sa
Review №12

Kim, the store manager, was so great helping us find a diamond bracelet. Morgan Jewelers had a wonderful selection with a wide range of prices. We’ll be back! #lfthx

Pe
Review №13

Stopped by to get my ring cleaned and wasn’t disappointed. My ring looks beautiful!

Ed
Review №14

If I could give this place 0 stars I would. DO NOT buy from this company in general. From the moment I bought my now fiancés ring to now there has been mistake after mistake. They even credit the wrong account $500 which now affected my credit score -40 points! WHO EVER IS THINKING FROM BUYING HERE, save yourself the stress and go elsewhere!

Al
Review №15

DO NOT BUY FROM HERE! I warn you before you go through all the problems and confusion.

Jo
Review №16

The customer service at Morgan Jewelers is excellent. After my 4 year old son and I had been ignored at two other local jewelry stores, I was about to give up finding his mom a Valentine gift, when we drove by Morgan Jewelers and decided to give it one more shot. We were immediately greeted with smiles as we walked through the doors and were assisted in finding a perfect blue diamond necklace. (My son insisted it must be blue). The professionals here were very patient as he told them “nope” over and over again until he selected a piece that was just right. Pretty much the only jewelry store I will ever shop at again. Thank you Morgan’s!

Me
Review №17

I went in yesterday to get a little surprise gift for my nine year old daughter. So, I wasn’t looking to spend hundreds or thousands of dollars. I was still treated with so much kindness, respect and excellent customer service. Also, I loved the free and beautiful gift wrapping! Thank you so much! My daughter loves her new necklace.

Er
Review №18

I went in looking to get my ring cleaned and to get my wedding band redipped. The man working was so kind and helpful! I was very impressed with his attention to detail and he really just made my day when my ring came back so sparkly! Thank you so much! I will be back!

kr
Review №19

Went in looking for either a necklace or earrings. Staff member Sheri helped show me many items until I was set with my decision in a price range I was happy with. They had a little room with toys for my daughter to play while I browsed (so helpful)! After I completed my transaction, we enjoyed the complimentary cookies, but they went a step further and cleaned my wedding ring and threw in a free bottle of ring cleaner with my purchase! It was a great buying experience.

Mi
Review №20

The staff at Morgans Jewelers located in Fashion Place are friendly, put no pressure on us to buy, and extremely knowledgeable and helpful. From the moment we walked in the door we were greeted with a friendly smile. They answered all our questions, listening to what I was looking for. They made us feel so special and genuinely cared about what we wanted. I ended up finding the perfect ring, having it fitted and wearing it home that night!! Id been to many other jewelers and these guys are hands down the BEST!! Thank You Morgan Jewelers!!

Ha
Review №21

I walked in and was very politely met with a very nice gentleman. Not too much and not pushy but just enough to not be overwhelming. I got my ring cleaned and it shines like it is brand new!! They were very helpful and kind. Loved my whole experience there!

Ca
Review №22

I went in to get my wedding ring and band cleaned and I love that it feels almost new. Sheri Bruzeau was so nice and friendly. I actually had a little time to talk to her about going back and getting my ring rhodium plated and polished. I am super excited to do that as it will feel like a brand new ring!! And a little bonus was a nice treat while I was waiting.

Re
Review №23

I went into get my cheap little ring fixed,The gentlemen Nate Larson was super nice, it was quick and easy !Thanks a bunch Nate!!

Su
Review №24

Walked in hoping to find the right band for my now husband about a month ago and that day was so hot outside I wanted to leave to buy a drink, but I didn’t had to because a sweet young lady offered me a bottle of water, being pregnant meant a lot to me, it put a big happy smile on my face knowing they care about their costumers, didn’t feel pressure or intimidated whatsoever. Ramin helped me and still is helping through the whole process with resizing the band for my husband he is very friendly, patient and nice person deal with. I felt comfortable and confident about buying the band from them. I 100% recommend Morgan Jewelers at Fashion Place Mall. GREAT Costumer Service!

Co
Review №25

I went to get my wedding ring cleaned and they did a fantastic job! It was super fast and my ring looks brand new and sparkly. The staff was very friendly and helpful, Nate and Ramin are your go to guys! Thanks a ton!

Pa
Review №26

This is one of the best jewelry places Ive ever been to The jewelry is beautiful and brilliant The service was the most excellent I recommend this highly

So
Review №27

My husband and I purchased my engagement ring here. Ramin is always the one to help us, and he is amazing! He is always kind, professional, and knowledgeable. I get my ring professional cleaned there whenever I want free of charge for being a customer. They have a large selection of all things sparkly. I highly recommend coming here!

Te
Review №28

1st time going to Morgan Jewelers and they were so friendly. Vanessa was awesome was easy to talk to. There was no pressure to buy anything. They cleaned my ring beautifully and got all the scratches out of my husbands ring. I highly recommend going to Morgans jewelers.

Em
Review №29

I was so impressed with my experience today at Morgan Jewelers. I went in there looking to buy a gift with a budget of less than $100. The Assistant Manager, Nate Larsen helped me find something perfect. He even polished the silver earrings up before boxing them up for me. Though I came straight from the gym and looked a mess, I was treated so well, like I was there to buy the most expensive thing in the room. The atmosphere was so friendly and helpful! I would definitely recommend this location to someone looking for any great jewelry!

Me
Review №30

The staff was very helpful and curteous. They made my wedding ring look brand new, and sent me home with some cleaner. I can’t wait to use it on my other rings. They had a great selection of jewelry and I’ll definitely be looking here next time I need to add a piece to my collection!

Jo
Review №31

I was greeted right away by a very friendly gentleman when I came to get my ring cleaned today. Incredibly clean store and inviting atmosphere. The gentleman informed me about my rings needing a reapplication of rhodium plating which I wasn’t aware of needing to be done. Will be back to get this taken care of and have my ring even more shiny than it is today after being cleaned!

La
Review №32

My husband purchased my wedding ring from a different store, but they are pretty far from our house so I never take my ring in for a professional cleaning! We stopped in Morgan Jewelers tonight while we were out shopping and they were kind enough to clean my ring and send us home with some Love Story cleaner! They showed such kindness to us, we will definitely be back!

Ro
Review №33

I was immediately greeted when I walked through the door at Morgan. Told him what I was looking for & he took me right to it. It was perfect. I think the whole thing took about 15 minutes. My ring was sized & they called me to pick it when promised. The show room is very bright and clean and organized. I was very impressed with Morgan and I’ll go back in the future.

Br
Review №34

Had my wedding ring cut off during pregnancy. The goldsmith here did a fantastic job at repairing and resizing it. Very reasonably priced. Very friendly staff. Quick turn around time.

Da
Review №35

The thing I like most about Morgan Jewelers is their upgrade policy. I bought an engagement ring several years ago for about $2,200 and the marriage never happened. I held onto that ring hoping that someday I would exchange it using their upgrade program to get a bigger and better ring for my future wife. It was a better plan than trying to sell a used ring online or selling it to a pawn shop for pennies on the dollar. I was able to put the full price of that old ring toward the cost of a stunning new ring for my soon-to-be wife :)

Lo
Review №36

My husband didn’t purchase my ring in this location but I wish we did. This place has the best customer service. Always welcoming and kind. My husband purchased my wedding ring in west valley mall and they do nothing but harass you to make payments.Do not go to the location in West Valley Mall. Awful customer service.

Ch
Review №37

Came in today for a ring cleaning for the first time since I was married and it was such a great experience. So thoughtful and kind and informative. My ring is absolutely beautiful and sparkly just like when I first got itThank you all so much!

MO
Review №38

Nate was super helpful. Went in for a ring cleaning and found a lovely necklace for our daughters upcoming 1st Communion. Also, enjoyed a yummy chocolate chip cookie while our purchase was gift wrapped.

Sh
Review №39

I came in today to get a new chain for a cute necklace my husband bought me from here when we were dating. (I may or may not have vacuumed the original chain up ooops). I was greeted immediately. Even though it was apparent early on that I wouldn’t be spending a lot of money I was treated very well. They even had soft chocolate chip cookies available. I was a happy customer today!

ke
Review №40

These guys are patient and willing to help in every way. They were easy to work with and they arent high pressure like a few other places. I was looking for a new ring for my wifes 15 yr anniversary and had been looking for a couple weeks at other stores and glad I walked in here. I Found the right one after liking a few different ones they had and it was a happily ever after when she put it on. Thanks guys I will be back.

Li
Review №41

Great service! Staff was very friendly and helpful. Beautiful selection of jewelry!!

Ka
Review №42

Went here to help my dad find the perfect birthday gift for my mom. Kim, the store manager, was super helpful, not pushy at all and seemed genuinely happy to help us. We were in and out in less than an hour which was fantastic since I had my kids with me!

Ra
Review №43

Went in to get my ring cleaned this week. Haven’t done that for years so it was badly needed. Was helped quickly and cordially. The employee informed me that my ring had sustained some small damage over the course of 17 years wearing it, and advised me to get it fixed or stop wearing it so as not to lose my diamond. I appreciated the information, but was not pressured to purchase anything immediately. He was honest and kind with pitching me a Sale. #lfthx

Ch
Review №44

I lost a diamond in my ring so I took it in believing that the warranty would cover it, as I had another diamond replaced previously and the warranty covered that. They couldn’t find my purchase information and the burden of proof was left to me. I no longer have any documentation so I had to pay $300 to get the diamond replaced, and it took over 6 weeks to get it fixed. I will not be going back to Morgan for any jewelry in the future. The sales guy was nice and did his best to keep me informed hence why I gave a 2 instead of a 1.

Po
Review №45

The rings and jewelry themselves are good quality and decently priced. However, I made the mistake of buying a center diamond stone from them. I paid 2.5x the price for the diamond then I could have bought the diamond for elsewhere. They do try to provide good customer service. I have bought about a dozen items from them, and will continue to buy from them. However, do not buy any diamond for a ring from them.

Tr
Review №46

I wasn’t blown away by the service but I was definitely satisfied. We were greeted at the door and had help finding exactly what we wanted. Staff was polite and made sure we were well taken care of. I wouldn’t hesitate to recommend them to anyone.

Al
Review №47

They were so great to work with! Other jewelers told me they couldnt resize, and they did it no problem. It was cheaper than I expected. Plus bonus points for not getting mad at my children for running behind the counters repeatedly.

Ma
Review №48

I went to get my ring cleaned. It was so fast and the staff was very friendly. Definitely recommend and coming again!#lfthx

Da
Review №49

I called in to make a payment I owe 2 days BEFORE my actual payment date. The lady read my card info back to me and all.... she ended up NEVER actually putting my info in and making my payment. I ended up with a late fee & they WILL NOT waive it. So ridiculous. Whoever didn’t do their job- thanks for the extra $40!! I won’t be coming back.

Ut
Review №50

2 Major Problems1) They sell their diamonds for 3x their value. If they give you a discount, it is 2.5x. Look elsewhere for a diamond. Their rings are near competitive pricing.2) Do NOT open a credit account. I opened an account once. I called to close it and told me it was closed and they didnt close it. They even sent a letter saying it was closed. I called and complained again and they closed it and reopened it 2 weeks later. Each time they open and close it, it damages my credit report, plus they have hard pull associated with each. It has been almost a year and Im still trying to get it closed.

Me
Review №51

Our experience with Morgan Jewelers was fantastic! Everyone we spoke with was very professional. Kim Adams made sure my beautiful and very sentimental Morhers ring was carefully watched over and masterfully repaired. It looks as amazing as it did on the very first day 10 years ago. Thanks so much!

An
Review №52

They fixed the setting for my diamond ring. It was simply beautiful and it was ready when they said it would be. The personnel were very gracious and helpful. 5 stars all the way.

Gr
Review №53

Best place to buy jewelry! Kim Adams helped us, and was so kind and knowledgeable. He made it a great shopping experience!

Jo
Review №54

I always like going to Morgans. Everyone is so friendly. They are so helpful. Make you feel welcome.

Br
Review №55

Fantastic customer service. Fun, friendly, wonderful staff. Always happy to help loyal customers like myself. Excellent selection of beautiful jewelry.I would recommend this place to everyone.

Ra
Review №56

Excellent service.. Worked with Ramin & Kim.. I walked in and told them my price range and what I was looking for they showed me several things within my price range... it made me feel comfortable with no high pressure... thanks again Morgan Jewelers Ill be back

Va
Review №57

This store has a great selection of jewelry and even better customer service. Nate is fantastic and does all he can to accommodate your every need. I was very pleased with the service I received.

To
Review №58

(12/17/2013)Nate made it great! He greeted me respectfully and promptly. I told him what I was looking for and he showed me the options. When I mentioned I wanted to put money down, he got me approved for a small line of credit which allowed to to upgrade from something I liked to something I loved. I was going to the mall to check out rings there and came here first out of impulse. Im very glad that I listened to my gut.Update(2/28/2014): I guess first impressions is how they hook you. All I need to do is make a payment, but no one is willing to take the 15min to process me. Theyre really focus on new customers and not the return customer. Im a little disappointed because I will need wedding bands soon, but I dont feel special anymore. They got money and that seems to be all they care about.

Sa
Review №59

Was greeted by Nate and treated well. Not only did he clean and polish my ring, but sent me with cleaner to keep it shining. He answered many of my questions and didn’t pressure me into buying anything. I’ll definitely recommend to friends and be returning for future purchases.

Ji
Review №60

Sheri helped me at Morgans today. She is very knowledgeable about jewelry. She could even look at my finger and KNOW my ring size! I had a great experience choosing a ring with my birthstone and recommend you ask for Sheri to help you when you are in the market for that special something.

Br
Review №61

I went in and got my grandmothers ring cleaned and it looks spectacular! They sent mw home with some ring cleaner to keep it looking great between cleanings. The service was great and I will definitely come shopping here in the future.

Ka
Review №62

I love my ring and the peace of mind plan is amazing. It was only about $350 extra and I can get it resized, polished, and if any diamonds fall out they replace it for free for the rest of my life. Great customer service. Quality ring.

Ka
Review №63

I visited Morgan to get two rings resized. Their price was great (1/2 the price of a local jeweler). They were done within a week as promised and fit exactly as expected. I was very happy with the service they provided.

Ro
Review №64

My experience was great! I didnt feel pressure d and I felt good about my purchase. I got a great deal on a ring. They gave me water and cookies while there also!

Ga
Review №65

Went in there to look for something for my wife for our 35th wedding anniversary. Sheri and Maurice helped me. They were very helpful and I ended up buying a really nice emerald and diamond pendant. I was nice doing business with them.Thanks

Ma
Review №66

My husband wanted to get me a piece of jewelry for my birthday but wasn’t sure what I’d like. Sheri at the Murray store was so patient andKind. She noticed I wear a plain wide white gold band and kind. She then found out I love sapphires snd took us over to the stack bands where I found several sapphire stack rings that I really liked. I appreciated her honesty in which looked best and her patience while I took a few minutes to decide. I love the blue sparkle that now stacks with my favorite band.

Ch
Review №67

I had the most magical experience at Morgan Jewelers. I had been hunting around trying to find someone who would be willing to at least try and fix my dads old watch. It was very banged up and in a number of pieces. I left other shops in tears as they told me it was worthless and I should just buy a new one. Larry at Morgan Jewelers, on the other hand, understood immediately. He was so kind and passed no judgement about how the watch might have wound up in touch rough shape. It took an our of meticulous work, but Larry fixed the watch beautifully! And in the end, he didnt charge me a cent - not even for the new battery. He said he could tell how much it meant to me and it made him happy to do that for me. Larry and the rest of the staff were incredible in every way and I will never ever forget it.

Ge
Review №68

Extremely kind staff, and great customer service. The item I was looking for wasn’t in the store at the time I popped in, but Ramin was quick to help find a solution to have a ring delivered as quickly as possible. Excellent experience!

Ho
Review №69

Nate was kind and helpful without being pushy, the best kind of salesman. I got what I needed plus some importantly information I was looking for. Thank you!

Me
Review №70

I went back to Morgan Jewelers to have them take out a link in a new watch that I purchased. They were very polite and even offered to clean my ring that I previously purchased there. I appreciate their customer service!

La
Review №71

Recently took my ring in for a cleaning. Love that it shines like new 9 years later.

Da
Review №72

My girlfriend (now wife) and I came here in the Fall of 2013. We were shopping for engagement rings.As soon as we walked in the store we were greeted by Frank. He was great! We had his complete and undivided attention. He actually listened to our wants and he provided exactly what we were looking for. In about 15 minutes we had found the perfect ring for my wife! We happened to be there during a sale, so with the purchase of her ring, we got a Mens wedding band for free!There are a few reasons why I didnt give Morgan Jewelers 5 stars.1- They pressured me to finance the ring. I didnt want to finance, I had cash. They really pushed hard for the financing options even though I had told them I wanted to pay cash. I ended up paying for the ring in cash, and they seemed disappointed that I did.2- When I went back to pick up the ring after it had been sized they gave it to me in a big clunky white box with their Morgan Jewelers logo on it.. I wish they had put it in a nice little black box that shows of the beauty of the diamond ring.Neither of these reasons were big enough complaints for me to give my business to someone else. Overall, Morgan Jewelers was our favorite Jeweler while looking for an engagement ring, and we went to several places (such as: Shane Co, Schubach, Kay).Recently, we went back to get the ring cleaned (you have to do it once every 6 months for the warranty to be valid). They took it in the back and within minutes, we had the ring back and were out the door. They were just as kind and nice as the first time!We recommend Morgan Jewelers to others.

Jo
Review №73

It took about 20 min before I received help - I dont usually buy a lot but Im still a customer. I liked the clearance section which was not there. I think the quality at Morgan is really good.

Sh
Review №74

Awesome Salesforce!Went in, found a beautiful ring I’ve been looking for in my size! Perfect fit!I’m one happy customer and will return. Thanks Morgan Jewelers!

Ke
Review №75

Kim was great to work with. Very knowledgeable and helped us know our various options within our budget. Great to work with and would recommend him to anyone.

Da
Review №76

The day thats supposed to be a perfect day, will not be after all. I went to Morgan Jewelers and found the perfect ring for my fiance. The woman who helped me was friendly, courteous and knowledgeable. However, upon picking up my ring was another story. A different woman was at the store when I went to pick up my ring. The woman who was there handed the ring and receipt to me without any box. I asked the woman for a box and she gave me a cheap box with the Morgan Jewelers brand name on it. Did she expect me to propose without the ring in the box? I asked the woman If I could have a wooden box or a different box and the woman said no. Its hard to believe a jewelery store wouldnt have any other choices in ring boxes. Also, when I got home, I notice the outer box had some sticky yellow crusty substance on it. Not impressed and I wouldnt recommend anyone to go to this store.

Am
Review №77

I had a great experience! I needed a nice chain to go with a silver pendant I bought on my travels. Ramin was friendly, helpful, and even gave me some silver jewelry cleaner for the pendant!

Vi
Review №78

Very good service and everything is of nice quality. Ramin was the one that helped us. Me and a buddy went to look for wedding rings for my fiance after work, so of course we would be all dirty. Morgan jewlers was the first place we went out of 4 other place and ended back there do to how we were treated coming in.

Se
Review №79

I have been buying from Morgan Jewelers Center of Brilliance for 25 years and have always been pleased with everything I have purchased. Nate and staff are knowledgeable and are very customer service minded. Highly reccomend them for all your jewelry needs.

Kh
Review №80

My partner and I had a wonderful experience from start to finish. We had been looking for an engagement ring for me, quite literally all day long, and luckily for us we popped into Morgan Jewelers and found the one! Our sales associate, Ramin, has such a calm demeanor and made our experience super easy, stress free and so exciting! He provided us with a lot of knowledge and care every step of the way. Our experience was exceptional. Thank you Ramin and Morgan Jewelers for the best, and most special accessory Ill ever have.

Ke
Review №81

The experience of the jewelry store was great. They have a room for kids of any age to play in. The employees really knew their inventory and had multiple selections for what I wanted. Found the piece I wanted and told me the price, but when we got up the counter to pay it rang up at $69 he did some quick typing and changed it to the $100 he quoted me earlier. I brought it up and he rolled his eyes and said yeah we can do $69. I will not be returning to morgan jewelers for any future jewelry purchases.

Co
Review №82

We had a great experience picking out a new ring! They were so sweet, helpful and had exactly what we were looking for!

Le
Review №83

Super nice employees and a beautiful selection of rings. They are super nice and helpful when you go in and the atmosphere is professional but relaxed. Great place to get an engagement ring.

Ma
Review №84

Extremely professional and friendly! Was treated promptly and never ever pressured! We enjoyed our afternoon visit! Will certainly be returning!

32
Review №85

The lady that helped me was very nice and was willing to have a small conversation. Especially since its Christmas eve. Id recommend.

Ma
Review №86

Worst place to get a ring!I paid 1200 as a down payment to get a ring.I wanted to return the ring due to financial situation they told me I could return it but I will lost everything that I already paid and not even return my down payment! As well they will send me to court!

sh
Review №87

I had an amazing experience with Morgan Jewlers! They made buying my moms birthday present so quick and easy. Such a nice group!

Mi
Review №88

Very disappointed that we purchased our engagement ring from Morgan Jewelers in November of 2014. (Side note: my ring is beautiful, absolutely in love with it.) We paid for the extra Piece of Mind coverage that is supposed to help with any mishaps, cleaning, inspections, appraisals, Rhodium plating, etc.My first strike with them was the fact that we waited WELL over six months after requesting an appraisal for insurance purposes for it to finally show up. I followed up once a month to see where it was in the process and kept getting told our jeweler is very backed up and will get to it. For paying extra to have that included in our Piece of Mind, I felt that was a bit ridiculous.Second strike, I called today to see about getting my white gold ring Rhodium Plated, (again, included in our Piece of Mind coverage plan) just to get told that the jeweler was out for a few weeks (understandable, everyone needs time off) and when he got back that hed have a lot of projects to complete so to receive my ring back after plating would take a few weeks. I called around to a few of our local jewelers to see what their timeline for plating was, and was told I could receive it within the same day for Rhodium plating.My suggestion for Morgan Jewelers would be to maybe add another jeweler to their stores so that current, paid in full, Piece of Mind customer accounts could be handled in a much more timely order.Overall, we will not be returning to Morgan Jewelers for any other purchases.

jo
Review №89

We have purchased a few pieces of classic jewelry over the years from Morgan, and bring in our wedding rings regularly for cleaning. Everyone there is friendly, knowledgeable and helpful! We enjoy dropping in to see whats new, but they are always low-key and have even recommended other sources when appropriate.

Ni
Review №90

Came in to simply get my wedding ring cleaned. They were super nice and made my ring look amazing! Thank you Morgan Jewelers!

As
Review №91

They did amazing and amazing customer service! Definitely will come back! Everyone is so nice.

Ri
Review №92

They were great. They met every single one of my needs and expectations. I was able to get in and get out very quickly.

Sa
Review №93

Love my ring. It is so amazingly beautiful and inexpensive so I was able to buy it. I will always go to Morgan Jewelers!!!

Br
Review №94

Kim, knowledgeable, low pressure, eager to find the right solution. Fantastic to work with! Would highly recommend working with him.

Gl
Review №95

Happy to have professional service and quick turn around. I can tell the people are vested in making this company known for quality service.

Ca
Review №96

For 4 years now these guys and gals have taken absolute best care of my wife and I. Personable and attentive first class service every time.

Am
Review №97

They were very kind and sweet as they helped us find the perfect earrings in our price range for my daughters sensitive ears.

Sa
Review №98

Ramon was very polite and helpful. Got my rings cleaned really fast and helped find a new ring for my husbandBest service ever!!!Sarah cromar

Ja
Review №99

Very helpful service to get you what you want and not too pushy. I enjoyed my experience at Morgan!

Ch
Review №100

They take amazing care of my jewelry whether I bought it there or not, whether it is expensive or not. Well done, thank you

Information
35 Photos
100 Comments
4.6 Rating
  • Address:6161 State St, Murray, UT 84107, United States
  • Site:http://morganjewelers.com/
  • Phone:+1 801-266-0294
Categories
  • Diamond dealer
  • Jewelry store
  • Goldsmith
  • Jeweler
  • Jewelry repair service
  • Watch repair service
  • Watch store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:11AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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